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HP 316095-B21 - StorageWorks Edge Switch 2/24, Service Manual

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HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual Download Page 96

2–76

edge switch 2/24 service manual

Diagnostics

30

The attached device is causing the recurrent link incident. Notify the customer of the 
problem and have the system administrator:

a. Inspect and verify operation of the attached device.

b. Repair the attached device if a failure is indicated.

c. Monitor port operation for approximately five minutes.

Did the link incident recur?

YES

NO

↓

The attached device, Fibre Channel link, and switch appear operational. Exit 
MAP.

Contact the next level of support. Exit MAP.

31

The switch port reporting the problem is causing the recurrent link incident. The 
recurring link incident indicates port degradation and a possible pending failure. Go to 

step 6

.

32

Does the EWS interface appear operational?

NO

YES

↓

Go to 

step 36

.

33

A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, 
or other similar message appears. The message indicates the web browser PC 
cannot communicate with the switch because:

•

The switch-to-PC Internet link could not be established.

•

AC power distribution in the switch failed, or AC power was disconnected.

•

The switch CTP failed.

Continue.

Summary of Contents for 316095-B21 - StorageWorks Edge Switch 2/24

Page 1: ...03 This manual describes the HP StorageWorks Edge Switch 2 24 and attached HP StorageWorks High Availability Fabric Manager HAFM application For service representatives it describes diagnostic procedures repair procedures and the removal and replacement procedures for field replaceable units FRUs ...

Page 2: ...sent of Hewlett Packard The information contained in this document is subject to change without notice Microsoft MS DOS and Windows are trademarks of Microsoft Corporation in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained here...

Page 3: ...P Authorized Reseller xv General InformationI Switch Description 1 1 Maintenance Approach 1 3 Tools and Test Equipment 1 4 Tools Supplied with the Switch 1 4 Tools Supplied by Service Personnel 1 5 Additional Information 1 6 Diagnostics Maintenance Analysis Procedures 2 1 Factory Defaults 2 1 Quick Start 2 2 MAP 0000 Start MAP 2 6 MAP 0100 Power Distribution Analysis 2 27 MAP 0200 POST Failure Ana...

Page 4: ...nt Log 3 4 Session Log 3 5 Product Status Log 3 5 Fabric Log 3 6 Edge Switch 2 24 Audit Log 3 7 Edge Switch 2 24 Event Log 3 7 Refresh the Event Log 3 8 Clear the Event Log 3 8 Hardware Log 3 8 Link Incident Log 3 9 Refresh the Link Incident Log 3 11 Clear the Link Incident Log 3 11 Threshold Alert Log 3 11 Performing Port Diagnostics 3 13 Port LEDs 3 13 Hardware View 3 15 Performance View 3 17 Pe...

Page 5: ...32 Add a Firmware Version 3 33 Download a Firmware Version to a Switch 3 35 Manage Configuration Data 3 38 Back Up the Configuration 3 38 Restore the Configuration 3 39 Reset Configuration Data 3 40 Install or Upgrade Software 3 42 FRU Removal and Replacement Procedural Notes 4 1 Remove and Replace FRUs 4 1 RRP 1 SFP Optical Transceiver 4 2 Tools Required 4 2 Removal 4 2 Replacement 4 3 RRP 2 Redu...

Page 6: ...w 2 8 2 2 Port Properties Dialog Box 2 13 2 3 Link Incident Log 2 14 2 4 Event Log 2 15 2 5 View Panel Port Properties 2 21 2 6 View Panel FRU Properties 2 23 2 7 Monitor Panel Log 2 25 2 8 HAFM Login Dialog Box 2 39 2 9 Dr Watson for Windows Dialog Box 2 42 2 10 HAFM Login Dialog Box 2 43 2 11 Ethernet Hubs daisy chained 2 48 2 12 Microsoft TCP IP Properties Dialog Box 2 52 2 13 Modify Network Ad...

Page 7: ...e Description dialog box 3 35 3 22 Send Firmware confirmation dialog box 3 36 3 23 Send Firmware Complete message 3 37 3 24 Backup and Restore Configuration dialog box 3 38 3 25 Backup Complete message 3 39 3 26 Backup and Restore Configuration dialog box 3 39 3 27 Restore Complete message 3 40 3 28 Modify Network Address dialog box 3 41 3 29 Product Delete Confirmation message 3 41 3 30 Windows R...

Page 8: ...achment Reasons and Actions 2 70 2 13 MAP 600 Port Operational States and Actions 2 77 2 14 MAP 600 Event Codes 2 79 2 15 Port Segmentation Reasons and Actions 2 81 2 16 Byte 4 Segmentation Reasons and Actions 2 83 2 17 Segmentation Reasons and Actions 2 90 3 1 Factory Set Defaults 3 2 3 2 Port Operational States 3 13 4 1 Concurrent FRUs 4 2 ...

Page 9: ...ch 2 24 Related Documentation For a list of corresponding documentation included with this product see the Related Documents section of the HP StorageWorks Edge Switch Release Notes For the latest information documentation and firmware releases please visit the HP StorageWorks website http h18006 www1 hp com storage saninfrastructure html For information about Fibre Channel standards visit the Fib...

Page 10: ...lt in damage to equipment or data IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Table 1 Document Conventions Element Convention Cross reference links Blue text Figure 1 Key names menu items buttons and dialog box titles Bold File names application na...

Page 11: ... equipment marked with these symbols indicates the presence of a hot surface or hot component Contact with this surface could result in injury WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching Power supplies or systems marked with these symbols indicate the presence of multiple sources of power WARNING To reduce the risk of injury from electrical s...

Page 12: ...ding this manual contact an HP authorized service provider or access our website http thenew hp com HP Technical Support In North America call technical support at 1 800 652 6672 available 24 hours a day 7 days a week NOTE For continuous quality improvement calls may be recorded or monitored Outside North America call technical support at the nearest location Telephone numbers for worldwide techni...

Page 13: ...s storage at http thenew hp com country us eng prodserv storage html From this website select the appropriate product or solution HP Authorized Reseller For the name of your nearest HP Authorized Reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the HP website for locations and telephone numbers http thenew hp com ...

Page 14: ......

Page 15: ...ond redundant switched data paths a scalable number of active ports and long transmission distances up to 35 kilometers Switch Description The Edge Switch 2 24 provides Fibre Channel connectivity through 24 generic mixed ports GX_Ports Switch ports operate at either 1 0625 or 2 125 gigabits per second Gbps and can be configured as Fabric ports F_Ports to provide direct connectivity for up to 24 sw...

Page 16: ...annel Physical and Signaling Interface FC PH 4 3 Through interswitch links ISLs the switch can connect additional switches to form a Fibre Channel multi switch fabric Figure 1 1 Edge Switch 2 24 front view The switch provides connectivity for devices manufactured by multiple original equipment manufacturers OEMs To determine if an OEM product can communicate through connections provided by the swi...

Page 17: ... server failure hardware or software Ethernet LAN communication failure between the switch and HAFM server Link failure between a port and attached device ISL failure or segmentation of an E_Port Fault isolation and service procedures vary depending on the system event information provided Fault isolation and related service information is provided through maintenance analysis procedures MAPs docu...

Page 18: ...plug An SFP multi mode shortwave laser or single mode longwave laser loopback plug is required to perform port loopback diagnostic tests One loopback plug is shipped with the switch depending on the type of port transceivers installed Both plugs are shipped if shortwave laser and longwave laser transceivers are installed The plug is shown in Figure 1 2 Figure 1 2 Multi mode and Single mode Loopbac...

Page 19: ...utting edge scissors or knife blade may be required to cut the protective strapping when unpacking the switch HAFM server Ethernet hub or replacement FRUs Standard flat tip and cross tip Phillips screwdrivers Screwdrivers are required to remove replace adjust or tighten various connector or chassis components and to remove and replace power supplies Maintenance terminal desktop or notebook PC the ...

Page 20: ...nd rear panel features field replaceable units FRUs management options and operational features installation configuration and technical specifications see the hp StorageWorks edge switch 2 24 installation guide For information on managing the Edge Switch 2 24 using the High Availablity Fabric Manager HAFM and Product Manager applications see the hp StorageWorks edge switch 2 24 product manager us...

Page 21: ...provide fault isolation and related service procedures They are step by step procedures that prompt service personnel for information and describe a maintenance action They provide information to interpret system events isolate a switch failure to a single FRU remove and replace the failed FRU and verify switch operation Factory Defaults Table 2 1 lists the defaults for the passwords and IP subnet...

Page 22: ...0 FRU Failure Analysis page 2 59 MAP 0600 Port Failure and Link Incident Analysis page 2 64 MAP 0700 Fabric ISL and Segmented Port Problem Determination page 2 79 MAP 0800 Console PC Problem Determination page 2 91 Table 2 3 Event Codes versus Maintenance Action Event Code Explanation Action 001 System power down Power on switch 011 Login server database invalid Go to MAP 0700 021 Name server data...

Page 23: ...C voltage failure Go to MAP 0100 201 Power supply DC voltage failure Go to MAP 0100 203 Power supply AC voltage recovery No action required 204 Power supply DC voltage recovery No action required 206 Power supply removed Replace FRU 207 Power supply installed No action required 300 Cooling fan propeller failed Go to MAP 0500 301 Cooling fan propeller failed Go to MAP 0500 302 Cooling fan propeller...

Page 24: ...re failed Go to MAP 0500 442 Embedded port anomaly detected No action required 445 ASIC detected a system anomaly No action required 453 New feature key installed No action required 506 Fibre Channel port failure Go to MAP 0600 507 Loopback diagnostics port failure Go to MAP 0600 508 Fibre Channel port anomaly detected No action required 510 SFP optical transceiver hot insertion initiated No actio...

Page 25: ...ive sequence received Go to MAP 0600 585 Primitive sequence timeout Go to MAP 0600 586 Invalid primitive sequence received for current link state Go to MAP 0600 810 High temperature warning CTP thermal sensor Go to MAP 0500 811 Critically hot temperature warning CTP thermal sensor Go to MAP 0500 Table 2 3 Event Codes versus Maintenance Action Continued Event Code Explanation Action ...

Page 26: ... The Windows NT user name and password These are required when prompted during any MAP or repair procedure that directs the HAFM server to be rebooted The user name maintenance password and HAFM server name All are case sensitive and required when prompted at the HAFM Login dialog box If performing fault isolation using a customer supplied server The operating system user name and password These a...

Page 27: ...rver or customer supplied server application problem is indicated Event codes are not recorded Go to MAP 0300 Console Application Problem Determination on page 2 38 Exit MAP 4 Did the HAFM server or customer supplied server crash and display a blue screen with the system dump file in hexadecimal format blue screen of death NO YES An HAFM server or customer supplied server application problem is in...

Page 28: ...ation menu displays b At the Windows Workstation menu select Shut Down The Shut Down Windows dialog box appears c At the Shut Down Windows dialog box select Shut down the Computer and click Yes to power off the PC d Wait approximately 30 seconds and power on the PC After POSTs complete the Begin Logon dialog box displays e At the HAFM Login dialog box type a user name password and HAFM server name...

Page 29: ...at the switch is operating in degraded mode A red diamond with yellow background indicates that the switch is not operational A grey square indicates that the status of the switch is unknown Does a grey square appear as the background to the icon representing the switch reporting the problem YES NO Go to step 11 The grey square indicates the HAFM server or customer supplied server cannot communica...

Page 30: ...xit MAP 10 A switch to server Ethernet link failure is indicated Go to step 21 to obtain event codes If no event codes are found go to MAP 0400 Loss of Console Communication on page 2 44 Exit MAP 11 Does a red diamond with yellow background failure indicator appear as the background to the icon representing the switch reporting the problem YES NO Go to step 13 12 Double click the icon representing...

Page 31: ...dware View displays At the Hardware View Observe the Edge 24 Status table is yellow and the switch status is Minor Failure or Redundant Failure Inspect FRUs for a blinking red and yellow diamond failed FRU indicator that overlays the FRU graphic Does a blinking red and yellow diamond overlay a power supply graphic NO YES A power supply failure is indicated Go to step 21 to obtain event codes If no...

Page 32: ... that overlays the port graphic Does a yellow triangle overlay the switch or FRU graphic YES NO Go to step 18 17 Beaconing is enabled for the FRU a Consult the customer and next level of support to determine the reason FRU beaconing is enabled b Disable FRU beaconing 1 At the Hardware View right click the FRU graphic A pop up menu appears 2 Click the Enable Beaconing option The check mark disappea...

Page 33: ...Does the Operational State field display a Segmented E_Port message NO YES Expansion port E_Port segmentation is indicated Go to step 21 to obtain event codes If no event codes are found go to MAP 0700 Fabric ISL and Segmented Port Problem Determination on page 2 79 Exit MAP A message displays indicating a link incident problem Go to step 21 to obtain event codes If no event codes are found go to ...

Page 34: ...Logs and select Link Incident Log The Link Incident Log displays Figure 2 3 Figure 2 3 Link Incident Log If a link incident occurred the affected port number is listed with one of the following messages Link interface incident implicit incident Link interface incident bit error threshold exceeded Link failure loss of signal or loss of synchronization Link failure not operational primitive sequence...

Page 35: ...des and associated severity levels Record the date time and listed sequence and determine if the codes are related to the reported problem Begin fault isolation with the most recent event code with the highest severity level Other codes may accompany this event code or may indicate a normal indication after a problem is recovered a At the Hardware View click Logs and select Event Log The Event Log...

Page 36: ... amber Audio emanations and airflow from cooling fans Does the switch appear powered on YES NO A power distribution problem is indicated Go to step 21 to obtain event codes If no event codes are found go to MAP 0100 Power Distribution Analysis on page 2 27 Exit MAP 26 Is the power LED green at the switch front bezel illuminated NO YES Go to step 28 A faulty power LED is indicated but switch and Fi...

Page 37: ...he circuitry in a fan module and the power supply module must be removed and replaced See RRP 2 Redundant Power Supply on page 4 5 Exit MAP 28 Is the system error LED amber at the switch front bezel blinking YES NO Go to step 30 29 Unit beaconing is enabled for the switch a Consult the customer and next level of support to determine the reason unit beaconing is enabled b Disable unit beaconing 1 A...

Page 38: ...lem Determination on page 2 79 Exit MAP 32 Is the amber LED on the switch or FRU illuminated NO YES A FRU failure is indicated Go to step 21 to obtain event codes If no event codes are found go to MAP 0500 FRU Failure Analysis on page 2 59 Exit MAP 33 Is the amber PWR Error LED on a power supply illuminated NO YES A power supply failure is indicated Go to step 21 to obtain event codes If no event ...

Page 39: ... where xxx xxx xxx xxx is the IP address of the switch obtained in step 1 The Username and Password Required dialog box appears d Type the user name and password obtained in step 1 and click OK The EWS interface opens with the View panel displayed Continue 37 Does the EWS interface appear operational with the View panel displayed NO YES Go to step 42 38 A Page cannot be found Unable to locate the ...

Page 40: ... recorded Go to MAP 0500 FRU Failure Analysis on page 2 59 Exit MAP 41 A switch to PC Internet link problem Internet too busy or IP address typed incorrectly is indicated a Wait approximately five minutes then attempt to login to the switch again b At the Netsite field Netscape Navigator or Address field Internet Explorer type http xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the swi...

Page 41: ... Does the switch status indicate Operational NO YES The switch appears operational Exit MAP 43 Inspect Fibre Channel port operational states a At the View panel click the Port Properties tab The View panel Port Properties tab displays with port 0 highlighted Figure 2 5 View Panel Port Properties ...

Page 42: ...ate check box for the port The check mark disappears from the box and port beaconing is disabled 3 Return to the View panel Port Properties tab Continue 45 At the View panel does the Operational State field display a Segmented message NO YES Port segmentation is indicated Go to step 50 to obtain event codes If no event codes are found go to MAP 0700 Fabric ISL and Segmented Port Problem Determinat...

Page 43: ... any of the ports NO YES Go to step 50 to obtain event codes If no event codes are found go to MAP 0700 Fabric ISL and Segmented Port Problem Determination on page 2 79 Exit MAP 48 Inspect power supply operational states a At the View panel click the FRU Properties tab The View panel FRU Properties tab displays Figure 2 6 View Panel FRU Properties b Inspect the Status fields for both power supplie...

Page 44: ...event codes If no event codes are found go to MAP 0500 FRU Failure Analysis on page 2 59 Exit MAP 50 Obtain event codes from the EWS Event Log If multiple event codes are found note all codes and associated severity levels Record the date time and listed sequence and determine if the codes are related to the reported problem Begin fault isolation with the most recent event code with the highest se...

Page 45: ...AP step that sent you here 51 You are at the console of an open systems interconnection OSI server attached to the switch reporting the problem If an incident occurs on the Fibre Channel link between the switch and server a link incident record is generated and sent to the server using the reporting procedure defined in T11 99 017v0 Was a link incident record generated and sent to the switch attac...

Page 46: ...Link interface incident bit error threshold exceeded 583 Link failure loss of signal or loss of synchronization 584 Link failure not operational primitive sequence NOS received 585 Link failure primitive sequence timeout 586 Link failure invalid primitive sequence received for the current link state Were one or more event codes found YES NO Perform switch fault isolation at the HAFM server or cust...

Page 47: ...ed from facility power not properly installed or has failed Verify the power supply is connected to facility power a Ensure the AC power cord associated with the power supply PS0 or PS1 is connected to the rear of the switch and a facility power receptacle If not connect the cord as directed by the customer b Ensure the associated facility circuit breaker is on If not ask the customer set the circ...

Page 48: ...dicated YES NO The switch appears operational Exit MAP 5 Ensure the indicated power supply is correctly installed and seated in the switch If required partially remove and reseat the power supply Was a corrective action performed YES NO Go to step 7 6 Verify redundant power supply operation a Inspect the power supply and verify all amber LEDs are extinguished b At the Hardware View observe the gra...

Page 49: ...wer supply or there is a problem with facility input power Have the customer inspect and verify that facility power is within specifications These specifications are One single phase connection for each power supply Input power between 90 and 264 VAC and at least 15 amps Input frequency between 47 and 63 Hz Is facility power within specifications NO YES Go to step 7 Ask the customer to correct the...

Page 50: ...ed on a Ensure AC power cords PS0 and PS1 are connected to the rear of the switch and to facility power receptacles If not connect the cords as directed by the customer b Ensure associated facility circuit breakers are on If not ask the customer set the circuit breakers on c Ensure the AC power cords are not damaged If damaged replace the cords Continue 12 Inspect the switch for indications of bei...

Page 51: ...ne or both power supplies appear operational but a power distribution failure through the CTP is indicated Go to step 18 15 Ensure both power supplies are correctly installed and seated in the switch If required partially remove and reseat the power supplies Was a corrective action performed YES NO Go to step 17 16 Verify operation of both power supplies a Inspect the power supplies and ensure all...

Page 52: ...rational but logic cards are not receiving dc power In card circuit breakers for all logic cards may have tripped due to a power surge or the CTP failed Power cycle the switch to reset all logic cards Power On Procedure on page 3 28 Did power cycling the switch solve the problem NO YES The switch appears operational Exit MAP 19 Is fault isolation being performed at the HAFM server or customer supp...

Page 53: ...tribution in the switch failed or AC power was disconnected The switch CTP failed Continue 22 Ensure the switch reporting the problem is connected to facility AC power Inspect the switch for indications of being powered on such as At the front bezel an illuminated power LED green or system error LED amber Audio emanations and airflow from cooling fans Does the switch appear powered on YES NO Go to...

Page 54: ...At the front bezel an illuminated power LED green or system error LED amber Audio emanations and airflow from cooling fans Does the switch appear powered on YES NO Go to step 14 Analysis for an Ethernet link or a CTP failure is not described in this MAP Go to MAP 0000 Start MAP on page 2 6 If this is the second time at this step contact the next level of support Exit MAP 26 Inspect power supply op...

Page 55: ...switch completes the POST IPL process 1 Ensure the switch reporting the problem is connected to facility AC power Inspect the switch for indications of being powered on such as At the front bezel an illuminated power LED green or system error LED amber Audio emanations and airflow from cooling fans Does the switch appear powered on YES NO An AC power distribution problem is indicated and analysis ...

Page 56: ...ne the first two bytes 0 and 1 of event data c Byte 0 is a FRU code that indicates the failed component Byte 1 is the slot number of the failed FRU 00 for a nonredundant FRU and 00 or 01 for redundant FRUs Table 2 6 lists byte 0 FRU codes and associated steps that describe fault isolation procedures Table 2 5 MAP 200 Event Codes Event Code Explanation Action 400 Power up diagnostic failure Go to s...

Page 57: ... failed POSTs indicated by a 06 FRU code and must be removed and replaced See RRP 2 Redundant Power Supply on page 4 5 This procedure is concurrent and can be performed while switch power is on Perform the data collection procedure as part of FRU removal and replacement Did power supply replacement solve the problem NO YES The switch appears operational Exit MAP Contact the next level of support E...

Page 58: ...ete The Windows Security dialog box displays b At the Windows Security dialog box click Task Manager The Windows Task Manager dialog box displays with the Applications page open c Select highlight the HP StorageWorks HA Fabric Manager HAFM application and click End Task The HAFM application closes Continue 3 Attempt to clear the problem by rebooting the HAFM server or customer supplied server PC a...

Page 59: ...Table 2 8 Figure 2 8 HAFM Login Dialog Box f At the HAFM Login dialog box type a user name password and HAFM server name obtained in MAP 0000 Start MAP on page 2 6 and all are case sensitive and click Login The application opens and the Products View displays Did the Products View display and does the HAFM application appear operational NO YES The problem is transient and the HAFM server or custom...

Page 60: ...e version on this HAFM server is not compatible with the version on the remote HAFM server YES NO Go to step 8 6 The HAFM applications running on the HAFM server and client workstation are not at compatible release levels Recommend to the customer that the downlevel version be upgraded Does the customer want the HAFM application upgraded YES NO Power off the client workstation Exit MAP 7 Upgrade t...

Page 61: ...e message Send firmware failed YES NO Go to step 11 10 An attempt to download a firmware version from the HAFM server or customer supplied server hard drive to the switch failed Retry the operation Manage Firmware Versions on page 3 32 Did the firmware version download to the switch NO YES The HAFM server or customer supplied server appears operational Exit MAP A CTP failure is suspected Go to MAP...

Page 62: ... supplied server lock up or crash and display a Dr Watson for Windows dialog box Figure 2 9 Figure 2 9 Dr Watson for Windows Dialog Box NO YES A Windows operating system or HAFM application error occurred Click Cancel to close the window and HAFM application Go to step 3 14 Did the HAFM server or customer supplied server crash and display a blue screen with the system dump file in hexadecimal form...

Page 63: ...ly press Ctrl Alt and Delete to display the Logon Information dialog box Type a user name and password obtained in MAP 0000 Start MAP on page 2 6 and click OK The HAFM application starts and the HAFM Login dialog box displays Figure 2 10 Figure 2 10 HAFM Login Dialog Box d At the HAFM Login dialog box type a user name password and HAFM server name obtained in MAP 0000 Start MAP on page 2 6 and all...

Page 64: ...status and reason at the Edge 24 Status table and no FRUs visible for the switch At the web browser PC A Page cannot be found Unable to locate the server HTTP 404 file not found or other similar message Event codes recorded at the Edge Switch 2 24 Event Log or EWS Event Log When the logical connection between the switch and HAFM server or customer supplied server is initiated it may take up to fiv...

Page 65: ...he background to the icon representing the switch reporting the problem YES NO The switch to server connection is restored and appears operational Exit MAP The grey square indicates the HAFM server or customer supplied server cannot communicate with the switch because The switch to server Ethernet link failed AC power distribution in the switch failed or AC power was disconnected The switch CTP fa...

Page 66: ...LED illuminated NO YES Failure of the CTP is indicated Go to MAP 0500 FRU Failure Analysis on page 2 59 Exit MAP 7 The switch to server Ethernet link failed Double click the icon with the grey square representing the switch reporting the problem The Hardware View displays At the Hardware View A grey square appears at the alert panel No FRUs are visible for the switch The Edge 24 Status table is ye...

Page 67: ...cable connects the switch to an Ethernet hub If not connect the cables as directed by the customer b Ensure an RJ 45 Ethernet cable connects the HAFM server adapter card to an Ethernet hub If not connect the cable as directed by the customer c Ensure the Ethernet cables are not damaged If damaged replace the cables Was a corrective action performed NO YES Go to step 1 9 Does the LAN configuration ...

Page 68: ... dependent interface MDI switch is set to MDIX in b At the middle Ethernet hub ensure the patch cable from the top hub connects to port 12x the patch cable from the bottom hub connects to port 23x and the MDI switch is set to MDI out c At the bottom Ethernet hub ensure the patch cable from the middle hub connects to port 24 and the MDI switch is set to MDIX in Was a corrective action performed NO ...

Page 69: ...ection is restored and appears operational Exit MAP Contact the next level of support Exit MAP 13 A problem with another LAN attached device is indicated If the problem is associated with another switch or HAFM server or customer supplied server go to MAP 0000 Start MAP on page 2 6 to isolate the problem for that device Exit MAP If the problem is associated with an unrelated device notify the cust...

Page 70: ...nlevel version software or firmware be upgraded Does the HAFM application require upgrade YES NO Go to step 17 16 Upgrade the HAFM application Install or Upgrade Software on page 3 42 Did the switch to server Ethernet connection recover NO YES The switch to server connection is restored and appears operational Exit MAP Contact the next level of support Exit MAP 17 A switch firmware upgrade is requ...

Page 71: ...rting the Duplicate Session communication problem Exit MAP 19 Determine the internet protocol IP address of the HAFM server or customer supplied server running the first instance of the HAFM application a Click the Windows Start button The Windows Workstation menu displays b At the Windows Workstation menu select Settings From the menu that displays select Control Panel The Control Panel window di...

Page 72: ...problem as a client a At the Products View click Logout Exit and select Logout The HAFM Login dialog box displays b At the HAFM Login dialog box type a user name and password obtained in MAP 0000 Start MAP on page 2 6 and both are case sensitive c Type the IP address of the HAFM server or customer supplied server running the first instance of the HAFM application in the HAFM server field d Click L...

Page 73: ...ith the switch or by service personnel To verify the IP address a Remove the protective cap from the 9 pin maintenance port at the rear of the switch a phillips tip screwdriver may be required Connect one end of the RS 232 null modem cable to the port b Connect the other cable end to a 9 pin communication port COM1 or COM2 at the rear of the maintenance terminal PC c Power on the maintenance termi...

Page 74: ...displays COM1 or COM2 depending on the serial communication port connection to the switch and click OK The COMn dialog box displays where n is 1 or 2 h Configure the Port Settings parameters as follows Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control Hardware When the parameters are set click OK The HyperTerminal window displays 115200 ...

Page 75: ...version information for the switch and an C prompt at the bottom of the window j At the C prompt type the ipconfig command and press Enter The HyperTerminal window displays with configuration information listed including the IP address k Record the switch IP address l Select Exit from the File pull down menu to close the HyperTerminal application The following message box appears m Click Yes The f...

Page 76: ...ify The Modify Network Address dialog box displays Figure 2 13 Figure 2 13 Modify Network Address Dialog Box c Type the correct IP address and click OK Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover NO YES The switch to server connection is restored and appears operational Exit MAP Contact the next level of support Exit MAP 23 An incorrect ...

Page 77: ...he problem a At the Products View right click the icon with the grey square representing the product reporting the problem A pop up menu displays b Select Delete A Warning dialog box displays asking if the product is to be deleted c Click Yes to delete the product Exit MAP 25 Does the EWS interface appear operational NO YES The switch to EWS PC connection is restored and appears operational Exit M...

Page 78: ...PC Internet link problem Internet too busy or IP address typed incorrectly or a switch Ethernet port failure is indicated a Wait approximately five minutes then attempt to login to the switch again b At the Netsite field Netscape Navigator or Address field Internet Explorer type http xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the switch obtained in MAP 0000 Start MAP on page 2 6 Th...

Page 79: ...Event Log A Failed message associated with a FRU at the EWS interface 1 Was an event code 300 301 302 303 304 305 433 440 810 or 811 observed at the Edge Switch 2 24 Event Log or at the EWS Event Log YES NO Go to step 3 2 Table 2 9 lists event codes brief explanations of the codes and associated steps that describe fault isolation procedures Table 2 9 MAP 500 Event Codes Event Code Explanation Act...

Page 80: ...s failed and one or both power supplies must be removed and replaced See RRP 2 Redundant Power Supply on page 4 5 If one or more fans in a module are operating do not remove the power supply unless the replacement is immediately available If a multiple fan failure caused a thermal shutdown power on the switch after the power supply s are replaced Power On Procedure on page 3 28 Do the fan module s...

Page 81: ...ar to overlay a fan module power supply graphic at the Hardware View NO YES A fan module failure is indicated Go to step 5 9 At the Hardware View does a grey square appear at the alert panel a No Link status appear at the Edge 24 Status table and graphical FRUs appear uninstalled YES NO A green circle appears at the alert panel and the switch appears operational Exit MAP The grey square indicates ...

Page 82: ... message appears The message indicates the web browser PC cannot communicate with the switch because The switch to PC Internet link could not be established AC power distribution in the switch failed or AC power was disconnected The switch CTP failed Continue 13 Ensure the switch reporting the problem is connected to facility AC power Inspect the switch for indications of being powered on such as ...

Page 83: ...el click the FRU Properties tab The View panel FRU Properties tab displays b Inspect the Status fields for both power supplies Does the Status field display a Failed message for either fan module NO YES A fan module failure is indicated Go to step 5 16 Inspect switch CTP operational states at the EWS interface Inspect the Status fields for the switch CTP Does the Status field display a Failed mess...

Page 84: ...iangle attention indicator appears at the alert panel of the Products View or Hardware View An event code recorded at the Event Log or the EWS Event Log A port operational state message or a Failed message associated with a port at the EWS interface A link incident message recorded in the Link Incident Log or Port Properties dialog box A link incident event code recorded at the console of an OSI s...

Page 85: ...0 Unauthorized worldwide name Go to step 21 081 Invalid attachment Go to step 16 506 Fibre Channel port failure Go to step 6 507 Loopback diagnostics port failure Go to step 13 512 SFP optical transceiver nonfatal error Go to step 6 514 SFP optical transceiver failure Go to step 6 581 Implicit incident Go to step 25 582 Bit error threshold exceeded Go to step 25 583 Loss of signal or loss of synch...

Page 86: ...l Transceiver on page 4 2 This procedure is concurrent and can be performed while switch power is on Verify location of the failed port Replace the optical transceiver with a transceiver of the same type shortwave or longwave Perform an external loopback test for the port as part of FRU removal and replacement Did optical transceiver replacement solve the problem NO YES The switch appears operatio...

Page 87: ...al State field at the Port Properties dialog box and the emulated green and amber LEDs adjacent to the port at the Hardware View c Table 2 11 lists LED and port operational state combinations and associated MAP 0600 or other steps that describe fault isolation procedures Table 2 11 Port Operational and LED States Operational State Green LED Amber LED Action Offline Off Off Go to step 14 Not Operat...

Page 88: ...implicit incident Link interface incident bit error threshold exceeded Link failure loss of signal or loss of synchronization Link failure not operational primitive sequence NOS received Link failure primitive sequence timeout Link failure invalid primitive sequence received for the current link state Did one of the listed messages appear in the Link Incident Log YES NO The switch appears operatio...

Page 89: ...switch port is unblocked and receiving the offline sequence OLS or not operational sequence NOS from an attached device Inform the customer that the attached device failed or is set offline Exit MAP 15 Beaconing is enabled for the port a Consult the customer and next level of support to determine the reason port beaconing is enabled b Disable port beaconing 1 At the Hardware View right click the p...

Page 90: ...e list box as follows Select fabric port F_Port if the port is cabled to a device node Select expansion port E_Port if the port is cabled to a fabric element switch or switch to form an ISL d Click Activate to save the configuration information and close the window Did reconfiguring the port type solve the problem NO YES The switch appears operational Exit MAP Contact the next level of support Exi...

Page 91: ...e Fabric Parameters Dialog Box c Select the operating mode as follows Select the Interop Mode radio button to set the switch to open systems operating mode then select Homogeneous Fabric 1 0 or Open Fabric 1 0 from the Interop Mode list box Select the homogeneous fabric option if the switch is fabric attached only to other HP switches or switches that are also operating in Homogeneous Fabric 1 0 m...

Page 92: ...e the problem NO YES The switch appears operational Exit MAP Contact the next level of support Exit MAP 21 The WWN entered to configure port binding for this port is not valid or a nickname was used that was not configured for the attached device in the Product Manager From the Hardware View click Node List Note the Port WWN column This is the eight byte 16 digit worldwide name WWN assigned to the...

Page 93: ... optic cable f Unblock the port Block and Unblock Ports on page 3 25 g Monitor port operation for approximately five minutes Did the link incident recur YES NO The Fibre Channel link and switch appear operational Exit MAP 23 Inspect and service the host bus adapters HBAs as necessary Did service of the HBAs solve the problem NO YES Exit MAP Contact the next level of support Exit MAP 24 The switch ...

Page 94: ... only radio button where n is the port number and click OK The link incident clears d Monitor port operation for approximately five minutes Did the link incident recur YES NO The problem is transient and the Fibre Channel link and switch appear operational Exit MAP 26 Inspect the fiber optic jumper cable attached to the port and ensure the cable is not bent and connectors are not damaged If the ca...

Page 95: ...he port and sets the attached device offline b Block the port Block and Unblock Ports on page 3 25 c Disconnect both ends of the fiber optic jumper cable d Clean the fiber optic connectors Clean Fiber Optic Components on page 3 27 e Reconnect the fiber optic jumper cable f Unblock the port Block and Unblock Ports on page 3 25 g Monitor port operation for approximately five minutes Did the link inc...

Page 96: ...Exit MAP Contact the next level of support Exit MAP 31 The switch port reporting the problem is causing the recurrent link incident The recurring link incident indicates port degradation and a possible pending failure Go to step 6 32 Does the EWS interface appear operational NO YES Go to step 36 33 A Page cannot be found Unable to locate the server HTTP 404 file not found or other similar message ...

Page 97: ...e Channel port operational states at the EWS interface a At the View panel click the Port Properties tab The View panel Port Properties tab displays with port 0 highlighted in red b Click the port number 0 through 139 for which a failure is suspected to display properties for that port c Inspect the Operational State field Scroll down the View panel as necessary d Table 2 13 lists port operational...

Page 98: ...iver in the port receptacle RRP 1 SFP Optical Transceiver on page 4 2 a This procedure is concurrent and can be performed while switch power is on b Verify the location of the failed port c Perform an external loopback test for the port as part of FRU removal and replacement Exit MAP ...

Page 99: ...or Port Properties dialog box 1 Was an event code 011 021 051 052 061 062 063 070 071 or 072 observed at the Edge Switch 2 24 Event Log HAFM server or at the EWS Event Log YES NO Go to step 3 2 Table 2 14 lists event codes brief explanations of the codes and associated steps that describe fault isolation procedures Table 2 14 MAP 600 Event Codes Event Code Explanation Action 011 Login server datab...

Page 100: ...pect the port state and LED status for all ports with an attention indicator a At the Hardware View double click the port graphic with the attention indicator The Port Properties dialog box displays b Inspect the Operational State field at the Port Properties dialog box Does the Operational State field indicate Segmented E_Port YES NO Analysis for other link incident is not described in this MAP G...

Page 101: ...nalysis Exit MAP 8 A minor error occurred that caused management server database to be re initialized to an empty state As a result a disruptive server logout and login occurred for all attached devices The following list explains the errors Event code 051 The management server database CRC validation Event code 052 An internal operating error was detected by the management server subsystem All at...

Page 102: ...es allow Advise the customer of the problem and work with the system administrator to reconfigure the fabric so the path between any two fabric elements does not traverse more than three hops Did fabric reconfiguration solve the problem NO YES The switch and multiswitch fabric appear operational Exit MAP Contact the next level of support Exit MAP 11 As indicated by an event code 063 the fabric con...

Page 103: ...g displays b Examine the first five bytes 0 through 4 of event data c Byte 0 specifies the switch port number 00 through 139 of the segmented E_Port Byte 4 specifies the segmentation reason Table 2 16 13 As indicated by an event code 072 a switch E_Port is connected to an unsupported switch or fabric element Advise the customer of the problem and disconnect the interswitch link to the unsupported ...

Page 104: ... e Type the recommended E_D_TOV and R_A_TOV values then click Activate f Repeat steps d and e at the Hardware View for the switch attached to the segmented E_Port second switch Use the same E_D_TOV and R_A_TOV values g Set both switches online Set the Switch Online or Offline on page 3 23 Did the operating parameter change solve the problem and did both switches join through the ISL to form a fabr...

Page 105: ...because two switches had incompatible zoning configurations An identical zone name is recognized in the active zone set for both switches but the zones contain different members a Work with the system administrator to determine the desired zone name change for one of the affected switches Zone names must conform to the following rules The name must be 64 characters or fewer in length The first cha...

Page 106: ...displays 2 Click the Zones tab 3 Right click the zone name to be changed and select Rename The Rename dialog box displays Type the new zone name specified by the customer and click OK 4 Close the Zoning Library dialog box 5 In the left pane of the Fabric View window select the fabric containing the zone name that was changed Click the Zone Set tab Verify that the message area below the Active Zone...

Page 107: ...in through the ISL to form a fabric NO YES The switch associated ISL and fabric appear operational Exit MAP Contact the next level of support Exit MAP 17 A switch E_Port segmented because a build fabric protocol error was detected a Disconnect the fiber optic jumper cable from the segmented E_Port b Reconnect the cable to the same port Did disconnecting and reconnecting the cable solve the problem...

Page 108: ...e allocation and distribution of domain IDs for all fabric switches including itself Principal is the highest priority setting Default is the next highest and Never Principal is the lowest priority setting The setting Never Principal means that the switch is incapable of becoming a principal switch If all switches are set to Principal or Default the switch with the highest priority and the lowest ...

Page 109: ...e or link failure Port segmentation occurs after five ELP transmissions and prevents the failed switch from joining an operational Fibre Channel fabric The switch exhibits other failure symptoms and one or more other failure event codes are recorded in addition to the 070 event code E_Port is segmented Go to MAP 0000 Start MAP on page 2 6 and perform fault isolation for the failed switch Exit MAP ...

Page 110: ...ntation reasons and associated steps that describe fault isolation procedures Table 2 17 Segmentation Reasons and Actions Segmentation Reason Action Incompatible operating parameters Go to step 14 Duplicate domain IDs Go to step 15 Incompatible zoning configurations Go to step 16 Build fabric protocol error Go to step 17 No principal switch Go to step 19 No response from attached switch Go to step...

Page 111: ... navigation control panel of the Product View select Exit from the Logout Exit icon The HAFM application closes b Close any other applications that are running Continue 2 Inspect the available random access memory RAM The computer must have a minimum of 64 megabytes MB of memory to run the Windows operating system and HAFM application a Right click anywhere in the Windows task bar at the bottom of...

Page 112: ...ws Start button The Windows Workstation menu displays b At the Windows Workstation menu select Shut Down The Shut Down Windows dialog box appears c At the Shut Down Windows dialog box select Shut down the Computer and click Yes to power off the PC d Wait approximately 30 seconds and power on the PC After POSTs complete the Begin Logon dialog box displays e Simultaneously press Ctrl Alt and Delete ...

Page 113: ... MAP on page 2 6 and all are case sensitive and click Login The application opens and the Product View displays Did the Product View display and does the HAFM application appear operational NO YES The PC appears operational 6 Perform one of the following If the PC has standalone diagnostic test programs resident on the hard drive perform the diagnostics Refer to supporting documentation shipped wi...

Page 114: ...ete to display the Logon Information dialog box Type a user name and password obtained in MAP 0000 Start MAP on page 2 6 and click OK The HAFM application starts and the HAFM Login dialog box displays f At the HAFM Login dialog box type a user name password and HAFM server name obtained in MAP 0000 Start MAP on page 2 6 and all are case sensitive and click Login The application opens and the Produ...

Page 115: ...10 a Format the PC hard drive Refer to supporting documentation shipped with the PC for instructions b Install the Windows operating system and HAFM application Did the PC hard drive format and did the operating system and HAFM application install and open successfully NO YES The PC appears operational 10 Additional analysis for the failure is not described in this MAP Contact the next level of su...

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Page 117: ...stic and performance data and performing port diagnostic loopback tests Collecting maintenance data Setting the switch online or offline Blocking or unblocking Fibre Channel ports Cleaning fiber optic components Powering the switch on and off Performing an initial machine load IML Performing an initial program load IPL Performing a switch reset Managing firmware versions Managing configuration dat...

Page 118: ...procedures in the chapter 1 Before performing a repair procedure read the procedure carefully and thoroughly to familiarize yourself with the information and reduce the possibility of problems or customer down time 2 When performing procedures described in this chapter heed all WARNING and CAUTION statements and other statements listed in the preface of this manual 3 After completing steps of a de...

Page 119: ... Event Log Session Log Product Status Log Fabric Log Five logs are accessed through the Product Manager application Switch Audit Log Switch Event Log Hardware Log Link Incident Log Threshold Alert Log HAFM Audit Log The HAFM Audit Log displays a history of user actions performed through the HAFM application This information is useful for system administrators and users To open the HAFM Audit Log s...

Page 120: ... on the navigation control panel Figure 3 1 HAFM Event Log The Event Log contains the following columns Date Time the date and time the event was reported to the HAFM server Event an event number and brief description of the event Include both the event number and description when reporting an event to third level customer support Product the product associated with the event Some events are assoc...

Page 121: ...on is useful for system administrators and users To open the Session Log select Session Log from the Logs menu on the navigation control panel For a description of the Session Log and an explanation of button functions at the bottom of the log window refer to the hp StorageWorks ha fabric manager user guide Product Status Log The Product Status Log Figure 3 2 records an entry when the status of a ...

Page 122: ...ated events appear in the log periodically refresh the log display This is important when inspecting the log to verify a repair procedure To refresh the log click Refresh Fabric Log The Fabric Log reflects the time and nature of significant changes in the managed fabric To display the Fabric Log choose Fabric Log from the Logs menu The Date Time column displays the date and time of the change in t...

Page 123: ...24 Event Log The switch Event Log Figure 3 3 displays a history of events for the switch such as system events degraded operation FRU failures FRU removals and replacements port problems Fibre Channel link incidents and HAFM server to switch communication problems All detected software and hardware failures are recorded in the Event Log The information is useful to maintenance personnel for fault ...

Page 124: ...e supplementary event data Refresh the Event Log To ensure recently created events appear in the Event Log periodically refresh the log display This is particularly important when inspecting the log for informational event codes to verify a repair procedure To refresh the log click Refresh at the bottom of the log window Clear the Event Log To ensure the Event Log is up to date and not filled with...

Page 125: ...supply Position a number representing the FRU chassis position The chassis slot position for a nonredundant CTP card is 0 Chassis slots for redundant power supplies are 0 and 1 Action the action performed Inserted or Removed Part Number the part number of the inserted or removed FRU Serial Number the serial number of the inserted or removed FRU Link Incident Log The Link Incident Log Figure 3 5 di...

Page 126: ...escription of the link incident Problem descriptions include Implicit incident Bit error threshold exceeded Link failure loss of signal or loss of synchronization Link failure not operational primitive sequence received Link failure primitive sequence timeout Link failure invalid primitive sequence received for current link state Refer to MAP 0600 Port Failure and Link Incident Analysis on page 2 ...

Page 127: ...ident Log To ensure the Link Incident Log is up to date and not filled with archived incidents periodically clear the log display To clear the log click Clear at the bottom of the log window Threshold Alert Log This log provides details of threshold alert notifications Besides the date and time that the alert occurred the log also displays details about the alert as configured through the Configur...

Page 128: ...roughput capacity achieved by the measured throughput This setting constitutes the threshold value and is configured through the Configure Threshold Alerts dialog box For example a value of 25 means that threshold occurs when throughput reaches 25 percent of the port s capacity Alert Time The time that the utilization must exist before an alert is generated This is set through the Configure Thresh...

Page 129: ...l or emulated port LEDs at the HAFM Hardware View Amber and blue green LEDs adjacent to each port indicate operational status as described in Table 3 2 Table 3 2 Port Operational States Port State Blue Green LED Amber LED Alert Symbol Description Online On or Blinking Off None An attached device is connected to the switch and ready to communicate or is communicating through the switch with other a...

Page 130: ...Off Off Yellow Triangle A link incident occurred The alert symbol appears at the Hardware View and Port List View Link Reset Off Off Yellow Triangle The switch and attached device are performing a link reset operation to recover the link connection This is a transient state that should not persist No Light Off Off None No signal light is received at the switch port This is a normal condition when ...

Page 131: ...h yellow background that indicate port status Refer to the hp StorageWorks edge switch 2 24 product manager user guide for an explanation of alert symbol indications Not Operati onal Off Off Yellow Triangle The port is receiving the not operational sequence NOS from an attached device Port Failure Off On Red and Yellow Blinking Diamond The port failed and requires service Segme nted E_Port On Off ...

Page 132: ... View Click the port connector leftmost port to open the Port Properties dialog box Figure 3 8 Figure 3 8 Port Properties Dialog Box Refer to the hp StorageWorks edge switch 2 24 product manager user guide for an explanation of the Hardware View and Port Properties dialog box ...

Page 133: ...he performance of the ports The information is useful for isolating port problems To open the Performance View from the Hardware View select Performance from the View menu on the navigation control panel Figure 3 9 Performance View Refer to the hp StorageWorks edge switch 2 24 product manager user guide for an explanation of the Performance View ...

Page 134: ...er that a disruptive internal loopback test is to be performed on a port Ensure the customer s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached devices offline NOTE An SFP transceiver must be installed in the port during the test A switch can remain attached during the test 2 At the HAFM server open the HAFM application The Product View displays 3 Se...

Page 135: ...ight across the Completion Status field NOTE Click Stop Test at any time to abort the loopback test 10 When the test completes results appear as Port xx Passed or Port xx Failed in the message area of the dialog box 11 When finished click Cancel to close the Port Diagnostics dialog box and return to the Hardware View 12 Reset the port a At the Hardware View right click the port graphic A pop up me...

Page 136: ...rify the location of the port to be tested When the mouse pointer is passed over the graphical port on the front view of the switch the port highlights with a blue border and an pop up displays Switch Port 5 Disconnect the fiber optic jumper cable from the port 6 Depending on the port technology insert a singlemode or multimode loopback plug into the port receptacle 7 Select the Port Diagnostics o...

Page 137: ...r as Port xx Passed or Port xx Failed in the message area of the dialog box 14 When finished click Cancel to close the Port Diagnostics dialog box and return to the Hardware View 15 Remove the loopback plug and reconnect the fiber optic jumper cable from the device to the port 16 Reset the port a At the Hardware View right click the port graphic A pop up menu appears b Select the Reset Port option...

Page 138: ...dump file hardware log audit log and an engineering log viewable only by support personnel To collect maintenance data 1 At the HAFM server open the HAFM application The Product View displays 2 Select the icon representing the switch for which the data collection procedure is to be performed The Hardware View for the selected switch displays 3 At the navigation control panel select Data Collection...

Page 139: ... the switch online or offline These operating states are described as follows Online when the switch is set online an attached device can log in to the switch if the port is not blocked Attached devices can communicate with each other if they are configured in the same zone Offline when the switch is set offline all switch ports are set offline The switch transmits the offline sequence OLS to atta...

Page 140: ... to be set offline Ensure the customer s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline 2 At the HAFM server open the HAFM application The Product View displays 3 Select the icon representing the switch to be set offline The Hardware View for the selected switch displays 4 At the navigation control panel select Set Online State from t...

Page 141: ... the customer s system administrator quiesces Fibre Channel frame traffic through the port 2 At the HAFM server open the HAFM application The Product View displays 3 Select the icon representing the switch with the port to be blocked The Hardware View for the selected switch displays 4 Move the pointer over the port and right click the mouse to open a list of menus 5 Select Block Port The Block Po...

Page 142: ... the mouse to open a list of menus options 4 Select Block Port Note the check mark in the box adjacent to the menu item indicating the port is blocked The Unblock Port n dialog box displays n is the port number Figure 3 16 Unblock Port dialog box 5 Click OK The following occur to indicate the port is unblocked and online The emulated green LED associated with the port illuminates at the Hardware V...

Page 143: ...or as shown in part A of Figure 3 17 Keep the air nozzle approximately 50 millimeters two inches from the end of the connector and hold the can upright Blow compressed air on the surfaces and end of the connector continuously for approximately five seconds Figure 3 17 Clean Fiber Optic Components 3 Gently wipe the end face and other surfaces of the connector with an alcohol pad as shown in part B ...

Page 144: ...r cord s into facility power sources and power supply AC connectors at the rear of the switch When the first power cord is connected the switch powers on and performs power on self tests POSTs 3 During POSTs The green power PWR LED on the switch front panel illuminates The amber system error ERR LED on the switch front panel blinks momentarily while the switch is tested The green LEDs associated w...

Page 145: ...ivalent The operations do not cause power on diagnostics to execute and are not disruptive to Fibre Channel traffic Both operations Reload switch firmware from FLASH memory Reset the Ethernet LAN interface causing the connection to the HAFM server to drop momentarily until the connection automatically recovers A switch reset is more disruptive and resets the Microprocessor and functional logic for...

Page 146: ...s the connection is re established Switch IPL To IPL the switch from the HAFM server Edge Switch 2 24 Product Manager application 1 At the HAFM server open the HAFM application The Products View displays 2 Select double click the icon representing the switch requiring an IPL The Hardware View for the selected switch displays 3 Select the IPL option from the Maintenance menu An Information dialog b...

Page 147: ...er system error ERR LED on the switch front panel blinks momentarily while the switch is tested The green LEDs associated with the Ethernet port blink momentarily while the port is tested The blue green and amber LEDs associated with the ports blink momentarily while the ports are tested The switch to HAFM server Ethernet link drops momentarily and the following occur at the Hardware View As the n...

Page 148: ...d a firmware version to a selected switch Determine a Switch Firmware Version To determine a switch firmware version 1 At the HAFM server open the HAFM application The Product View displays 2 Select the icon representing the switch to be inspected for firmware version The Hardware View for the selected switch displays 3 At the navigation control panel select Firmware Library from the Maintenance m...

Page 149: ...C with Internet access open the HP website The uniform resource locator URL is http thenew hp com country us eng support html b Follow links to the Edge Switch 2 24 firmware c Click the Edge Switch 2 24 Firmware Version XX YY ZZ entry where XX YY ZZ is the desired version The Windows Save As dialog box appears d Ensure the correct directory path is specified at the Save in field and the correct fi...

Page 150: ...y dialog box displays Figure 3 19 Firmware Library dialog box 5 Click New The New Firmware Version dialog box displays Figure 3 20 New Firmware Version dialog box 6 Select the desired firmware version file downloaded in step 1 from the HAFM server CD ROM or hard drive Ensure the correct directory path and filename appear in the File name field and click Save ...

Page 151: ... version to a switch refer to Download a Firmware Version to a Switch on page 3 35 Download a Firmware Version to a Switch This procedure downloads a selected firmware version from the HAFM server library to a switch managed by the open instance of the Product Manager application NOTE When downloading a firmware version follow all procedural information in the release notes or EC instructions that...

Page 152: ...dure Collecting Maintenance Data on page 3 22 6 At the navigation control panel select Firmware Library from the Maintenance menu The Firmware Library dialog box displays 7 Select the firmware version to be downloaded and click Send The send function verifies existence of certain switch conditions before the download begins If an error occurs a message displays indicating the problem must be fixed...

Page 153: ...IPL during which the switch to HAFM server link drops momentarily and the following occur at the Product Manager application As the network connection drops the Status table turns yellow the Status field displays No Link and the State field displays a reason message The alert panel at the bottom of the navigation control panel displays a grey square indicating switch status is unknown Illustrated ...

Page 154: ...Configuration NOTE The ability to back up configuration data may not exist if the user has a customer supplied server platform for the HAFM application The server platform must have Iomega QuikSync and a Zip drive To back up the switch configuration file to the HAFM server c HafmData 1 At the HAFM server open the HAFM application The Product View displays 2 Select the icon representing the switch ...

Page 155: ...nistrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline 2 Set the switch offline Set Offline State on page 3 24 3 At the HAFM server open the HAFM application The Product View displays 4 Select the icon representing the switch for which a configuration file is to be restored The Hardware View for the selected switch displays 5 At the navigation control p...

Page 156: ...ge 3 24 3 At the HAFM server open the HAFM application The Product View displays 4 Select the icon representing the switch for which a configuration file is to be reset to factory default settings The Hardware View for the selected switch displays 5 At the navigation control panel select Reset Configuration from the Maintenance menu The Reset Configuration dialog box displays 6 Click Reset When th...

Page 157: ...0 in the Network Address field and click OK Switch to HAFM server communication is restored and the procedure is complete 10 Change the switch IP address and restart the HAFM server session as follows a Delete the icon representing the reset switch The icon displays a grey square in the background indicating switch is not communicating with the HAFM server Right click the icon A pop up menu appear...

Page 158: ...oftware versions for upgrading the switch are provided to customers through the HAFM Applications CD ROM or through Hewlett Packard s home page NOTE When installing or upgrading a software version follow all procedural information in the release notes or instructions that accompany the software version This information supplements information in this general procedure To install or upgrade the HAF...

Page 159: ...arty application prepares to install the HAFM application software followed by the HAFM dialog box Figure 3 31 HAFM Install dialog box 7 Follow the online instructions for the InstallAnywhere program Click Next Install or Done as appropriate 8 Power off and reboot the HAFM server PC a Simultaneously press Ctrl Alt and Delete to display the Windows Logon Information dialog box b Type a user name an...

Page 160: ...ically opens At the HAFM splash screen enter a user name password and HAFM server name all are case sensitive and click Login The application opens and the Product View displays NOTE If required obtain the user name password and HAFM server name from the customer or next level of support ...

Page 161: ...es RRPs for that FRU before removing the FRU 2 Follow all WARNING and CAUTION statements and statements in the preface of this manual 3 After completing a FRU replacement clear the event code reporting the failure and the event code reporting the recovery from the switch Event Log at the HAFM server Extinguish the amber system error ERR light emitting diode LED at the switch front panel Remove and...

Page 162: ...with the switch Fiber optic cleaning kit Removal To remove an SFP optical transceiver 1 Notify the customer that the port with the defective transceiver will be blocked Ensure the customer s system administrator sets the attached device offline 2 Identify the defective port transceiver from The illuminated amber LED adjacent to the port At the EWS interface failure information associated with the ...

Page 163: ...b browser connected to the EWS interface click the Log tab at the Monitor panel The Event Log displays An event code 513 SFP optics hot removal completed appears in the log If at the HAFM server open the Hardware View click Logs and select Event Log The Event Log displays An event code 513 SFP optics hot removal completed appears in the log Replacement To replace an SFP optical transceiver 1 Remov...

Page 164: ...rdware View click Logs and select Event Log The Event Log displays Ensure an event code 510 SFP optics hot insertion initiated appears If the event code does not appear in the log go to MAP 0000 Start MAP on page 2 6 to isolate the problem 7 Perform one of the following to verify port operation If at a web browser connected to the EWS interface open the Switch tab at the View panel and a Ensure no...

Page 165: ...Log displays Click Clear System Error Light If at the HAFM server open the Hardware View right click the front panel bezel graphic away from a FRU to open a menu Click the Clear System Error Light menu selection RRP 2 Redundant Power Supply Use the following procedures to remove or replace a redundant power supply with internal cooling fans from the rear of the switch chassis Removal To remove a r...

Page 166: ...power supply removal and replacement 4 Perform one of the following to inspect the Event Log Note that multiple events appear because the power supply contains three internal cooling fans If at a web browser connected to the EWS interface click the Log tab at the Monitor panel The Event Log displays The following event codes appear 200 Power supply AC voltage failure recorded when AC power is disc...

Page 167: ...hat may have been damaged during shipping If any pins are damaged obtain a new power supply 3 Position the power supply in the rear of the switch chassis as shown in part B of Figure 4 1 Ensure the finger handles are disengaged and rotated 90 degrees outward a While supporting the power supply with one hand insert it into the switch chassis b Firmly push the power supply into the chassis Rotate th...

Page 168: ...on page 2 6 to isolate the problem 207 Power supply installed 313 A cooling fan propeller has recovered first fan 314 A cooling fan propeller has recovered second fan 315 A cooling fan propeller has recovered third fan 203 Power supply AC voltage recovery 7 Perform one of the following to verify power supply operation If at a web browser connected to the EWS interface open the Switch tab at the Vi...

Page 169: ...e switch front bezel If at a web browser connected to the EWS interface click the Log tab at the Monitor panel The Event Log displays Click Clear System Error Light If at the HAFM server open the Hardware View and right click the front panel bezel graphic away from a FRU to open a menu Click the Clear System Error Light menu selection ...

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Page 171: ... description and recommended course of action HAFM Application Messages This section lists HAFM application information and error messages in alphabetical order Message Description Action A zone must have at least one zone member When creating a new zone one or more zone members must be added Add one or more zone members to the new zone A zone set must have at least one zone When creating a new zo...

Page 172: ...elected product will be deleted from the list of product definitions Click Yes to delete the product or No to cancel the operation Are you sure you want to delete this user The selected user will be deleted from the list of user definitions Click Yes to delete the user or No to cancel the operation Are you sure you want to delete this zone The selected zone will be deleted from the zone library Cl...

Page 173: ...link is up the HAFM server may be busy Another Product Manager instance may be open The user may not have permission to delete the product Cannot disable Fabric Binding while Enterprise Fabric Mode is active The user attempted to disable fabric binding through the Fabric Binding dialog box but Enterprise Fabric Mode was enabled Disable Enterprise Fabric Mode through the Enterprise Fabric Mode dial...

Page 174: ...same server You cannot show the route through a fabric that has switches or directors that are managed by a different HAFM server This route cannot be shown unless all Edge Switches and Directors in the route are managed by this HAFM server Cannot display route All switches in route must support routing You cannot show the route through a fabric that has switches or directors which do not support ...

Page 175: ...t perform operation The list of attached nodes is unavailable This message appears when attached nodes are unavailable and the user attempts to modify a zone or create a new zone Verify an attached node is available and retry the operation Cannot retrieve current SNMP configuration The current SNMP configuration could not be retrieved Try again If the problem persists contact the next level of sup...

Page 176: ... through the HAFM Login dialog box Connection to HAFM server lost Click OK to exit application The HAFM application at a remote workstation lost the network connection to the HAFM server Start the HAFM application to connect to the HAFM server Could not export log to file A log file input output I O error occurred and the file could not be saved to the specified destination The disk may be full or...

Page 177: ...s Verify that both communities with the same name have the same write authorizations Duplicate Fabric Name The specified fabric name already exists Choose another name for the fabric Duplicate name in zoning configuration All zone and zone set names must be unique Every name in the zoning library must be unique Modify to make it unique or delete the duplicate name Duplicate nickname in nickname co...

Page 178: ...one set The HAFM application encountered an internal error Try the operation again If the problem persists contact the next level of support Error deleting zone The HAFM application encountered an internal error Try the operation again If the problem persists contact the next level of support Error deleting zone set The HAFM application encountered an internal error Try the operation again If the ...

Page 179: ...npersist a fabric the corresponding Fabric Log is deleted Click OK to continue Ensure the fabric is persisted before attempting to refresh or clear the Fabric Log Field cannot be blank The data field requires an entry and cannot be left blank Enter appropriate information in the data field Field has exceeded maximum number of characters The maximum number of data entry characters allowed in the fi...

Page 180: ...e and password The incorrect username and password both case sensitive were used while attempting to login to the HAFM application Verify the user name and password with the customer s network administrator and retry the operation Enterprise Fabrics feature not installed Please contact your sales representative A user selected Fabric Binding or Enterprise Fabric Mode from the Fabrics menu These se...

Page 181: ...e product is unknown to the domain name server invalid Verify and enter a valid product IP address Invalid port number Valid ports are 0 nn You have specified an invalid port number Specify a valid port number in the range 0 to the maximum number of ports on the product minus one For example for a switch with 24 ports the valid port range is 0 to 23 Invalid product selection At the New Product dia...

Page 182: ... The user tried to delete default Administrator user The default Administrator user cannot be deleted Select the action that is appropriate to the activity that caused the error Network address Specify a unique network IP address for the product User name Specify a unique user name for the new user ID Do not delete the default Administrator user Invalid HAFM server address The IP address specified...

Page 183: ... using the correct format Invalid World Wide Name Valid WWN format is xx xx xx xx xx xx xx x x The specified world wide name format is invalid The valid format is eight two digit hexadecimal numbers separated by colons xx xx xx xx xx xx xx xx Enter a world wide name using the correct format Invalid zone in zone set The defined zone no longer exists and is invalid Delete the invalid zone from the z...

Page 184: ...ation Install the appropriate Product Manager to this workstation No routing information available No information is available for the route selected Select a different route and try the operation again No HAFM server specified An HAFM server is not defined to the HAFM application At the HAFM Login screen type a server name in the HAFM server field and click Login No user selected A user was not s...

Page 185: ...g operation was attempted without a zone set selected or the zone set you selected no longer exists in the fabric Select a zone set and try the operation again Only attached nodes can be displayed in this mode Users cannot display unused ports when adding ports by world wide name Change the add criteria to Add by Port Password and confirmation don t match Entries in the password field and confirma...

Page 186: ...formed because the product is unavailable Verify the HAFM server to product link is up If the link is up the HAFM server may be busy Try the operation again later Selection is not a World Wide Name The selection made is not a world wide name Select a valid world wide name before performing this operation Server shutting down The HAFM application is closing and terminating communication with the at...

Page 187: ...instance of a Product Manager application and cannot perform the requested operation Wait until the process completes then retry the operation The link to the managed product is not available The Ethernet connection between the HAFM server and managed product is down or unavailable Establish and verify the network connection The maximum number of members has already been configured The maximum num...

Page 188: ...d Edge Switches of this type 48 that can be defined to the HAFM application was reached Delete an existing product of this type before adding a new product The maximum number of remote network addresses has already been configured A maximum of four IP addresses for remote workstations can be configured at the Session Options dialog box That number was reached Delete an existing IP address before a...

Page 189: ...one before adding a new zone The maximum number of zone sets has already been configured The maximum number of zone sets that can be defined was reached Delete an existing zone set before adding a new zone set The maximum number of zones per zone set has already been configured The maximum number of zones that can be defined in a zone set was reached Delete an existing zone before adding a new zon...

Page 190: ...t Fabric dialog box This network address has already been assigned The specified IP address was assigned and configured A unique address must be assigned Consult with the customer s network administrator to determine a new IP address to be assigned and configured This product is not managed by this HAFM server The product selected is not managed by this HAFM server Select a product managed by this...

Page 191: ... a compatible version of the HAFM server software In order for the HAFM application to function properly a compatible version must be installed on the client machine Click OK to install a compatible version The HAFM application version running on the HAFM server differs from the version running on the remote workstation client A compatible version must be downloaded from the HAFM server Download a...

Page 192: ...mote workstation client using the web install procedure Zones configured with port numbers are ignored in Open Fabric Mode While in Open Fabric mode zones configured using port numbers are enforced through world wide names Informational message only no action is required Zones must be defined before creating a zone set You cannot create a zone set without any zones defined for the HAFM Define zone...

Page 193: ...unique A duplicate Fibre Channel port name was configured All port names must be unique Reconfigure the Fibre Channel port with a unique name Another Product Manager is currently performing a firmware install Only one instance of the Product Manager application can install a firmware version to the switch or director at a time Wait for the firmware installation process to complete and try the oper...

Page 194: ... to disable the Insistent Domain ID parameter through the Configure Switch Parameters dialog box but fabric binding is enabled Disable fabric binding through the Fabric Binding dialog box before disabling the parameter Cannot enable beaconing on a failed FRU Message occurs when selecting Enable Beaconing for a failed FRU Replace the FRU and enable beaconing or enable beaconing on an operating FRU ...

Page 195: ... link is down or busy Retry the operation later If the condition persists contact the next level of support Cannot retrieve switch date and time The switch or director date and time cannot be retrieved by the Product Manager application because the Ethernet link is down or busy Retry the operation later If the condition persists contact the next level of support Cannot retrieve switch state The sw...

Page 196: ...ics on a port that is failed Port diagnostics loopback tests cannot be performed on a port that has failed any previous diagnostic power on diagnostic online diagnostic or loopback test The amber LED associated with the port illuminates to indicate the failed state Reset the port and perform diagnostics again Cannot run diagnostics on an active E_Port Port diagnostics cannot be performed on a conf...

Page 197: ...NMP configuration The switch or director SNMP configuration cannot be saved at the Product Manager application because the Ethernet link is down or busy Retry the operation later If the condition persists contact the next level of support Cannot set switch date and time The switch or director date and time cannot be set at the Product Manager application because the Ethernet link is down or busy R...

Page 198: ...e cannot be started by the Product Manager application because the Ethernet link is down or busy Retry the operation later If the condition persists contact the next level of support Cannot start port diagnostics Port diagnostics cannot be started at the Product Manager application because the Ethernet link is down or busy Retry the operation later If the condition persists contact the next level ...

Page 199: ...pport Could not remove dump files from server Dump files could not be deleted from the HAFM server because the notebook PC or Product Manager application is busy Retry the operation later If the condition persists contact the next level of support Could not stop port diagnostics Port diagnostics could not be stopped by the Product Manager application because the Ethernet link is down or busy or be...

Page 200: ...tch Membership List while participating in Switch Binding The device must be isolated from the switch or Switch Binding deactivated before it can be removed A user attempted to remove a device WWN from the switch membership list SANtegrity feature with switch binding enabled Disconnect the device by blocking the switch port and setting the switch offline or disable switch binding through the Switc...

Page 201: ...quire identical write authorizations Duplicate community names are entered at the Configure SNMP dialog box and have different write authorizations Delete the duplicate community name or make the write authorizations consistent Duplicate port names detected Ports cannot have the same name Rename ports using the Configure Ports option in the Configure menu Enterprise Fabric Mode will be disabled if...

Page 202: ...curred at the Product Manager application while attempting to stop port diagnostics from running because the Ethernet link is down or busy Retry the operation later If the condition persists contact the next level of support Error transferring files message An error occurred while transferring files from the PC hard drive to the Product Manager application The message varies depending on the probl...

Page 203: ...irmware library at the HAFM server Add the firmware version to the library and retry the operation Enterprise Fabrics feature not installed Please contact your sales representative A user selected Switch Binding from the Configure menu This selection is not supported because the SANtegrity feature is not installed Install the optional SANtegrity feature key through the Configure Feature Key dialog...

Page 204: ...ntry Invalid configuration name A user attempted to save an invalid address configuration name Enter a configuration name of up to 24 alphanumeric characters including spaces hyphens and underscores Invalid feature key The entered feature key was not recognized Enter the feature key again The key is case sensitive and includes dashes Invalid firmware file The file selected for firmware download is...

Page 205: ...m protocol UDP port number is invalid The number must be an integer from 1 through 65535 inclusive Verify and enter a valid UDP port number Invalid value for day 1 31 At the Configure Date and Time dialog box the DD value day must be an integer from 1 through 31 inclusive Verify and enter a valid date Invalid value for E_D_TOV At the Configure Operating Parameters dialog box the error detect time ...

Page 206: ... valid date Invalid value for R_A_TOV At the Configure Operating Parameters dialog box the resource allocation time out value R_A_TOV must be an integer from 10 through 1200 inclusive Verify and enter a valid number Invalid value for second 0 59 At the Configure Date and Time dialog box the SS value second must be an integer from 0 through 59 inclusive Verify and enter a valid time Invalid value f...

Page 207: ...later If the condition persists contact the next level of support Maximum number of versions already installed The number of firmware versions that can be defined to the HAFM application s firmware library was reached Delete an existing firmware version before adding a new version Nickname already exists Please use a different nickname The entered nickname already exists Specify a unique nickname ...

Page 208: ...itch offline and try the firmware installation again Not all of the optical transceivers are installed for this range of ports One or more ports in the specified port range do not have optical transceivers installed Specify a port range valid for ports installed Performing this action will overwrite the date time on the switch Warning that occurs when configuring the date and time through the Conf...

Page 209: ...the devices is controlled by fabric binding Review the switch binding membership list to determine if devices should or should not be included Port diagnostics cannot be performed on an inactive port This message displays when port diagnostics are performed on an inactive port Perform diagnostics on an active port Product manager error error number The product manager application encountered an in...

Page 210: ...tact your service representative Stop diagnostics failed The test was not running The action to stop diagnostics failed because the test was not running Information message no action required Switch Binding was removed from attached devices that are also participating in Port Binding Please review the Port Binding Configuration Device WWNs were removed from the switch membership list SANtegrity fe...

Page 211: ...edure Verify the data collection procedure is to be aborted then click OK to continue The following parameters cannot be disabled while Enterprise Fabric Mode is active Insistent Domain ID Rerouting Delay Domain RSCN s A user attempted to disable one or more of these parameters at the Configure Switch Parameters dialog box with the switch online and Enterprise Fabric Mode SANtegrity feature enable...

Page 212: ...nfigure This configuration task requires the switch or director to be offline Take the switch or director offline and retry the action The firmware file is corrupted A firmware version file is corrupt Contact the next level of support to report the problem The firmware version already exists This firmware version already exists in HAFM server s firmware library Informational message only no action...

Page 213: ... offline through the Set Online State dialog box Activate the new feature key using the Configure Feature Key dialog box This feature key does not include all of the features currently installed Do you want to continue with feature key activation The installed feature set contains features not being installed with the new feature key Click Yes to activate the feature key and remove current feature...

Page 214: ...he specified location PC hard drive diskette or network Retry the operation If the condition persists contact the next level of support You do not have rights to perform this action Configured user rights do not allow this operation to be performed Verify user rights with the customer s network administrator and change as required Message Description Action ...

Page 215: ...state transition but may also indicate an impending state change threshold violation An event may also provide information only and not indicate an operational state change Event codes are grouped as follows 000 through 199 system events 200 through 299 power supply events 300 through 399 fan events 400 through 499 CTP card events 500 through 599 port module events 800 through 899 Thermal Events c...

Page 216: ...nt criticality as follows 0 informational 2 minor 3 major 4 severe not operational Explanation a complete explanation of what caused the event Action the recommended course of action if any to resolve the problem Event Data supplementary event data if any that appears in the event log in hexadecimal format Distribution check marks in associated fields indicate where the event code is reported fron...

Page 217: ...ystem Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 011 Message Login Server database invalid Severity Minor Explanation Following an initial machine load IML or firmware download the Login Server database failed its cyclic redundancy check CRC validation All Fabric Services databases are initialized to an empty state resulting in an implicit Fabric logout of all attache...

Page 218: ...Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 031 Message SNMP request received from unauthorized community Severity Informational Explanation An SNMP request containing an unauthorized community name was received and rejected with an error Only requests containing authorized SNMP community names as configured through the swit...

Page 219: ...l Management Services databases are initialized to an empty state resulting in an implicit logout of all devices logged in to the Management Server Action Perform the data collection procedure and return the Zip disk to Hewlett Packard support personnel Event Data No supplementary data included with this event Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Cal...

Page 220: ...ckard support personnel Asynchronous status report activation No action required Mode register update No action required Event Data Supplementary data consists of reporting tasks of type eMST_SB2 with component_id eMSCID_SB2_CHPGM For each type of error or indication the subcomponent_id is Management Server internal error subcomponent_id is eMS_ELR_SB2_DEVICE_PROTOCOL_ERROR or eMS_ELR_SB2_MSG_PROC...

Page 221: ... Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 062 Message Maximum interswitch hop count exceeded Severity Informational Explanation The fabric controller software detected that a path to another fabric element Director or Edge Switch traverses more than seven interswitch links ISLs or hops This may result in Fibre Channel frames persisting in the fabric longer than stan...

Page 222: ...able from this switch HAFM application Version 3 2 and earlier supports up to 32 ISLs HAFM application Version 3 3 and later supports up to 128 ISLs Action Reduce the ISLs on the indicated fabric element to a number within the limits specified Event Data Byte 0 domain ID of the fabric element director or switch with too many ISLs Bytes 1 3 reserved Distribution Switch HAFM Server Host EWS Event Lo...

Page 223: ...ment Director or Edge Switch preventing the switch from participating in the fabric A segmented port does not transmit Class 2 or Class 3 traffic data from attached devices but transmits Class F traffic management and control data from the attached Director or Edge Switch Refer to the event data for the segmentation reason Action Action depends on the segmentation reason specified in the event dat...

Page 224: ...switch Modify the switch priority to any value other than 255 6 No response from attached switch hello timeout The switch periodically verifies operation of attached fabric elements Director or Edge Switch The switch E_Port at the operational switch times out and segments if the attached device does not respond Check the status of the attached Director or Edge Switch If the condition persists perf...

Page 225: ...te byte 4 specifies the segmentation reason as follows 1 Incompatible operating parameters Ether the resource allocation time out value R_A_TOV or error detect time out value E_D_TOV is inconsistent between the switch and another fabric element Director or Edge Switch Modify the R_A_TOV and E_D_TOV to make the values consistent for all fabric Directors and Edge Switches 2 Duplicate domain ID The s...

Page 226: ...ion procedure at the attached device and return the Zip disk to Hewlett Packard support personnel 7 ELP retransmission failure timeout A switch that exhibits a hardware or link failure attempted to join a fabric and transmitted multiple ELP frames to a fabric element Director or Edge Switch However because of the problem the switch did not receive responses to the ELP frames and did not receive an...

Page 227: ...Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 074 Message ILS frame delivery error threshold exceeded Severity Informational Explanation Fabric controller frame delivery errors exceeded an E_Port threshold and caused fabric initialization problems 073 event code Most fabric initialization problems are caused by control frame delivery errors as i...

Page 228: ...ated port is not authorized for that port Action Change the port binding definition or plug the correct device or switch into this port Event Data Byte 0 Port number reporting the unauthorized connection Bytes 1 3 reserved Bytes 4 11 WWN of the unauthorized device or fabric element Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incide...

Page 229: ...fabric element is not compatible Set the switch operating mode to Homogeneous Fabric 1 0 if connected to a HP product Set the switch operating mode to Open Fabric 1 0 if connected to an open fabric compliant product manufactured by a different vendor 4 Incompatible switch The switch returned a Process ELP Reject Invalid Revision Level reason code because the attached fabric element is not compatib...

Page 230: ...embership list Update the fabric membership list for both fabric elements to ensure compatibility or disable the fabric binding feature E Authorization failure reject The fabric element connected to the switch through an ISL detected a security violation As a result the switch received a generic reason code and set the port to an invalid attachment state Check the port status of the attached fabri...

Page 231: ...t Packard support personnel Event Data No supplementary data included with the event Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 121 Message Zone set activation failed zone set too large Severity Informational Explanation This event occurs when the switch receives a zone set activation command that exceeds the s...

Page 232: ...d return the Zip disk and failed power supply to Hewlett Packard support personnel Event Data No supplementary data included with this event Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 201 Message Power supply DC voltage failure Severity Major Explanation Direct current DC circuitry in the power supply failed Th...

Page 233: ...event Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 204 Message Power supply DC voltage recovery Severity Informational Explanation DC voltage recovered for the power supply Both power supplies adjust to share operating load for the switch Action No action required Event Data No supplementary data included with th...

Page 234: ...ncluded with this event Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 207 Message Power supply installed Severity Informational Explanation A redundant power supply was installed with the switch powered on and operational Both power supplies adjust to share operating load for the switch Action No action required E...

Page 235: ...usive Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 301 Message Cooling fan propeller failed Severity Major Explanation Two cooling fans out of six failed or are rotating at insufficient angular velocity The remaining fans are operational The amber LED illuminates at the rear of the power supply assembly or assemb...

Page 236: ...cifies the failed fan numbers 0 through 5 inclusive Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 303 Message Cooling fan propeller failed Severity Major Explanation Four cooling fans out of six failed or are rotating at insufficient angular velocity The remaining fans are operational The amber LED illuminates at ...

Page 237: ...ers 0 through 5 inclusive Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 305 Message Cooling fan propeller failed Severity Major Explanation All six cooling fans failed or are rotating at insufficient angular velocity The amber LED illuminates at the rear of both power supply assemblies Action Replace both power su...

Page 238: ...bution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 311 Message Cooling fan propeller recovered Severity Informational Explanation Two cooling fans out of six recovered or the associated power supply assembly or assemblies were replaced All fans are operational Action No action required Event Data The first byte of event data...

Page 239: ...ough 5 inclusive Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 313 Message Cooling fan propeller recovered Severity Informational Explanation Four cooling fans out of six recovered or both power supply assemblies were replaced All fans are operational Action No action required Event Data The first byte of event da...

Page 240: ...inclusive Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 315 Message Cooling fan propeller recovered Severity Informational Explanation All six cooling fans recovered or both power supply assemblies were replaced All fans are operational Action No action required Event Data The first byte of event data byte 0 speci...

Page 241: ...Data Byte 0 FRU code as follows 02 CTP card 05 cooling fan 06 power supply assembly Byte 1 FRU slot number Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 410 Message Switch reset Severity Informational Explanation The switch reset due to system power up IML or manual reset A software reset can occur automatically a...

Page 242: ...rver where it is stored for later retrieval through the data collection procedure The switch performs a software reset during which all attached Fibre Channel devices are momentarily disrupted log out and log back in Action Perform the data collection procedure and return the Zip disk to Hewlett Packard support personnel Event Data Bytes 0 through 3 fault identifier least significant byte first Di...

Page 243: ...x yy zz bbbb where xx is the release level yy is the maintenance level zz is the interim release level and bbbb is the build ID Action No action required Event Data Bytes 0 and 1 release level xx Byte 2 always a period Bytes 3 and 4 maintenance level yy Byte 5 always a period Bytes 6 and 7 interim release level zz Byte 8 always a space Bytes 9 through 12 build ID bbbb Distribution Switch HAFM Serv...

Page 244: ...Ethernet fault Severity Major Explanation A non recoverable Ethernet interface failure was detected and the LAN connection to the HAFM server or Internet was terminated No failure information or event codes are reported outside the switch Although Fibre Channel port functionality is not affected the switch cannot be monitored or configured Action Replace the switch Event Data Byte 0 LAN error type...

Page 245: ...ation The embedded port hardware detected a fatal CTP error Action Replace the switch Event Data Byte 0 CTP slot position 00 Byte 1 engineering reason code Bytes 4 through 7 elapsed millisecond tick count Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident ...

Page 246: ...error threshold or results in a port failure Event Data Byte 0 port number Byte 1 engineering reason code port Bytes 4 through 7 elapsed millisecond tick count Bytes 8 and 9 high availability error callout 1 Bytes 10 and 11 high availability error callout 2 Byte 12 detecting port Byte 13 connected port Bytes 16 and 17 high availability error callout 3 Bytes 18 and 19 high availability error callou...

Page 247: ...cident exceeds an error threshold that results in a system event Event Data Byte 0 port number Byte 1 engineering reason code port Bytes 4 through 7 elapsed millisecond tick count Bytes 8 and 9 high availability error callout 1 Bytes 10 and 11 high availability error callout 2 Byte 12 detecting port Byte 13 connected port Bytes 16 and 17 high availability error callout 3 Bytes 18 and 19 high avail...

Page 248: ... IPL when the feature key is enabled Event data indicates which feature or features are installed Action No action required Event Data Byte 0 feature description as follows 00 through 04 Flexport 06 open system management server Byte 1 feature description as follows 06 SANtegrity Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident...

Page 249: ...the Zip disk to Hewlett Packard support personnel Perform a switch reset If the problem persists replace the switch Event Data Byte 0 port number 00 through 23 Byte 1 engineering reason code Bytes 4 through 7 elapsed millisecond tick count Bytes 8 through 11 reason code specific Byte 16 connector type Bytes 17 and 18 transmitter technology Byte 19 distance capabilities Byte 20 supported transmissi...

Page 250: ...on No action required An event code 506 is generated if this diagnostic failure results in a hard port failure Event Data Byte 0 port number 00 through 23 Byte 1 engineering reason code Bytes 4 through 7 elapsed millisecond tick count Bytes 8 through 11 reason code specific Byte 12 test type Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info L...

Page 251: ...aly results in a hard port failure Event Data Byte 0 port number 00 through 23 Byte 1 anomaly reason code Bytes 4 through 7 elapsed millisecond tick count Bytes 8 and 9 high availability error callout 1 Bytes 10 and 11 high availability error callout 2 Byte 12 detecting port Byte 13 connected port Bytes 16 and 17 high availability error callout 3 Bytes 18 and 19 high availability error callout 4 D...

Page 252: ... through 7 elapsed millisecond tick count Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 512 Message SFP optical transceiver nonfatal error Severity Minor Explanation Switch firmware detected an SFP optical transceiver non fatal error Action Replace the failed transceiver with a functional transceiver of the same t...

Page 253: ...nt Log E Mail Call Home Sense Info Link Incident Event Code 514 Message SFP optical transceiver failure Severity Major Explanation A SFP optical transceiver failed The amber LED corresponding to the port illuminates to indicate the failure Other ports remain operational if their LEDs are extinguished Action Replace the failed transceiver with a functional transceiver of the same type Event Data By...

Page 254: ...g the OPN sequence Distribution Switch HAFM Server Host EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 524 Message No AL_PA acquired Severity Informational Explanation Switch cannot allocate an AL_PA of 0 loop master for an FC AL device during loop initialization The device cannot participate in loop operation Action Disconnect the FC AL device that i...

Page 255: ...ent Severity Major Explanation An attached open systems interconnection OSI server recognized a condition caused by an event that occurred at the server The event caused an implicit Fibre Channel link incident Action A link incident record LIR is generated and sent to the attached server using the reporting procedure defined in T11 99 017v0 OSI If fault isolation at the server does not detect a fa...

Page 256: ...EWS Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 583 Message Loss of signal or loss of synchronization Severity Major Explanation An attached OSI server recognized a loss of signal condition or a loss of synchronization condition that persisted for more than the specified receiver transmitter timeout value R_T_TOV Action A LIR is generated and sent to t...

Page 257: ...g System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 585 Message Primitive sequence timeout Severity Major Explanation An attached OSI server recognized either a link reset LR protocol timeout or a timeout while waiting for the appropriate response while in a NOS receive state and after NOS was not longer recognized Action A LIR is generated and sent to the attached se...

Page 258: ...state Action A LIR is generated and sent to the attached server using the reporting procedure defined in T11 99 017v0 OSI If fault isolation at the server does not detect a failure the problem may be due to a port failure Go to MAP 0000 Start MAP on page 2 6 to perform fault isolation Event Data Refer to the T11 99 017v0 document for the specific link incident record format Distribution Switch HAF...

Page 259: ...th this event Distribution Switch HAFM Server Host EWS Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 811 Message Critically hot temperature warning CTP card thermal sensor Severity Major Explanation The thermal sensor associated with a CTP card indicates the hot temperature threshold was reached or exceeded Action Replace the failed switch Perform ...

Page 260: ......

Page 261: ... a baseband medium at 10 Mbps 100BaseT An implementation of the Institute of Electrical and Electronics Engineers IEEE Ethernet standard on 24 gauge unshielded twisted pair wiring a baseband medium at 100 Mbps A AC See alternating current access The ability and means necessary to store data in to retrieve data from to transfer data into to communicate with or to make use of any resource of a stora...

Page 262: ...d is created when a specific zone set is enabled This zone set is compiled by checking for undefined zones or aliases See also zone zone set address 1 To refer to a device or an item of data by its address A I 2 The location in a computer where data is stored 3 In data communication the unique code assigned to each device or workstation connected to a network 4 The identifier of a location source ...

Page 263: ...redited organizations create and maintain industry standards in the United States A ANSI See American National Standards Institute API See application program interface application 1 The use to which a data processing system is put for example a payroll application an airline reservation application or a network application 2 A collection of software components used to perform specific types of wo...

Page 264: ...can National Standard Code for Information Interchange ASIC See application specific integrated circuit attribute In S 390 mode the connection status of the address on a configuration matrix allowed blocked or prohibited Audit Log Log summarizing actions audit trail made by the user There are two types of Audit Logs the Director or Edge Switch Audit Log and the HAFM Audit Log 1 Director or switch ...

Page 265: ...field replaceable unit bandwidth 1 The amount of data that can be sent over a given circuit 2 A measure of how fast a network can move information usually measured in Hertz Hz baud The unit of signaling speed expressed as the maximum number of times per second the signal can change the state of the transmission line or other medium The units of baud are seconds to the negative 1 power Note With Fi...

Page 266: ...of track on a disk surface bit error rate Abbreviated as ber Ratio of received bits that contain errors to total of all bits transmitted bits per inch Abbreviated as bpi Indicates the density of information on a hard drive blocked connection In S 390 mode in a Director or Edge Switch the attribute that when set removes the communication capability of a specific port A blocked address is disabled s...

Page 267: ...Ports provide a subset of E_Port functionality 2 A term for a physical interface between the fabric switch and a bridge device The interface is identical to an expansion port E_Port but it does not participate in full expansion port protocols As such it does not assign domain IDs or participate in routing protocol See also expansion port fabric port generic port node port segmented expansion port ...

Page 268: ... also be called an octet See also octet C call home Product feature which enables the HAFM server to automatically contact a support center and report system problems The support center server accepts calls from the HAFM server logs reported events and can notify one or more support center representatives cascade Linking two or more Fibre Channel switches to form a larger switch or fabric The swit...

Page 269: ... or Edge Switch port A Director or Edge Switch port enabled for channel wrapping echoes the frame back to the host Class 2 Fibre Channel service Provides a connectionless not dedicated service with notification of delivery or nondelivery between two node ports N_Ports Class 3 Fibre Channel service Provides a connectionless not dedicated service without notification of delivery or nondelivery betwe...

Page 270: ...aintenance Ability to perform maintenance tasks such as removal or replacement of field replaceable units FRUs while a hardware product is operating configuration data The collection of data that results from configuring product and system operating parameters For example configuring operating parameters simple network management protocol SNMP agent zoning configurations and port configurations th...

Page 271: ...ort address connectivity attributes and determine the communication capability of the link attached to the port D See also active port address matrix connectivity attribute connectivity capability connector Synonym for optical fiber connector console See personal computer server control processor card CTP card Circuit card that contains the Director or Edge Switch microprocessor The CTP card also ...

Page 272: ...decibel dBm Decibels referenced to one milliwatt Zero dBm equals one milliwatt with a logarithmic relationship as the value increases D DC See direct current decibel Abbreviated as dB A standard unit used to express gain or loss of optical power expressed as the ratio of input power to output power on a logarithmic basis D default Pertaining to an attribute value or option that is assumed by a sys...

Page 273: ...nd devices on a switched fabric The director sends data transmissions data frames between nodes in accordance with the address information present in the frame headers of those transmissions diskette A thin magnetic disk enclosed in a plastic jacket which is removable from a computer and is used to store and transport data D diskette drive The hardware mechanism by which a computer reads data from...

Page 274: ...heir headings in the navigation bar duplex In data communication pertaining to transmission in which data is sent and received at the same time D Contrast with half duplex duplex connector An optical fiber component that terminates jumper cable fibers in one housing and provides physical keying for attachment to a duplex receptacle D duplex receptacle A fixed or stationary optical fiber component ...

Page 275: ...ta and later erased and loaded with update information electronic data interchange EDI The electronic transfer of preformatted business documents such as purchase orders and bills of lading between trading partners Electronic Industries Association EIA The governing body that publishes recommended standards for physical devices and associated interfaces For example RS 232 is the EIA standard that ...

Page 276: ...user attempts to access any pages after the timeout has occurred embedded web server interface window The window for the embedded web server interface The window is divided into two separate panels the navigation panel on the left and the main panel on the right EMI See electromagnetic interference enhanced availability feature EAF A backup field replaceable unit backup FRU that is ordered and ins...

Page 277: ...Event Log 1 Director or switch Event Log Log displayed through the Product Manager application that provides a history of events for an individual Director or Edge Switch such as system events degraded operation FRU failures FRU removals and replacements port problems Fibre Channel link incidents and HAFM server to product communication problems All detected software and hardware failures are reco...

Page 278: ... The command that establishes the initial operating parameters and topology for a fabric The command is accepted by a fabric port F_Port fabric mode See interoperability mode fabric port F_Port Physical interface within the fabric that connects to a node port N_Port through a point to point full duplex connection See also bridge port expansion port generic port node port segmented expansion port f...

Page 279: ...locks The FC 2 layer is very complex and provides different classes of service packetization sequencing error detection segmentation and reassembly of transmitted data D FC 3 The Fibre Channel layer that provides a set of services common across multiple node ports N_Ports of a Fibre Channel node The services are not commonly used and are essentially reserved for Fibre Channel architecture expansio...

Page 280: ...nsparent materials such as glass fused silica or plastic E Telecommunication applications of fiber optics use optical fibers A single fiber or a nonspatially aligned fiber bundle is used for each information channel Such fibers are often called optical fibers to differentiate them from fibers that are used in noncommunication applications D fibre A generic Fibre Channel term used to cover all tran...

Page 281: ...r CTP card dedicated to the task of managing the embedded Fibre Channel port In a Director or Edge Switch the FCC IOC controls the embedded Fibre Channel port and configures the ports application specific integrated circuits ASICs Fibre Channel IP address FC IP The default FC IP on a new switch is a temporary number divided by the switch s world wide name WWN The system administrator needs to ente...

Page 282: ...ceable unit FRU Assembly removed and replaced in its entirety when any one of its components fails D See active field replaceable unit file server A computer that stores data centrally for network users and manages access to that data file transfer protocol FTP A transmission control protocol Internet protocol TCP IP based client server protocol used to transfer files to and from a remote host Doe...

Page 283: ... which a device sends frames destined for addresses not on the same physical network for example not on the same Ethernet as the sender The hexadecimal format for the gateway address is XXX XXX XXX XXX Gb See gigabit GB See gigabyte Gbps Acronym for gigabits per second generic port G_Port Physical interface on a Director or Edge Switch that can function either as a fabric port F_Port or an expansi...

Page 284: ...M Audit Log Log displayed though the HAFM application that provides a history of user actions performed at the HAFM server through the HAFM application This information is useful for system administrators and users See also Audit Log HAFM Event Log HAFM Product Status Log HAFM Session Log HAFM Event Log HAFM Event Log Log displayed though the HAFM application that provides a record of events or er...

Page 285: ...og HAFM Event Log HAFM Session Log HAFM server HAFM server A laptop shipped with the product for the purpose of running the HAFM application and HAFM Services applications HAFM Session Log HAFM Session Log Log displayed though the HAFM application that records a session login and logout history for the HAFM server including the date and time user name and network address of each session This infor...

Page 286: ...s products Contrast with heterogeneous fabric hop 1 Data transfer from one node to another node 2 Describes the number of switches that handle a data frame from its origination point through it s destination point hop count The number of hops a unit of information traverses in a fabric host bus adapter HBA Logic card that provides a link between the server and storage subsystem and that integrates...

Page 287: ...ickly between web browsers and servers Hz See Hertz I ID See identifier identifier ID 1 One or more characters used to identify or name a data element and possibly to indicate certain properties of that data element D T 2 A sequence of bits or characters that identifies a program device or system to another program device or system See also port name IEEE See Institute of Electrical and Electronic...

Page 288: ...red boundary between two functional units defined by functional signal or other characteristics The concept includes the specification of the connection of two devices having different functions T 2 Hardware software or both that link systems programs or devices D Internet protocol IP Network layer for the transmission control protocol Internet protocol TCP IP protocol used on Ethernet networks IP...

Page 289: ...tch link ISL hop Interswitch link hop See hop isolated E_Port Isolated expansion port See segmented expansion port isolated expansion port Isolated E_Port See segmented expansion port ITE Information technology equipment J Java An object oriented programming language derived from C that produces code that is platform independent Developed by Sun Microsystems designed for distribution and distribut...

Page 290: ...nth power Kilobytes are generally approximated as being one thousand bytes L laser Laser is an acronym for light amplification by stimulated emission of radiation A device that produces a very powerful narrow beam of coherent light of a single wavelength by simulating the emissions of photons from atoms molecules or ions latency Amount of time elapsed between receipt of a data transmission at a sw...

Page 291: ...nnel link incidents with associated port numbers for an individual Director or Edge Switch The information is useful to maintenance personnel for isolating port problems particularly expansion port E_Port segmentation problems and repair verification See also Audit Log Event Log Hardware Log Threshold Alert Log LMA See loader monitor area load balancing Ability to evenly distribute traffic over mu...

Page 292: ...LUNs to represent addresses A small computer system interface SCSI device s address can have up to eight LUNs login server Entity within the Fibre Channel fabric that receives and responds to login requests longwave Lasers or light emitting diodes LEDs that emit light with wavelengths around 1300 nm When using single mode 9 nm fiber longwave lasers can be used to achieve lengths greater than 2 Km ...

Page 293: ...lator can be attached or dial up connection made for specialized maintenance support managed product Hardware product that can be managed with the HAFM application Hewlett Packard Directors and Edge Switches are managed products See also device management information base MIB Related set of software objects variables containing information about a managed device and accessed via simple network man...

Page 294: ...ption D MIB See management information base mirroring The writing of data to pairs of drives in an array creating two exact copies of the drive contents This procedure provides a backup of data in case of a failure modem Modem is an abbreviation for modulator demodulator A communication device that converts digital computer data to signals and signals to computer data These signals can be received...

Page 295: ... nodes and connecting branches that comprises a data communication system The International Organization for Standardization ISO seven layer specification partitions a computer network into independent modules from the lowest physical layer to the highest application layer D network address Name or address that identifies a device on a transmission control protocol Internet protocol TCP IP network...

Page 296: ...d fabric See also device node port N_Port Physical interface within an end device that can connect to an fabric port F_Port on a switched fabric or directly to another N_Port in point to point communications See also bridge port expansion port fabric port generic port segmented expansion port node port identifier N_Port ID In Fibre Channel protocol a unique address identifier by which an N_Port is...

Page 297: ...nstalled ports are offline The ports transmit an offline sequence OLS and they cannot accept a login got connection from an attached device Contrast with online state ohm A unit of electrical resistance equal to that of a conductor in which a current of one ampere is produced by a potential of one volt across the conductor terminals D OLS See offline sequence online Referring to data stored on the...

Page 298: ...oducts a selection between s 390 and open systems mode See also open systems mode S 390 mode operating system OS Software that controls execution of applications and provides services such as resource allocation scheduling I O control and data management Most operating systems are predominantly software but partial hardware implementations are possible D T Operating System 390 OS 390 An integrated...

Page 299: ...e operating system OS 390 See Operating System 390 OSI See Open Systems Architecture OSMS See open systems management server out of band management Transmission of management information using frequencies or channels other than those routinely used for information transfer P packet In Fibre Channel protocol Logical unit of information usually in the form of a data frame transmitted on a network It...

Page 300: ... symbolic name of 24 characters or less that identifies a particular port address port authorization Feature of the password definition function that allows an administrator to extend operator level passwords to specific port addresses for each Director or Edge Switch definition managed by a personal computer PC Port authorization affects only operator level actions for active and saved matrices D...

Page 301: ...oduct Manager 1 In the HAFM Services application the software component that provides a graphical user interface for managing and monitoring HAFM products When a product instance is opened from the HAFM application Product View or Fabric Manager Topology View the corresponding HAFM Product Manager application is invoked product name User configurable identifier assigned to a managed product Typica...

Page 302: ...erver and communicate with fabric attached devices Public devices communicate with fabric attached devices through the switch s bridge port B_Port connection to a Director or Edge Switch Contrast with private device pull down menu See drop down menu PWA See printed wiring assembly R radio frequency interference RFI Electromagnetic radiation which is emitted by electrical circuits carrying rapidly ...

Page 303: ...user workstation Workstation such as a personal computer PC using HAFM application and Product Manager application software that can access the HAFM server over a local area network LAN connection repeater A device that generates and often amplifies signals to extend transmission distance rerouting delay An option that ensures that frames are delivered in order through the fabric to their destinat...

Page 304: ...d SCSI See small computer system interface segment A fabric segments when one or more switches cannot join the fabric because of various reasons The switch or switches remain as separate fabrics segmented E_Port See segmented expansion port segmented expansion port Segmented E_Port E_Port that has ceased to function as an E_Port within a multiswitch fabric due to an incompatibility between the fab...

Page 305: ... the mail simple network management protocol SNMP A transmission control protocol Internet protocol TCP IP derived protocol governing network management and monitoring of network devices simple network management protocol community SNMP community Also known as SNMP community string SNMP community is a cluster of managed products in SNMP terminology hosts to which the server or managed product runn...

Page 306: ... factor pluggable transceivers SFP transceivers Laser based optical transceivers for a wide range of networking applications requiring high data rates The transceivers which are designed for increased densities performance and reduced power are well suited for Fibre Channel applications SMTP See simple mail transfer protocol SNMP See simple network management protocol SNMP community See simple net...

Page 307: ...omputer with which it needs to communicate is located on a local or remote network The network mask depends upon the class of networks to which the computer is connecting The mask indicates which digits to look at in a longer network address and allows the router to avoid handling the entire address Subnet masking allows routers to move the packets more quickly Typically a subnet may represent all...

Page 308: ...and the Ethernet port of a Fibre Channel Director or Edge Switch T TB See terabyte TCP See transmission control protocol TCP IP See transmission control protocol Internet protocol technical support Single point of contact for a customer when assistance is needed in managing or troubleshooting a product Technical support provides assistance twenty four hours a day seven days a week including holida...

Page 309: ...on a network transceiver modules Transceiver modules come in longwave extra longwave or shortwave laser versions providing a single fiber connection transfer rate The speed with which data can be transmitted from one device to another Data rates are often measures in megabits Mbps or megabytes MBps per second or gigabits Gbps or gigabytes per second GBps transmission control protocol TCP The trans...

Page 310: ...col unblocked connection In a Director or Edge Switch the absence of the blocked attribute for a specific port Contrast with blocked connection See connectivity attribute See also allowed connection dynamic connection dynamic connectivity unblocked port Devices communicating with an unblocked port can login to the Director or Edge Switch and communicate with devices attached to any other unblocked...

Page 311: ...er ULPs include Internet protocol IP and small computer system interface SCSI UPS See uninterruptable power supply user datagram protocol UDP A connectionless protocol that runs on top of Internet protocol IP networks User datagram protocol Internet protocol UDP IP offers very few error recovery services instead providing a direct way to send and receive datagrams over an IP network UDP IP is prim...

Page 312: ...volts exist in a circuit where the electricity can travel in either direction Contrast with volts direct current See volt volts direct current VDC A term for classifying the system in which volts exist VDC means that the electricity has a specific path it must follow Contrast with volts alternating current See volt W warning message A message that indicates a possible error has been detected See a...

Page 313: ... 100 and 250 MB of data The zip drive and disk is used for backing up the HAFM server and is located on the communications tray behind the HAFM server zone Set of devices that can access one another All connected devices may be configured into one or more zones Devices in the same zone can see each other Those devices that occupy different zones cannot See also active zone set zone set zoning zone...

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Page 315: ...olation 2 44 event codes CTP card events B 27 description B 1 fan module events B 21 power supply events B 18 system events B 3 thermal events B 45 event log 3 7 external loopback tests 3 20 F F_Port description 1 1 fabric logs 3 6 fabric manager messages A 1 fan module events event codes tables B 21 fault isolation MAP 0000 Start MAP 2 6 MAP 0100 Power distribution analysis 2 27 MAP 0200 POST fai...

Page 316: ...og 3 8 Hardware View 3 15 I internal loopback tests 3 18 interswitch link description 1 1 fault isolation 2 79 IP address default 2 1 3 2 L laser transceiver removal 4 2 replacement 4 3 LEDs port 3 13 link incident log 3 9 3 11 local area network See LAN logs audit 3 7 event 3 7 fabric 3 6 HAFM Audit 3 3 HAFM Event 3 4 hardware 3 8 link incident 3 9 3 11 product status 3 5 session 3 5 using inform...

Page 317: ...th 1 1 ports configurable types 1 1 power off procedure 3 29 power supply fault isolation 2 27 removal 4 5 replacement 4 7 power supply events event codes tables B 18 preventive maintenance cleaning fiber optic components 3 27 Product Manager Hardware View 3 15 messages A 23 Performance View 3 17 product status log 3 5 protective plug fiber optic 1 4 Q quick start MAPs 2 2 R repair event codes B 1...

Page 318: ...codes tables B 3 T thermal events event codes tables B 45 tools and test equipment 1 4 FRU removal and replacement 4 2 tools supplied by service personnel 1 5 tools supplied with switch 1 4 transmission distance 1 1 U unblocking a port 3 26 V verify power supply replacement 4 8 SFP transceiver replacement 4 4 views Hardware 3 15 Performance 3 17 W wrap plug fiber optic 1 4 Z zone sets limit exceed...

Page 319: ...crosoft TCP IP Properties Dialog Box 2 52 2 13 Modify Network Address Dialog Box 2 56 2 14 Configure Fabric Parameters Dialog Box 2 71 2 15 Clear Link Incident Alert s 2 74 2 16 Zone Set View 2 86 3 1 HAFM Event Log 3 4 3 2 Product Status Log 3 5 3 3 Switch Event Log 3 7 3 4 Hardware Log 3 8 3 5 Link Incident Log 3 10 3 6 Threshold Alert Log 3 11 3 7 Hardware View 3 16 3 8 Port Properties Dialog B...

Page 320: ...x 3 36 3 23 Send Firmware Complete message 3 37 3 24 Backup and Restore Configuration dialog box 3 38 3 25 Backup Complete message 3 39 3 26 Backup and Restore Configuration dialog box 3 39 3 27 Restore Complete message 3 40 3 28 Modify Network Address dialog box 3 41 3 29 Product Delete Confirmation message 3 41 3 30 Windows Run dialog box 3 42 3 31 HAFM Install dialog box 3 43 4 1 Redundant powe...

Page 321: ...s 2 46 2 9 MAP 500 Event Codes 2 59 2 10 MAP 600 Event Codes 2 65 2 11 Port Operational and LED States 2 67 2 12 Port Properties Invalid Attachment Reasons and Actions 2 70 2 13 MAP 600 Port Operational States and Actions 2 77 2 14 MAP 600 Event Codes 2 79 2 15 Port Segmentation Reasons and Actions 2 81 2 16 Byte 4 Segmentation Reasons and Actions 2 83 2 17 Segmentation Reasons and Actions 2 90 3 ...

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