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Troubleshooting Guide

529

Scanner Driver/Printer Utility Problems

Other Problems

Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the error message that

appears.
You need to know the model type and Service Tag number of your printer. See the label located inside the front cover

of your printer and write down the Service Tag number. For details on the location of the Service Tag, see "Express

Service Code and Service Tag."

The printer cannot disconnect from the

device even when the procedure in

"Disconnecting Wi-Fi Direct Network" has

been performed.

The device may be automatically reconnecting to the printer. Reset the passphrase

for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase."

The network mode of the printer cannot be

set to

Ad-hoc

mode.

Ensure that

Wi-Fi Direct

is set to

Disable

.

Wi-Fi Direct

cannot be set to

Enable

.

Ensure that the network mode is set to

Infrastructure

mode.

Ensure that the

IP mode

is set to a mode other than

IPv6

.

Problem

Action

Unable to retrieve the Address Book data

from the printer on the Address Book Editor.

Check that the USB or Ethernet cable is connected properly.
Ensure that the printer is turned on.
Ensure that the scanner driver is installed on your computer. (The Address Book

Editor retrieves the Address Book data via the scanner driver when the printer is

connected using a USB cable.)

The TWAIN driver cannot connect to the

printer.

Check that the USB or Ethernet cable is connected properly.
If using the network connection, check that IP address of the printer is set

correctly. To check the IP address, see "Scanning Using the TWAIN Driver."
Check whether the printer is turned on. If the printer is turned on, reboot it by

turning off the printer and then on again.
If a scan application is running, close the application once, restart the application,

and then try scanning again.

The scanner driver has not been registered

on your computer.

Install the scanner driver. If the scanner driver is installed, uninstall it and then re-

install it again.

Problem

Action

Condensation has occurred inside the

printer.

This usually occurs within several hours after you heat the room in winter. This

also occurs when the printer is operating in a location where relative humidity

reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate

environment.

A problem has occurred when using the Dell

Document Hub.

Visit

www.dell.com/dochub

for information about the Dell Document Hub.

Problem

Action

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Summary of Contents for H815dw

Page 1: ...Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn User s Guide Regulatory Model Dell H815dw Dell S2815dn ...

Page 2: ......

Page 3: ...tiff 28 Zlib 29 1 Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn User s Guide 31 Conventions 31 2 Finding Information 33 3 Product Features 35 4 About the Printer 39 Front and Rear Views 39 Front View 39 Rear View 40 Duplex Automatic Document Feeder DADF 41 Space Requirements 42 Operator Panel 42 Optional Accessory 43 Securing the Printer 43 Ordering Supplies 43 ...

Page 4: ...g Up the Printer Using Dell Printer Easy Install Windows Only 68 Basic Setup 68 To set up the Dell Cloud Multifunction Printer H815dw as a wireless printer 68 To set up the printer as a network wired printer 68 To set up the printer as a USB printer 68 Setting Up the Printer in Another Connection Method 70 Configuring the Wireless Settings 71 Determining the Wireless Network Settings 71 Configurin...

Page 5: ...ter Drivers on Macintosh Computers 101 Installing the Drivers and Software 101 Adding a Printer on Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 OS X 10 8 OS X 10 9 or OS X 10 10 101 Configuring Settings 103 12 Installing Printer Drivers on Linux Computers CUPS 105 Operation on Red Hat Enterprise Linux 6 Desktop 105 Setup Overview 105 Installing the Printer Driver 105 Setting Up the Queue 105 Setting ...

Page 6: ...15dn 115 Basic Operations on the Touch Panel 117 To Select the Item on the Screen 117 To Scroll the Screen or the Listed Items 117 About the Home Screen 118 Dock Menu 118 Notification Bar 118 Lock Icon 119 Envelope Mode Icon 119 Wi Fi Direct Connection Status Icon 119 Wireless LAN Connection Status Icon 119 Time Network Information 119 Account Name 119 Tiles 119 Moving Adding or Deleting the Tiles...

Page 7: ...g the Dell Printer Configuration Web Tool 127 Overview of the Menu Items 127 Printer Status 127 Printer Jobs 127 Printer Settings 127 Print Server Settings 127 Copy Printer Settings 128 Print Volume 128 Address Book 128 Printer Information 128 Tray Management 128 E Mail Server Settings Overview 128 Set Password 128 Online Help 128 Order Supplies at 128 Contact Dell Support at 128 Dell Document Hub...

Page 8: ... History 181 Print Meter 182 Demo Page 182 Protocol Monitor 182 Speed Dial 182 Address Book 182 Server Address 182 Fax Activity 182 Fax Pending 182 Stored Documents 182 Printing a Report List Using the Operator Panel 183 Printing a Report List Using the Tool Box 183 Wi Fi WPS 183 Wi Fi 183 Wi Fi Direct 183 WPS Connect via PBC 183 WPS Connect via PIN 183 Paired Device 184 Admin Settings 184 Phone B...

Page 9: ...ay Settings 230 Tray Priority 236 Language Settings 236 Panel Language 236 Keyboard Layout 237 Print 237 Private Mailbox 237 Public Mailbox 238 Proof Print 238 Secure Print 238 Secure Fax Receive 239 Tile Settings 239 Copy 239 Quantity 239 Darken Lighten 239 Select Tray 240 2 Sided Copying 241 Sharpness 241 Reduce Enlarge 242 Original Size 242 Original Type 243 Collation 243 2 Up 243 Margin 244 Au...

Page 10: ...55 Scan 255 Smart OCR Scan 256 E mail Me 258 Business Card Reader 259 SharePoint 259 Print 259 Scan 260 File Name Option 260 Add Apps 260 Panel Lock 260 Enabling the Panel Lock 260 Disabling the Panel Lock 261 Resetting Defaults 261 When Using the Operator Panel 262 16 Print Media Guidelines 263 Paper 263 Recommended Paper 263 Unacceptable Paper 263 Selecting Paper 264 Selecting Pre Printed Media ...

Page 11: ...ading Print Media in the MPF 271 Loading Small Print Media in the MPF 272 Printing on Envelopes Envelope Mode 275 To Set the Printer to the Envelope Mode 275 To Cancel the Envelope Mode 276 Loading Envelopes in the MPF 278 Envelope 10 DL 278 Monarch 279 C5 279 Loading Letterhead in the MPF 279 Using the MPF 280 Linking Trays 280 Printing Copying Scanning Faxing and Dell Document Hub 281 18 Printin...

Page 12: ...r Wizard 292 Printing With Wi Fi Direct 293 Setting Up Wi Fi Direct 293 Printing via Wi Fi Direct 295 Disconnecting Wi Fi Direct Network 296 Resetting the Passphrase 296 Resetting the PIN 296 Mobile Printing and Scanning 297 Android OS 297 Apple iOS 297 Printing With AirPrint 298 Setting Up AirPrint on Your Printer 298 Printing via AirPrint 298 Printing With Google Cloud Print 298 Preparing to Use...

Page 13: ...pies From the Document Glass 306 Making Copies From the DADF 307 Setting Copy Options 308 Quantity 308 Darken Lighten 308 Select Tray 309 2 Sided Copying 309 Sharpness 310 Reduce Enlarge 310 Original Size 311 Original Type 311 Collation 312 2 Up 313 Margin 314 Auto Exposure 314 Using the ID Copy 314 Changing the Default Settings 315 20 Scanning 317 Scanning Overview 317 Tips for Easy Network Scann...

Page 14: ...nly 327 Creating a Shared Folder SMB Only 329 Adding a Scanning Destination to the Printer s Address Book 331 Sending the Scanned File on the Network Folder 336 Scanning to a USB Memory 337 Types of a USB Memory 337 Procedures 337 Specifying a Folder to Save the Scanned Image 337 Sending an E Mail With the Scanned Image 338 Preparing the Printer to Send the E Mail 338 Setting the DNS Server Addres...

Page 15: ...57 Sending a Delayed Fax 358 Sending a Fax from the Driver Direct Fax 358 Example 358 Receiving a Fax 363 About Receiving Modes 363 Loading Paper for Receiving Faxes 363 Receiving a Fax Automatically in the Fax Mode 363 Receiving a Fax Manually in the Telephone Mode 363 Receiving a Fax Automatically in the Telephone Fax or Ans Machine Fax 364 Receiving a Fax Manually Using an External Telephone Re...

Page 16: ...Returning to the Home Screen 372 Logging Out From the Printer 372 Searching for and Printing Files 373 Browsing and Printing Files 374 Searching for the Files in the Selected Cloud Service 375 Scanning 375 Searching for the Location Across the Cloud Services 376 Searching for the Location in the Selected Cloud Service 376 Scanning the Document Using Optical Character Recognition OCR 377 Receiving ...

Page 17: ...Linux 394 Status Monitor Console Feature 394 Before Installing the Status Monitor Console 394 Installing the Status Monitor Console 394 Starting the Status Monitor Console 395 Printer Selection Window 395 Printer Status Window 396 Dell Supplies Management System Window 397 Service Tag Window 398 Settings Window 398 Tool Box for Microsoft Windows 399 To start the Tool Box 399 Address Book Editor fo...

Page 18: ...or Remote Authentication 407 Logging In for Local Authentication 408 Logging Out 408 26 Tile Customization 409 Adding a New Tile 409 Selecting From the Pre defined Tiles 409 Creating a New Tile Including the Job Settings 409 27 Using the Server Address Book and Server Phone Book 411 Preparing the Printer to Access the External LDAP Server 411 Starting the Dell Printer Configuration Web Tool 411 Se...

Page 19: ...g for Wireless LAN WPA Enterprise EAP TLS 420 Setting for Wireless LAN WPA Enterprise PEAPV0 MS CHAPV2 EAP TTLS PAP EAP TTLS CHAP 422 29 Understanding Printer Messages 425 Status Codes 425 Error Messages 432 30 Specifications 435 Operating System Compatibility 435 Power Supply 435 Dimensions 435 Memory 435 Page Description Language PDL Emulation Operating System and Interface 436 MIB Compatibility...

Page 20: ...eplacing the Toner Cartridge 445 Removing the Toner Cartridge 445 Installing a Toner Cartridge 446 Replacing the Drum Cartridge 448 Removing the Drum Cartridge 448 Installing a Drum Cartridge 449 Replacing the Fusing Unit the Transfer Unit and the Retard Roller 452 Removing the Fusing Unit 452 Installing a Fusing Unit 453 Removing the Transfer Unit 454 Installing a Transfer Unit 454 Removing the R...

Page 21: ...atus code 050 131 appears 483 Clearing Paper Jams From the Regi Roll 484 If status code 050 142 appears 484 If status code 050 132 appears 487 Clearing Paper Jams From the Optional 550 Sheet Feeder 491 Clearing Paper Jams From the Trays 494 If status code 050 134 appears 494 If status code 050 133 appears 496 Troubleshooting 499 33 Troubleshooting Guide 501 Basic Printer Problems 501 Display Probl...

Page 22: ...Optional 550 Sheet Feeder Misfeed Jam 519 MPF Misfeed Jam 520 Regi Jam Exit Sensor On JAM 521 Exit Jam Exit Sensor Off JAM 521 Tray1 Optional 550 Sheet Feeder Multi feed Jam 521 MPF Multi feed Jam 522 Noise 522 Copy Problems 523 Fax Problems 523 Scanning Problems 525 Digital Certificate Problems 527 Problems With Installed Optional Accessory 528 Wi Fi Direct Problems 528 Scanner Driver Printer Uti...

Page 23: ...Template Last Updated 2 7 2007 Contents 23 Warranty and Return Policy 533 Recycling Information 533 Contacting Dell 533 New Zealand PTC200 Warnings 534 USA Canada Wi Fi Warnings 535 ...

Page 24: ...24 Contents Template Last Updated 2 7 2007 ...

Page 25: ... Beginning Notes Cautions and Warnings 27 1 Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn User s Guide 31 2 Finding Information 33 3 Product Features 35 4 About the Printer 39 ...

Page 26: ...26 ...

Page 27: ...tered trademarks of Box Inc RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the United States and or other countries Mopria is a trademark of the Mopria Alliance Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and ...

Page 28: ...vN tar gz contains source code for an alternate user interface for cjpeg djpeg in Unix format jpegaltuiN zip contains source code for an alternate user interface for cjpeg djpeg in Windows format wallace ps gz is a PostScript file of Greg Wallace s introductory article about JPEG This is an update of the article that appeared in the April 1991 Communications of the ACM jpeg documents gz tells wher...

Page 29: ... 28th 2013 Copyright C 1995 2013 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the foll...

Page 30: ...30 Notes Cautions and Warnings ...

Page 31: ...S2815dn are referred to as the printer NOTE In this manual the procedures for the computer are explained using Microsoft Windows 7 unless stated otherwise Conventions The following describe the meaning of the symbols and fonts used in this manual Bold texts Names of hardware button on the operator panel Screen names on the touch panel Menus commands windows or dialog boxes displayed on the compute...

Page 32: ...32 Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn User s Guide ...

Page 33: ... included on your Software and Documentation disc to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians How to set up my printer How to use my printer Setup Guide Safety information Warranty information Important Information WARNING Read and follow all safety instructions in the Important Information pri...

Page 34: ...s and online courses Upgrades Upgrade information for components such as the printer drivers Customer Care Contact information order status warranty and repair information Downloads Drivers Manuals Printer documentation and product specifications Go to dell com support Select your region and fill in the requested details to access help tools and information What are you looking for Find it here ...

Page 35: ...e updates For convenient use you can access the Dell Document Hub from the Dell Printer Hub The Dell Printer Hub is included on your Software and Documentation disc and is installed with the manuals drivers and software for the printer For more information open the program and click on the top right of the main window to see the FAQs Dell Printer Management Tool Dell Smart Multifunction Printer S2...

Page 36: ...r using the Web Services on Devices WSD Print function Using the ID Copy ID Copy You can copy both sides of an ID card on one side of a single sheet of paper in its original size by tapping ID Copy on the touch panel Sending an E Mail With the Scanned Image Scan to Email When you want to send scanned data by e mail use the Scan to Email feature You can directly send the data scanned as an e mail a...

Page 37: ...e pages of a book or a brochure from the document glass When you scan documents using the document glass place them facing down Making Copies From the DADF Scan From DADF You can scan pieces of unbound paper using the duplex automatic document feeder DADF When you scan documents using the DADF load them facing up Remote Authentication Using the LDAP or Kerberos Server Dell Smart Multifunction Prin...

Page 38: ...38 Product Features ...

Page 39: ...end the output tray extension to prevent the printed paper from falling off the printer NOTE The operator panel can be flipped up until it clicks to make it easier to take out the printed paper or the drum cartridge 1 Duplex Automatic Document Feeder DADF 6 Drum Cartridge 2 Multipurpose Feeder MPF 7 Front Cover 3 Tray1 8 Front USB Port 4 Optional 550 Sheet Feeder Tray2 9 Operator Panel 5 Toner Car...

Page 40: ...er Rear View 1 Power Switch 7 Power Connector 2 Ethernet Port 8 Chute 3 USB Port 9 Duplex Unit 4 Phone Connector 10 Transfer Unit 5 Wall Jack Connector 11 Fusing Unit 6 Blue Plug 12 Rear Cover 2 1 3 4 6 5 7 9 10 11 12 8 ...

Page 41: ...atic Document Feeder DADF NOTE Pull out the document stopper to prevent the document from falling off the printer 1 DADF Cover 4 Document Stopper 2 Document Guides 5 Document Feeder Tray 3 Document Glass 6 DADF Feed Roller 1 2 3 5 4 6 ...

Page 42: ...nd optional accessories and for proper ventilation Operator Panel For more information on the operator panel see About the Operator Panel 100 mm 3 94 inches 732 mm 28 82 inches 400 mm 15 75 inches 438 mm 17 24 inches 600 mm 23 62 inches 400 mm 15 75 inches 439 mm 17 28 inches 100 mm 3 94 inches ...

Page 43: ...ensington lock Attach the Kensington lock to the security slot on your printer For details see the operating instructions supplied with the Kensington lock Ordering Supplies You can order consumables from Dell online when using a networked printer Enter the IP address of your printer in your web browser launch the Dell Printer Configuration Web Tool and click the web address under Order Supplies a...

Page 44: ...44 About the Printer ...

Page 45: ...ing Optional Accessory 49 7 Connecting and Setting Up Your Printer 57 8 Setting the IP Address 79 9 Loading Paper 83 10 Installing Printer Drivers on Windows Computers 87 11 Installing Printer Drivers on Macintosh Computers 101 12 Installing Printer Drivers on Linux Computers CUPS 105 ...

Page 46: ...46 ...

Page 47: ... the Printer Initial settings Configuring Initial Settings on the Operator Panel Connections Connecting to a Computer or a Network Connecting to the Telephone Line Printer setup Setting Up the Printer Using Dell Printer Easy Install Windows Only Installing Printer Drivers on Windows Computers Installing Printer Drivers on Macintosh Computers Installing Printer Drivers on Linux Computers CUPS ...

Page 48: ...48 Overview of the Printer Setup ...

Page 49: ...wer cable and disconnect all cables from the rear of the printer before starting this task NOTE The Software and Documentation disc also contains video instructions In the main menu window of Dell Printer Easy Install click Installation Video 1 Ensure that the printer is turned off and then disconnect all cables from the rear of the printer 2 Remove the tape and the bag holding the screws NOTE Sav...

Page 50: ...50 Installing Optional Accessory 6 Pull tray1 out of the printer about 200 mm 7 Hold tray1 with both hands and remove it from the printer ...

Page 51: ...r Gently lower the printer onto the optional 550 sheet feeder WARNING Two people are required to lift the printer WARNING Be careful not to pinch your fingers when lowering the printer onto the optional 550 sheet feeder 9 Secure the optional 550 sheet feeder to the printer by tightening the two screws provided with the feeder using a coin or similar object ...

Page 52: ...50 Sheet Feeder is listed in the system settings report under Printer Options If the feeder is not listed turn off the printer unplug the power cable and re install the optional 550 sheet feeder 15 After loading paper in the optional 550 sheet feeder specify the paper type from the printer touch panel a Press the Information button b Tap the Tools tab and then tap Tray Management c Tap Tray Settin...

Page 53: ...ers 2 Right click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn and then select Printer properties 3 Click the Configuration tab and then select Bi Directional Setup 4 Select Get Information from Printer and then click OK 5 Click Apply and then click OK 6 Close the Devices and Printers dialog box Windows Vista Windows Vista x64 1 Click Start Control Panel Hardware and Sound Printers ...

Page 54: ...n of the Dell MFP H815dw or Dell MFP S2815dn and then select Printer properties 3 Click the Configuration tab and then select Bi Directional Setup 4 Select Get Information from Printer and then click OK 5 Click Apply and then click OK 6 Close the Devices and Printers dialog box Windows 7 Windows 7 x64 Windows Server 2008 R2 x64 1 Click Start Devices and Printers 2 Right click the printer icon of t...

Page 55: ...S X 10 7 x OS X 10 8 x 1 Select Print Scan in System Preferences 2 Select the printer in the Printers list and click Options Supplies 3 Select Driver select the options that have been installed on the printers and then click OK Mac OS X 10 5 x Mac OS X 10 6 x 1 Select Print Fax in System Preferences 2 Select the printer in the Printers list and click Options Supplies 3 Select Driver select the opt...

Page 56: ...ck Start Control Panel Hardware and Sound Printers 2 Right click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn and then select Properties 3 Click the Device Setting tab and then select Available in Tray2 drop down menu 4 Click Apply and then click OK 5 Close the Printers dialog box Windows Server 2008 Windows Server 2008 x64 1 Click Start Control Panel Printers 2 Right click the prin...

Page 57: ... images used in this manual are those of the Dell Cloud Multifunction Printer H815dw unless otherwise mentioned Connection type Connection specifications Wireless IEEE 802 11b 802 11g 802 11n Dell Cloud Multifunction Printer H815dw only Ethernet 10 Base T 100 Base TX 1000 Base T USB USB 2 0 Phone connector RJ11 Wall jack connector RJ11 1 Ethernet port 2 USB port 3 Phone connector 4 Wall jack conne...

Page 58: ...when you turn on the printer for the first time When you turn the printer on the wizard screen to perform the initial setup appears on the touch panel Follow the steps below to set the initial settings NOTE If you do not start configuring the initial settings the printer automatically restarts in 3 minutes and the Home screen appears on the touch panel After that you can set the following initial ...

Page 59: ...region c Tap until the desired time zone appears and then tap the desired time zone Dansk Nederlands Norsk Svenska Geographic Region Time Zone Africa UTC Accra Bamako Dakar Nouakchott UTC Casablanca UTC 01 00 Algiers Douala Libreville Luanda UTC 01 00 Tunis UTC 01 00 Windhoek UTC 02 00 Cairo UTC 02 00 Harare Johannesburg Kinshasa Tripoli UTC 03 00 Addis Ababa Khartoum Mogadishu Nairobi ...

Page 60: ...aica Port au Prince UTC 05 00 Eastern Time US Canada UTC 05 00 Grand Turk UTC 05 00 Havana UTC 04 30 Caracas UTC 04 00 Asuncion UTC 04 00 Atlantic Time Canada UTC 04 00 Blanc Sablon UTC 04 00 Caribbean Islands UTC 04 00 Cuiaba UTC 04 00 Georgetown La Paz Manaus UTC 04 00 Thule UTC 03 30 St John s UTC 03 00 Brasilia Cayenne Paramaribo UTC 03 00 Buenos Aires UTC 03 00 Greenland UTC 03 00 Miquelon UT...

Page 61: ...aty Bishkek Dhaka Thimphu UTC 06 00 Novosibirsk Omsk UTC 06 30 Yangon Rangoon UTC 07 00 Bangkok Ho Chi Minh Hovd Jakarta UTC 07 00 Krasnoyarsk UTC 08 00 Chongqing Hong Kong Shanghai UTC 08 00 Irkutsk UTC 08 00 Kuala Lumpur Makassar Manila Singapore UTC 08 00 Taipei UTC 08 00 Ulaan Baatar UTC 09 00 Dili Jayapura UTC 09 00 Pyongyang UTC 09 00 Seoul UTC 09 00 Tokyo UTC 09 00 Yakutsk UTC 10 00 Sakhali...

Page 62: ...iningrad Minsk UTC 03 00 Moscow UTC 04 00 Samara Indian Ocean UTC 03 00 Antananarivo Comoro Islands Mayotte UTC 04 00 Mahe Reunion UTC 04 00 Mauritius UTC 05 00 Kerguelen Maldives UTC 06 00 Chagos UTC 06 30 Cocos Islands UTC 07 00 Christmas Island Pacific Ocean UTC 11 00 Midway Island Niue Samoa UTC 10 00 Cook Islands Hawaii Tahiti UTC 09 30 Marquesas Islands UTC 09 00 Gambier Islands UTC 08 00 Pi...

Page 63: ...r the desired value for Minute l Tap OK m Tap Next 3 The Fax Do you want to setup Fax Now screen appears To set Fax settings select Yes Setup FAX and follow the procedure below To end the settings select No I ll Do It Later and proceed to Step 4 a Enter the fax number of the printer using the number pad b Tap Country c Tap until the desired country appears and then tap the desired country The defa...

Page 64: ...5 Tap OK The printer automatically restarts after tapping OK New Zealand A4 Norway A4 Poland A4 Portugal A4 Saudi Arabia A4 Singapore A4 South Africa A4 Spain A4 Sweden A4 Switzerland A4 Thailand A4 Turkey A4 United Kingdom A4 United States Letter Unknown Letter Available on the Dell Smart Multifunction Printer S2815dn only ...

Page 65: ... printer is a printer which is directly connected to your computer using the USB cable If your printer is connected to a network instead of your computer skip this section and go to Connecting to a Network Using the Ethernet Cable 1 Connect the smaller USB connector into the USB port at the rear of the printer NOTE Ensure that you match the USB symbol on the cable to the USB symbol on the printer ...

Page 66: ...wireless network using the built in wireless network function For a wireless connection setup see Configuring the Wireless Settings NOTE To use the Dell Cloud Multifunction Printer H815dw through wireless connection be sure to disconnect the Ethernet cable and the USB cable Connecting to the Telephone Line CAUTION Do not connect your printer directly to a Digital Subscriber Line DSL This may damag...

Page 67: ...g machine to your printer connect the telephone or answering machine line cord into the phone connector If the phone communication is serial in your country such as Germany Sweden Denmark Austria Belgium Italy France and Switzerland and that you are supplied with a Yellow terminator insert the Yellow terminator into the phone connector Wall jack connector To the wall jack Phone connector Blue plug...

Page 68: ...H815dw as a wireless printer 1 Disconnect the Ethernet cable and the USB cable from the printer 2 Ensure the computer you use for printer setup is connected to a known wireless network 2 4 GHz After setup completion the printer will connect to the same wireless network that your setup computer is connected to To set up the printer as a network wired printer 1 Connect the Ethernet cable to the prin...

Page 69: ...ows Server 2012 and Windows Server 2012 R2 Point to the top or bottom right corner of the screen and then click Search Type Run in the search box click Apps for Windows 8 and Windows Server 2012 only and then click Run Type D setup exe where D is the drive letter of the optical drive and then click OK For Windows 10 Right click the Start button and then click Run Type D setup exe where D is the dr...

Page 70: ... turned off and ensure the cable connection as described in Basic Setup 1 Turn on the printer 2 Insert the Software and Documentation disc provided with the printer into your computer The Dell Printer Easy Install program launches automatically 3 Click Main Menu The Main Menu screen appears 4 Click Setup Follow the instructions displayed on the screen 5 Click Finish to exit the wizard when the Rea...

Page 71: ...Rate IEEE 802 11n 65 Mbps IEEE 802 11g 54 48 36 24 18 12 9 and 6 Mbps IEEE 802 11b 11 5 5 2 and 1 Mbps Security 64 40 bit key 128 104 bit key WEP WPA PSK TKIP AES WPA2 PSK AES WPA Enterprise TKIP AES 1 WPA2 Enterprise AES 1 Wi Fi Protected Setup WPS 2 Push Button Configuration PBC Personal Identification Number PIN Wireless Settings SSID Specifies the name that identifies the wireless network with...

Page 72: ...program launches automatically 2 Click Main Menu 1 WPS PBC Wi Fi Protected Setup Push Button Configuration is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers and then performing WPS PBC setting on the operator panel This setting is available only when the access point supports WPS 2 WPS PIN W...

Page 73: ...ect Configure the Wi Fi settings and then click Next 5 Follow the on screen instructions and configure the wireless settings of the printer For WPS PBC WPS PIN Auto SSID Setup Manual SSID Setup and Dell Printer Configuration Web Tool see the following instructions ...

Page 74: ...and start the WPS PBC on the wireless LAN access point Registrar within 2 minutes 8 When the WPS operation is successful and the printer is rebooted wireless LAN connection setting is completed WPS PIN NOTE WPS PIN Wi Fi Protected Setup Personal Identification Number is a method to authenticate and register devices required for wireless configuration by entering PIN assignments to a printer and co...

Page 75: ...nt is WEP in step 6 a Tap the WEP Key text box and then enter the WEP key b Tap OK When the encryption type of the selected access point is WPA WPA2 or Mixed in step 6 a Tap the Passphrase text box and then enter the passphrase b Tap OK 9 The Restart System screen appears 10 Turn off the printer and turn it on again to apply the settings Wireless LAN connection setting is complete Manual SSID Setu...

Page 76: ... No Security b Tap OK To use WEP encryption a Tap until WEP appears and then tap WEP b Tap the WEP Key text box and then enter the WEP key c Tap Transmit Key and then select the desired transmit key from Auto or WEP Key 1 to WEP Key 4 d Tap OK 11 The Restart System screen appears 12 Turn off the printer and turn it on again to apply the settings Wireless LAN connection setting is complete Dell Pri...

Page 77: ...he wireless settings through wireless connection ensure that the wireless connection setting is completed in Configuring the Wireless Settings Reconfiguring the Wireless Settings Using Dell Printer Configuration Web Tool NOTE The following settings are available when the network mode is set to infrastructure in Configuring the Wireless Settings 1 Check the IP address of the printer a Press the Inf...

Page 78: ... Select Configure the Wi Fi settings and then click Next 5 Follow the on screen instructions and change the wireless settings of the printer Reconfiguring the Wireless Settings Using Configuration Tool 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool For Windows 10 Click the Start button Dell Printer Hub or Dell Printer Management Tool 2 For Dell Printer Hu...

Page 79: ...e network performance issues NOTE Assigning an IP address is considered as an advanced function and is normally done by a system administrator NOTE When you assign an IP address manually in IPv6 mode use the Dell Printer Configuration Web Tool To display the Dell Printer Configuration Web Tool use the link local address To confirm the link local address print a system settings report and check the...

Page 80: ... Panel For more information on using the operator panel see Operator Panel 1 Press the Information button 2 Tap the Tools tab and then tap Admin Settings 3 Tap Network 4 Do either of the following When connecting to network with the Ethernet cable Tap Ethernet When connecting to network through wireless connection Dell Cloud Multifunction Printer H815dw only Tap Wi Fi 5 Tap IP Mode 6 Tap IPv4 Mode...

Page 81: ...screen For Dell Printer Management Tool select the printer displayed by default or another printer from the drop down list on the upper right corner of the home screen 3 Click the shortcut to the Tool Box on the left of the screen The Tool Box opens 4 Click the Printer Maintenance tab 5 Select TCP IP Settings from the list at the left side of the page The TCP IP Settings page appears 6 Select the ...

Page 82: ... listed in the system settings report under Network Wired or Network Wireless If the IP address shows 0 0 0 0 the factory default an IP address has not been assigned To assign one for your printer see Assigning an IP Address Verifying the Settings Using Ping Command Send a ping request to the printer and verify that it responds For example at a command prompt on a network computer type ping follow...

Page 83: ...tioned NOTE To avoid paper jams do not remove the tray while printing is in progress NOTE The Software and Documentation disc also contains video instructions In the main menu window of Dell Printer Easy Install click Installation Video 1 Pull the tray out of the printer about 200 mm 2 Hold the tray with both hands and remove it from the printer ...

Page 84: ...ad the print media into the tray with the recommended print side facing up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams 6 Align the width guides against the edges of the paper NOTE When loading user specified print media adjust the width guides and slide the extendable part of the tray by pinching the length guide and sliding it until it rests ligh...

Page 85: ...o the printer 8 On the touch panel tap Size NOTE Set the same paper size and type as the actual paper being loaded An error may occur if the paper size or type setting is different from the loaded paper 9 Select until the desired paper size appears and then select the desired paper size 10 Tap Type 11 Select until the desired paper type appears and then select the desired paper type 12 Select OK ...

Page 86: ...86 Loading Paper ...

Page 87: ...example 1 Insert the Software and Documentation disc into your computer 2 Click Start Control Panel 3 Select System and Security 4 Click Allow a program through Windows Firewall 5 Click Change settings Allow another program 6 Check Browse 7 Type D setup exe where D is the drive letter of the optical drive in the File name text box and then click Open 8 Click Add and then click OK Starting Dell Pri...

Page 88: ...cal drive and then click OK For Windows 10 Right click the Start button and then click Run Type D setup exe where D is the drive letter of the optical drive and then click OK 2 Click Main Menu The main menu window appears USB Cable Connection Setup NOTE If you are connecting the printer to a network see Network Connection Setup For installing PCL PS and Fax printer driver 1 Start the Dell Printer ...

Page 89: ... Windows Vista or Windows Server 2008 you need to install Service Pack 2 or later and then the Windows Platform Update KB971644 The update KB971644 is available for download from Windows Update Windows Vista or Windows Vista 64 bit Edition 1 Extract the following zip file to your desired location D Drivers XPS Win_7Vista XPS V3_H815dw_S2815dn zip where D is the drive letter of the optical drive 2 ...

Page 90: ...e this printer as the default printer select the Set as the default printer check box and then click Next 11 If you do not share your printer select Do not share this printer If you share your printer select Share this printer so that others on your network can find and use it 12 Click Next Installation starts 13 As the driver installation is completed click Print a test page to verify installatio...

Page 91: ...s and then click Next 6 Select the port connected to your printer and then click Next 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the inf file in the folder extracted in step 1 9 Click OK 10 Select your printer name and click Next 11 To change the printer name enter the printer name in the Printer name box and then click Next Installation starts 12 ...

Page 92: ... Print a test page to verify installation To use this printer as the default printer select the Set as the default printer check box 14 Click Finish Network Connection Setup NOTE To use this printer in a Linux environment you need to install a Linux driver For more information on how to install and use these see Installing Printer Drivers on Linux Computers CUPS For installing PCL PS and Fax print...

Page 93: ...ftware and documentation you want to install and then click Install If you want to change the installation destination click Change Destination Folder and specify a new location 7 Click Finish to exit the wizard when the Ready to Print screen appears If you want to verify installation click Print Test Page before clicking Finish For installing XML Paper Specification XPS printer driver NOTE XML Pa...

Page 94: ... 7 Select TCP IP Device from Device type and enter the IP address for Hostname or IP address and then click Next If the User Account Control dialog box appears click Continue NOTE If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 8 Click Have Disk to display the Install From Disk dialog box 9 Click Browse and then select ...

Page 95: ...rinter so that others on your network can find and use it 12 Click Next Installation starts 13 As the driver installation is completed click Print a test page to verify installation 14 Click Finish Windows 7 or Windows 7 64 bit Edition 1 Extract the following zip file to your desired location D Drivers XPS Win_7Vista XPS V3_H815dw_S2815dn zip where D is the drive letter of the optical drive 2 Clic...

Page 96: ... Type enter the IP address in the Hostname or IP address box and then click Next 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the inf file in the folder extracted in step 1 9 Click OK 10 Select your printer name and click Next 11 To change the printer name enter the printer name in the Printer name box and then click Next Installation starts 12 If yo...

Page 97: ... configuration appears on the screen You can set up the Dell Printer Configuration Web Tool to send you an e mail when the printer needs supplies or intervention To set up e mail alerts 1 Launch the Dell Printer Configuration Web Tool 2 Click E Mail Server Settings Overview link 3 Under E Mail Server Settings enter the Primary SMTP Gateway Reply Address and your or key operator s e mail address in...

Page 98: ...8 R2 1 Click Start Devices and Printers 2 Right click the printer icon and select Printer properties 3 On the Sharing tab click Change Sharing Options if exists Select the Share this printer check box and then type a name in the Share name text box 4 Click Additional Drivers and select the operating systems of all network clients that print to the printer and then click OK 5 Click Apply and then c...

Page 99: ...ver and a client computer you need to manually add the printer driver for the client computer edition on the server Otherwise the printer driver cannot be installed on the client computer using methods such as Point and Print For example if the print server runs on Windows Vista 32 bit edition while the client computer runs on Windows 7 64 bit edition follow the procedures below to additionally in...

Page 100: ...100 Installing Printer Drivers on Windows Computers ...

Page 101: ...stallation click Customize to select items that you want to install Dell MFP H815dw Printer Driver or Dell MFP S2815dn Printer Driver Dell MFP H815dw Fax Driver or Dell MFP S2815dn Fax Driver Dell MFP H815dw Scan Driver or Dell MFP S2815dn Scan Driver Dell Printer Status Monitor 10 Type the administrator s name and password and then click Install Software 11 Click Continue Installation to continue...

Page 102: ... X 10 9 and OS X 10 10 Confirm that the printer is displayed in the Printers Scanners dialog box When Using Bonjour 1 Turn on the printer 2 Ensure that Macintosh computer and the printer are connected via network If you use wired connection connect the LAN cable between the printer and the network If you use wireless connection on the Dell Cloud Multifunction Printer H815dw ensure that wireless co...

Page 103: ...le for the printer 1 For Mac OS X 10 5 and Mac OS X 10 6 Open the System Preferences and click Print Fax For Mac OS X 10 7 and OS X 10 8 Open the System Preferences and click Print Scan For OS X 10 9 and OS X 10 10 Open the System Preferences and click Printers Scanners 2 Select the printer in the Printers list and click Options Supplies 3 For Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 and OS X 10 ...

Page 104: ...104 Installing Printer Drivers on Macintosh Computers ...

Page 105: ...elect Applications System Tools Terminal 2 Type the following command in the terminal window For the 32 bit architecture For the 64 bit architecture The printer driver is installed Setting Up the Queue To execute printing you must set up the print queue on your workstation 1 Open the URL http localhost 631 using a web browser 2 Click Administration 3 Click Add Printer 4 Type root as the user name ...

Page 106: ...However sometimes you can print only from the default queue depending on the application for example Mozilla In these cases before you start printing set queue you want to print to as the default queue For information on specifying the default queue see Setting the Default Queue Setting the Default Queue 1 Select Applications System Tools Terminal 2 Type the following command in the terminal windo...

Page 107: ...g the Printer Driver 1 Select Computer More Applications and select GNOME Terminal on the Application Browser 2 Type the following command in the terminal window For the 32 bit architecture For the 64 bit architecture The printer driver is installed su Type the administrator password usr sbin lpadmin x Type the print queue name su Type the administrator password rpm e Dell MFP H815dw S2815dn su Ty...

Page 108: ...ell Smart Multifunction Printer S2815dn select Dell MFP S2815dn vXXXX PS Dell Dell_MFP_S2815dn ppd gz from the Assign Driver list NOTE You can specify the printer name in Set Name h Confirm the settings and click OK For USB connections a Click Add The Add New Printer Configuration dialog box opens The printer name is displayed in the Determine Connection list b For Dell Cloud Multifunction Printer...

Page 109: ...x 7 Confirm the settings and click OK Specifying the Printing Options You can specify the printing options such as 2 sided printing 1 Open a web browser 2 Type http localhost 631 admin in Location and press Enter 3 Click Manage Printers 4 Click Set Printer Options of the printer for which you want to specify the printing options 5 Specify the required settings and click Set Printer Options 6 Type ...

Page 110: ...for the same model 4 Type the following command in the terminal window The printer driver is uninstalled Operation on Ubuntu 12 04 LTS Setup Overview 1 Install the printer driver 2 Set up the print queue 3 Specify the default queue 4 Specify the printing options Installing the Printer Driver 1 Click Dash Home and enter terminal in the Search text box 2 Click Terminal in the Applications category o...

Page 111: ...the printer For USB connections a Select Dell MFP H815dw or Dell MFP S2815dn from the Local Printers menu and click Continue 6 Type the name of the printer in the Name box in the Add Printer window and click Continue You can optionally specify the location and description of the printer for further information If you want to share the printer select the Share This Printer check box 7 Select Dell f...

Page 112: ...nters 4 Click the queue name for which you want to specify the printing options 5 Select Set Default Options from the Administration menu 6 Click the desired setting item specify the required settings and click Set Default Options The message Printer xxx default options have been set successfully appears The setting is complete Uninstalling the Printer Driver 1 Click Dash Home and enter terminal i...

Page 113: ...113 Using Your Printer 13 Operator Panel 115 14 Dell Printer Configuration Web Tool 125 15 Understanding the Printer Menus 181 16 Print Media Guidelines 263 17 Loading Print Media 269 ...

Page 114: ...114 ...

Page 115: ...to control the printer NOTE The images used in this manual are those of the Dell Cloud Multifunction Printer H815dw unless otherwise mentioned Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn 1 Home button Moves to the Home screen 2 Login Logout button Allows the user to log out 1 3 4 5 7 6 2 11 9 12 13 8 10 1 3 4 5 7 6 2 11 12 14 8 10 ...

Page 116: ...and an NFC card or a mobile device with the NFC function when the card or the device is tapped to the reader 10 Speed Dial 1 Speed Dial 2 button Starts faxing the document to the number registered as 001 and 002 respectively of the FAX Speed Dial Effective only when the Home screen is displayed 11 Delete button Deletes numbers and characters 12 Job Status button Moves to the Job Status screen From...

Page 117: ...or a tablet To Select the Item on the Screen Tap the item To Scroll the Screen or the Listed Items Swipe the screen by dragging your finger on the screen To scroll faster flick the screen NOTE If you cannot swipe or flick on some screens operate by tapping the tiles or buttons Guest Home Home Guest Home Guest ...

Page 118: ...cently used Up to 8 tiles can be stored Copy Button Displays the tiles of the copy functions Print Button Displays the tiles of the print functions Scan Button Displays the tiles of the scan functions Fax Button Displays the tile of the fax function Tools Button Displays the Information screen Notification Bar Displays the status of the printer when the handle is dragged down To close drag up the ...

Page 119: ...n Wi Fi Direct is enabled Dell Cloud Multifunction Printer H815dw only Wireless LAN Connection Status Icon Displays the intensity of wireless signal when the printer is connected to a wireless network Dell Cloud Multifunction Printer H815dw only Time Network Information Displays the current time or the network information IPv4 address or host name Account Name Displays the name of the user current...

Page 120: ...in the Recent group screen of the Dock Menu To Add the Tiles Find the Add App tile in the last page of the Home screen or each group screen and tap it The Apps List screen appears Tap the tile you want to add to the Home screen To Delete the Tiles 1 Tap and hold the tile you want to delete appears 2 Drag the tile to The confirmation screen is displayed 3 Tap OK to delete the tile NOTE To delete al...

Page 121: ...yout 1 Press the Information button 2 Tap the Tools tab and then tap Language Settings 3 Tap Keyboard Layout 4 Tap the desired keyboard layout 5 Tap OK Item Description Entering alphabets To enter uppercase letters tap To return to the lowercase letters tap again To lock to the uppercase letters double tap Entering numbers and symbols Tap Entering a space Tap Deleting characters Tap to delete one ...

Page 122: ...use For some telephone systems it is necessary to dial an access code and listen for a second dial tone A pause must be entered in order for the access code to function For example enter the access code 9 and then press the Redial Pause button before entering the telephone number appears on the display when a pause is entered Printing a Panel Settings Report The panel settings report shows current...

Page 123: ...en 3 Click the shortcut to the Tool Box on the left of the screen The Tool Box opens 4 Click the Printer Maintenance tab 5 Select Panel Language from the list at the left side of the page The Panel Language page appears 6 Select the desired language from Panel Language and then click Apply New Settings Setting the Power Saver Timer Option You can set the power saver timer for the printer The print...

Page 124: ... is done by temporarily displaying the Home screen and switching to a different function that can be run concurrently such as copy or scan 1 While the printer is sending or receiving a fax press the Home button 2 Tap Copy or tap Scan 3 After setting the copy or scan settings tap OK For details about Copy or Scan see Copying or Scanning ...

Page 125: ...Alert Setup which sends e mail to you or the key operator when the printer needs supplies or intervention To fill out printer inventory reports requiring the asset tag number of all the printers in your area use the Printer Information feature in the Dell Printer Configuration Web Tool Enter the IP address of each printer on the network to display the asset tag number The Dell Printer Configuratio...

Page 126: ...ference in the Language list For example Italian Italy it IT Spanish Traditional Sort es ES tradnl German Germany de DE French France fr FR English United States en US Danish da DK Dutch Netherlands nl NL Norwegian Bokmal no Swedish sv SE Setting the IP Address of the Printer to Non Proxy 1 Select Internet Options from the Tools menu 2 Click LAN Settings under Local Area Network LAN Settings in th...

Page 127: ... E Mail Server Settings Overview Set Password Online Help Order Supplies at Contact Dell Support at Dell Document Hub at 1 Printer Status Use the Printer Status menu to get immediate feedback on the printer supply status When the toner cartridge is running low click the order supplies link on the first screen to order a new toner cartridge Printer Jobs Use the Printer Jobs menu to contain informat...

Page 128: ...ne code levels Tray Management Use the Tray Management menu to get information about the paper type and size for each tray E Mail Server Settings Overview Use the E Mail Server Settings Overview menu to configure E Mail Server settings for Scan to Email e mail alert and forwarding fax to email features Job history reports job statistics reports and print volume reports can also be received by e ma...

Page 129: ...p frame 1 Product Name Displays the product name of the printer 2 IPv4 Displays the IP address of the printer IPv6 3 Location Displays location of the printer The location can be changed in the Basic Information section on the Print Server Settings page 4 Contact Person Displays the name of the printer administrator The name can be changed in the Basic Information section on the Print Server Setti...

Page 130: ...Jobs menu 3 Printer Settings Links to the Printer Settings Report menu 4 Print Server Settings Links to the Print Server Reports menu 5 Copy Printer Settings Links to the Copy Printer Settings menu 6 Print Volume Links to the Print Volume menu 7 Address Book Links to the E Mail Address menu 8 Printer Information Links to the Printer Status menu 9 Tray Management Links to the Tray Management menu 1...

Page 131: ... in the Set Password page in the Security menu The user name cannot be changed See Set Password for more information Details of the Menu Items 1 Refresh Button Receives the current printer configuration and updates the latest information in the right frame 2 Apply New Settings Button Submits new settings made on the Dell Printer Configuration Web Tool to the printer The new settings replace the ol...

Page 132: ...faults Copy Settings Fax Defaults Fax Settings Scan Defaults Direct Print Defaults USB Direct Print Defaults MIFARE Customized Card 1 Printer Maintenance Paper Density Adjust Transfer Unit Adjust Fusing Unit Adjust Density Chart Clean Developer Clean Transfer Unit Reset Defaults Initialize PrintMeter Storage 2 Non Dell Toner Adjust Altitude Decrease Electrostatic Memory Decrease Ghosting Clock Set...

Page 133: ... 1 3 Wi Fi Direct 1 3 Reset Print Server Security Set Password Authentication System Kerberos Server LDAP Server LDAP Authentication LDAP User Mapping SSL TLS IPsec 802 1x 4 IP Filter IPv4 SMTP Domain Filtering Copy Printer Settings Copy Printer Settings Copy Printer Settings Copy Printer Settings Report Print Volume Print Volume Print Volume Dell AccessControl Address Book E Mail Address E Mail A...

Page 134: ...that the toner needs to be replaced soon Replace Now Indicates that the toner needs to be replaced now Consumables Status OK Indicates that the status of the drum cartridge is OK for use Replace Soon Indicates that the drum cartridge needs to be replaced soon Replace Now Indicates that the drum cartridge needs to be replaced now Paper Trays Status OK Indicates that there is some paper in the tray ...

Page 135: ...creen Values Location Displays the location where a fault occurred Details Displays the details of the fault Dell Service Tag Number Displays Dell service tag number Express Service Code Displays Dell express service code Asset Tag Number Displays the asset tag number of the printer Printer Serial Number Displays the serial number of the printer Memory Capacity Displays the memory capacity Process...

Page 136: ...ame of the host computer Output Result Displays the status of the completed job Job Type Displays the type of the job Impression Number Displays the total number of pages for the job No of Sheets Displays the total number of sheets for the job Host I F Displays the status of the host interface Job Submitted Time Displays the date when the job was submitted System Settings Click Start to print the ...

Page 137: ... entered Sleep mode mm inch Sets the measurement unit to be used on the touch panel as either mm or inches Screen Brightness Sets the brightness level of the touch panel screen Control Panel Tone Sets the volume of the tone that is emitted when the operator panel input is correct or disables the tone Invalid Key Tone Sets the volume of the tone that is emitted when the operator panel input is inco...

Page 138: ...he printer outputs PDL data which is not supported by the printer as text when the printer receives it Banner Sheet Insert Position Sets where to insert a banner sheet in the output Banner Sheet Specify Tray Sets from which tray a banner sheet is fed Substitute Tray Sets whether to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for...

Page 139: ...as the default for all print jobs Font Sets the font from the list of registered fonts Symbol Set Sets a symbol set for the specified font Font Size Sets the font size for scalable typographic fonts Font Pitch Sets the font pitch for scalable mono spaced fonts Form Line Sets the number of lines in a page Quantity Sets the number of copies to print Image Enhance Sets whether to enable the Image Enh...

Page 140: ... the execution time for one PostScript 3 Compatible job Paper Select Mode Sets the way to select the tray for the PostScript 3 Compatible mode Quantity Sets the number of copies 2 Sided Print Sets whether to print on both sides of a sheet of paper Print Mode Sets a print mode PDF Password Sets a password Re enter PDF Password Confirms the set password Collation Sets whether to sort the output Outp...

Page 141: ...ings are displayed only when this setting item is enabled Copy Sets whether to lock the Copy function with a password Scan to E mail Sets whether to lock the Scan to Email function with a password Fax Sets whether to lock the Fax function with a password Fax Driver Sets whether to enable or disable the Fax Driver function Scan to Network Folder Sets whether to lock the Scan to Network Folder funct...

Page 142: ...rpose To set whether to show network information in the message field of the Home screen Login Error Purpose To specify how many times an administrator can attempt to log in to Panel Lock Functions Control and Secure Receive NFC Authentication NOTE NFC Authentication feature is available on the Dell Cloud Multifunction Printer H815dw only Purpose To set whether to enable the authentication using t...

Page 143: ...Start Time Sets the start time of the available time period for the Copy Scan Fax and Print functions End Time Sets the end time of the available time period for the Copy Scan Fax and Print functions Recurrence Sets the day of the week to repeat the setting Expiration Mode Allows you to set the date to delete the files stored as Secure Print in the RAM disk Expiration Time Sets the time to delete ...

Page 144: ...e sheet of paper in the size specified for Reduce Enlarge Margin Top Bottom Sets the value of the top and bottom margins within the range of 0 mm 0 0 inch to 50 mm 2 0 inch Margin Left Right Sets the value of the left and right margins within the range of 0 mm 0 0 inch to 50 mm 2 0 inch Margin Middle Sets the value of the middle margin within the range of 0 mm 0 0 inch to 50 mm 2 0 inch Resolution...

Page 145: ...ng service must be installed on your telephone line by the telephone company After the telephone company has provided a separate number for faxing with a distinctive ring pattern configure the fax setup to monitor for that specific ring pattern Ring Tone Volume Sets the volume of the ring tone which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode ...

Page 146: ...e tone or pulse dialing Prefix Dial Sets whether to set a prefix dial number Prefix Dial Number Sets a prefix dial number of up to five digits This number dials before any auto dial number is started It is useful for accessing the Private Automatic Branch Exchange PABX Fax Cover Page Sets whether to attach a cover page to faxes Fax Header 1 Sets whether to print the information of the sender on th...

Page 147: ...d of the original to enhance text on the scanned data Auto Exposure Level Sets the default background suppression level Margin Top Bottom Sets the value of the top and bottom margins within the range of 0 mm 0 0 inch to 50 mm 2 0 inch Margin Left Right Sets the value of the left and right margins within the range of 0 mm 0 0 inch to 50 mm 2 0 inch Margin Middle Sets the value of the middle margin ...

Page 148: ...setting values you select for this item Values User ID Block 1 Allows you to register the MIFARE Customized Card User ID Block 2 Allows you to register the MIFARE Customized Card User ID Block 3 Allows you to register the MIFARE Customized Card Plain Sets the density of plain paper to Light 81g m2 or Normal Plain 60 80g m2 Sets the reference voltage setting for the transfer unit for plain paper wi...

Page 149: ...ithin the range of 3 to 3 Covers Thick 164 216 g m2 Sets the temperature settings for the fusing unit for thick cover paper within the range of 3 to 3 Rough Surface Sets the temperature settings for the fusing unit for rough surface paper within the range of 3 to 3 Label Sets the temperature settings for the fusing unit for labels within the range of 3 to 3 Envelope Sets the temperature settings f...

Page 150: ...oner Refresh Start Expels the toner in the drum cartridge and supplies the fresh toner from the toner cartridge Clean Transfer Unit Start Cleans the transfer unit Reset Defaults Reset Defaults User Fax Section and restart printer Click Start to reset the fax number entries in the Address Book Reset Defaults User Scan Section and restart printer Click Start to reset the e mail and server address en...

Page 151: ...t page NOTE When Decrease Electrostatic Memory is set to On the print speed will be slowed Decrease Ghosting Purpose To reduce negative ghost Clock Settings Purpose To specify the clock settings Values Clear Storage 1 All Clear Click Start to clear all files stored as Secure Print Proof Print Private Mail Box Print and Public Mail Box Print in the RAM disk Secure Document Click Start to clear all ...

Page 152: ...Document Hub 1 Proxy Server Wi Fi 1 Wi Fi Direct 1 and Reset Print Server pages 1 This item is available only on the Dell Cloud Multifunction Printer H815dw Basic Information Purpose To configure basic information of the printer Values Select Reorder URL Sets a URL to be linked to Order Supplies at Regular Displays the regular URL http accessories us dell com sna that can be linked to Order Suppli...

Page 153: ...ault value Current Ethernet Settings Displays the current settings of the Ethernet MAC Address Displays the MAC address of the printer Energy Efficient Ethernet Sets whether to enable the Energy Efficient Ethernet feature Port Status LPD Sets whether to enable LPD Port9100 Sets whether to enable Port9100 IPP Sets whether to enable IPP WSD Print Sets whether to enable Web Services on Devices WSD Pr...

Page 154: ...nnot be specified for the first octet of a gateway address IPv6 Enable Stateless Address Select the check box to enable the stateless address Use Manual Address Select the check box to set the IP address manually Get IP Address from DHCP Allows you to enable or disable the automatic setting of the IP address via DHCP Manual Address Sets the IP address To specify an IPv6 address enter the address f...

Page 155: ...er settings on the IP Filter IPv4 page Port9100 Port Number Sets the port number from 9000 to 9999 Connection Time Out Sets the connection time out period between 1 and 3 600 seconds IP Filter IPv4 Click IP Filter IPv4 to set the IP filter settings on the IP Filter IPv4 page IPP Printer URI Displays the printer URI Connection Time Out Sets the connection time out period from 1 to 1 000 seconds Por...

Page 156: ...ame Sets the host name of the server computer Workgroup Sets the workgroup Maximum Sessions Sets the maximum number of sessions Unicode Support Sets whether to notify the host name and workgroup name in Unicode characters during SMB transmission Auto Master Mode Sets whether to enable the Auto Master Mode Encrypt Password Sets whether to encrypt the password Job Time Out Sets the job time out peri...

Page 157: ...n E Mail Alert for Service Calls E Mail List 2 Sets acceptable e mail addresses for the E Mail Alert feature using up to 255 alphanumeric characters Select Alerts for List 2 Supplies Alerts Select the check box to receive an E Mail Alert for consumables Paper Handling Alerts Select the check box to receive an E Mail Alert for paper handling Service Call Select the check box to receive an E Mail Al...

Page 158: ...otocol Select the check box to enable the SNMP v3 protocol Edit SNMP v3 Properties Click to display the SNMP v3 page and to edit the setting of SNMP v3 protocol from the page You can click this item only when SSL TLS communication is enabled Community Name Community Name Read only 1 Sets the community name to access read only data using up to 31 alphanumeric characters The default Read Community i...

Page 159: ...he check box to notify Authenticate Error Trap 1 The default value can be changed by using Dell Printer Configuration Web Tool 2 This item is available only when Wi Fi Direct is set to Enable Administrator Account Account Enabled Select the check box to enable the administrator account User Name Enters the user name of the administrator account Authentication Password Sets the authentication passw...

Page 160: ...on Time Displays the last date and time when your printer was connected to the SNTP server Connection Status Displays the status of the connections between the SNTP server and your printer AirPrint Enable AirPrint Select the check box to enable the printer for AirPrint Bonjour Name Enter the name that is to be displayed as an AirPrint printer Location Enter the location of the printer Geo Location...

Page 161: ...d Print Cancel Registration Click to cancel to register the printer to Google Cloud Print 1 Google Cloud Print can only be used when the machine is using IPv4 Dell Document Hub Connection Time Out Sets the time duration until the connection becomes time out Polling Interval Sets the interval time for polling Proxy Server Use Proxy Server Sets whether to enable the use of a proxy server Address to ...

Page 162: ...s settings without specifying an encryption type from WEP WPA PSK and WPA Enterprise WEP Sets the WEP to use through the wireless network WPA PSK AES WPA2 PSK AES 1 2 Sets the WPA PSK AES WPA2 PSK AES to use through the wireless network WPA Enterprise AES WPA2 Enterprise AES 2 3 Sets the WPA Enterprise AES WPA2 Enterprise AES to use through the wireless network Mixed Mode PSK 1 2 Sets the Mixed Mo...

Page 163: ...ed for Network Type 3 For authentication and encryption by digital certificate AES or TKIP method is used 4 To activate the setting import a certificate which supports wireless LAN server client on the SSL TLS pages and enable the relevant certificate in advance 5 When Auto is selected for Transmit Key the key set specified for WEP Key 1 is used Wi Fi Direct Wi Fi Direct Sets whether to enable the...

Page 164: ...n System Purpose To specify the server authentication type the server response time out or the search time out Values Initialize NIC NVRAM Memory and restart printer Click Start to initialize NVRAM revert network settings to the factory default settings and reboot the network capability Restart Printer Click Start to reboot the printer Administrator Password Sets the password using up to 128 alpha...

Page 165: ...he LDAP server Optional Information Search Directory Root Enters the search directory root Login Credentials to Access LDAP Server Select credential used to access the LDAP server None The login credential will be set as anonymous When using this setting make sure that the LDAP server accepts anonymous login Preset The preset login credential will be applied to each user Prompt User The users are ...

Page 166: ...type of the fax phone number set for the LDAP server SSL TLS HTTP SSL TLS Communication 1 Select the check box to enable the HTTP SSL TLS Communication HTTP SSL TLS Communication Port Number Sets the port number which is not identical with that of HTTP This must be 443 or between 8000 and 9999 LDAP SSL TLS Communication 1 Select the check box to enable the LDAP and access is established using SSL ...

Page 167: ...on name up to 32 bytes Organization Unit Required Enter the organization unit up to 32 bytes Common Name Enter the common name E mail Address Enter the e mail address Upload Signed Certificate 2 Password Enter the password to upload the certificate file Re enter Password Enter the password again for confirmation File Name Click Browse to browse the file name to upload to the device Import Click Im...

Page 168: ...il address is specified in the certificate Use this certificate Click to apply this certificate to the device Delete Click to delete this certificate Export This Certificate Click to export the certificate to the other device Delete All Certificates Delete Click to delete all the certificates 1 This item is available only when the self signed certificate has been generated 2 This item is effective...

Page 169: ...st row 1 2 Enter 192 0 2 1 in the Address field and 255 255 255 255 in the Address Mask field 3 Select Accept 4 Click Apply New Settings Configure 802 1x Enable IEEE 802 1x Select the check box to enable IEEE 802 1x authentication Authentication Method EAP MD5 Selects the authentication method to use for IEEE 802 1x authentication EAP MS CHAPv2 PEAP MS CHAPv2 Login Name Device Name Sets the login ...

Page 170: ... Disabling Printing from Network Addresses You can enable printing from the 192 0 network address and disable printing from the 192 0 2 network address The example below describes how to enable printing from the 192 0 2 1 IP address 1 Click the first column of the Access List row 1 2 Enter 192 0 2 1 in the Address field and 255 255 255 255 in the Address Mask field 3 Select Accept 4 Click the firs...

Page 171: ...is feature allows you to copy printer settings to up to 10 destination printers simultaneously If the destination printer has different configuration fields only the common fields will be copied NOTE You cannot copy the Address Book when the destination printer has a job and is operated on the Fax Scan Address Book menu of the operator panel Copy Printer Settings Report Purpose To verify if the pr...

Page 172: ...he screen to the status prior to deleting the user To confirm or change the registered user click Confirm Change to open the Print User Settings page Print User Settings User Registration No Displays the user registration number The Delete User button is displayed when the user is already registered User Name Sets the user name Password Sets the user password using 4 to 12 alphanumeric characters ...

Page 173: ...o Selecting each button displays a list of entries for the group of user IDs indicated on the button ID Displays the user ID Name Displays the user name Not in Use is displayed when there is no registration Address Displays the e mail address of the user Delete Deletes the entry for the selected user ID Confirm Change Displays a dialog box where you can edit the entry of the selected user ID Creat...

Page 174: ...it the entry for the selected group ID Create Displays a dialog box where you can create a new entry under the selected group ID E Mail Group ID Displays the selected group ID Name Allows you to view or edit the name assigned for the group ID or enter a new group name Delete 1 Click this button to delete the current entry E Mail Address Address List to Selecting each button displays a list of entr...

Page 175: ...ettings Click this button to apply the new settings Back Click this button to return to the top page Default Subject Allows you to enter the default e mail subject Body Text Allows you to enter the default e mail message Apply New Settings Click this button to apply the new settings Restore Settings Click this button to restore the previous settings Address List to Selecting each button displays a...

Page 176: ...ort number or enter a new port number If you leave the text box blank the default port number FTP 21 SMB 139 will be used Login Name Allows you to view or edit the login name that is required to access the selected protocol or enter a new login name Login Password Allows you to view or edit the password that is required to access the selected protocol or enter a new password Re enter Password Conf...

Page 177: ...nfirm Change Displays a dialog box where you can edit the entry for the selected speed dial code Create Displays a dialog box where you can create a new entry under the selected speed dial code Speed Dial Displays the selected speed dial code Name Allows you to view or edit the name of an entry registered under the speed dial code or enter a name for the new entry Phone Number Allows you to view o...

Page 178: ...FAX Group ID Displays the selected group ID Name Allows you to view or edit the name assigned for the group ID or enter a new group name Delete 1 Click this button to delete the current entry FAX Speed Dial Speed Dial List to Selecting each button displays a list of entries for the group of speed dial codes indicated on the button Speed Dial Displays the speed dial code Select the check box on the...

Page 179: ...aper loaded in tray1 Tray 1 Display Tray Prompt Sets whether to display a popup message that prompts the user to set the paper size and type when the paper is loaded in tray1 Tray 2 Paper Size 2 Sets the size of paper loaded in the optional 550 sheet feeder Tray 2 Paper Type 2 Sets the type of paper loaded in the optional 550 sheet feeder Tray 2 Custom Paper Size Y 2 Sets the length of custom size...

Page 180: ...180 Dell Printer Configuration Web Tool ...

Page 181: ...s Purpose To print a list of the current user default values the installed options the amount of installed print memory and the status of printer supplies Panel Settings Purpose To print a detailed list of all the settings of the printer menus PCL Fonts List Purpose To print a sample of the available PCL fonts PCL Macros List Purpose To print the information on the downloaded PCL macro PS Fonts Li...

Page 182: ...list of all addresses stored as Address Book information Server Address Purpose To print the list of all members stored as Server Address information Fax Activity Purpose To print the report of faxes you recently received or sent Fax Pending Purpose To print the list of status of pending faxes Stored Documents NOTE Stored Documents feature is available only when RAM Disk under System Settings is e...

Page 183: ... Tool Box on the left of the screen The Tool Box opens 4 Ensure that the Printer Setting Reports tab is open 5 Select Reports from the list at the left side of the page The Reports page appears 6 Click the button for the desired report or list The report or list is printed Wi Fi WPS NOTE The Wi Fi WPS menu is available on the Dell Cloud Multifunction Printer H815dw only Use the Wi Fi WPS menu to c...

Page 184: ... Phone Book menu to configure the speed dial and group dial settings Individuals Purpose To store up to 200 frequently dialed numbers in speed dial locations Groups Purpose To create a group of fax destinations and register it under a two digit dial code Up to six group dial codes can be registered PCL Use the PCL menu to change printer settings that only affect jobs using the PCL emulation printe...

Page 185: ...5x148mm B5 182x257mm B6 128x182mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 Envelope 10 4 1x9 5 Monarch Env 3 9x7 5 DL Env 110x220mm C5 Env 162x229mm Postcard 100x148mm Custom Paper Size 1 Denotes country specific factory default value Letter 8 5x11 1 Folio 8 5x13 ...

Page 186: ...print on both sides of a sheet of paper Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Executive 7 3x10 5 Envelope 10 4 1x9 5 Monarch Env 3 9x7 5 DL Env 110x220mm C5 Env 162x229mm Postcard 100x148mm Custom Paper Size 1 Denotes country specific factory default value Portrait Prints text and graphics parallel to the short edge of the paper Landscape P...

Page 187: ... Univers BdIt Arial Bd ITCBookmanDm It Univers MdCd Arial BdIt HelveticaNr Univers MdCdIt Times New HelveticaNr Ob Univers BdCd Times New It HelveticaNr Bd Univers BdCdIt Times New Bd HelveticaNr BdOb AntiqueOlv Times New BdIt N C Schbk Roman AntiqueOlv It Symbol N C Schbk It AntiqueOlv Bd Wingdings N C Schbk Bd CG Omega Line Printer N C Schbk BdIt CG Omega It Times Roman ITC A G Go Bk CG Omega Bd...

Page 188: ... of fixed space characters in a horizontal inch of type For non scalable mono spaced fonts the pitch is displayed but cannot be changed NOTE The Font Pitch menu is only displayed for fixed or mono spaced fonts DESKTOP MATH 8 WIN 3 0 DNGBTSMS MC TEXT WINBALT ISO 11 MS PUB WINGDINGS ISO 15 PC 1004 WIN L1 ISO 17 PC 775 WIN L2 ISO 21 PC 8 WIN L5 ISO 4 PC 850 PC CYR ISO 6 PC 852 PC 866U ISO 60 PC 8 DN ...

Page 189: ...s selected from the printer driver always override values selected from the operator panel Values Image Enhance Purpose To specify whether to enable the Image Enhance feature which makes the boundary line between black and white smoother to decrease jagged edges and enhance the visual appearance Values 64 1 Sets the value in increments of 1 Available Range 5 128 1 Denotes country specific factory ...

Page 190: ...e line termination commands Values Ignore Form Feed Purpose To specify whether to ignore blank pages that only contain Form Feed control codes Values Disable Disables the Hex Dump feature Enable Enables the Hex Dump feature Disable Does not print in the draft mode Enable Prints in the draft mode Off The line termination command is not added CR CR LF LF FF FF Add LF The LF command is added CR CR LF...

Page 191: ...e are printed The change becomes effective after the printer is turned off and then on again Values NOTE Instructions from the PS driver override the settings specified on the operator panel PS Job Time out Purpose To specify the execution time for one PostScript 3 Compatible job The change becomes effective after the printer is turned off and then on again Values Off Disables A4 Wide On Enables A...

Page 192: ... To specify the print mode Values Auto The tray is selected as the same setting as in the PCL mode Select From Tray The tray is selected in a method compatible with regular PostScript 3 Compatible printers 1 Sets the value in increments of 1 Available Range 1 999 1 Sided Does not print on both sides of a sheet of paper 2 Sided Flip on Long Edge Prints on both sides of a sheet of paper to be bound ...

Page 193: ...lues Layout Purpose To specify the output layout Values Detect Job Separator Purpose To specify whether to detect the end of the job in printing PDF files successively Values Enter PDF Password Enter the document open password to print the secure PDF Collated Sorts the job Uncollated Does not sort the job A4 1 Letter 1 Auto 1 The default paper size is displayed Auto 100 No Zoom Booklet 2 Pages Up ...

Page 194: ...d NOTE Wi Fi Setup Wizard is available only when the printer is connected using the wireless network Purpose To configure the wireless network interface Values Off Disables the Wi Fi feature On Enables the Wi Fi feature Status Good Acceptable Low No Reception SSID Displays the name that identifies the wireless network Encryption Type Displays the encryption type Select access point Select the acce...

Page 195: ... key to use through the wireless network For 64bit keys 10 hexadecimal characters can be entered For 128bit keys 26 hexadecimal characters can be entered Transmit Key Specifies the transmit key from Auto WEP Key 1 WEP Key 2 WEP Key 3 and WEP Key 4 Ad hoc Select to configure the wireless settings without the access point such as a wireless router No Security Select to configure the wireless setting...

Page 196: ...s set as 255 255 0 0 BOOTP Sets the IP address using BOOTP RARP Sets the IP address using RARP DHCP Sets the IP address using DHCP Panel Use this option when you want to set the IP address manually on the operator panel IP Address When an IP address is being set manually the IP is allocated to the printer using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the r...

Page 197: ...e Paired Device Displays the status of the Wi Fi Direct connections between the printer and up to 3 Wi Fi mobile devices Disconnect All Disconnects all the Wi Fi Direct connections Disconnect now Disconnects all the Wi Fi Direct connections right now Disconnect and Reset Passphrase Disconnects the Wi Fi Direct connections and resets the passphrase SSID Displays the name that identifies the Wi Fi D...

Page 198: ...n use on the network is set as the IP address The subnet mask is set as 255 255 0 0 BOOTP Sets the IP address using BOOTP RARP Sets the IP address using RARP DHCP Sets the IP address using DHCP Panel Use this option when you want to set the IP address manually on the operator panel IP Address When an IP address is being set manually the IP is allocated to the printer using the format nnn nnn nnn n...

Page 199: ...LPD port Port9100 Disable Disables the Port9100 port Enable Enables the Port9100 port FTP Disable Disables FTP port Enable Enables FTP port IPP Disable Disables IPP port Enable Enables IPP port SMB TCP IP Disable Disables SMB TCP IP port Enable Enables SMB TCP IP port WSD Print Disable Disables Web Services on Devices WSD print Enable Enables Web Services on Devices WSD print WSD Scan Disable Disa...

Page 200: ... mDNS Telnet Disable Disables Telnet Enable Enables Telnet Update Address Book Disable Disables Update Address Book Enable Enables Update Address Book HTTP SSL TLS 1 Disable Disables HTTP SSL TLS Enable Enables HTTP SSL TLS Google Cloud Print Disable Disables Google Cloud Print Enable Enables Google Cloud Print Print from Widget Apps Disable Disables printing from the widget apps Enable Enables pr...

Page 201: ...leted Fax Settings Use the Fax Settings menu to configure the basic fax settings NOTE Values marked by an asterisk are the factory default menu settings Fax Line Settings Purpose To configure basic settings for the fax line Fax Number Purpose To set the fax number of the printer which will be printed on the header of a fax message NOTE Ensure to specify Fax Number before using Junk Fax Setup Auto ...

Page 202: ...ion is made Values Australia Italy Singapore Austria Japan South Africa Belgium Luxembourg Spain Canada Malaysia Sweden Colombia Mexico Switzerland Denmark Netherlands Thailand France New Zealand Turkey Germany Norway United Kingdom Greece Poland United States Iceland Portugal Unknown Ireland Saudi Arabia Available on the Dell Smart Multifunction Printer S2815dn only PSTN Uses PSTN PBX Uses PBX Of...

Page 203: ...ur telephone company The patterns provided with your printer are shown below Ask your telephone company which pattern you need to select to use this service For example Pattern 7 is the New Zealand FaxAbility distinctive ringing pattern rings for 400 ms stops for 800 ms rings for 400 ms and stops for 1400 ms This pattern is repeated over and over again This printer only responds to Distinctive Ale...

Page 204: ... a telephone call Ans Machine Fax The printer can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication in your country is serial this mode is not supported DRPD Before using the Distinctive Ring Pattern Detection DRPD option a distinctive ring service must be installed on your te...

Page 205: ...o the fax receive mode after the external answering machine receives an incoming call The value is set in increments of 1 second Available Range 0 255 seconds Off Does not reject faxes sent from unwanted numbers On Rejects faxes sent from unwanted numbers Secure Receive Set Disable Does not require a password to print stored incoming faxes Enable Requires a password to print stored incoming faxes ...

Page 206: ...orward to E mail Prints incoming faxes and also forwards them to specified e mail addresses Forward to Server Forwards incoming faxes to a specified server address Prints incoming faxes if an error occurs during the transfer Print and Forward to Server Prints incoming faxes and also forwards them to a specified server address Off Does not perform duplex printing On Performs duplex printing Off Doe...

Page 207: ...t in increments of 1 Available Range 0 13 Interval of Redial 1 minute Sets the interval between redial attempts The value is set in increments of 1 minute Available Range 1 15 minutes Resend Delay 8 seconds Sets the interval between re send attempts The value is set in increments of 1 second Available Range 3 255 seconds Tone Uses tone dialing Pulse 10PPS Sets DP 10PPS Dial Pulse 10 Pulse Per Seco...

Page 208: ...ort the ECM Values Modem Speed Purpose To adjust the fax modem speed when a fax transmission or reception error occurs Values Display Manual Fax Recipients Purpose To set whether to display the fax number of the recipient on the Sending Fax screen when manually sending a fax Values Fax Reports Purpose To configure settings for fax reports Off Does not print the sender s information on the header o...

Page 209: ...tings General Purpose To configure general settings for the printer Auto Print Automatically prints a fax activity report after every 50 incoming and outgoing fax communications No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax communications Print Always Prints a transmission report after every fax transmission Print On Error Prints a transm...

Page 210: ... can also change the status of the printer to the standby mode by pressing the Power Saver button on the operator panel Date Time Purpose To specify the date and time formats Values mm inch Purpose To specify the default measurement unit displayed after the numeric value on the operator panel Values NOTE The default for mm inch varies depending on other settings such as Country and Document Size S...

Page 211: ... is incorrect Soft Emits a tone when the operator panel input is incorrect Normal Loud Machine Ready Off Does not emit a tone when the printer is ready to process a job Soft Emits a tone when the printer is ready to process a job Normal Loud Copy Completed Off Does not emit a tone when a copy job is complete Soft Emits a tone when a copy job is complete Normal Loud Job Completed Off Does not emit ...

Page 212: ... printer performs auto clear Soft Emits a tone 5 seconds before the printer performs auto clear Normal Loud NFC Authentication 1 Off Does not emit a tone when an NFC card is placed on the NFC reader for authentication Soft Emits a tone when an NFC card is placed on the NFC reader for authentication Normal Loud All Tones Off Disables all the alert tones Soft Sets the volume of all the alert tones a...

Page 213: ... Server Address Book Purpose To specify whether to search the e mail addresses from the address book for the LDAP server Values NOTE You can search the e mail addresses only from the local Address Book when E mail Server Address Book is set to Off Off Does not automatically print a job history report On Automatically prints a job history report Off Does not allocate memory to the RAM disk file sys...

Page 214: ...any settings for the specified time Values Fault Time out Purpose To specify the amount of time the printer waits before canceling a job that stops abnormally The print job is canceled if the time out time is exceeded Values Output Settings Purpose To configure settings concerning output from the printer 4096 KB Sets the maximum size of e mail that can be sent in increments of 1 KB Available Range...

Page 215: ...he printer as text when the printer receives it Text data is printed on A4 or Letter size paper Values A4 210x297mm 1 Letter 8 5x11 1 Denotes country specific factory default values A4 210x297mm Letter 8 5x11 1 1 Denotes country specific factory default values Off Does not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on the top right of the...

Page 216: ... Back Inserted after the last page of every copy Front Back Inserted before the first page of every copy and after the last page of every copy Specify Tray MPF The banner sheet is loaded in the MPF Tray1 The banner sheet is loaded in tray1 Tray2 1 The banner sheet is loaded in the optional 550 sheet feeder 1 This item is available only when the optional 550 sheet feeder is installed Off No tray si...

Page 217: ...m the following Delete Job Supply with correct media Off 1 Does not print A5 size jobs on Statement size paper or Statement size jobs on A5 paper On Prints A5 size jobs on Statement size paper if A5 is not available in the paper trays and vice versa Statement size job on A5 size paper 1 Depending on the printer setting the printer will continue to print on existing media of a different size or pro...

Page 218: ...b after the printer is recovered from paper jam Copy Scan Fax Print Set Available Time Off Does not set the time when function is available On Sets the time when function is available Start Time Sets the start time of the available time End Time Sets the end time of the available time Recurrence Sets the day of the week to repeat the setting Expiration Mode Off Does not set the date and time to de...

Page 219: ...eekly Setting Monday Sets the day of the week to delete the files stored as Secure Print Tuesday Wednesday Thursday Friday Saturday Sunday Monthly Setting 1 Day Sets the day of the month to delete the files stored as Secure Print in the RAM disk Available Range 1 28 days Off Does not limit access to printing On Limits access to printing Authentication is done using user information registered on t...

Page 220: ...tem Purpose To specify the transfer unit voltage adjustment for each paper type Values Plain Light 81g m2 Normal Plain 60 80g m2 0 Sets the transfer unit voltage in increments of 1 The default settings may not give the best output on all paper types If you see mottles on the printed paper try to increase the voltage If you see white spots on the printed paper try to decrease the voltage Available ...

Page 221: ...perature Available Range 3 to 3 Plain Thick 81 105g m2 0 Available Range 3 to 3 Covers 106 163g m2 0 Available Range 3 to 3 Covers Thick 164 216g m2 0 Available Range 3 to 3 Rough Surface 0 Available Range 3 to 3 Label 0 Available Range 3 to 3 Envelope 0 Available Range 3 to 3 Japanese Postcard 0 Available Range 3 to 3 Darken 3 to 1 Adjusts the density level darker than the normal setting Normal 0...

Page 222: ...the printer When the print meter is initialized the meter count is reset to zero Reset Transfer Belt Unit Purpose To initialize the life counter of the transfer belt unit After replacing the transfer belt unit be sure to initialize its life counter Alignment Chart Print Prints a chart to check for proper alignment of the print image on the paper Start Stirs the developer in the drum cartridge Star...

Page 223: ...ude Purpose To specify the altitude of the location where the printer is installed The discharge phenomenon for charging the photo conductor varies with barometric pressure Adjustments are performed by specifying the altitude of the location where the printer is being used NOTE An incorrect altitude setting leads to poor printing quality incorrect indication of remaining toner etc Values All Clear...

Page 224: ...Secure Settings menu to set a password to limit access to the menus This prevents items from being changed accidentally NOTE Values marked by an asterisk are the factory default menu settings See also Panel Lock Panel Lock Purpose To set a limited access to Admin Settings with a password and to set or change the password Values Off Does not widen the print gap On Widens the print gap Off Does not ...

Page 225: ...Enable Enables the Fax Driver function Disable Disables the Fax Driver function the printer will not send faxes Scan to Network Folder On Enables the Scan to Network Folder function On Password Enables the Scan to Network Folder function but requires a password Off Disables the Scan to Network Folder function Scan to Computer On Enables the Scan to Computer function On Password Enables the Scan to...

Page 226: ... ID Copy Enable Enables the ID Copy function Disable Disables the ID Copy function USB Service Show When Inserted Enable Shows a USB Drive Detected screen when a USB memory is inserted into the printer Disable Does not show a USB Drive Detected screen when a USB memory is inserted into the printer Change Password 1 Changes the password that is set under the Functions Control menu 1 This item is av...

Page 227: ...nable Purpose To specify the number of error entry attempts allowed when you log in as an administrator in the Admin Settings and Report List menu Values Off Disables Domain Filtering Allow Domains Only allows e mails to be sent to specified domains Disable Disables firmware updates Enable Enables firmware updates Show IPv4 Address Shows the IPv4 address of the printer on the Home screen Show Host...

Page 228: ... SNMP v3 SMB PDF Direct Print NOTE This feature may not be available for certain models USB Settings Use the USB Settings menu to change printer settings affecting a USB port USB Port NOTE USB Port feature is available only for the USB port on the rear of the printer Purpose To specify whether to enable the USB port The change becomes effective after the printer is turned off and then on again Val...

Page 229: ...odify the Scan menu defaults Scan Defaults allows you to configure the following items in addition to the items under the Scan menu Auto Used when auto detecting the PostScript 3 Compatible communication protocol Standard Used when the communication protocol is in ASCII interface BCP Used when the communication protocol is in binary format TBCP Used when the communication protocol supports both AS...

Page 230: ...ts menu See Print PDF TIFF for more details Tray Management Use the Tray Settings menu to define the print media loaded in tray1 and the optional 550 sheet feeder NOTE Values marked by an asterisk are the factory default menu settings Tray Settings To configure tray settings MPF Purpose To specify the paper loaded in the MPF Normal Sets the background suppression level to Normal High Sets the back...

Page 231: ... size and type specified on the printer driver Manual When the print job is started the printer pauses the job and shows the screen to prompt the user to load the paper of the specified size and type To continue the job check that the specified paper is loaded and tap Continue in the screen on the touch panel Size 1 mm series A4 210x297mm 2 A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Lette...

Page 232: ...Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Executive 7 3x10 5 Envelope 10 4 1x9 5 Monarch Env 3 9x7 5 DL Env 110x220mm C5 Env 162x229mm Postcard 100x148mm Custom Type 1 Plain 60 80g m2 Plain Thick 81 105g m2 Covers 106 163g m2 Covers Thick 164 216g m2 ...

Page 233: ...t to Use Panel Settings 2 Denotes country specific factory default value Display Tray Prompt Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in tray1 The factory default is on check Size mm series A4 210x297mm 1 A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5...

Page 234: ...l 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Executive 7 3x10 5 Postcard 100x148mm Custom Type Plain 60 80g m2 Plain Thick 81 105g m2 Covers 106 163g m2 Covers Thick 164 216g m2 Rough Surface Label Recycled Japanese Postcard Letterhead Preprinted Prepunched Color 1 Denotes country specific factory default value ...

Page 235: ... Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the optional 550 sheet feeder The factory default is on check Size mm series A4 210x297mm 1 A5 148x210mm B5 182x257mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 Custom inch series Letter 8 5x11 1 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A...

Page 236: ...Plain 60 80g m2 Plain Thick 81 105g m2 Covers 106 163g m2 Covers Thick 164 216g m2 Rough Surface Label Recycled Letterhead Preprinted Prepunched Color First MPF 1 Sets the MPF as the first priority Tray1 Sets tray1 as the first priority Tray2 Sets the optional 550 sheet feeder as the first priority Second MPF Sets the MPF as the second priority Tray1 1 Sets tray1 as the second priority Tray2 Sets ...

Page 237: ...o specify whether and how to print the job stored in the Private Mailbox Values English Français Italiano Deutsch Español Dansk Nederlands Norsk Svenska QWERTY AZERTY QWERTZ Select User ID Enter the password you specified on the printer driver Select a Job Selects a job to print Select All Selects all the documents stored for this User ID Quantity 1 Specifies the quantity of prints in increments o...

Page 238: ...r and type the password on the operator panel Values Select User ID Select a Job Selects a job to print Select All Selects all the documents stored for this User ID Quantity 1 Specifies the quantity of prints in increments of 1 Available Range 1 999 Use Driver Settings Sets the quantity of prints specified on the printer driver Print Prints the selected job Print and Delete Deletes the document af...

Page 239: ...OTE Values marked by an asterisk are the factory default menu settings Quantity Purpose To specify the number of copies from 1 to 99 Darken Lighten Purpose To make the copy darker or lighter than the original Values Print Prints the selected job Print and Delete Deletes the document after it is printed Delete Deletes the specified document from print memory Enter Password Enter the password you sp...

Page 240: ...he size and type of paper in the MPF select MPF and specify the paper size and type Paper Size mm series A4 210x297mm 1 A5 148x210mm A6 105x148mm B5 182x257mm B6 128x182mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 Envelope 10 4 1x9 5 Monarch Env 3 9x7 5 DL Env 110x220mm C5 Env 162x229mm Postcard 100x148mm Custom Size inch series Letter 8 5x11 1 Folio 8 5x13 Legal...

Page 241: ...et feeder is installed 1 1 Sided Prints on one side of a sheet of paper 1 2 Sided Prints one sided originals on both sides of a sheet of paper Long Edge Binding Prints on both sides of a sheet of paper to be bound by long edge Short Edge Binding Prints on both sides of a sheet of paper to be bound by short edge 2 1 Sided Prints two sided originals on one side of a sheet of paper Long Edge Binding ...

Page 242: ...cument size Values Soften Makes the copy softer than the original Custom ratio 100 Sets a custom ratio in increments of 1 percent 25 400 mm series 100 50 70 A4 A5 81 B5 A5 122 A5 B5 141 A5 A4 200 inch series 100 50 64 Ledger Letter 78 Legal Letter 129 Statement Letter 154 Statement Legal 200 mm series Auto 1 A4 210x297mm A5 148x210mm B5 182x257mm Letter 8 5x11 ...

Page 243: ...y one Values 2 Up Purpose To print two original pages to fit onto one sheet of paper Values Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 inch series Auto 1 Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm B5 182x257mm Executive 7 3x10 5 1 Denotes country specific factory default values Photo Text Used for documents with both text and photos Text...

Page 244: ...to save a variety of ID Copy features And also use to create and edit custom tiles for ID Copy Auto Automatically reduces the original pages to fit onto one sheet of paper Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce Enlarge Top Bottom 0 1 inch 2 mm Sets the value in increments of 0 1 inch 1 mm Available Range 0 0 2 0 inches 0 50 mm Left Right 0 1 in...

Page 245: ...a network computer connected using Web Services on Devices WSD or on a computer connected via a USB cable Enter Recipient s Address Enters the e mail address of the recipient using the keyboard Address Book Individuals Selects an e mail address from the local address book Groups Selects an e mail group from the local address book Network Address Book Searches an e mail address from the server addr...

Page 246: ... Resolution Purpose To specify the resolution of the scanned image Values File Format Purpose To specify the file format to save the scanned image Values Computer via USB Saves scanned data on a computer connected via USB cable Scan to Computer Name Selects which computer the scanned image is saved to Up to 20 computers will be listed Scan Sends the scanned image to the computer according to the c...

Page 247: ...sides of a document bound by the long edge Short Edge Binding Scans both sides of a document bound by the short edge Darken 3 Works well with light documents or faint pencil markings Darken 2 Darken 1 Normal Works well with standard typed or printed documents Lighten 1 Works well with dark documents Lighten 2 Lighten 3 High Adjusts the amount of colors to make the contrast of colors darker than th...

Page 248: ... Does not suppress the background On Suppresses the background to enhance text A4 210x297mm 1 A5 148x210mm B5 182x257mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 1 Denotes country specific factory default values Letter 8 5x11 1 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm B5 182x257mm Executive 7 3x10 5 1 Denotes country specific factory ...

Page 249: ...tings to save a variety of scan features And also use to create and edit custom tiles for Scan Left Right 0 1 inch 2 mm Sets the value in increments of 0 1 inch 1 mm Available Range 0 0 2 0 inches 0 50 mm Middle 0 0 inches 0 mm Sets the value in increments of 0 1 inch 1 mm Available Range 0 0 2 0 inches 0 50 mm Off Does not create a folder when saving a scanned image On Creates a folder when savin...

Page 250: ...ent Values Enter Number Enters the fax number using the keyboard Speed Dial Enters the speed dial number stored in the printer Phone Book Individuals Selects a fax number from the local address book Groups Selects a group dial number from the local address book Network Phone Book Searches a fax number from the server address book On Hook Send Sends faxes manually Receive Receives faxes manually Po...

Page 251: ...d edit custom tiles for Fax NOTE Up to 30 addresses can be stored on the printer If you have the addresses of more than 31 you cannot save settings of fax features In that case please reduce to 30 Off Does not receive faxes using Polling Receive On Receives faxes using Polling Receive Standard Suitable for documents with normal sized characters Fine Suitable for documents containing small characte...

Page 252: ... screen appears when is tapped on the Print PDF TIFF or Print JPEG screen Use Print Settings to configure a variety of print features Quantity Purpose To specify the number of copies from 1 to 99 Select Tray Purpose To specify the input tray Values MPF The paper is fed from the MPF When Use Driver Settings for Print Job is set in MPF of Tray Settings Any is displayed for Size and Type If you start...

Page 253: ...olor Tray1 The paper is fed from tray1 Tray2 The paper is fed from the optional 550 sheet feeder 1 Denotes country specific factory default value 1 Sided Does not print on both sides of a sheet of paper 2 Sided Long Edge Binding Prints on both sides of a sheet of paper to be bound by the long edge Short Edge Binding Prints on both sides of a sheet of paper to be bound by the short edge 1 Up Prints...

Page 254: ...Multifunction Printer H815dw only Use the Dell Document Hub menus to configure a variety of the Dell Document Hub features Search for Files Purpose To search the files saved in the cloud services and print them from the printer Values Auto Prints PDF TIFF files in the Text mode and JPEG files in the Photos Standard Quality mode Photos Standard Quality Prints the photographic images at the standard...

Page 255: ...files in the current location or the selected cloud services Sets the settings of the Print Settings Displays the selected files The first three pages of each file are displayed in the small previews Sorts the searching results by selecting the sorting order Saves the settings of the Print Settings as Favorite File Name Enters the file name you want to use File Format Selects the file format from ...

Page 256: ... when Add Prefix is selected Add Suffix Adds texts after the file name Prefix Suffix String Specifies the texts that are added when Add Suffix is selected File Name Enters the file name you want to use File Format Selects the file format from the list to save the scanned image Tag Enters the tag you want to use Searches for the location to save the scanned file You can search for the location acro...

Page 257: ...ettings see Scan Settings Italiano Deutsch Español Dansk Nederlands Norsk Svenska Enter PDF Password Enters the document open password to print the secure PDF job Off Disables the Remove Blank Page feature On Enables the Remove Blank Page feature Off Adds no text in front of the file name or after the file name Add Prefix Adds texts in front of the file name Prefix Suffix String Specifies the text...

Page 258: ...anguage Purpose To specify the language for the OCR Values File Format Selects the file format from the list to save the scanned image Subject Enters the subject you want to use Sets the settings of the Scan Settings Saves the settings of the Scan Settings as Favorite PDF PDF Searchable RTF DOC DOCX XLS XLSX PPTX Multi Page TIFF TIFF JPEG Auto English Français Italiano Deutsch Español Dansk Nederl...

Page 259: ...rePoint feature is available on the Dell Smart Multifunction Printer S2815dn only Use the SharePoint menus to configure a variety of the SharePoint features Print Purpose To browse and print the files saved in the selected SharePoint server Values Enter PDF Password Enter the document open password to print the secure PDF job Off Disables the Remove Blank Page feature On Enables the Remove Blank P...

Page 260: ...ss to the Stored Print and Tray Settings menus Enabling the Panel Lock 1 Press the Information button 2 Tap the Tools tab and then tap Admin Settings 3 Tap until Secure Settings appears and then tap Secure Settings 4 Tap Panel Lock 5 Tap Panel Lock Control 6 Tap Enable and then tap OK File name Enter the file name you want to use File Format Selects the file format from the list to save the scanne...

Page 261: ...3 Enter the password 4 Tap until Secure Settings appears and then tap Secure Settings 5 Tap Panel Lock 6 Tap Panel Lock Control 7 Tap Disable and then tap OK 8 Enter the current password and then tap OK Resetting Defaults After executing this function and rebooting the printer the phone book address book or menu parameters are reset to their default values The following menu parameters are excepti...

Page 262: ...4 Tap until Reset Defaults appears and then tap Reset Defaults 5 Tap the desired setting and then tap Initialize 6 Tap Yes Reset The printer is restarted automatically User Fax Section Resets the phone book data User Scan Section Resets the address book data User Account Section Resets the user registration information System Section Resets the system parameters ...

Page 263: ...nting process heats paper to high temperatures Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers It is recommended that you try a sample first before buying large quantities of any print media When choosing any print media you should consider the weight fiber content and color Unacceptable Paper The following paper types are not r...

Page 264: ...orb ink but does not bleed Avoid paper with rough or heavily textured surfaces Use paper printed with heat resistant inks designed for use in xerographic copying machines The ink must withstand temperatures of 225 C 437 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in the toner or the silicone in the fusing unit Inks that are oxidation set or oil ba...

Page 265: ...1 F without sealing excessive curling wrinkling or releasing hazardous emissions If you have any doubts about the envelopes you are considering check with the envelope supplier Adjust the guide to fit the width of the envelopes To load an envelope into the MPF insert the envelope with the flaps closed or open and the short edge of the envelope facing into the printer The print side must be facing ...

Page 266: ...f the label Do not print a label through the printer more than once Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Do not use label sheets that have adhesive to the edge of the sheet It is recommended that zone coating of the adhesi...

Page 267: ... Y Statement 5 5 x 8 5 in Y Y Y Y Executive 7 25 x 10 5 in Y Y Y Y Envelope 10 4 125 x 9 5 in Y N N N Monarch 3 875 x 7 5 in Y N N N DL 110 x 220mm Y N N N C5 162 x 229mm Y N N N Postcard JPN Y Y N N Custom 1 2 Y Y Y Y 1 Custom width 76 2 mm 3 0 inches to 215 9 mm 8 5 inches for the MPF and tray1 139 7 mm 5 5 inches to 215 9 mm 8 5 inches for the optional 550 sheet feeder length 127 0 mm 5 0 inche...

Page 268: ...de 1 Side 2 Plain Y N Y N Y N Y N Plain Thick Y N Y N Y N Y N Covers Y N Y N Y N Y N Covers Thick Y N Y N Y N N N Rough surface Y N Y N Y N N N Labels Y N Y N Y N N N Envelope Y N N N N N N N Recycled Y N Y N Y N Y N Japanese Postcard Y N Y N N N N N Letterhead Y N Y N Y N Y N Preprinted Y N Y N Y N Y N Prepunched Y N Y N Y N Y N Color Y N Y N Y N Y N Paper type Weight g m2 Remarks Plain 60 80 Pla...

Page 269: ...ioned Capacity Tray1 can hold 250 sheets of the standard paper The optional 550 sheet feeder tray2 can hold 550 sheets of the standard paper The multipurpose feeder MPF can hold 50 sheets of the standard paper Print Media Dimensions The maximum dimensions of print media that the MPF and tray1 can handle are Width 76 2 mm 3 00 inches to 215 9 mm 8 5 inches Length 127 mm 5 00 inches to 355 6 mm 14 0...

Page 270: ...per The pre printed paper such as letterhead and pre punched paper must be inserted bottom edge first with the print side facing down as shown below NOTE To enable printing with letterhead paper set Paper Type to Letterhead and Letterhead Duplex Mode to Enable from the printer driver Make sure to set Paper Type to Letterhead from the operator panel even when you print on a single side of letterhea...

Page 271: ...ia in the MPF 1 Gently pull open the MPF cover 2 Slide the width guides to the edge of the tray The width guides should be fully extended 3 Insert all media face up and top edge first into the MPF NOTE Do not force the print media into the MPF ...

Page 272: ...until the desired paper size appears and then select the size 7 Tap Type 8 Tap or until the desired paper type appears and then select the type 9 Tap OK Loading Small Print Media in the MPF When loading small print media such as monarch envelope or the user specified print media whose feed direction length is 191 6 mm or less in the MPF remove the MPF from the printer 1 Gently pull open the MPF co...

Page 273: ...de the width guides to the edge of the tray The width guides should be fully extended 4 Pull up the length guide and slide it toward MPF cover until it stops 5 Load the print media into the MPF with the recommended print side facing up so that the top edge of the print media enters the printer first ...

Page 274: ... the edges of the print media 7 Insert the MPF into the printer 8 On the touch panel tap Size 9 Tap or until the desired paper size appears and then select the size 10 Tap Type 11 Tap or until the desired paper type appears and then select the type 12 Tap OK ...

Page 275: ...t results set the printer to the envelope mode NOTE When the printer is in the envelope mode print jobs cannot be done while the paper type is set to other than envelopes To Set the Printer to the Envelope Mode 1 Pull the rear cover handle to open the rear cover 2 Lift the levers on both sides of the fusing unit 3 Slide the envelope switches on both sides of the fusing unit to the position WARNING...

Page 276: ...276 Loading Print Media 4 Press down the levers on both sides of the fusing unit 5 Close the rear cover To Cancel the Envelope Mode 1 Pull the rear cover handle to open the rear cover ...

Page 277: ...on both sides of the fusing unit 3 Slide the envelope switches on the both sides of the fusing unit to the position WARNING The fusing unit is hot Do not touch it doing so may cause burns 4 Press down the levers on both sides of the fusing unit ...

Page 278: ...in the MPF right after they have been removed from the packaging they may bulge To avoid jams press firmly across the whole envelopes to flatten them as shown below before loading the envelopes in the MPF NOTE The maximum height quantity of envelopes that can be loaded in the MPF is approximately 15 mm 0 59 inches 15 envelopes Envelope 10 DL Load the envelopes in the short edge feed orientation wi...

Page 279: ...rientation with the flaps open or closed and the print side up Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer When you print with the orientation of the 1 position of the envelopes may be distorted on the output tray In this case set the orientation of the 2 Loading Letterhead in the MPF When you use the MPF letter...

Page 280: ... the MPF show how to load the MPF with paper and how to turn an envelope for printing Linking Trays The printer automatically links the trays when you load the same size and type of print media in them The first tray will be utilized until the media runs out and then the next tray will be used NOTE The print media should be the same size and type in each tray The MPF cannot be linked to any of the...

Page 281: ...281 Printing Copying Scanning Faxing and Dell Document Hub 18 Printing 283 19 Copying 305 20 Scanning 317 21 Faxing 345 22 Dell Document Hub 371 23 Printing and Scanning Directly From SharePoint 381 ...

Page 282: ...282 ...

Page 283: ...u choose Print from an application a window representing the printer driver opens Select the appropriate settings for the specific job that you are sending to print Print settings selected from the driver override the default menu settings selected from the operator panel or the Tool Box You may need to click Preferences from the initial Print box to see all of the available system settings If you...

Page 284: ...ow 2 Select the job you want to cancel 3 Press the Delete key Canceling a Job From the Desktop 1 Click Start Devices and Printers For Windows Vista Click Start Control Panel Hardware and Sound Printers For Windows Server 2008 Click Start Control Panel Printers For Windows Server 2008 R2 Click Start Devices and Printers For Windows 8 Windows 8 1 On the Desktop screen right click the bottom left cor...

Page 285: ...ht click the bottom left corner of the screen and then click Control Panel Hardware Devices and Printers For Windows 10 Right click the Start button and then click Control Panel Hardware and Sound Devices and Printers 2 Right click the printer and select Printing Preferences The General tab appears 3 From Paper Source select the paper tray For PCL driver Select from Auto Tray1 Tray2 or MPF For PS ...

Page 286: ...enabled in the printer menu RAM Disk is set to Available in the printer driver Overview The stored printing feature includes the following job types Flip on Long Edge Assumes binding along the long edge of the page left edge for portrait orientation and top edge for landscape orientation The following illustration shows long edge binding for portrait and landscape pages Flip on Short Edge Assumes ...

Page 287: ...venient time from the operator panel This feature can be used to print confidential documents The stored jobs remain in the memory until you delete them from the operator panel Public Mail Box Print You can store print jobs without a password in the memory Any user can print them at a more convenient time from the operator panel The stored jobs remain in the memory until you delete them from the o...

Page 288: ... request to print it from the operator panel NOTE Secure Print and Private Mail Box Print require specifying a password for confidentiality NOTE If a document name is not assigned to your print job in the printer driver the job s name will be identified using the printer s time and date of submission to distinguish it from other jobs you have stored under your name Printing the Stored Jobs 1 Press...

Page 289: ...or entering the password When you enter a valid password you have access to all print jobs matching the user ID and password you entered The print jobs matching the password you entered appear on the screen You can then choose to print or delete jobs matching the password you entered See Printing the Stored Jobs for more information Deleting Stored Jobs With Secure Print a job that has been stored...

Page 290: ...he front USB port of the printer For details about inserting a USB memory see Inserting and Removing a USB Memory 3 Tap Print PDF TIFF 4 Scroll through the page or tap a folder until the desired files appear and then tap those files NOTE Only the following characters are displayed on the touch panel A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 _ NOTE Up to 10 files can b...

Page 291: ...n for network printing with Web Services on Devices WSD the protocol of Microsoft for Windows Vista Windows 7 Windows 8 Windows 8 1 Windows 10 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 and Windows Server 2012 R2 Adding Roles of Printer Services When you use Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 or Windows Server 2012 R2 you need to add the roles of pri...

Page 292: ...rs 2 Click Add a printer to launch the Add Printer wizard For Windows 8 Windows 8 1 Windows 10 Windows Server 2012 and Windows Server 2012 R2 Proceed to step 4 3 Select Add a network wireless or Bluetooth printer 4 In the list of available printers select the one you want to use and then click Next NOTE In the list of available printers the Web Services on Devices WSD printer is displayed in the f...

Page 293: ...Fi Direct is available even if the printer is connected to your wireless network connection NOTE The maximum number of devices that can be connected via the Wi Fi Direct network is 3 NOTE You cannot connect your mobile device to the Internet via the printer s Wi Fi Direct network NOTE Depending on the mobile device the channel used to connect the device to the printer via Wi Fi Direct may differ f...

Page 294: ...t to the printer For Windows 8 Windows 8 1 Windows RT and Windows RT 8 1 a Tap Settings in the PC settings menu b Tap the Wi Fi icon c Tap the printer s SSID and then tap Connect d Enter the passphrase and then tap Next The mobile device will connect to the printer For Windows 7 a Click the network icon on the taskbar b Click the printer s SSID and then click Connect c Enter the passphrase and the...

Page 295: ...ces sub menu c Click Dell_xxxxxx The printer is ready for use For Windows Vista and Windows 7 You need to install the printer driver on the mobile device See Installing Printer Drivers on Windows Computers For OS X 10 9 and OS X 10 10 You need to install the printer driver on the mobile device See Installing Printer Drivers on Macintosh Computers For iOS You need to install the printing applicatio...

Page 296: ...3 Tap Network 4 Tap Wi Fi Direct 5 Tap Paired Device 6 Tap the device name to disconnect 7 Tap Disconnect now 8 Tap Yes Resetting the Passphrase 1 Press the Information button 2 Tap the Tools tab and then tap Admin Settings 3 Tap Network 4 Tap Wi Fi Direct 5 Tap until Passphrase appears and then tap Passphrase 6 Tap Reset Passphrase 7 Tap Yes The Wi Fi Direct is disconnected and the passphrase is ...

Page 297: ...eb content and more to supported Dell printers on a Wi Fi Wi Fi Direct or Ethernet network Android OS Download the Dell Document Hub app for free from Google Play Scan the QR Code for quick access to the relevant application store Apple iOS This printer is compatible with the Dell Document Hub app for free from App Store Scan the QR Code for quick access to the relevant application store This prin...

Page 298: ... 1 as an example 1 Open your email photo web page or document you want to print 2 Tap the action icon 3 Tap Print 4 Select your printer and set printer options 5 Tap Print Printing With Google Cloud Print By registering the printer to your Google account you can use the Google Cloud Print service to print from the Google Chrome browser without installing the printer drivers to your device You can ...

Page 299: ... settings When using the Dell Printer Configuration Web Tool 1 Launch the Dell Printer Configuration Web Tool by entering IP address of the printer in your web browser For more information see Setting Up the Dell Printer Configuration Web Tool and Starting the Dell Printer Configuration Web Tool 2 When the Dell Printer Configuration Web Tool opens go to the pages in the Print Server Settings tab C...

Page 300: ...URL for the Google Cloud Print printer registration web site is printed 3 From the web browser of your computer visit the Google web site and sign in with your Google account Visit the Google Cloud Print registration web site by entering the URL on the printout into your web browser You can also visit the site by scanning the QR code with your mobile device 4 On the Google Cloud Print registration...

Page 301: ...sign in to Chrome 5 Click Manage for the printer you want to share 6 In the Google Cloud Print window click Share 7 In the window to specify the printer sharing enter the Google accounts of the users you want to invite to share the printer and click Share NOTE When the invited users log in to the Google Cloud Print web page a message appears to show that the printer owner made the sharing settings...

Page 302: ... network In this case select your printer in Local Destinations 4 Click Print Mopria Print Service Mopria Print Service allows any Android phone or tablet Android version 4 4 or later to connect and print to Mopria certified printers without additional set up Firstly download and install the Mopria Print Service app from Google Play store to your Android mobile device https play google com store a...

Page 303: ...r details about how to print a system settings report see Report List You can reset settings to their default values from the Tool Box or the operator panel Using the Operator Panel to Change the Printer Settings You can select menu items and corresponding values from the operator panel When you first browse through the menus from the operator panel you see some menu items are highlighted These hi...

Page 304: ...e Copy Printer Settings from the topics list and then type the other printer s IP address If you do not know your printer s IP address see the system settings report or display the TCP IP settings For details about how to find your printer s IP address see Verifying the IP Settings ...

Page 305: ...elect MPF Tray1 or Tray2 Tray2 is only available when the optional 550 sheet feeder tray2 is installed Preparing a Document You can use the document glass or the duplex automatic document feeder DADF to load an original document for copying scanning and sending a fax You can load up to 50 sheets of 75 g m2 20 lb documents for one job using the DADF or one sheet at a time using the document glass W...

Page 306: ...document cover 2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass 3 Close the document cover NOTE Leaving the document cover open while copying may affect the copy quality and increase the toner consumption NOTE If you are copying a page from a book or magazine lift the cover until its hinges are caught by the stopper...

Page 307: ... A computer connection is not required for copying NOTE Before loading the document s on the DADF straighten the edges of the stack of the document s 1 Load the document s facing up on the DADF with top edge of the documents in first Then adjust the document guides to the document size NOTE Ensure that you use the document stopper before copying a legal size document 2 Press the Home button To sim...

Page 308: ...the number of copies from 1 to 99 1 Tap or to specify the number of copies Darken Lighten To adjust the contrast to make the copy darker or lighter than the original 1 Tap Darken Lighten 2 Drag the desired level on the Darken Lighten bar and then tap OK You can select a contrast level from seven levels between Darken and Lighten Drag the indicator on the left side of the bar makes the document con...

Page 309: ...ment glass and it is set to 1 2 Sided or 2 2 Sided the display prompts you for another page after tapping Copy a If you want to place a new document replace the document with a new document and then tap Continue b If you finish copying tap Print Now NOTE When you use the DADF to copy both sides of a document the printed position of the front and back of the document may differ if the size in the d...

Page 310: ...black lines may appear at the bottom of your copy 1 Swipe the screen until Reduce Enlarge appears and then tap Reduce Enlarge 2 Tap the desired setting and then tap OK Inch series mm series Denotes the factory default setting NOTE You can also specify the value in increments of 1 percent from 25 to 400 by tapping or Sharpen Makes the copy image sharper than the original Normal The clarity of the i...

Page 311: ... until Original Type appears and then tap Original Type 2 Tap the desired setting Denotes the factory default setting Auto Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 A4 210x297mm A5 148x210mm B5 182x257mm Executive 7 3x10 5 Auto A4 210x297mm A5 148x210mm B5 182x257mm Letter 8 5x11 Folio 8 5x13 Legal 8 5x14 Statement 5 5x8 5 Executive 7 3x10 5 Photo Text Used for documents with both ...

Page 312: ...p the desired setting Denotes the factory default setting When you are using the document glass and it is set to Collated the display prompts you for another page after tapping Copy a If you want to place a new document replace the document with a new document and then tap Continue b If you finish copying tap Print Now Auto Only the documents loaded from DADF are copied in collated order Collated ...

Page 313: ...ng tap Print Now NOTE When you use the DADF to copy both sides of a document the printed position of the front and back of the document may differ if the size in the document size setting and the size of the document do not match In this case set Original Size to the same size as the document Off Does not perform multiple up printing Auto Automatically reduces the original pages to fit onto one sh...

Page 314: ... copy 1 Place an ID card facing down on the document glass and close the document cover For details about loading a document see Making Copies From the Document Glass 2 Press the Home button 3 Tap ID Copy 4 Specify the copy settings below as required Quantity Darken Lighten Select Tray Sharpness Auto Exposure For details see Setting Copy Options 5 Tap Copy to begin copying After the front side of ...

Page 315: ...flected when you create a new tile If you change the settings on Default Settings after creating the new tile it does not affect the settings of the tile you created earlier For details about creating a new tile see Adding a New Tile To create your own default settings 1 Press the Information button 2 Tap the Tools tab and then tap Default Settings 3 Tap Copy Defaults 4 Tap until the desired menu ...

Page 316: ...316 Copying ...

Page 317: ...vices WSD feature if you are not familiar with the network scanning setup The Scan to Web Services on Devices WSD feature does not require the complicated setup of the network shared folder Before using the Scan to Network Folder feature configure the network connection details using the Address Book Editor if you are not familiar with the setup using the Dell Printer Configuration Web Tool The Ad...

Page 318: ...pre scan and cropping before scanning the image Scanning to a Computer With a USB Connection NOTE You must connect your computer via USB for selecting this feature Network connection is not supported NOTE This feature is supported on both Microsoft Windows and OS X 1 Load the document s facing up with top edge in first into the DADF OR Place a single document facing down on the document glass and ...

Page 319: ...dows Only for details Preparations for Scanning Using Web Services on Devices WSD Setup the printer and computer for connection using Web Services on Devices WSD Checking the Printer Setting Make sure that the Web Services on Devices WSD is enabled from the operator panel of the printer or on the Dell Printer Configuration Web Tool See Port Settings or Protocols for details Setting Up the Computer...

Page 320: ...sending the scanned file Scanning From a Computer Using Web Services on Devices WSD If the printer is connected to a computer via network using Web Services on Devices WSD you can scan documents from the computer NOTE To scan from the computer using Web Services on Devices WSD you need to setup connection using Web Services on Devices WSD NOTE Web Services on Devices WSD are supported only on Wind...

Page 321: ...ge in first into the DADF OR Place a single document facing down on the document glass and close the document cover For details about loading a document see Loading an Original Document 2 Click Start Devices and Printers on the computer 3 Right click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn and then select Start scan ...

Page 322: ...sing the TWAIN Driver Your printer supports the TWAIN driver for scanning images that supports Microsoft Windows Server 2003 Windows Vista Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Windows 10 Apple Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 OS X 10 8 OS X 10 9 OS X 10 10 and works with various scanners 1 Load the document s...

Page 323: ...Scanning 323 For Microsoft Windows For Apple Macintosh NOTE The screen image may vary depending on the software or the operating system ...

Page 324: ...rt the drawing software such as Microsoft Paint for Windows NOTE When you use Windows Vista or Windows Server 2008 use Windows Photo Gallery instead of Microsoft Paint NOTE When using applications that utilize Windows Image Acquisition WIA 2 0 such as Windows Fax and Scan on Windows Vista Windows 7 Windows 8 Windows 8 1 and Windows 10 the Feeder Scan both sides option can be selected for duplex tw...

Page 325: ...tion for Wi Fi Direct scanning Wi Fi Direct allows your Wi Fi mobile devices such as computers smartphones and tablets to connect to the printer directly via a Wi Fi network With Wi Fi Direct you can scan documents or photos from your Wi Fi mobile devices directly without a wireless access point NOTE Wi Fi Direct is available even if the printer is connected to your wireless network NOTE The maxim...

Page 326: ...Server 2003 Service Pack 1 FTP service of Microsoft Internet Information Services 6 0 Microsoft Windows Vista Microsoft Windows Server 2008 FTP service of Microsoft Internet Information Services 7 0 Microsoft Windows 7 Microsoft Windows Server 2008 R2 FTP service of Microsoft Internet Information Services 7 5 Microsoft Windows 8 Microsoft Windows Server 2012 FTP service of Microsoft Internet Infor...

Page 327: ... For SMB NOTE The setup for Scan to Network Folder via SMB can be configured easily with the bundled Address Book Editor utility For details about Address Book Editor see Adding a Scanning Destination to the Printer s Address Book NOTE Scan to Network Folder can be also accomplished with the Web Services on Devices WSD function For details about scanning using the Web Services on Devices WSD funct...

Page 328: ...word for your user login account For Windows Server 2008 R2 1 Click Start Control Panel 2 Select User Accounts 3 Click User Accounts 4 Click Create a password for your account and add in a password for your user login account For Windows 8 and Windows Server 2012 1 Point to the top or bottom right corner of the screen and then click Settings 2 Click Change PC settings 3 Click Users 4 Click Create ...

Page 329: ...Groups 2 Select Change Password 3 Enter a password for your user login account in New password 4 Re enter the password in Verify Creating a Shared Folder SMB Only Create a shared folder to store the scanned document from your printer For Windows Vista Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 and Windows 10 1 Create a fold...

Page 330: ...der 7 Click Add 8 Search user login name by clicking Advanced or enter the user login name in Enter the object names to select box and click Check Names to confirm Example of user login name Myself 9 Click OK 10 Click the user login name that you have just entered Select Full Control check box This will grant you permission to send the document into this folder NOTE Do not use Everyone as the user...

Page 331: ... Address Book Editor Before beginning to setup a destination make sure you have the IP addresses you need such as printer and computer Verifying the IP Address Setting of the Printer To setup the server address book through the network you will first need to locate the IP address of the printer To find your printer s IP address see Verifying the IP Settings Locating the IP Address Setting of Your ...

Page 332: ...b page of the printer appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings 3 Click Address Book If a security login dialog box appears type in the correct User Name and Password NOTE The default user name is admin and the default password is left blank NULL 4 Click the Server Address tab and then click Create of an ID ...

Page 333: ...o be stored Ensure that the subdirectory path is already created in the shared folder or FTP server For FTP e g pub pub share For SMB e g finance finance Peter finance Peter Sales 6 Server Port Number Enter the Server Port Number If you are unsure you can enter the default value of 21 for FTP or 139 for SMB Available ports are FTP 21 5000 65535 SMB 139 445 5000 65535 7 Login Name Enter the user ac...

Page 334: ... the printer from My Printers on the home screen For Dell Printer Management Tool select the printer displayed by default or another printer from the drop down list on the upper right corner of the home screen 3 Click the shortcut to the Address Book Editor on the left of the screen 4 Click Tool New Device Address Book Server For Microsoft Windows For Apple Macintosh Server Address dialog box appe...

Page 335: ...uments in a shared folder on your computer Select Server if you store documents on a FTP server 3 Server Name IP Address Enter a server name or IP address of your computer or the FTP server name that you have shared out The following are examples For Computer Server name myhost IP address 192 0 2 1 For Server Server name myhost example com myhost host name example com domain name IP address 192 0 ...

Page 336: ... where you want the scanned document to be stored Ensure that the subdirectory path is already created in the shared folder or FTP server For FTP e g pub pub share For SMB e g finance finance Peter finance Peter Sales 6 Login Name Enter the user account name to allow access to a shared folder on your computer or to a FTP server For Computer Windows login name that you have specified in the procedu...

Page 337: ...oading an Original Document 2 Press the Home button 3 Insert a USB memory into the front USB port of the printer See Inserting and Removing a USB Memory for more details 4 Tap Scan to USB 5 Tap and specify scan settings such as Output Color Resolution File Format 2 Sided Scanning Darken Lighten Contrast Sharpness Auto Exposure Original Size Margin and File Naming Mode For details see Scan Settings...

Page 338: ... account information E mail sever information NOTE For information of your e mail account or the mail server consult your network administrator or your Internet service provider NOTE When the printer is connected to the network which is using a proxy server the printer may not be able to send the e mail In this case consult your network administrator NOTE The preparations described below are effec...

Page 339: ...TP Gateway text box set the primary SMTP gateway For example smtp gmail com b In the SMTP Port Number text box enter the SMTP port number This must be between 1 and 65535 c In the E Mail Send Authentication drop down menu specify the authentication method for outgoing e mail For example SMTP_Auth Auto d In the SMTP Login User text box set the SMTP login user Up to 63 alphanumeric characters period...

Page 340: ...LS encryption is used to communicate with the SMTP sever the SSL TLS type must be set in SMTP SSL TLS Communication of SSL TLS under the Security tab Proceed to step 5 If SSL TLS is not used or if Invalid POP before SMTP Plain or POP before SMTP APOP is selected for E Mail Send Authentication the mail server settings are complete NOTE To send an e mail through Gmail set the SSL TLS type should be ...

Page 341: ...l address from the LDAP server address book NOTE The sender s e mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer S2815dn Address Book Select from the following types of address books Individuals Select an e mail address registered in the address book Groups Select a group of e mails registered in the addr...

Page 342: ... using DHCP for TCP IP setting for the printer the image capturing software may not find the scanner occasionally due to the change of the IP address allocated for the printer In this case check the IP Address of the printer and then connect the scanner by specifying the IP address On Microsoft Windows you can check the IP address of the printer using the Dell Printer Hub or Dell Printer Managemen...

Page 343: ...h as 2001 db8 Search Time Specify a time period for searching a scanner Community Name Enter the SNMPv1 v2 community name The default community name is public Password Setting In the Password for Scanner text box of the Password Setting tab you can input the password that is set for your scanner to access from your computer to the printer For Microsoft Windows ...

Page 344: ...344 Scanning For Apple Macintosh Password for Scanner Enter the password ...

Page 345: ...rd to enter the Admin Settings menu NOTE The images used in this manual are those of the Dell Cloud Multifunction Printer H815dw unless otherwise mentioned Specifying the Fax Initial Settings Using the Dell Printer Easy Install You can specify the country line type tone pulse receive mode DRPD pattern fax header name and fax number 1 Insert the Software and Documentation disc provided with the pri...

Page 346: ...r the reboot the Home screen is displayed on the touch panel NOTE When you configure the country setting the information which is registered to the printer is initialized Setting the Printer ID In most countries you are required by law to indicate your fax number on any fax you send The printer ID containing your telephone number and name or company name will be printed at the top of each page sen...

Page 347: ...e 13 Enter the time using the number pad 14 Tap OK NOTE The printer beeps and does not allow you to proceed to the next step if a wrong number is entered Changing the Clock Mode You can set the current time using either the 12 hour or the 24 hour format 1 Press the Information button 2 Tap the Tools tab and then tap Admin Settings 3 Tap System Settings 4 Tap General 5 Tap Date Time 6 Tap Time 7 Ta...

Page 348: ...epeat steps 4 through 6 Available Fax Settings Options You can use the following settings options for configuring the fax system Option Description Fax Line Settings Fax Number Specifies the fax number of the printer which will be printed on the header of faxes This feature is available when you set Fax Header to On The number specified in Fax Number is used in the printer ID Country You can selec...

Page 349: ...ly France and Switzerland this mode is not supported DRPD Before using the Distinctive Ring Pattern Detection DRPD option distinctive ring service must be installed on your telephone line by the telephone company After the telephone company has provided a separate number for faxing with a distinctive ring pattern configure the fax setup to monitor for that specific ring pattern Ring Tone Volume Se...

Page 350: ...gs Tap Off not to forward incoming faxes Tap Forward to forward incoming faxes without printing If an error occurs during forwarding a received fax the printer prints the fax Tap Print and Forward to print and forward incoming faxes Tap Forward to Email to forward incoming faxes to e mail NOTE Depending on the e mail server settings the printer may not get an error which occurs during the transfer...

Page 351: ...can specify whether or not to set a prefix dial number When you set Prefix Dial to On the number set in Prefix Dial Number dials before any auto dial number is started It is useful for accessing the Private Automatic Branch Exchange PBX You can set a prefix dial number of up to five digits Fax Cover Page You can set whether to attach a cover page to faxes when sending faxes Fax Header Prints the s...

Page 352: ... and USB cables from the printer 3 Turn on the printer while holding down the 8 and 2 buttons on the number pad to start in Customer Mode After all the advanced fax settings have been made you will need to turn off and on the printer for the new settings to be effective Fax Data Encoding Method Some of the legacy fax devices do not support the Joint Bi level Image Experts Group JBIG data encoding ...

Page 353: ...ap OK 3 Tap button until FAX Test appears and then tap OK 4 When the message Check FAX Connection appears tap OK 5 When the message Ready to Start appears tap OK to start diagnosing the FAX connection One of the following diagnosing result is displayed Diagnosing result Description Connection not Detected Please Reconnect Telephone Line The telephone line cord is not connected Make sure that the t...

Page 354: ...paper at a time Using the document glass you can load one sheet at a time NOTE To get the best scan quality especially for grayscale images use the document glass instead of the DADF To fax a document using the Duplex Automatic Document Feeder DADF 1 Place the document s facing up on the DADF with the top edge of the documents in first Then adjust the document guides to the correct document size 2...

Page 355: ...cument Resolution You can improve the quality of the fax document by adjusting the resolution especially for documents with low image quality or documents containing photographic images 1 Press the Home button 2 Tap Fax 3 Tap 4 Tap Resolution 5 Tap the desired setting Denotes the factory default setting NOTE Faxes scanned in the Super Fine resolution transmit at the highest resolution supported by...

Page 356: ...with top edge in first into the DADF OR Place a single document facing down on the document glass and close the document cover For details about loading a document see Loading an Original Document 2 Press the Home button 3 Tap Fax 4 Adjust the document resolution to suit your fax needs For details see Adjusting the Document Resolution For adjusting the contrast see Adjusting the Document Contrast ...

Page 357: ...he Document Resolution For adjusting the contrast see Adjusting the Document Contrast 5 Tap On Hook 6 Enter the fax number of the recipient using the number pad You can also select the recipient by using speed dial number or address book For details see Automatic Redialing 7 Tap Send to send the fax NOTE You can cancel the fax job while sending the fax by tapping Stop Confirming Transmissions When...

Page 358: ...ter stores all of the documents to be faxed into its memory and sends them at the specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared NOTE If you turn off and on the printer the stored documents are sent as soon as the printer is activated NOTE If the specified start time overlaps with the time periods for the available time or the Fax function the p...

Page 359: ...r Easy Install for Windows or Installing the Drivers and Software for Macintosh 1 Open the file you want to send by fax 2 Open the print dialog box from the application and then select Dell MFP H815dw Fax or Dell MFP S2815dn Fax 3 Click Preferences in Windows or select FAX Setting in Macintosh For Microsoft Windows For Apple Macintosh 4 When the setting dialog box appears specify the following set...

Page 360: ...ver transmits at the highest resolution supported by the receiving device Standard For documents with normal sized characters High Quality For documents containing small characters or thin lines or documents printed using a dot matrix printer Super high image quality For documents containing extremely fine detail The super fine mode is enabled only if the remote machine also supports Super Fine re...

Page 361: ...ting Preferences dialog box and then click Print For Macintosh click Print The Set Check Fax Transmission dialog box appears Output regularly Prints a transmission result after every fax transmission Output for non transmission Prints a transmission result only when an error occurs Do not output Does not print fax transmission results According to Printer Settings Determines whether to attach a co...

Page 362: ...nd fax number directly b Select a fax number from a phone book Look Up Phone Book Displays a list of fax numbers that are saved in the file specified for My Phone Book file Look Up Device Data Displays a list of fax numbers that are saved in the Phone Book on your printer Import and add file Windows only Allows you to select a source file such as a CSV file WAB file MAPI or a LDAP server For detai...

Page 363: ...s Machine Fax connect an answering machine to the phone connector on the rear of your printer When the memory is full the fax is received in the Telephone mode Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing faxing or copying except that faxes can only be printed on Letter sized A4 sized or Legal sized paper For details a...

Page 364: ...ceive to On When you receive a call on the external telephone and hear a fax tone enter the two digit code from the external telephone The printer receives the document When entering the remote receive code from the external telephone press the number keys slowly in sequence If you still hear the fax tone from the remote machine try entering the two digit code once again The default remote receive...

Page 365: ...eceive it 1 Press the Home button 2 Tap Fax 3 Tap On Hook 4 Tap Polling 5 Enter the fax number of the remote machine using the number pad 6 Tap Receive to begin receiving the fax Automatic Dialing Speed Dialing You can store up to 200 frequently dialed numbers in speed dial locations 001 200 When the speed dial job specified in the delayed fax or redial exists you cannot change the speed dial numb...

Page 366: ...he document is sent when the remote fax machine answers NOTE Using the asterisk in the first digit you can send a document to multiple locations For example if you enter 00 you can send a document to the locations registered between 001 and 009 Group Dialing If you frequently send the same document to several destinations you can create a group of these destinations and set them under a one digit ...

Page 367: ...he group dial number a Tap Add from Phone Book b Tap until the desired speed dial number appears and then select that speed dial number c Tap OK 11 Tap OK To delete an existing group dial number select the group dial number and then tap Remove If you want to edit another group dial number repeat steps 5 to 11 Sending a Fax Using Group Dial Multi address Transmission You can use group dialing for B...

Page 368: ... information on address book and server address book see Address Book Editor for Microsoft Windows and OS X NOTE For details about Network Phone Book see Using the Server Address Book and Server Phone Book NOTE A fax number needs to be registered before you can select an address book 5 Tap Send to send the fax Other Ways to Fax Using the Secure Receiving Mode You may need to prevent your received ...

Page 369: ...able Using an Answering Machine You can connect a telephone answering device TAD directly to the rear of your printer as shown above Set your printer to the Ans Machine Fax and set Auto Receive Ans Fax to specify the time for the TAD When the TAD picks up the call the printer monitors and takes the line if fax tones are received and then starts receiving the fax If the answering device is off the ...

Page 370: ... Information button 2 Tap the Tools tab and then tap Default Settings 3 Tap Fax Defaults 4 Select the desired menu 5 Select the desired setting or enter the value using the number pad and then tap OK Speed Dial This list shows all the numbers currently stored in the memory of your printer as speed dial numbers Address Book This list shows all the addresses currently stored in the printer s memory ...

Page 371: ...or each of the cloud services you want to use and make sure that you have a user account registered to the printer For more information on registering an account see Creating a New User Account 1 Access the Dell Document Hub website from your computer Enter the following URL in the web browser www dell com dochub 2 Follow the instructions displayed on the screen 3 An e mail will be soon sent to th...

Page 372: ... the necessary procedures to activate your account of the Dell Document Hub Check the e mail you received from the Dell Document Hub and activate your account When the Favorite List Screen is Displayed When You Tap the Tile on the Dell Document Hub Screen This means that your favorite settings for the function have been saved on the printer Select settings from the list as desired Returning to the...

Page 373: ... To sort the results tap and select the sorting order 4 Tap to preview the selected files The File Preview screen is displayed The first three pages of each file are displayed in the small previews a To show the page in the large preview tap the page in the small previews b To preview other files flick the screen side to side c To specify the file as the one to be printed tap the rectangle beside ...

Page 374: ...ub For more information tap the status icon 2 Tap the cloud service you want to browse in The list of the contents stored in the selected cloud service is displayed 3 Tap the location you want to browse in The contents in the selected location are listed 4 Tap the files you want to print You can select up to 10 files 5 Tap to search the files in the current location a Enter the file name or keywor...

Page 375: ... the selected location returns NOTE You can start printing by tapping Print in any screens of contents list Search Results File Preview or Print Settings Searching for the Files in the Selected Cloud Service After you select the cloud service in the step 2 above you can search for the files by tapping Enter the file name or keywords and tap Search You can select the files to print in the Search Re...

Page 376: ...ssary favorite by tapping Once you save your settings as a favorite you can recall those settings the next time you sign in to the Dell Document Hub from any printers of the same model 8 Tap Scan to start scanning To cancel scanning tap Stop When the scanning is completed the screen to show the selected location returns Searching for the Location Across the Cloud Services Before you select the clo...

Page 377: ... format is displayed 5 Tap the File Name text box and enter the file name 6 Tap the File Format box and specify the file format to save the converted file 7 Tap to check or change the OCR scan settings The Scan Settings screen is displayed a To show the other tiles flick the screen side to side b To return to the previous screen tap Back For more information on the Scan Settings see Smart OCR Scan...

Page 378: ...ide to side b To return to the previous screen tap Back For more information on the E mail Settings see E mail Me and Scan Settings NOTE Tap in the E mail Settings screen and you can save your e mail settings as a favorite Name your favorite in the Save Favorite screen and tap Save If you are saving the favorite in the same name with the existing favorite the settings will be overwritten You can d...

Page 379: ...ness Card Reader tile in the Dell Document Hub screen The Business Card Reader screen is displayed 2 Tap the Subject text box and enter the subject of the e mail sent with the vCard file 3 Tap to check or change the scan settings a Tap the OCR Language tile to specify the language b To return to the previous screen tap Back 4 Tap Send to start scanning and sending the vCard file as an attached fil...

Page 380: ...380 Dell Document Hub ...

Page 381: ...ter S2815dn only NOTE Only the PDF and the JPEG files can be browsed printed and saved with this feature Registering the SharePoint Server You can register up to 10 servers 1 Log in to the printer as a registered user using the local authentication 2 In the Home screen tap SharePoint The SharePoint Login screen is displayed 3 Tap The Configuration screen is displayed 4 Tap the Enter Server URL box...

Page 382: ...t The list can contain up to eight recently entered user IDs 4 Tap the Password text box to enter the password 5 Tap to select the desired SharePoint server from the server list 6 Tap Log in Returning to the Home Screen Tap Exit or press the Home button NOTE When you return to the Home screen by tapping Exit or by pressing the Home button login status is maintained Next time you tap SharePoint on ...

Page 383: ... 10 files 3 Tap to check or change the print settings The Print Settings screen is displayed a To show the other tiles flick the screen side to side b To return to the previous screen tap Back For more information on the Print Settings see Print Settings NOTE You cannot save your print settings to print documents in the SharePoint server 4 Tap Print to start printing To cancel printing tap Stop Wh...

Page 384: ...nter the file name 4 Tap the File Format box and specify the file format to save the scanned file 5 Tap to check or change the scan settings The Scan Settings screen is displayed a To show the other tiles flick the screen side to side b To return to the previous screen tap Back For more information on the Scan Settings see Scan and Scan Settings NOTE You cannot save your scan settings to save the ...

Page 385: ...ding Your Printer Software 387 25 User Authentication 405 26 Tile Customization 409 27 Using the Server Address Book and Server Phone Book 411 28 Using Digital Certificates 415 29 Understanding Printer Messages 425 30 Specifications 435 ...

Page 386: ...386 ...

Page 387: ...stall a combination of software programs Available software varies depending on your operating system The following shows the compatibility between the software programs utility tools and operating systems supported not supported Item Windows OS X Linux Dell Printer Hub Dell Printer Management Tool Printer Status Window Status Monitor Console Status Monitor Widget Tool Box Address Book Editor Scan...

Page 388: ... Printer Management Tool for Windows To launch the Dell Printer Hub Dell Printer Management Tool click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool The following software can be activated from the Dell Printer Hub and Dell Printer Management Tool Configuration tool Configures the IP address settings fax settings and Wi Fi settings NOTE Wi Fi settings are availa...

Page 389: ...rrently connected to your Macintosh Receiving Alerts Alerts you to problems such as paper jams or low toner Ordering Supplies Allows you to access the web site to order supplies Before Installing the Status Monitor Widget Operating systems Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 OS X 10 8 OS X 10 9 OS X 10 10 Network protocols and interfaces LPR Socket 9100 Bonjour USB 2 0 and 1 1 When connectin...

Page 390: ...atus Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard 2 Click the Plus sign to display the Widget Bar 3 Click the icon of Status Monitor in the Widget Bar The Printer Status window appears NOTE If the message Select a printer is displayed select your printer in Preferences For more information on Preferences see Preferences Closing the Sta...

Page 391: ...uring a print or scan job Printer Status Image Area Displays the image of printer condition Estimated Toner Level image Displays the estimated toner level if the printer is functioning properly NOTE If the utility does not receive a response from the printer the Unknown toner image is displayed Printer error image Displays an indication image when an error occurs An error has occurred and the prin...

Page 392: ... printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies URL list Displays a list of available URLs where you can order Dell printer supplies Select a URL address to use when the Visit Dell printer supplies ordering web site hyperlink is clicked Order By Phone Phone number list Displays a list of available phone numbers that you can call to order Dell...

Page 393: ...er displayed in this list is set as default Status Update Interval You can specify the update interval of the printer status By default it is set to obtain the printer information every 10 seconds It can be set from 0 to 600 seconds SNMP Community Name You can change the SNMP Simple Network Management Protocol community name if using default community name public Up to 31 characters can be entered...

Page 394: ...onsole requires the following modules installed Python PyGTK Net SNMP cups libs and xdg open Please confirm that these modules are installed before you install the Status Monitor Console NOTE The Status Monitor Console is available when the printer is connected to a network LPR or Socket 9100 USB connection is not supported Distributions Red Hat Enterprise Linux 6 Desktop SUSE Linux Enterprise Des...

Page 395: ...Printer Selection Window Printers list All the printers registered in the CUPS Common UNIX Printing System are displayed in a list Status icons Ready Unknown Offline Toner Low Paper Low Door Open Paper Jam No Toner Out Of Paper Settings button Click this button to open the Settings window Details button Click this button to open the Printer Status window If a non supported printer is selected it o...

Page 396: ...nter information is displayed Printer Status Image Area Current Toner Status icons Displays icons of the current status of the toner The toner level is more than 30 The toner level is less than 29 The toner level is less than 9 The toner level is unknown Estimated Toner Level images Keeps you informed about the amount of toner that remains Toner Alert Displays an alert message when the remaining t...

Page 397: ...utton to open the Service Tag window When the Premier URL is selected in the Select Reorder URL Click this button to open the procurement and support web site Select Reorder URL Displays a list of available URLs where you can order Dell printer supplies Select a URL address to use when the Order Supplies Online button is clicked Regular URL http Accessories us dell com sna PrinterSeg aspx Premier ...

Page 398: ...e Code and Service Tag Settings Window To open the Settings window 1 Click Settings in the Printer Selection window The Settings window appears Update of status Printer Status is regularly updated check box Select the check box to enable disable the printer status to be updated by the specified interval Update interval text box Specify the update interval of the printer status Port Number Settings...

Page 399: ...re several address books available for Scan and Fax functions Address books help you organize contact information such as e mail addresses fax numbers and server information and quickly choose the recipient or locate the address The address book data can be obtained from the printer or a remote LDAP server NOTE Phone Book is described as one of Address Books in this section NOTE For information on...

Page 400: ...tor is synchronized with the address books of your printer and updated simultaneously as you save changes to the entries in Address Book Editor NOTE This tool is supported on both Microsoft Windows and OS X NOTE When the printer and your computer is connected via USB you must install the scanner driver With Address Book Editor you can Automatically retrieves data from the address books of your pri...

Page 401: ...d PC Fax Address Book for Direct Fax For Microsoft Windows For Apple Macintosh Device Address Book Fax Links to the printer s Address Book for Fax feature You can register up to 200 fax numbers and 6 groups with 200 fax numbers E Mail Links to the printer s Address Book for Scan to Email feature You can register up to 100 e mail addresses and 10 groups with 10 e mail addresses ...

Page 402: ...oft Windows The User Setup Disk Creating Tool program located in the MakeDisk folder of the Utilities folder on the Software and Documentation disc and the printer drivers located on the Software and Documentation disc are used to create driver installation packages that contain custom driver settings A driver installation package can contain a group of saved printer driver settings and other data...

Page 403: ...on the home screen of the Dell Printer Hub 3 Click App Manager on the left of the screen of the Dell Printer Hub 4 Enter the same ID and password that is used for the Dell Printer Configuration Web Tool and click OK The Printers screen of the App Manager appears For the Dell Smart Multifunction Printer S2815dn 1 Click Start All Programs Dell Printers Dell Printer Management Tool 2 Select the print...

Page 404: ...404 Understanding Your Printer Software ...

Page 405: ...d see Desktop Login or Desktop Authentication NOTE The Dell Cloud Multifunction Printer H815dw supports the following card types MIFARE Ultralight MIFARE Standard Classic 1K MIFARE Standard Classic 4K NOTE The images used in this manual are those of the Dell Cloud Multifunction Printer H815dw unless otherwise mentioned Creating and Editing the User Accounts To use user authentication you must firs...

Page 406: ...enter the edit mode 2 Tap the account tile you want to edit 3 Edit the account name tile color password NFC ID or Initial Login NOTE When the NFC authentication is disabled NFC ID is not displayed 4 Tap Done The screen returns to the portal screen Deleting the User Account 1 Tap in the portal screen to enter the edit mode 2 Tap and hold the account tile you want to edit is displayed 3 Drag the til...

Page 407: ...n or remote authentication To use the remote authentication method the LDAP or Kerberos server is required to authenticate the user NOTE The Dell Smart Multifunction Printer S2815dn requires Kerberos Version 5 and Windows Active Directory on the following Microsoft Windows Server operating systems Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 201...

Page 408: ...u can also tap to select a login name from a list The list can contain up to eight recently entered login names NOTE When the remote authentication method is used the same Home screen is displayed for each user NOTE The Domain text box is displayed only when the Kerberos server is used for the remote authentication Logging In for Local Authentication When the printer is specified to use the local ...

Page 409: ...pecific settings for copy fax scan or print Up to 41 tiles can be placed in your Home screen You can also add tiles to each of the Copy Print Scan and Fax group screen that is displayed when tapping the icons in the Dock Menu Up to 8 tiles can be placed in each group screen Selecting From the Pre defined Tiles The printer offers the pre defined tiles which include the default job settings 1 On the...

Page 410: ...rom sending faxes or e mails to wrong recipients check that the fax number or the e mail address of the recipient shown in the operator panel is correct To prevent others from using customized tiles with personal information logout from your user account after you finish using the printer Editing Your Custom Tile for Job You can edit the job settings saved in your custom tile 1 Tap the tile you wa...

Page 411: ...entication type LDAP Server LDAP User Mapping Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool enter the IP address of your printer in your web browser If you do not know the IP address of your printer print the system settings report or display the TCP IP Settings page which lists the IP address For details about how to find your printer s IP addr...

Page 412: ...een 5000 and 65535 NOTE When LDAPS communication is required set the port number to 636 and when you use the global catalog set the port number to 3269 3 Under Optional information set the following items For details on configuring each item consult your network administrator a In the Search Directory Root text box enter the search directory root b In Login Credentials to Access LDAP Server select...

Page 413: ... seconds g From the Search Name Order drop down menu specify the search order h In Server Address Book select the check box to enable the server address book i In Server Phone Book select the check box to enable the server phone book 4 Click Apply New Settings 5 Click Restart Printer Setting LDAP User Mapping 1 Select Print Server Settings click the Security tab and then select LDAP User Mapping 2...

Page 414: ...tap Done NOTE The sender s e mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer S2815dn 7 Tap Send to begin scanning the document and sending an e mail with the scanned file Sending a Fax Using the Fax Server Phone Book 1 Press the Home button 2 Tap Fax 3 Tap Phone Book 4 Tap Network Address Book 5 Enter a ...

Page 415: ...s This section describes how to manage digital certificates as follows Preparing to Manage Certificates Creating and Downloading a Certificate Signing Request CSR Importing a Digital Certificate Setting a Digital Certificate Confirming the Settings of a Digital Certificate Deleting a Digital Certificate Exporting a Digital Certificate Preparing to Manage Certificates Before managing digital certif...

Page 416: ...d then click Restart Printer 11 Repeat steps 2 to 4 to display the SSL TLS page after restarting the printer 12 Confirm that the HTTP SSL TLS Communication column is set to Enable Creating and Downloading a Certificate Signing Request CSR NOTE To download a CSR from the printer you must set up HTTPS communication For details see Setting HTTPS Communication 1 Launch Dell Printer Configuration Web T...

Page 417: ...al Certificate NOTE To manage digital certificates you must set up HTTPS communication For details see Preparing to Manage Certificates 1 Launch Dell Printer Configuration Web Tool a Open the web browser b Enter the IP address of your printer in the web browser See Dell Printer Configuration Web Tool 2 Select Print Server Settings 3 Click the Security tab 4 Select SSL TLS 5 Click Certificate Manag...

Page 418: ...unication For details see Preparing to Manage Certificates 1 Launch Dell Printer Configuration Web Tool a Open the web browser b Enter the IP address of your printer in the web browser See Dell Printer Configuration Web Tool 2 Select Print Server Settings 3 Click the Security tab 4 Select SSL TLS 5 Click Certificate Management to display the Certificate Management page 6 Select the category from t...

Page 419: ...nt page 6 Select the category from the Category list 7 Select the purpose of use from the Certificate Purpose list 8 Click Display the List to display the Certificate List page NOTE If the list includes more than 20 certificates click Next to display the next page 9 Select the certificate to be exported 10 Click Certificate Details to display the Certificate Details page 11 To export the selected ...

Page 420: ... 5 Click Apply New Settings 6 After restarting the printer SMTP SSL TLS Communication is enabled Setting LDAP SSL TLS Communication 1 Select Print Server Settings from the left side of the page 2 Click the Security tab 3 Select SSL TLS 4 Select the Enable check box for LDAP SSL TLS Communication 5 Click Apply New Settings 6 After restarting the printer LDAP SSL TLS Communication is enabled Setting...

Page 421: ...ck Certificate Management to display the Certificate Management page f Select Local Device within Category g Select Wireless LAN Client from the Certificate Purpose list h From Certificate Order select how the certificates are sorted in Certificate List This setting is not necessary if you do not need to specify the order for the certificates i Click Display the List to display the Certificate Lis...

Page 422: ...urpose of use from the Certificate Purpose list h Click Display the List to display the Certificate List page i Select the certificate to associate At this time confirm that Validity of the certificate selected is set to Valid j Click Certificate Details to display the Certificate Details page k Confirm the content and click Use This Certificate at the upper right corner 3 Confirm whether the cert...

Page 423: ...e Enterprise becomes available only when the following steps are set correctly Importing a Digital Certificate Setting a Digital Certificate Confirming the Settings of a Digital Certificate e Set EAP Identity Login Name and Password of WPA Enterprise f Select either of the following from the Authentication Method list of WPA Enterprise PEAPV0 MS CHAPV2 EAP TTLS PAP EAP TTLS CHAP g Click Apply New ...

Page 424: ...424 Using Digital Certificates ...

Page 425: ...e sure that the black toner cartridge is correctly installed and turn on the printer Contact customer support if this failure is repeated For more information about installing the toner cartridge see Replacing the Toner Cartridge 010 317 Turn off the printer wait for 40 minutes to let the fusing unit cool and then make sure that the fusing unit is fully installed For more information about install...

Page 426: ...ct Ethernet cable turn off the IPsec and then reset the certificate with Dell Printer Configuration Web Tool 016 521 IPsec certificate error Remote device certification verification error The certificate of the destination client is invalid Contact your system administrator Confirm the certificate of the destination client and reset 016 530 Authentication server access error Turn off the printer a...

Page 427: ...e configuration of the printer on the printer driver 016 930 The device is not supported Remove it from the front USB port 016 931 The USB hub is not supported Remove it from the front USB port 016 985 Tap Close or wait for 60 seconds for the printer to recover Retry scanning by lowering the resolution setting or changing the file format of the scanned image 016 986 024 910 The paper size set is d...

Page 428: ... the DFS setting and directly specify the SMB server share name and storage location according to the checked settings 031 531 Unable to get a file or folder name on the SMB server Tap Close or wait for 60 seconds for the printer to recover Check access right of the folder you specified 031 532 SMB scan file or folder name limit exceeded Tap Close or wait for 60 seconds for the printer to recover ...

Page 429: ...he printer has access rights to append data to the SMB server Check if server supports SMB append command 031 551 Rename command not supported by SMB server Tap Close or wait for 60 seconds for the printer to recover Check if the printer has access rights to rename data on the SMB server Check if server supports SMB append command 031 552 Job canceled Tap Close or wait for 60 seconds for the print...

Page 430: ...r supports FTP append command 031 599 FTP rename file error RNFR command failure Tap Close or wait for 60 seconds for the printer to recover Check if the printer has access rights to rename data on the FTP server Check if server supports FTP rename command 033 513 Tap Close or wait for 60 seconds for the printer to recover Try the following Print the received fax or wait for a while until sending ...

Page 431: ...PF tray1 and tray2 and remove any jammed paper If the jammed paper cannot be removed open the rear cover to remove it 050 133 Pull out MPF tray1 and tray2 Remove any jammed paper return paper trays and then tap OK 050 134 Pull out MPF and tray1 remove any jammed paper and then tap OK 050 142 Pull out MPF and tray1 Open rear cover and remove any jammed paper 077 300 Close the front cover 077 302 Cl...

Page 432: ...r Cannot access the LDAP address book The LDAPS server certificate is not correct An SSL TLS authentication error on connection to the LDAP server the server certificate data is incorrect Check the root certificate of the LDAP server SSL TLS certificate on the printer Cannot access the LDAP address book The LDAPS SSL TLS client certificate is not set An SSL TLS authentication error on connection t...

Page 433: ...ave started searching for destinations before the IP address is set for the printer Wait for a while and then search again No attribute or invalid name Confirm address info on server The address information on the server contain incorrect data or are insufficient to get your search request Check the address information registered on the server or consult your network administrator No Entries The p...

Page 434: ...434 Understanding Printer Messages ...

Page 435: ...ws 10 Windows 10 64 bit Edition Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 OS X 10 8 OS X 10 9 OS X 10 10 Red Hat Enterprise Linux 6 Desktop 32 64bit SUSE Linux Enterprise Desktop 11 32 64bit and Ubuntu 12 04 LTS 32 64bit Power Supply This condition is equivalent to Network standby mode the power consumption in this condition is that all wired network ports are connected and all wireless network po...

Page 436: ...ws Server 2003 x64 Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Windows 8 Windows 8 64 bit Edition Windows Server 2012 Windows 8 1 Windows 8 1 64 bit Edition Windows Server 2012 R2 Windows 10 Windows 10 64 bit Edition Mac OS X 10 5 Mac OS X 10 6 Mac OS X 10 7 OS X 10 8 OS X 10 9 O...

Page 437: ... symbols 1 Ethernet 10Base T 100Base TX 1000Base T 2 USB USB 2 0 3 Phone connector 4 Wall jack connector Item Description Print resolution 600 dpi x 600 dpi Print speed Simplex 38 ppm A4 40 ppm Letter Duplex 22 ppm A4 24 ppm Letter Paper size A4 B5 A5 B6 A6 Letter Executive Folio 8 5 x 13 Legal Statement Envelope 10 Monarch DL C5 Japanese Postcard 1 2 3 4 ...

Page 438: ... 1 99 Copy mode Original type Text Text Photo Photo Scanning method Document glass Document fixed flatbed scanning DADF Carriage fixed document feeding scanning 2 side scanning Item Description Compatibility TWAIN TWAIN Net Windows Image Acquisition WIA 1 Scan Service for Web Services on Devices WSD 2 Scan resolution Optical 600 dpi x 300 dpi Color only 600 dpi x 400 dpi 600 dpi x 600 dpi 1 200 dp...

Page 439: ... glass approx 3 seconds A4 at standard fax resolution mode DADF approx 5 seconds Letter at standard fax resolution mode 7 5 seconds Letter at fine fax resolution mode Maximum document length Document glass 297 mm DADF 355 6 mm Paper size Letter A4 depending on a country Resolution Standard R8 x 3 85 l mm Fine R8 x 7 7 l mm Super Fine 400 dpi x 400 dpi Photo R8 x 7 7 1 mm User memory 4 MB Halftone ...

Page 440: ...440 Specifications ...

Page 441: ...441 Maintaining Your Printer 31 Maintaining Your Printer 443 32 Clearing Jams 469 ...

Page 442: ...442 ...

Page 443: ...You can order consumables toner cartridge and drum cartridge from Dell online or by phone Using Dell Printer Configuration Web Tool 1 Start the Dell Printer Configuration Web Tool See Starting the Dell Printer Configuration Web Tool 2 Click the Order Supplies at Using Dell Printer Hub or Dell Printer Management Tool for Windows 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Prin...

Page 444: ... several things you can do To achieve the best possible print quality store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than directly on the floor If you store individual packages of print media out of the original carton ensure that they rest on a flat surface so the edges d...

Page 445: ...ranty coverage for problems caused by using accessories parts or components not supplied by Dell WARNING Never throw used toner cartridge into fire The residual toner could explode resulting in burns and injuries WARNING Do not shake the used toner cartridge This may cause toner spills Removing the Toner Cartridge NOTE Ensure that you remove all the paper from the MPF and close the MPF cover befor...

Page 446: ...ridge This may cause toner spills Installing a Toner Cartridge 1 Unpack a new toner cartridge 2 Shake the new toner cartridge five or six times to distribute the toner evenly 3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer and then insert it into the printer until it clicks into place ...

Page 447: ...Maintaining Your Printer 447 4 Grasp the toner cartridge lock lever and then pull it down until it stops 5 Close the front cover and put back the operator panel to the original position ...

Page 448: ...ht If the front side cover remains open for more than 3 minutes print quality may deteriorate Removing the Drum Cartridge 1 After flipping up the operator panel until it clicks grasp the grips on both sides of the front cover and then pull it down to open 2 Grasp the handle on the front of the drum cartridge and then pull it out halfway with one hand 3 Hold both sides of the drum cartridge with yo...

Page 449: ... need to remove it in advance 2 Hold both sides of the drum cartridge with your hands insert the drum cartridge into the cartridge slot and then push it in halfway 3 Grasp the handle on the front of the drum cartridge and then push and install the drum cartridge until it stops 4 To remove the toner cartridge from the old drum cartridge grasp the toner cartridge lock lever and then raise it upward ...

Page 450: ...ner spills WARNING Keep the removed toner cartridge on a level surface 6 Install the removed toner cartridge to the new drum cartridge in the printer Make sure that the two tabs of the toner cartridge align with the grooves on the printer and then insert it into the printer until it clicks into place 7 Grasp the toner cartridge lock lever and then pull it down until it stops ...

Page 451: ...Maintaining Your Printer 451 8 Close the front cover and put back the operator panel to the original position ...

Page 452: ...placement come with a new fusing unit WARNING Before performing any of the following procedures read and follow the safety instructions in the Important Information Removing the Fusing Unit 1 Turn off the printer and wait for 40 minutes 2 Pull the rear cover handle to open the rear cover 3 Raise the two gray levers on the both sides of the fusing unit to unlock 4 Grasp the grips on both sides of t...

Page 453: ... printer until it clicks into place NOTE Hold both sides of the fusing unit with your hands NOTE Make sure that the fusing unit is firmly set in the slots and cannot be moved easily 4 Lower the two gray levers to lock the fusing unit NOTE After replacing the fusing unit be sure to initialize its life counter by following the instructions in the accompanying manual ...

Page 454: ... inward and then lift it out of the printer Installing a Transfer Unit 1 Unpack a new transfer unit 2 Hold the transfer unit by both its ends 3 Put the receptacles white on both ends of the transfer unit to the short bars near the arrow marks of the duplexer And tilt the transfer unit toward the rear cover ...

Page 455: ...re that the arrow marks on the transfer unit and the printer face each other and then press the two tabs on transfer unit inward to lock 5 Close the rear cover Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm ...

Page 456: ...ove all the paper from tray1 before removing the retard roller 3 Slightly pressing down the lock lever on tray1 to the right with one hand raise the retard roller with the other hand 4 Slide the retard roller to the left to remove it from tray1 Installing a Retard Roller in Tray1 1 Unpack a new retard roller ...

Page 457: ... the retard roller into the holes on tray1 NOTE Be careful not to touch the rubber rollers 3 While pressing the lock lever on tray1 slightly to the right press down the retard roller until it clicks and then release the lock lever 4 Load paper in tray1 and then insert the tray into the printer and push until it stops ...

Page 458: ...as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surface of the document glass and DADF glass until it is clean and dry 4 Wipe the underside of the white document cover and white sheet until it is clean and dry 5 Close the document cover 1 White Sheet NOTE Handle with care 2 White Document Cover 3 Document Glass 4 DADF Glass 1 2 3 4 ...

Page 459: ...ean If the DADF feed roller gets soiled with ink stains paper from the DADF may also be soiled In this case slightly dampen a soft lint free cloth or paper towel with a neutral detergent or water and then remove the contamination from the DADF feed roller until it is clean and dry Cleaning Inside the Printer Clean the feed roller inside the printer if print media does not feed correctly 1 Turn off...

Page 460: ...460 Maintaining Your Printer 2 Gently pull open the MPF cover 3 Grasp both sides of the MPF and then pull the MPF from the printer 4 Pull tray1 out of the printer about 200 mm ...

Page 461: ...he printer 6 Wipe the feed roller inside the printer with a cloth moistened with water 7 Insert tray1 into the printer and push until it stops NOTE Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer Tray1 Feed Roller MPF Feed Roller ...

Page 462: ...ping any other areas NOTE If the optional 550 sheet feeder has been installed uninstall the optional 550 sheet feeder before moving the printer If the optional 550 sheet feeder is not fixed securely to the printer it may fall to the ground and cause injuries For details on how to uninstall the optional 550 sheet feeder see Removing the Optional 550 Sheet Feeder 1 Turn off the printer and disconnec...

Page 463: ... the output tray and retract the output tray extension 4 Lift the printer and move it gently NOTE If you move the printer over a long distance remove the toner cartridge from the printer to prevent toner from spilling and pack the printer inside a box ...

Page 464: ...nter unplug the power cable and disconnect all cables from the rear of the printer before starting these tasks 1 Ensure that the printer is turned off and then disconnect all cables from the rear of the printer 2 Gently pull open the MPF cover 3 Grasp both sides of the MPF and then pull the MPF from the printer 4 Pull tray1 out of the printer about 200 mm ...

Page 465: ...ning Your Printer 465 5 Hold tray1 with both hands and remove it from the printer 6 Remove the two screws joining the printer and the optional 550 sheet feeder by unscrewing them with a coin or similar object ...

Page 466: ...onal 550 sheet feeder and place it on a level surface WARNING Two people are required to lift the printer 8 Insert tray1 into the printer and push until it stops CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 467: ...Maintaining Your Printer 467 9 Insert the MPF into the printer push until it stops and close the MPF 10 Re connect all cables into the rear of the printer and turn on the printer ...

Page 468: ...468 Maintaining Your Printer ...

Page 469: ... the load line labels in the tray Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the multipurpose feeder MPF Do not use print media that you have cut or trimmed yourself Do not mix print media sizes weights or types in the same print media source Ensure that the ...

Page 470: ...ng tools or instruments This may permanently damage the printer The following illustration shows where paper jams may occur along the print media path 1 Duplex Automatic Document Feeder DADF 2 Fusing Unit 3 Regi Roll 4 Duplexer 5 Tray1 6 Optional 550 Sheet Feeder 7 Multipurpose Feeder MPF 7 6 5 4 3 1 2 ...

Page 471: ...nt jams use the document glass for thick thin or mixed documents If status code 005 112 005 121 or 005 900 appears 1 Remove the remaining documents from the DADF If the document is jammed in the paper feed area a Open the DADF cover b Lift the release lever 90 degrees and remove the jammed document by carefully pulling it to the right If you find it difficult to pull the document ...

Page 472: ...r assembly and remove the document by gently pulling it straight up d Insert the DADF feed roller assembly and press down the release lever If the document is jammed in the paper exit area e Remove the jammed document from the document output tray ...

Page 473: ...t from the white sheet by carefully pulling it to the right 4 Close the document cover and then load the documents back into the DADF 5 Tap Start If status code 005 110 appears 1 Remove the jammed and the remaining documents from the DADF You do not have to open the DADF cover 2 Load the documents back into the DADF 3 Tap Start Clearing Paper Jams From the MPF NOTE To resolve the error displayed o...

Page 474: ...474 Clearing Jams 2 Grasp both sides of the MPF and then pull it out of the printer 3 Pull tray1 out of the printer about 200 mm 4 Hold tray1 with both hands and remove it from the printer ...

Page 475: ...Clearing Jams 475 5 Pull the rear cover handle to open the rear cover 6 Remove the jammed paper 7 Insert tray1 into the printer and push until it stops ...

Page 476: ...476 Clearing Jams 8 Insert the MPF into the printer 9 Close the rear cover ...

Page 477: ... To resolve the error displayed on the touch panel you must clear all print media from the print media path 1 Gently pull open the MPF cover 2 Grasp both sides of the MPF and then pull the MPF from the printer 3 Pull tray1 out of the printer about 200 mm ...

Page 478: ...478 Clearing Jams 4 Hold tray1 with both hands and remove it from the printer 5 Pull the rear cover handle to open the rear cover 6 Remove the jammed paper ...

Page 479: ...Clearing Jams 479 7 Insert tray1 into the printer and push until it stops 8 Insert the MPF into the printer push until it stops and close the MPF 9 Close the rear cover 10 Tap Start ...

Page 480: ...media from the print media path If status code 050 130 appears 1 Pull the rear cover handle to open the rear cover 2 Lift the levers on both sides of the fusing unit WARNING The fusing unit is hot Do not touch it doing so may cause burns 3 If the document is jammed under the fusing unit remove the jammed document from under the fusing unit ...

Page 481: ...Clearing Jams 481 4 If the document is jammed above the fusing unit raise the tab of the inner part and turn it to open 5 Remove the jammed document from above the fusing unit 6 Replace the inner part ...

Page 482: ...482 Clearing Jams 7 Press down the levers on both sides of the fusing unit 8 Close the rear cover ...

Page 483: ...ay reduce print quality CAUTION Protect the drum of the drum cartridge against bright light If the rear cover remains open for more than 3 minutes print quality may deteriorate NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path If status code 050 131 appears 1 Pull the rear cover handle to open the rear cover 2 Remove the jammed paper fr...

Page 484: ...uce print quality CAUTION Protect the drum of the drum cartridge against bright light If the rear cover remains open for more than 3 minutes print quality may deteriorate NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path If status code 050 142 appears 1 Open the MPF or remove the remaining documents from the MPF 2 Grasp both sides of th...

Page 485: ...Clearing Jams 485 3 Pull tray1 from the printer about 200 mm 4 Hold tray1 with both hands and remove it from the printer 5 Pull the rear cover handle to open the rear cover ...

Page 486: ...om the regi roll 7 Insert tray1 into the printer and push until it stops NOTE Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer 8 Insert the MPF into the printer push until it stops and close the MPF ...

Page 487: ...Clearing Jams 487 9 Close the rear cover If status code 050 132 appears 1 Open the MPF or remove the remaining documents from the MPF 2 Grasp both sides of the MPF and then pull the MPF from the printer ...

Page 488: ...488 Clearing Jams 3 Pull tray1 from the printer about 200 mm 4 Hold tray1 with both hands and remove it from the printer 5 Pull the optional 550 sheet feeder from the printer about 200 mm ...

Page 489: ...Clearing Jams 489 6 Hold the optional 550 sheet feeder with both hands and remove it from the printer 7 Pull the rear cover handle to open the rear cover 8 Remove the jammed paper ...

Page 490: ...Jams 9 Insert the optional 550 sheet feeder into the printer and push until it stops 10 Insert tray1 into the printer and push until it stops 11 Insert the MPF into the printer push until it stops and close the MPF ...

Page 491: ...ver Clearing Paper Jams From the Optional 550 Sheet Feeder NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path 1 Pull the optional 550 sheet feeder out of the printer about 200 mm ...

Page 492: ...492 Clearing Jams 2 Hold the optional 550 sheet feeder with both hands and remove it from the printer 3 Pull the rear cover handle to open the rear cover 4 Remove the jammed paper ...

Page 493: ...Clearing Jams 493 5 Insert the optional 550 sheet feeder into the printer and push until it stops 6 Close the rear cover ...

Page 494: ...aper Jams From the Trays If status code 050 134 appears 1 Open the MPF or remove the remaining documents from the MPF 2 Grasp both sides of the MPF and then pull the MPF from the printer 3 Pull tray1 from the printer about 200 mm ...

Page 495: ...emove the jammed paper 6 Insert tray1 into the printer and push until it stops NOTE Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer 7 Insert the MPF into the printer push until it stops and close the MPF 8 Tap OK on the touch panel ...

Page 496: ...ng Jams If status code 050 133 appears 1 Open the MPF or remove the remaining documents from the MPF 2 Grasp both sides of the MPF and then pull the MPF from the printer 3 Pull tray1 from the printer about 200 mm ...

Page 497: ... 497 4 Hold tray1 with both hands and remove it from the printer 5 Pull the optional 550 sheet feeder from the printer about 200 mm 6 Hold the optional 550 sheet feeder with both hands and remove it from the printer ...

Page 498: ...per 8 Insert the optional 550 sheet feeder into the printer and push until it stops 9 Insert tray1 into the printer and push until it stops 10 Insert the MPF into the printer push until it stops and close the MPF 11 Tap OK on the touch panel ...

Page 499: ...499 Troubleshooting 33 Troubleshooting Guide 501 ...

Page 500: ...500 ...

Page 501: ... digit password to enter the Admin Settings menu Problem Action Menu settings changed from the operator panel have no effect Settings in the software program the printer driver or the printer utilities are overriding the settings made on the operator panel Problem Action Job did not print or incorrect characters printed Ensure that the top menu appears on the touch panel before you send a job to p...

Page 502: ...e optional 550 sheet feeder or the MPF Do not force print media into the MPF when you load it otherwise it may skew or buckle Ensure that the print media is not curled Face the recommended print side up See Loading Print Media in Tray1 and the Optional 550 Sheet Feeder for more information Turn the print media over or around and try printing again to see if feeding improves Do not mix print media ...

Page 503: ... may be low or need to be replaced Confirm the amount of toner left in the toner cartridge a Check the toner level on the Dell Printer Configuration Web Tool b Replace the toner cartridge as necessary Does this solve your problem The task is complete Go to action 2 2 If you are using a non Dell brand toner cartridge enable the Non Dell Toner option a Start the Tool Box from the Dell Printer Hub or...

Page 504: ... to action 7 7 Stir the developer in the drum cartridge a Press the Information button and tap the Tools tab tap Admin Settings Maintenance Clean Developer b After you stir the developer in the drum cartridge print a Demo Page from Report List Does this solve your problem The task is complete Go to action 8 8 Clean the toner in the drum cartridge a Press the Information button and tap the Tools ta...

Page 505: ...ridge test print your document again Does this solve your problem The task is complete Go to action 4 4 Clean the transfer unit a Press the Information button and tap the Tools tab tap Admin Settings Maintenance Clean Transfer Unit b After you clean the transfer unit press the Information button and tap Report List c Tap Demo Page The demo page is printed Does this solve your problem The task is c...

Page 506: ...to action 3 3 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridge b After you replace the drum cartridge press the Information button and tap Report List c Tap Demo Page The demo page is printed Does this solve your problem The task is complete Contact Dell Action Yes No 1 Print a Demo Page from Report List Ensure that the demo page is correctly printed Does th...

Page 507: ...iver a On the Others tab ensure that Off is selected in the Toner Saver drop down menu Does this solve your problem The task is complete Go to action 6 6 The print media surface may be uneven Try changing the Paper Type setting in the printer driver For example change the plain paper to thick a On the General tab change the Paper Type setting Does this solve your problem The task is complete Go to...

Page 508: ...oner cartridge enable the Non Dell Toner option a Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool and click Service Tools on the Printer Maintenance tab b Ensure that the On check box under Non Dell Toner is selected Does this solve your problem The task is complete Go to action 3 3 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridg...

Page 509: ... 2 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridge b After you replace the drum cartridge click Chart Print on the Diagnosis tab of the Tool Box c Click Pitch Configuration Chart The Pitch Configuration Chart is printed Does this solve your problem The task is complete Contact Dell 3 Replace the fusing unit the transfer unit and the retard roller a Replace ...

Page 510: ... install the drum cartridge d Press the Information button and tap Report List e Tap Demo Page The demo page is printed Does this solve your problem The task is complete Go to action 2 2 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridge b After you replace the drum cartridge press the Information button and tap Report List c Tap Demo Page The demo page is pri...

Page 511: ...nit b Increase the voltage See Adjust Transfer Unit The task is complete Go to action 3 3 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridge b After you replace the drum cartridge press the Information button and tap Report List c Tap Demo Page The demo page is printed Does this solve your problem The task is complete Contact Dell ABC DEF A A AB A A A A A A A ...

Page 512: ...ansfer unit voltage a Press the Information button and tap the Tools tab tap Admin Settings Maintenance Adjust Transfer Unit b Decrease the voltage See Adjust Transfer Unit Does this solve your problem The task is complete Go to action 3 2c Increase the transfer unit voltage a Press the Information button and tap the Tools tab tap Admin Settings Maintenance Adjust Transfer Unit b Increase the volt...

Page 513: ...light fatigue pattern using the Pitch Configuration Chart a Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool and click Chart Print on the Diagnosis tab b Click Pitch Configuration Chart The Pitch Configuration Chart is printed Does the pattern on the output match with that on the Pitch Configuration Chart Go to action 2 Contact Dell 2 If the cause of the trouble is iden...

Page 514: ...rinted Does this solve your problem The task is complete Contact Dell 3 Replace the drum cartridge a Replace the drum cartridge See Replacing the Drum Cartridge b After you replace the drum cartridge click Reports on the Printer Setting Reports tab of the Tool Box c Click Demo Page The demo page is printed Does this solve your problem The task is complete Contact Dell Action Yes No 1 If the printe...

Page 515: ...Fineness in the printer driver a On the Graphics tab set Screen to Fineness Does this solve your problem The task is complete Go to action 2 2 Enable Print Page Mode in the printer driver a On the Others tab set Print Page Mode under Image Options to On Does this solve your problem The task is complete Go to action 3 3 If using a downloaded font ensure that the font is recommended for the printer ...

Page 516: ... click Chart Print on the Diagnosis tab of the Tool Box c Click Pitch Configuration Chart The Pitch Configuration Chart is printed Does this solve your problem The task is complete Contact Dell 3 Replace the fusing unit the transfer unit and the retard roller a Replace the fusing unit the transfer unit and the retard roller See Replacing the Fusing Unit the Transfer Unit and the Retard Roller b Af...

Page 517: ...oblem The task is complete Go to action 3 3 Check the wrinkle Is the wrinkle within 30 mm of the four edges of the envelope This type of wrinkle is considered normal Your printer is not at fault Go to action 4 4 Load the envelopes in the MPF properly For details see Loading Envelopes in the MPF Does this solve your problem The task is complete Go to action 5 5 Adjust the paper guides properly Does...

Page 518: ...are incorrect 2 When you use the MPF reverse the paper and then try again When you use any of the trays change the paper and then try again Does this solve your problem The task is complete MPF Go to action 3 trays Contact Dell 3 Change the paper with another one and then try again Does this solve your problem The task is complete Go to action 4 4 Use any of the trays in place of the MPF Does this...

Page 519: ... used Thick 2a Thin 2b Rough Surface 2c If using paper other than the above go to action 2d 2e 2a Use thick paper that is 216 g m2 or less Does this solve your problem The task is complete Go to action 3a 2b Use thin paper that is 60 g m2 or more Does this solve your problem The task is complete Go to action 3a 2c Load rough surface paper one sheet at a time Does this solve your problem The task i...

Page 520: ...o to action 3a 2c Load rough surface paper one sheet at a time Does this solve your problem The task is complete Go to action 3b 2d Ensure that the envelope is properly loaded in the MPF as instructed in Loading Envelopes in the MPF Does this solve your problem The task is complete Go to action 3c 2e Is the print media damp Go to action 3d Go to action 3a 3a Fan the print media Does this solve you...

Page 521: ...ted Does this solve your problem The task is complete Contact Dell Action Yes No 1 Ensure the fusing unit is installed correctly Does this solve your problem The task is complete Go to action 2 2 Replace the fusing unit the transfer unit and the retard roller a Replace the fusing unit the transfer unit and the retard roller See Replacing the Fusing Unit the Transfer Unit and the Retard Roller b Af...

Page 522: ...tard roller in the MPF where the multi feed occurred with a cloth moistened with water Does this solve your problem The task is complete Go to action 6 6 Decrease the number of print media to be loaded to the MPF Does this solve your problem The task is complete Contact Dell Action Yes No 1 Replace the fusing unit the transfer unit and the retard roller a Replace the fusing unit the transfer unit ...

Page 523: ...phone Diagnose the fax connection See Diagnosing the Fax Connection Faxes are not sent correctly to the numbers stored in the memory Print a Phone Book list and ensure that the numbers are stored in the memory correctly The document does not feed into the printer Ensure that the document is not wrinkled and you are putting it in correctly Check that the document is of the right size not too thick ...

Page 524: ...store the document or wait for the job in progress e g a fax transmission or reception to complete Blank areas appear at the bottom of each page or on other pages with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting See Print Media Guidelines The printer will not send or receive faxes Ensure that the country code is set correctly Press the I...

Page 525: ...reless LAN and scan documents The printer scans very slowly Graphics are scanned more slowly than text when using the Scan to Email or Scan to Network Folder feature Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Scanning images at a high resolution takes more time than scanning at a low resolution Document mi...

Page 526: ...o a specified destination via the Scan to Email or Scan to Network Folder feature Check if the following settings have been set correctly on the Dell Printer Configuration Web Tool Scan to Network Folder Check the following settings under Address Book Server Address Server Address Share Name Server Path Login Name Login Password Scan to Email Check the following setting under Address Book E Mail A...

Page 527: ... the left 9 Select the Restart the destination server automatically if required check box and then click Install 10 Restart the computer Symptom Cause Action The certificate import button is disabled SSL TLS communication is disabled Create a self signed certificate and enable SSL TLS The certificate details button is disabled The certificate cannot be imported The time setting is incorrect Confir...

Page 528: ... high level certificates Trusted Intermediate have been imported and are not deleted and whether the validity period has expired Although a certificate was imported it is not displayed when selecting with Local Device The type of the certificate is incorrect To import a certificate for use with the device own device import the secret key and a certificate of the PKCS 12 p12 pfx format as a pair Se...

Page 529: ...ble is connected properly Ensure that the printer is turned on Ensure that the scanner driver is installed on your computer The Address Book Editor retrieves the Address Book data via the scanner driver when the printer is connected using a USB cable The TWAIN driver cannot connect to the printer Check that the USB or Ethernet cable is connected properly If using the network connection check that ...

Page 530: ...530 Troubleshooting Guide ...

Page 531: ...531 Appendix Appendix 533 ...

Page 532: ...532 ...

Page 533: ...installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Online Services You can access Dell Support through the following websites Product support and manuals www dell com support www dell com support manuals www dell com printer Warranty and Return Policy Dell Inc Dell manufactures its hardware products from parts and components that are new or equiva...

Page 534: ... Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances 4 9 3 Non voice equipment 4 This equipment is not capable under all operating conditions of correct at the higher speeds for which it is designed Telecom will accept no responsibility should...

Page 535: ...e dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment Labeling Requirements This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must...

Page 536: ...Canada IC Utilisez l appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal Ce périphérique a également été évalué et démontré conforme aux limites d exposition aux RF d IC dans des conditions d exposition à des appareils mobiles les antennes se situent à moins de 20 cm du corps d une personne Ce périphérique est homologué pour l utilisation au Canada Pou...

Page 537: ...e que les spécifications techniques d Industrie Canada ont été respectées Il n implique pas qu Industrie Canada a approuvé le matériel L indice d équivalence de la sonnerie IES du présent matériel est de 0 0 L IES assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une c...

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