1049
Troubleshooting
How to Troubleshoot
switch:
flash_init
8.
If you had set the console port speed to anything other than 9600, it has been reset to that particular speed. Change
the emulation software line speed to match that of the switch console port.
9.
Load any helper files:
switch:
load_helper
10.
Start the file transfer by using the Xmodem Protocol.
switch:
copy xmodem: flash:
image_filename.bin
11.
After the Xmodem request appears, use the appropriate command on the terminal-emulation software to start the
transfer and to copy the software image into flash memory.
12.
Boot the newly downloaded Cisco IOS image.
switch:
boot flash:
image_filename.bin
13.
Use the
archive download-sw
privileged EXEC command to download the software image to the switch.
14.
Use the
reload
privileged EXEC command to restart the switch and to verify that the new software image is operating
properly.
15.
Delete the flash:
image_filename.bin
file from the switch.
Recovering from a Lost or Forgotten Password
If you lose or forget your password, you can delete the switch password and set a new one.
Before you begin, make sure that:
You have physical access to the switch.
At least one switch port is enabled and is not connected to a device.
To delete the switch password and set a new one, follow these steps:
1.
Press the
Express Setup
button until the SETUP LED blinks green and the LED of an available switch downlink port
blinks green.
If no switch downlink port is available for your PC or laptop connection, disconnect a device from one of the switch
downlink ports. Press the
Express Setup
button again until the SETUP LED and the port LED blink green.
2.
Connect your PC or laptop to the port with the blinking green LED.
The SETUP LED and the switch downlink port LED stop blinking and stay solid green.
3.
Press and hold the
Express Setup
button. Notice that the SETUP LED starts blinking green again. Continue holding
the button until the SETUP LED turns solid green (approximately 5 seconds). Release the
Express Setup
button
immediately.
This procedure deletes the password without affecting any other configuration settings. You can now access the switch
without a password through the console port or by using Device Manager.
4.
Enter a new password through the device manager by using the Express Setup window or through the command
line interface by using the
enable secret
global configuration command.
Summary of Contents for IE 4000
Page 12: ...8 Configuration Overview Default Settings After Initial Switch Configuration ...
Page 52: ...48 Configuring Interfaces Monitoring and Maintaining the Interfaces ...
Page 108: ...104 Configuring Switch Clusters Additional References ...
Page 128: ...124 Performing Switch Administration Additional References ...
Page 130: ...126 Configuring PTP ...
Page 140: ...136 Configuring CIP Additional References ...
Page 146: ...142 Configuring SDM Templates Configuration Examples for Configuring SDM Templates ...
Page 192: ...188 Configuring Switch Based Authentication Additional References ...
Page 244: ...240 Configuring IEEE 802 1x Port Based Authentication Additional References ...
Page 298: ...294 Configuring VLANs Additional References ...
Page 336: ...332 Configuring STP Additional References ...
Page 408: ...404 Configuring DHCP Additional References ...
Page 450: ...446 Configuring IGMP Snooping and MVR Additional References ...
Page 490: ...486 Configuring SPAN and RSPAN Additional References ...
Page 502: ...498 Configuring Layer 2 NAT ...
Page 770: ...766 Configuring IPv6 MLD Snooping Related Documents ...
Page 930: ...926 Configuring IP Unicast Routing Related Documents ...
Page 976: ...972 Configuring Cisco IOS IP SLAs Operations Additional References ...
Page 978: ...974 Dying Gasp ...
Page 990: ...986 Configuring Enhanced Object Tracking Monitoring Enhanced Object Tracking ...
Page 994: ...990 Configuring MODBUS TCP Displaying MODBUS TCP Information ...
Page 996: ...992 Ethernet CFM ...
Page 1066: ...1062 Using an SD Card SD Card Alarms ...