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edge switch 2/24 service manual
Diagnostics
MAP 0000: Start MAP
This MAP describes initial fault isolation for the Edge Switch 2/24. Fault isolation
begins at the High Availability Fabric Manager (HAFM) server, failed switch,
Internet-connected personal computer (PC) running the Embedded Web Server (EWS)
interface, or attached host.
1
Prior to fault isolation, acquire the following information from the customer:
•
A system configuration drawing or planning worksheet that includes the HAFM
server, switch, other HP products, and device connections.
•
The location of the HAFM server and all switches.
•
The internet protocol (IP) address, gateway address, and subnet mask for the
switch reporting the problem.
•
If performing fault isolation using the HAFM server:
•
The Windows NT user name and password. These are required when
prompted during any MAP or repair procedure that directs the HAFM
server to be rebooted.
•
The user name, maintenance password, and HAFM server name. All are
case sensitive and required when prompted at the HAFM Login dialog
box.
•
If performing fault isolation using a customer-supplied server:
•
The operating system user name and password. These are required
when prompted during any MAP or repair procedure that directs the
server to be rebooted.
•
The user name, maintenance password, and server name. All are case
sensitive and required when prompted at the HAFM Login dialog box.
•
If performing fault isolation using the EWS interface, the administrator user name
and password. Both are case sensitive and required when prompted at the
Username and Password Required dialog box. (Note: operational status for the
switch can be obtained from the EWS by viewing the Fabric page, Products tab.)
Continue.