edge switch 2/24 service manual
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Diagnostics
d. At the Products View, click Configure and select New Product. The New
Product dialog box displays.
e. Type the configured IP address in the Network Address field.
f. Select Edge Switch 2/24 from the Product Type list box and click OK.
Did the IP address below the switch icon change to the new entry and did the Ethernet
connection recover?
NO
YES
↓
The switch-to-server connection is restored and appears operational. Exit
MAP.
24
The product at the configured IP address is not a HP managed product. Notify the
customer of the problem.
a. At the Products View, right-click the icon with the grey square representing the
product reporting the problem. A pop-up menu displays.
b. Select Delete. A Warning dialog box displays asking if the product is to be
deleted.
c. Click Yes to delete the product.
Exit MAP.
25
Does the EWS interface appear operational?
NO
YES
↓
The switch-to-EWS PC connection is restored and appears operational. Exit
MAP.
26
A
Page cannot be found, Unable to locate the server, HTTP 404 -
file not found
, or other similar message appears. The message indicates the
web browser PC cannot communicate with the switch because:
•
The switch-to-PC Internet (Ethernet) link could not be established.
•
AC power distribution in the switch failed, or AC power was disconnected.
•
The switch CTP failed.
Continue.
