edge switch 2/24 service manual
2–9
Diagnostics
Did the Products View display and does the HAFM application appear operational?
YES
NO
↓
An HAFM server (or customer-supplied server) hardware problem is
indicated. Event codes are not recorded. Go to
MAP 0800: Console PC
Problem Determination on page 2–91
. Exit MAP.
7
Inspect the alert indicators of each managed switch (or switch) at the top of the
Products View. The indicator shows the status of managed switches or the status of
the link between the HAFM server (or customer-supplied server) and managed
switches as follows:
•
A green circle indicates that the switch is operational.
•
A yellow triangle indicates that the switch is operating in degraded mode.
•
A red diamond with yellow background indicates that the switch is not
operational.
•
A grey square indicates that the status of the switch is unknown.
Does a grey square appear as the background to the icon representing the switch
reporting the problem?
YES
NO
↓
Go to
step 11
.
The grey square indicates the HAFM server (or customer-supplied server) cannot
communicate with the switch because:
•
The switch-to-server Ethernet link failed.
•
AC power distribution in the switch failed, or AC power was disconnected.
•
The switch control processor (CTP) failed.
Continue.
8
Ensure the switch reporting the problem is connected to facility AC power. Inspect the
switch for indications of being powered on, such as:
•
At the front bezel, an illuminated power LED (green) or system error LED
(amber).
•
Audio emanations and airflow from cooling fans.
