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Canon Oce Colr Wave 500, Operation Manual

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Canon Oce Colr Wave 500 Operation Manual Download Page 344

Remote Service: allow remote assistance

When you have made all settings required and you want to allow the service organization to
remotely access the printer, you can enable remote assistance.

Procedure

1.

Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance].

2.

A message informs the user whether a connection is made. When configured correctly, the
message [Remote assistance to the system is enabled and currently accepting a connection] and
two arrows appear. 
When the connection with the service organization is established, a remote service operator
(service technician) is able to operate the system and provide assistance remotely.

NOTE

• Since a remote assistance session is established via a point-to-point connection, only this

specific system, and none of the other systems at the customer's site, can be reached.

• Click on [Stop remote assistance] when you want to terminate the connection with the service

organization. This way the customer always stays in control.

Remote Service: allow remote assistance

344

Chapter 9 - Support

Summary of Contents for Oce Colr Wave 500

Page 1: ...Operation guide Océ ColorWave 500 ...

Page 2: ...no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Océ reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes Edition 2015 02 US ...

Page 3: ...in the United States and or other countries Mozilla and Firefox are registered trademarks of Mozilla Systems Incorporated PostScript 3 is a registered trademark of Adobe Systems Incorporated QR Code is a registered trademark of DENSO WAVE INCORPORATED PlanWell Collaborate is a registered trademark of ARC Document Solutions Products in this publication are referred to by their general trade names I...

Page 4: ......

Page 5: ...olding device optional 38 Switch the folding device to manual operation and back 38 The take up module optional 40 Configure the Roll to roll mode 40 The Océ Delivery Tray optional 41 Correct use of the Océ Delivery Tray 41 Océ ClearConnect the multi touch user panel 42 Introduction to Océ ClearConnect 42 The home screen 44 The Smart Access 46 Presets and advanced settings 48 The settings concept ...

Page 6: ...bs and print jobs 96 Store print copy and scan jobs in the Smart Inbox 97 Set the expiration time out for Smart Inbox jobs 98 Close or delete a Smart Inbox 99 Configure your Network and Security Settings 100 Configure the network settings in Océ Express WebTools 100 Set the link speed and duplex mode 101 User roles and authorizations 102 Log in as an authorized user 103 Change the password for aut...

Page 7: ...roductivity 159 Set the print quality 159 Set the long plot mode 160 Set the automatic roll switch 161 Set the spool threshold 162 Set the rotation mode 163 Set the alignment mode 164 Set the Adobe PDF Print Engine 165 Set transparency flattening for PDF 166 Set the Multipage PDF printing order 167 Set the Océ Print Assistant Behavior 168 Optimize the print productivity 169 Optimize the Color mana...

Page 8: ...Driver to send a print job 217 Use Océ Publisher Mobile to send a print job 218 Print from your mobile device 220 Use FTP to send a print job 221 Use LPR to send a print job 222 Use the cloud to send a print job 223 Troubleshoot print job submission 224 Basic Print Jobs Default 225 Do a default print job 225 Direct print 227 Print from a USB key 228 Extended Print Jobs 229 Print presets on the use...

Page 9: ...ebTools 285 Replace the Media 286 The media drawer 286 Remove a media roll 287 Unpack the media roll 290 Load a media roll 292 Media types 296 Media sizes 298 Refill the Toner 300 Replace the toner cartridge 300 Replace the maintenance tray 303 Maintain the Scanner 307 Clean the scanner 307 Calibrate the scanner 309 Chapter 6 License Management 311 Introduction to license management 312 Check your...

Page 10: ...print 336 Print a test print 337 Chapter 9 Support 339 Counter history 340 Audit log 341 Remote Service configure the proxy 342 Remote Service check the connection 343 Remote Service allow remote assistance 344 Chapter 10 Contact 345 Downloads and support for your product 346 Reader s comment sheet 347 Index 349 Contents 10 ...

Page 11: ...Chapter 1 Introduction ...

Page 12: ...bserved for safety Overview of the attention getters Word Icon Indicates WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay at tention to these warnings CAUTION General hazard Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the ma...

Page 13: ...tions concerned Safety information Before using this Océ product make sure that you read and understand the safety information which is part of the user documentation You can download the safety information via http downloads oce com or if applicable find it on the user documentation CD DVD that is delivered together with the machine or obtain the safety information from your local Océ representat...

Page 14: ...nload website under the product name http downloads oce com Available as a PDF file Océ Large Format Systems Connectivity Administration guide On the download website under the product name http downloads oce com Available as a PDF file in English only Océ PlotWave ColorWave Systems Secur ity Administration guide On the download website under the product name http downloads oce com Available as a ...

Page 15: ...ion Océ Publisher Select Documentation Availability User guide Océ Publisher Select On the download website under the product name http downloads oce com Available as a PDF file in multiple languages Online Help Embedded in the application Available in multiple languages Available documentation Chapter 1 Introduction 15 ...

Page 16: ...Available documentation 16 Chapter 1 Introduction ...

Page 17: ...Chapter 2 Get to Know the Printing System ...

Page 18: ...é Scanner Express optional you can also per form copy and scan jobs Use the Océ ClearConnect multi touch user panel to easily configure and submit your jobs Océ Express WebTools Océ Express WebTools provide multiple users a remote view on the system and control on the system s workflow without any need to install software The System administrator or the Key operator can also use Océ Express WebToo...

Page 19: ...ve 500 requires a floor space working area of at least 3100 mm x 2260 mm or 122 inch x 89 inch 500mm 19 7 2260mm 89 3100mm 122 500mm 19 7 2100mm 82 6 500mm 19 7 700mm 27 6 1260mm 49 6 500mm 19 7 560mm 22 Connect your Printing System Chapter 2 Get to Know the Printing System 19 ...

Page 20: ...he back of the printer C 3 Plug the other side of the mains supply cable into the wall socket 4 Make sure one end of the network cable is connected to your company network 5 Plug the other end of the network cable into the network connection at the left back of the printer D to connect the printer to your company network D Connect the mains supply cable and the network cable 20 Chapter 2 Get to Kn...

Page 21: ...is plugged in For more information see Connect the mains supply cable and the network cable on page 20 Procedure 1 Switch on the power switch at the back of the printer 2 Press the on off button at the front of the printer to start the system Switch on the printing system Chapter 2 Get to Know the Printing System 21 ...

Page 22: ...ress the on off button at the front of the printer to switch the printing system off NOTE You can also use the Shut down button in Océ Express WebTools IMPORTANT Wait until the on off button stops blinking 2 Switch off the power switch at the back of the printing system Turn off the printing system 22 Chapter 2 Get to Know the Printing System ...

Page 23: ...Turn off the printing system Chapter 2 Get to Know the Printing System 23 ...

Page 24: ...ff on page 22 and Disconnect the network cable and the mains supply cable on page 331 Close the media drawers NOTE Be aware of the size of the printer working area see Printer working area Footprint on page 19 Procedure 1 Pull with both hands to remove the left side cover 2 Pull at the left foot cover to remove it 3 Push the handle 1 The foot snaps up 2 Move the system 24 Chapter 2 Get to Know the...

Page 25: ...1 until it touches the ground and locks 2 You should hear a click when it locks into place 2 1 NOTE If you do not hear a click place your foot on the foot of the printer 1 and at the same time push gently against the printer until you hear the click 7 Place the foot cover Place the pin into the notch Move the system Chapter 2 Get to Know the Printing System 25 ...

Page 26: ...8 Place the pin into the notch to mount the left side cover Pin Notch 9 Push the cover into place Move the system 26 Chapter 2 Get to Know the Printing System ...

Page 27: ...10 Repeat action 6 till 9 for the right side cover Move the system Chapter 2 Get to Know the Printing System 27 ...

Page 28: ...er cartridge yellow Toner cassette for yellow Océ TonerPearls 7 toner cartridge black Toner cassette for black Océ TonerPearls 8 toner cartridge magenta Toner cassette for magenta Océ TonerPearls 9 transparent top cover Door to access the print surface media output section 10 top delivery tray Delivery tray that collects the printed output 11 USB port USB connector to use a USB key to print from o...

Page 29: ...inter This button is equivalent to the Shut down but ton in Océ Express WebTools 14 lower right side cover Component that covers the controller 15 foot Component at the bottom of the printer used to lever it The components of the printer front Chapter 2 Get to Know the Printing System 29 ...

Page 30: ... to connect the folding device to 3 maintenance tray drawer 4 upper back cover Cover at the back of the device used to access the machine for error recovery 5 power switch Switch the main power supply on or off You can find the serial number of the printer on the sticker above the power switch The components of the printer back 30 Chapter 2 Get to Know the Printing System ...

Page 31: ...No Component Description Function 1 media roll 1 Media placed on roll holder in first position 2 media roll 2 Media placed on roll holder in second position 3 roll holder Carries the media roll 4 roll loading station Groove integrated behind the front cover of the me dia drawer The media drawer Chapter 2 Get to Know the Printing System 31 ...

Page 32: ...tor to get the printer out of sleep mode 3 USB port Port to insert a USB key into 4 stop button Button that allows the operator to stop the printer and scanner 5 home button Button to return to the home screen on the user panel display 6 green button touch Dynamic tile on the user panel display that allows the operator to start a scan print or copy job The user panel Océ ClearConnect 32 Chapter 2 ...

Page 33: ...Closes off the scanner 2 output refeed protector Prevents that your output is refed into the scan ner 3 originals exit Exit for the scanned original 4 original feeding table Use the original feeding table to feed the original into the scanner face up 5 open levers Use the open levers to open the top cover of the scanner The components of the scanner optional Chapter 2 Get to Know the Printing Syst...

Page 34: ... set of rollers used to transport the original 5 original support rollers A set of rollers to guide the original 6 scanner top cover rollers A set of rollers in the top cover to guide the orig inal 7 original sensors Sensors to detect the original 8 transparent contact plates Cover of the image sensors 9 original feeding table Use the original feeding table to feed the original into the scanner fa...

Page 35: ... cores the printed output is automatically delivered at the back of the printer The installation of one of the finishing options is then advised Some media require a specific output delivery For example heavy media or media that requires a manual cut can automatically be delivered at the back of the printer This is defined in the properties of the media type If you select Top Delivery Tray TDT you...

Page 36: ... is an automatic folding device that folds large sized plots NOTE The folding device is not sup ported in combination with the Receiving rack basket Océ Delivery Tray or take up mod ule If you use a folding device you must set the type of the folding device see Define the type of the folding device on page 154 Océ Delivery Tray Illustration The Océ Delivery Tray is a flat tray behind the printer T...

Page 37: ...st put the machine into the Roll to roll mode You can enable the Roll to roll mode in Océ Ex press WebTools and on the user panel NOTE The take up module is not suppor ted in combination with the Re ceiving rack basket folding de vice or Océ Delivery Tray See The take up module optional on page 40 Configure the Roll to roll mode in Océ Express Webtools on page 146 and Configure the Roll to roll mo...

Page 38: ...sed media Switch the folding device to manual operation and back Introduction The Océ 2400 fanfold and the Océ 4311 fullfold are integrated in the system You can use the folding device also as a stand alone folding device NOTE For more information about the folding devices see the separate operation manual of the folding device Online mode versus manual mode The folding device is connected to the ...

Page 39: ...of the folded package The number left of the icon indicates the folding program num ber If the folding program number is G and the width of the folded package is 0 please press arrow up to select a valid folding program number 1 to 8 Switch from manual mode to online mode Repeat the same procedure as explained above but now make sure that the ONL is displayed Switch the folding device to manual op...

Page 40: ...de the machine cuts and delivers each print to the selected delivery destination Configure the Roll to roll mode Introduction When you want to use the take up unit your printer has to be in the Roll to roll mode When you enable the Roll to roll mode the printer will not cut between pages You can also configure the Roll to roll mode in Océ Express Webtools NOTE When the Roll to roll mode is enabled...

Page 41: ...ked output Move the Océ Delivery Tray towards the back of the printer and make sure you align parallel Attach the Océ Delivery Tray to the printer and make sure it is well connected Following this proce dure ensures an optimal positioning of the device and minimizes the chances of damaging your Océ Delivery Tray and the Océ Col orWave 500 Your copies show dog ears Adjust the position of the left a...

Page 42: ...d or the print queue is paused When the light is off the system is ready or shutdown 2 wake up button The button that allows the operator to do the following Get the printer out of sleep mode Wake the printer up to full functionality 3 USB port You can insert a USB device to Print a file directly from the USB device Scan an original and save it directly on the USB device The green light that illum...

Page 43: ...he user panel display Reset settings to default by pressing the button twice 6 green button touch Dynamic tile on the user panel display that allows the operator to do the following Start a scan job a print job or a copy job on the user panel Introduction to Océ ClearConnect Chapter 2 Get to Know the Printing System 43 ...

Page 44: ...you can access the system menu When you tap the system menu thumbnail a new window opens with a dynamic view of the system and printer setup set tings 3 Copy tile Scan tile Print tile These dynamic tiles help you to perform copy scan and print jobs Select the correct tile for your job When you tap one of the tiles and then use the Smart Access you can start your job immediately As default the prin...

Page 45: ...the Smart Access The view shows the width and alignment of your document while it slides through the Smart Access 6 green button The green button is dynamic and appears on all screens in the bottom right corner of the display When the button is green the printer is ready to process your job When the button is gray the printer is not ready to process your job The home screen Chapter 2 Get to Know t...

Page 46: ...el Select the number of copies 2 live scan view Check how your document is being scanned by the printer You can check the width and alignment of the original to ensure best performance 3 green button Tap the green button to start the job The Scan Smart Access Tap the scan tile on the user panel to view the scan Smart Access The Smart Access has the following functionalities Component Function 1 lo...

Page 47: ...has the following functionalities Component Function 1 locations Select the location you want to retrieve your job from You can swipe through the list of various locations from Smart Inboxes USB or cloud locations 2 green button Tap the green button to start the job The Smart Access Chapter 2 Get to Know the Printing System 47 ...

Page 48: ...s for your job The presets are divided into categories such as Media Lay out etc When you tap a preset tile it gives quick access to a short list of other presets you can choose 2 job pane The job pane helps to manage jobs Information is given on your job Make sets Delete a job Tap a tile to switch between the presets settings window and a window with a preview of the document only for Smart Inbox...

Page 49: ... new window with presets opens When you tap the print tile and tap the settings of a listed job a new window with the print presets opens Presets The copy scan and print menus each have their own categories of presets Media Layout Image and Finishing are the categories for copy and print File and Original are the categories for scan Per preset category the default setting is visible in the preset ...

Page 50: ...n via FTP or SMB A cloud location via WebDAV Presented when you create an external location via WebDAV PlanWell Collaborate Arc document solution application Presented when you create an external location via PlanWell Collaborate When you tap one of these locations a window with a list of the location s folders and files opens You can select a file and tap the green button to print your file NOTE ...

Page 51: ...dow of your job NOTE This is only possible for jobs in the Smart In boxes 3 Job settings Function When you open a location folder a window opens with files listed as jobs The jobs are listed with the job set tings Tap the job settings to open the window with presets and advanced settings You can make changes here be fore you print the job The locations Chapter 2 Get to Know the Printing System 51 ...

Page 52: ... pan the image to see it in more detail You can shift between the various job files that are part of one location Swipe left or right to view the other job files Tap the Edit tile in the job pane to open the preset window In the preset window tap the View tile to go back to the preview win dow NOTE If you have a multi page job you can only view the first page Job preview 52 Chapter 2 Get to Know t...

Page 53: ...job queue 1 3 2 No Component Function 1 active job Job information of the active job and the printer status is dis played 2 system menu Tap the system menu thumbnail to access the system menu 3 job queue Tap on the active job to open the job queue window See all the listed jobs and access them when you tap the job settings Move the listed jobs up or down the list The job queue and the system menu ...

Page 54: ...er 2 setup menu The setup menu gives general information on the printer In the list you can get access to Media calibration Roll to roll option with optional take up module Network settings Security Clear system Test prints Counters Scanner calibration with optional scanner Install additional hardware Printer calibration System update The job queue and the system menu 54 Chapter 2 Get to Know the ...

Page 55: ...for copy jobs Function Location 1 View the copy job Open the Smart Inbox location on the user panel tap the copy job and view the image Open the Smart Inbox in Océ Express WebTools tap the icon in front of the job to view the image User panel Océ Express WebT ools 2 Store a copy job in the Smart Inbox temporarily Enable the functionality in Océ Express WebTools to store copy jobs in the Smart Inbo...

Page 56: ...nbox you want to submit the job to the queue Océ Express WebTools Job submitter 2 Print a print job on the printer When you have sent the job go to the printer and find your job in the Smart Inbox Change the settings and tap the green button to print your job Via the Smart Access in the home screen you can also view all the oth er unprinted jobs Select a job and tap the green button to print NOTE ...

Page 57: ...the job settings section of your job Procedure 1 Feed the original face up and centered on the original feeding table The copy tile with the copy Smart Access is automatically selected on the user panel 2 Select the number of copies and tap the green button NOTE Tap on Release the original under the Smart Access to release your original from the scanner Do a default copy job Chapter 2 Get to Know ...

Page 58: ...n Smart Access is visible 3 Select the preferred location in the Smart Access and tap the green button When you do not select a location the file is sent to the public Smart Inbox NOTE Tap on Release the original under the Smart Access to release your original from the scanner Result A scan to file is made and sent to your preferred location As default you can find your file in the public Smart In...

Page 59: ...o send a print job on page 217 Océ Publisher Mobile Use Océ Publisher Mobile to send a print job on page 218 Océ Mobile WebTools Print from your mobile device on page 220 Or submit a job via LPR Use LPR to send a print job on page 222 FTP Use FTP to send a print job on page 221 The cloud WebDAV Use the cloud to send a print job on page 223 PlanWell Collaborate Use the cloud to send a print job on ...

Page 60: ...The jobs are listed in a new window 3 Select your job from the list 4 Tap the green button next to the job settings Do a default print job 60 Chapter 2 Get to Know the Printing System ...

Page 61: ...use their own private and internal clouds Working with the cloud on the Océ ColorWave 500 is very easy Procedure Description Via Connection Make a connection between your preferred cloud appli cation and the printer To do this create an external location in Océ Express WebTools via WebDAV Océ Express WebTools For print jobs Open the cloud application locally PC or mobile de vice Add and save the f...

Page 62: ...The cloud 62 Chapter 2 Get to Know the Printing System ...

Page 63: ...Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 64: ...s on the user panel under system menu Network settings NOTE When Océ Express WebTools does not appear contact the network administrator to check the network parameters Check whether the printer s network settings have been registered in the network infrastructure Jobs tab The Jobs tab contains 4 different sections You can create a new job you can see an overview of the jobs in the Job queue and th...

Page 65: ...an manage for example the system patches security patches and the licenses You can also make a connection with remote service to check and control your system System tab The System tab gives an overview of the current status of the printing system You can open the System tab in the lower left corner of the Océ Express WebTools screen Océ Express WebTools Chapter 3 Define your Workflow with Océ Exp...

Page 66: ...nable cookies Step Action Value 1 Select Tools Internet Options Security Local intranet Custom Level 2 ActiveX controls and plug ins Binary and script behaviours Enable 3 Downloads File download Enable 4 Miscellaneous Allow META REFRESH Enable Launching applications and unsafe files Enable Use Pop up blocker Disable 5 Scripting Active scripting Enable Set the security settings for Microsoft Intern...

Page 67: ...he Internet browser you use set the required minimum browser security settings as indicated below NOTE You must enable cookies Step Action Value 1 Select Firefox Options Options 2 Content Block pop up windows Disable Enable Javascript Enable Set the security settings for Mozilla Firefox Chapter 3 Define your Workflow with Océ Express WebTools 67 ...

Page 68: ...d Printed Indicates that the job has been printed Attention needed General error message Account data missing State when the account data for the job is missing Overview of the job states in the Job queue State Icon Description Receiving Indicates that the Queue is receiving the job data Processing Indicates that the Queue is processing the job data Ready to print Indicates that the job is ready f...

Page 69: ...eping Energy saving state State when not all functionality is available due to printer sleeping Warming up State when not all functionality is available due to print er warming up Initializing State when the system software is initializing Printer paused The system pauses the print queue but keeps access to all other functionality Processing The system is receiving or processing data Ready to prin...

Page 70: ...d to Océ Remote Service is enabled but could not connect to Océ Remote assistance to the system is enabled and currently accepting a connection The E shredding states Icon Description no icon E shredding is disabled E shredding is enabled or busy A tooltip is available with extra information The Roll to roll states Icon Description no icon The system is in Roll to sheet mode The system is in Roll ...

Page 71: ...ss WebTools are default values for the general system behavior You can define a number of job settings in the Océ printer drivers or the Océ job submission tools The settings defined in the printer drivers or the job submission tools always overrule the settings defined in Océ Express WebTools Define your Printing System Default Settings Chapter 3 Define your Workflow with Océ Express WebTools 71 ...

Page 72: ...lified Chinese Traditional Chinese Russian and Korean NOTE This language setting does not influence the language on the user panel On the user panel you can choose between the First language and the Second language You can define the values for the First language and the Second language in the regional settings of Océ Express WebTools When the selected language cannot be supported the default lang...

Page 73: ...on Internet options The Internet options window appears 4 Click on the General tab 5 Click on the Languages button at the bottom of the window Another window opens 6 Select the preferred language Click the Add button when you need to add a new language to the list 7 Click Move up to move the language to the top of the list 8 Click OK to confirm or Cancel to reject in both windows 9 Click on the Re...

Page 74: ...the browser toolbar 3 Click on Settings 4 Click on Show advanced settings 5 Click on Language and input settings The languages window opens 6 Select the preferred language Click on the Add button when you need to add a new language to the list 7 Click on the preferred language and drag it to the top of the list 8 Click on Done to confirm your entry 9 Click on the Refresh icon in the toolbar Océ Ex...

Page 75: ...Options Options The Options window opens 4 Click on the Content tab 5 In the Languages section click on the Choose button The languages window opens 6 Select the preferred language Click the Add button when you need to add a new language to the list 7 Click Move up to move the language to the top of the list 8 Click OK to confirm or Cancel to reject in both windows 9 Click on the Reload icon in th...

Page 76: ...a setting when you want to edit a single setting or click Edit in the settings group bar to access a window with all settings if you want to edit more settings in the group NOTE Before you can edit a setting or a settings group you must log in as an authorized user 3 Modify the settings A setting is enabled when you check the box 4 Click Ok to confirm or Cancel to reject your entries How to edit a...

Page 77: ...w configuration in the upper right hand corner of the screen A window opens 3 Scroll through the list of settings The first column displays the setting and the second column displays the values A indicates that the value of the setting is different than the original factory default value NOTE You can print the information with the standard print function of your browser View and check the settings...

Page 78: ...rs and the passwords for external locations are excluded from the file for security reasons License information is not included in the file either Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Save configuration in the upper right hand corner of the tab A window opens 3 Navigate to a location on the network to store the file 4 Save the settings hostname of printer date x...

Page 79: ...or Power user The loaded settings depend on the login profile Only the settings corresponding to the user login are loaded Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Restore configuration in the upper right hand corner of the screen A window opens 3 Navigate to a location on the network and select the settings file 4 Click Ok to load the settings file or Cancel to clo...

Page 80: ...y restore the System Administrator settings To restore all the factory default settings you must log in as a Power User Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Restore defaults in the upper right hand corner of the screen A window opens 3 Click Ok to restore the factory default settings or Cancel to close the window without restoring the factory defaults Restore th...

Page 81: ...d Collate Select On sort by set to sort your output by set 123 123 Select Off sort by page to sort your output by page 11 22 33 Print delivery Select Top Delivery Tray TDT to default deliver your output in the Top Delivery Tray Select Back output to default deliver your output at the back of the printer Also select this option when you use the optional re ceiving rack or a folding device Color mod...

Page 82: ...nd click Edit in the upper right hand corner Setting Description Scale Select Automatic scale to the media size to scale the image to the media Select Automatic scale down when image is larger than media to scale down the image one format smaller than the original Select Custom scale factor to enter your own scale percent age with 100 percent as no scaling Mirror Select On to mirror the image alon...

Page 83: ...ect Océ Print Assistant OPA to automatically select the best print quality based upon the content of the file or manually choose a print quality yourself The choice of the print quality affects the speed of the job and the toner coverage For more information see Set the print quality on page 159 Set the print job default settings Chapter 3 Define your Workflow with Océ Express WebTools 83 ...

Page 84: ...n the Preferences Copy job defaults settings tab Click Edit in the upper right hand corner of the General copy job settings Setting Description Media selection policy Select Next larger to continue printing with a larger size me dia Select Exact size to only continue printing when the specified media size is available Start value for in the copy job name Fill in the number that replaces the hashes...

Page 85: ...S Enter any text string The string is the file extension for scan to CALS default CAL Scan delivery retry inter val When a scan is delivered to a remote location and scan delivery fails the printer retries after the time you set here Start value for in the scan file name Fill in the number that replaces the hashes in the name of scans to the Smart Inbox The number increases after each scan File na...

Page 86: ... Different kinds of Smart Inboxes can be created in Océ Express WebTools You can create Smart Inboxes for print jobs You create these Smart Inboxes in Océ Express WebTools under the Jobs tab When you create a Smart Inbox for print jobs it is only visible on your local browser When you send a print job to the printer the user panel will also display the Smart Inbox An operator can create Smart Inbo...

Page 87: ...agement Keep completed jobs in the Smart Inbox setting determines whether jobs that have been printed will be kept in the Smart Inbox for reprint or not Save You can select a scan job and save it on a location on the PC NOTE Only one user can save a scan job at a time If several users save a scan job the downloads will take place one after the other If a dialog to select the save location is still...

Page 88: ... the queue Functionality Description Delete To delete a job from the queue select the job and click Delete Retry To retry to send a job select the job and click Retry Send to To send a job to a new destination select the job and click Send to Then select the destination The Smart Inbox and the queue functionality 88 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 89: ...lue Publisher Express Disabled Default destination of print jobs Only Smart Inbox Restrict remote actions on jobs to the Key Operator No Display Smart Inboxes in Océ Express WebTools Disabled Display a view on all Smart Inboxes jobs No Override destination of print jobs No as specified in the job tick et Keep completed jobs in the Smart Inbox Yes Keep a copy of local print jobs in the Smart Inbox ...

Page 90: ...Enabled Default destination of print jobs Both queue and Smart Inbox Restrict remote actions on jobs to the Key Operator Yes Display Smart Inboxes in Océ Express WebTools Enabled Display a view on all Smart Inboxes jobs Yes Override destination of print jobs No as specified in the job tick et Keep completed jobs in the Smart Inbox Yes Keep a copy of local print jobs in the Smart Inbox Enabled Remo...

Page 91: ...ollow the steps to use the advised settings listed below Illustration Advised settings 1 Open the Preferences System defaults tab 2 select Edit in Job management 3 Enter the following values example Setting Value Publisher Express Enabled Default destination of print jobs Only Smart Inbox Restrict remote actions on jobs to the Key Operator Yes Display Smart Inboxes in Océ Express WebTools Enabled ...

Page 92: ...Setting Value Default Smart Inbox Public Use Smart Inboxes in a multiple user and repro environment 92 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 93: ...te and open a Smart Inbox for print jobs Publisher Express on page 95 Under the Configuration tab See Create and open a Smart Inbox for scan jobs and print jobs on page 96 Smart Inbox for scan jobs Next to the Smart Inboxes for print jobs you can also create Smart Inboxes for scan jobs in Océ Express WebTools Select the Configuration tab See Create and open a Smart Inbox for scan jobs and print jo...

Page 94: ... Smart Inbox is empty it will disappear from the user panel Procedure 1 Select the Jobs tab 2 Click on Open Smart Inbox 3 Click on the blank field to open a drop down list with the Smart Inboxes available on your system You can open an existing Smart Inbox from the list or you can type the name of a new Smart Inbox 4 Enter the name of the new Smart Inbox and press Enter or select the desired Smart...

Page 95: ...sher Express are not permanent Once the Smart Inbox is empty it will disappear Procedure 1 Select the Jobs tab 2 Click on Create new job in the Publisher Express section 3 In the Workflow section click on the Smart Inbox field A drop down list with Smart Inboxes that contain one or more jobs opens 4 Select the desired Smart Inbox from the list or enter the name of the new Smart Inbox and press Ent...

Page 96: ...ter the time defined in Océ Express WebTools or when the Smart Inbox is full jobs will be deleted from the Smart Inbox Procedure 1 Open the Configuration Smart Inbox tab 2 Click on Create new A window opens 3 Enter a Name recognizable for the user This name appears on the user panel 4 Enter a Description 5 Click OK to confirm Result The Smart Inbox is now displayed in the Smart Inbox section and i...

Page 97: ...in the Smart Inbox Setting Result Keep completed jobs in the Smart Inbox Print jobs sent from Océ Express WebTools are now stored in the Smart Inbox Keep a copy of local print jobs in the Smart Inbox Print jobs send from the user panel are now stored in the Smart Inbox Keep a copy of copy jobs in the Smart Inbox Copy jobs are now stored in the Smart Inbox Keep a copy of scanned jobs in the Smart I...

Page 98: ... 3 Set the preferred time for the Remove completed jobs from the Smart Inbox after and or the Expiration timeout for Smart Inbox copy and scan jobs settings for example 48 hrs 4 Click OK The jobs are removed from the Smart Inbox at the defined time Result Jobs are stored in the Smart Inbox for the defined period of time Set the expiration time out for Smart Inbox jobs 98 Chapter 3 Define your Work...

Page 99: ...n the Smart Inbox and click Delete The default Public Smart Inbox cannot be deleted and will always be present Close the Smart Inbox for print jobs in the Smart Inbox section Step Action 1 Open the Jobs tab 2 Click on the X button at the right hand side of the Smart Inbox bar Delete the Smart Inbox for scan jobs and print jobs Step Action 1 Open the Configuration Smart Inbox tab 2 Select the Smart...

Page 100: ...l Procedure 1 Open the Configuration Connectivity tab 2 Click Edit in the upper right hand corner of the Network adapter section Here you can edit all the settings of the group in one window or 3 Click on a single setting in the list to edit only one setting For example click on the value of the IP type setting to display a window where you can change the value NOTE You can always find a short exp...

Page 101: ... select depends on the network card type Procedure 1 Open the Configuration Connectivity tab 2 Click on Edit in the Network adapter section or click on the Link speed and duplex mode setting 3 Select the value Automatic detection is default 4 Click on Ok to confirm or Cancel to reject your entries Set the link speed and duplex mode Chapter 3 Define your Workflow with Océ Express WebTools 101 ...

Page 102: ...splays the different user roles and the authorizations that belong to the role User role Description Key operator Besides the normal use of the system the Key Operator takes care of the system s daily maintenance The Key operator is authorized to change all default settings in the Pref erence tab of Océ Express WebTools System administra tor The System administrator takes care of the integration o...

Page 103: ...OTE Once you have logged in the log in lasts for the duration of the browser session If you have not been active for more than 30 minutes the session expires and you need to login again For security reasons it may be useful to periodically change the password for the three access modes in Océ Express WebTools Procedure 1 Click on the value of the setting you want to edit A login window opens 2 Sel...

Page 104: ... Administrator password or Power User password depending on the password you want to change A new window opens 3 Log in as Key operator to change the key operator password The default key operator password is KeyOp System administrator to change the system administrator password The default system administrator password is SysAdm Power user to change all the passwords The default power user passwo...

Page 105: ...strator To remotely shut down the printing system you can click on Shut down in the Support tab of Océ Express WebTools When the printing system is on you can also use this button to restart the system Shut down or restart the system Chapter 3 Define your Workflow with Océ Express WebTools 105 ...

Page 106: ...he Océ PlotWave ColorWave Systems Security manual Procedure 1 Open the Security Configuration tab 2 In the User access mode section click on the User authentication field 3 Change the User authentication setting to the required authentication User name and password the user has to enter his credentials domain user name and password to get access to the system Smart card the user has to use a smart...

Page 107: ...f hosts allows for flexible configuration For each of the hosts you can decide whether the communication from this host to the system needs to be encrypted by IPsec Procedure 1 Open the Security Configuration tab 2 In the Access control section click on the Access control setting 3 Change the Access control setting from Disabled to Enabled The setting is enabled when you check the box 4 Click OK t...

Page 108: ... host is allowed to connect to the printer IPsec station 1 Enable or disable IPsec IPsec is a security protocol that encrypts the communication between the host and the printer IPsec station 1 Pre shared key The key for encryption of this host connected via IPsec If empty the de fault preshared key is used For IPsec you can set the following setting Setting Description IPsec default pre shared key...

Page 109: ...tory default the e shredding function is disabled NOTE For more details on these settings please consult the Océ PlotWave ColorWave Systems Security manual Procedure 1 Open the Security Configuration tab 2 In the E shredding section click on the E shredding field 3 Select Enabled or Disabled The setting is enabled when you check the box NOTE When e shredding is enabled the system may require more ...

Page 110: ...ite passes Custom allows you to define the number of passes manually The factory default is DoD 5220 22 M NOTE Only set the number of overwrite passes to a number higher than 1 if your security policy requires it An increase of passes can affect the performance Procedure 1 Open the Security Configuration tab 2 Click on Edit in the upper right hand corner of the E shredding section 3 Select the pre...

Page 111: ...y policy requires it An increase of passes can affect the performance Note that more passes take more time Before you begin Make sure that E shredding is enabled For more information see Enable or disable the e shredding function on page 109 Procedure 1 Open the Security Configuration tab 2 Under E shredding click on E shredding algorithm and select Custom 3 Under E shredding click on E shredding ...

Page 112: ...es encryption of the print data between the client and the controller It can be easily used This self signed certificate has not been signed by a Certification Authority consequently the web browser will display a Certificate Error message the first time you use the HTTPS protocol When your security policy recommends it the administrator can request and import a certificate delivered by a Certific...

Page 113: ...ns 3 Make the required settings fill in the fully required domain name or the IP address and the additional information 4 Click Ok to save The web server generates a certificate request The content of the request is displayed plain text Example fake request BEGIN NEW CERTIFICATE REQUEST MIIBvDCCASQAwfDELMAkGA1UEBMCRlIxDDAKBgNVBAgTA0lERjEQMA4GA1UEBxMHQ1JFVEV J TDEBEGA1UEChMKT2NlIFBMVCBTQTEMMAoGA1UE...

Page 114: ... of the request in a csr file named certificate_request csr by default 6 Restart the controller 7 Send the content of this request to the Certification Authority Generate a new CA signed certificate 114 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 115: ...mplete all procedures to successfully import the certificate NOTE For more details on these settings please consult the Océ PlotWave ColorWave Systems Security manual Procedure 1 Open Océ Express WebTools 2 Open the Security HTTPS tab 3 Click on Import CA signed certificate A window opens 4 Select Root certificate in Certificate type 5 Browse to the Root certificate file and click on Open NOTE The...

Page 116: ...ficate Check and import the root certificate Complete all procedures to successfully import the certificate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select Intermediate certificate in Certificate type 4 Browse to the Intermediate certificate file and click on Open 5 When the message Certificate successfully imported opens go back to the main page to import ...

Page 117: ...icate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select CA signed certificate in Certificate type 4 Select Yes to validate the certificate against Java root certificates and click Open 5 When the message Certificate successfully imported pops up restart the controller The certificate is now installed on the server Check and import if needed the CA Root certif...

Page 118: ...import the root certificate Complete all procedures to successfully import the certificate Procedure 1 On each workstation open the web browser 2 Open the Certificates option of the browser For Internet Explorer In the Tools Internet Options Content window open Certificates 3 Check whether the CA Root certificate is already displayed in the Trusted Root Certification Authorities list 4 If it is no...

Page 119: ... visible as a preset tile When you tap the default tile the other available presets are shown Set the presets in Océ Express WebTools In Océ Express WebTools you can make the settings for the print copy and scan presets You only have to make the settings once and they will be visible on the user panel as presets Presets Description Default presets The default presets support the green button appro...

Page 120: ...rocedure 1 Open the Preferences Copy job defaults tab 2 Under User panel configuration Default presets for copy select the preset category you want to change for example Default layout preset 3 Select the setting you want to use as the default preset for example Standard half size When you want to make your custom preset default select Custom 4 Click Ok to confirm or Cancel to reject your entries ...

Page 121: ...tom image preset for copy 3 Check the box next to the Custom image preset for copy setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be used for the preset on the user panel 5 Select the settings you want to use for the custom preset for example choose to set Original type to Blueprint and Background compensation to On 6 Click Ok to con...

Page 122: ...s see File type on page 271 You can always find a short explanation of the setting in the tooltip Procedure 1 Open the Preferences Scan job defaults tab 2 Under User panel configuration Default presets for scan select the preset category you want to change for example Default File preset 3 Select the setting you want to use as the default preset for example JPEG Select Custom to make your custom p...

Page 123: ...Custom Original preset for scan 3 Check the box next to the Custom Original preset for scan setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be used for the preset on the user panel 5 Select the settings you want to use for the custom preset for example choose to set Original type to Photo and set Mirror to On 6 Click Ok to confirm or ...

Page 124: ...etting in the tooltip Procedure 1 Open the Preferences Print job defaults tab 2 Under User panel configuration Default presets for print select the preset category you want to change for example Default layout preset 3 Select the setting you want to use as the default preset for example Standard half size Select Custom to make your custom preset default 4 Click Ok to confirm or Cancel to reject yo...

Page 125: ...on Edit for example Custom image preset for print 3 Check the box next to the Custom image preset for print setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be used for the preset on the user panel 5 Select the settings you want to use for the custom preset for example choose to set Mirror to On 6 Click Ok to confirm or Cancel to rejec...

Page 126: ...our personal Smart In box or your scanned file is sent to the Smart Inbox of your choice USB If you select this location you can print from or scan to the USB Mass storage device you inserted in the user panel FTP If you select this location you can print from or scan to a shared folder on a remote workstation via FTP SMB If you select this location you can print from or scan to a shared folder on...

Page 127: ... scan to if you want to enable print and scan from and to USB Choose Print from only if you want to enable print from USB only Choose Scan to only if you want to enable scan to USB only Choose None if you want to disable the USB functionality 6 Enter the File name When you enter a generic name for example scan the file gets a unique file name An ascending number replaces the 7 Click Ok to save the...

Page 128: ...e the functionalities you want to use for PlanWell Collaborate Choose Print from and scan to when you want to enable print and scan from and to PlanWell Collaborate Choose Print from only when you want to enable print from PlanWell Collaborate only Choose Scan to only when you want to enable scan to PlanWell Collaborate only Choose None when you want to disable PlanWell Collaborate as an external ...

Page 129: ...me sharename path example myhost myshareddirectory scantofile For WebDAV locations use the full HTTP URL for example http example webdav org 8080 repository 7 Select under Credentials whether or not the user has to log in to access the external location Select Prompt the user to log in on the user panel when you want the user to log in on the user panel Login will appear when the user tries to acc...

Page 130: ...ile gets a unique file name An ascending number replaces the 11 Click Ok to save the external location NOTE The system will validate the external location and give an error message if the validation fails In case of an error you can click Save to save the external location with the error or click Change to change the entries Result When the validation succeeds the external location can be used via...

Page 131: ... you do not select a specific external location for a job Procedure 1 Select the Configuration External locations tab 2 Under External locations select the external location you want to set as default 3 Click on the checkbox icon under Actions Set a default external location Chapter 3 Define your Workflow with Océ Express WebTools 131 ...

Page 132: ...t the default print destination when the Override destination of print jobs setting is set to No as specified in the job ticket You can find this setting under Preferences System defaults Job management Procedure 1 Select the Preferences System defaults tab 2 Click on Edit in the Job management section or click on the setting Default destination of print jobs 3 Select Both queue and Smart Inbox or...

Page 133: ...lt 3 Click on the checkbox icon under Actions Your external location is now default 4 Select the Preferences Scan job defaults tab 5 Click on Edit in the General scan job settings section or click on the Default destina tion for scan jobs 6 Select Default external location Set a default Smart Inbox Step Action 1 Select the Configuration Smart Inbox tab 2 Under Smart Inbox select the Smart Inbox yo...

Page 134: ...if the DNS server can resolve the hostname to an IPv4 address If any of previously mentioned checks do not solve the problem enter the remote host IPv4 address instead of the hostname Missing or incorrect path Make sure that the path syntax conforms to hostname share folder or IP_address share folder The remote host could not be found Make sure that the hostname or IP address is correctly ty ped M...

Page 135: ... Server 6 Double click or select FileZilla server exe IMPORTANT Make sure you do NOT select FileZilla Server Inter face exe 7 Click Open The Add an app or Add a program window displays again 8 Scroll down the displayed list and select FileZilla serv er exe 9 Click Add The Windows Firewall Allowed apps window displays again Make sure that FileZilla server exe is added to the Al lowed apps or progra...

Page 136: ...ternal location for the Scan to operations The test of the external location cannot be performed an inter nal error has occurred Restart the system and try again Troubleshoot the creation of an FTP external location after an error message 136 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 137: ...ustomer s net work Check the network settings of the printer in Océ Express WebTools Primary DNS suffix Preferred DNS server Subnet mask Default Gateway Check with the System administrator if the DNS server can resolve the hostname to an IPv4 address If any of previously mentioned checks do not solve the problem enter the remote host IPv4 address instead of the hostname Missing or incorrect path M...

Page 138: ...that the destination folder exists on the remote host The specified user account has no write permission on this lo cation For scan to file check that the remote user has write per missions on the remote share The external location is full Make some space available on the external location for the Scan to operations The test of the external location cannot be performed an inter nal error has occur...

Page 139: ... or incorrect path Check the path and the URL syntax There may be some strange characters in the path or an incorrect URL The user name or password is incorrect Check the remote user name and the password If the user name and password are correct check also the path syntax The external location cannot be tested the remote server has reached the maximum number of connections The external locations ...

Page 140: ...format NOTE Every time you change the Measurement unit the controller recalculates the values from millimeter to inches and vice versa If you reverse to the original value of this setting a slight calculation difference can occur due to rounding differences Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Regional settings section or click on the setting you want to edit...

Page 141: ... suitable time out period that does not interfere with the print productivity Procedure 1 Open the Security Configuration tab 2 Click on Edit in the User access configuration section or click on the User session time out setting 3 Enter a time period 4 Click Ok to confirm or Cancel to reject your entries Configure the user session time out Chapter 3 Define your Workflow with Océ Express WebTools 1...

Page 142: ...time NOTE It is not possible to disable the automatic shut down of the printer with this setting The printer will always shut down once in twenty four hours due to power saving regulations Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section 3 Set the Automatic on setting to Enabled 4 Set the Start up time End of workday time First workday and Last...

Page 143: ...e up NOTE The value you set for the sleep mode timer must be higher than the energy save mode value If the value of the sleep mode is lower than the energy save mode the printer skips the energy save mode and goes into sleep mode The power consumption will be lower but it will also take the printer a bit longer to wake up again Procedure 1 Open the Preferences System defaults tab 2 Click on Edit i...

Page 144: ...media request timeout setting determines whether the printer either deletes the job from the Job queue or puts the job in attention state Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Media request timeout setting 3 When you enable the setting you must enter a time period as well If you choose to disable the setting the time ...

Page 145: ...ettings in Océ Express WebTools Procedure 1 Open the Preferences Print job defaults tab 2 Go down to the list of pen numbers 3 Click on the value of the pen number that you want to change The pen settings window opens You can configure the color width and pattern for this pen 4 Click on Ok to confirm or Cancel to reject your entries Configure the pen settings Chapter 3 Define your Workflow with Oc...

Page 146: ...d each print job is delivered to the Back output even if you set the Top delivery tray as output location for your prints NOTE To calibrate the printer the Roll to roll mode must be disabled Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Job management section or click on the Roll to roll mode setting 3 Select Enabled or Disabled 4 Click Ok to confirm or Cancel to reje...

Page 147: ... Create a new template see Create a new template on page 148 Delete all templates see Delete all templates on page 149 Export the templates see Export templates on page 150 Import templates see Import templates on page 151 Restore the factory defaults see Restore the factory defaults of the templates on page 152 Available actions per template you can see the available actions as an icon when you m...

Page 148: ...More or fewer settings will be shown depending on the selections made Procedure 1 Select the Preferences Fold tab in the Océ Express WebTools 2 At the right hand site click Create new 3 Enter a Name recognizable for the user 4 Enter a Description description of the settings used 5 Select the desired settings For every individual setting there is a tooltip available in the template editor to give a...

Page 149: ...Select the Preferences Fold tab in Océ Express WebTools 2 At the right hand site click Delete all 3 The system displays the message Remove all templates 4 Click Ok to delete all templates or Cancel to cancel the deletion Delete all templates Chapter 3 Define your Workflow with Océ Express WebTools 149 ...

Page 150: ...p file The zip file contains all available templates Procedure 1 Select the Preferences Fold tab in the Océ Express WebTools 2 At the right hand site click Export 3 Click Save to save the export in a zip file or Cancel to stop the export Export templates 150 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 151: ... WebTools 2 At the right hand site click Import 3 Mark the Check to overwrite existing templates checkbox to overwrite existing templates If you do not mark the checkbox duplicate imported templates will be given a serial number 4 Click Browse to Select the location of the templates zip file 5 Click Ok to import all templates or Cancel to cancel the import Import templates Chapter 3 Define your Wo...

Page 152: ...ed Procedure 1 Select the Preferences Fold tab in the Océ Express WebTools 2 At the right hand site click Restore factory defaults 3 The system displays the message Restore all factory default templates 4 Click Ok to restore the templates or Cancel to stop the restore Restore the factory defaults of the templates 152 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 153: ...he value of Finisher type to the type of finishing that is connected to the external output at the back of the printer The default value is No finisher You must only change this value if your hardware configuration changes 3 Click Ok to confirm your entries or Cancel to reject your entries Configure the Finishing settings Chapter 3 Define your Workflow with Océ Express WebTools 153 ...

Page 154: ...inter setup Finishing 2 Click on the Folder configuration setting The default value is No folding device installed 3 Select the appropriate type of the folding device Cross folder Cross folder with conveyor belt Cross folder with reinforcement unit Cross folder with conveyor belt and reinforcement unit Fan folder 4 Click Ok to confirm your entries or Cancel to reject your entries Define the type o...

Page 155: ... If no legend can be detected the print is delivered unfolded When enabled the Océ Finishing Assistant overrules the default rotation and alignment settings for folded output Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Layout section or click the Océ Finishing Assistant setting 3 Select Enabled if the printer must automatically detect the legend of your drawings ...

Page 156: ... move the mouse over one of the existing templates Settings Fold package Description Example Full fold Folded with first Z fold and second fold cross fold 279 mm 11 inch or 305 mm 12 inch Fan fold only Folded only with the first fold Z fold 180 230 mm 7 1 9 inch Reinforcement Description Example Enabled Glues the pre punched strips to the rear of the folded package NOTE Only possible when Fold ing...

Page 157: ... width The previous fold could be shorter Max 230 mm 0 30 mm Package size Description Example Width Defines the fold distance of the Z fold 180 230 mm 7 1 9 inch Height Defines the fold distance of the cross fold This only applies to the folding de vice in Full fold mode 279 mm 11 inch or 305 mm 12 inch Binding edge size Defines how much the binding is outside the package NOTE Only visible when th...

Page 158: ...Fold settings 158 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 159: ...yourself from the list below Print quality Number of passes resolution Dpi High speed 1 300x300 Economy fast 1 300x300 for B W 450x300 for color Production 2 600x600 Quality 4 600x600 In the print quality range from High speed to Quality the quality increases while the speed decreases Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Image section or click on the Print...

Page 160: ...n normal mode with a maximum plot length of 22 meter For the printer to be able to print long prints the print quality can be reduced Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the General non postscript rasterization settings section or click on the Long plot mode setting 3 Enable or disable The setting is enabled when you check the box 4 Click Ok to confirm or Can...

Page 161: ...unctionality the printer stops and request to load a new roll of the same size and type in the same media drawer location Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Automatic roll switch setting 3 Select Enabled or Disabled Select enabled if print productivity is an important factor 4 Click on Ok to confirm or Cancel to re...

Page 162: ...lt setting Select this value if you have both small and large print jobs High Select this value when you have more large print jobs and you want to reduce the risk of having to abort the file transfer due to a full job memory Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Spool threshold setting 3 Select Low Normal or High Sel...

Page 163: ...l 180 rotation Auto rotate landscape with additional 180 rotation Auto rotate media saving Auto rotate media saving with additional 180 rotation Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Layout section or click on the Rotation setting 3 Choose one of the values Select Auto rotate media saving or Auto rotate media saving with additional 180 rotation when the pri...

Page 164: ... the sheet You can choose the following alignment settings Alignment mode Top left Top Top right Left Center Right Bottom left Bottom Bottom right Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Layout section or click on the Alignment setting 3 Select the correct value Select Top right when the print productivity is the most important factor 4 Click Ok to confirm or...

Page 165: ...with the Adobe PDF Print Engine interpreter Disable Adobe PDF Print Engine to print black and white files in Economy mode or to use the Wipeout correction Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the PDF rasterization settings section or click on the Adobe PDF Print Engine setting 3 Select the correct value 4 Click Ok to confirm or Cancel to reject your entries Se...

Page 166: ...g performance is more important than print quality Large and complex PDF files are processed faster and use less memory NOTE You can only change the transparency flattening when the Adobe PDF Print Engine setting is set to Disabled You can find this setting under Preferences Print job defaults PDF rasterization settings Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the...

Page 167: ...TE You can only set the Multipage PDF printing order when the Adobe PDF Print Engine setting is set to Disabled You can find this setting under Preferences Print job defaults PDF rasterization settings Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the PDF rasterization settings section or click on the Multipage PDF printing order setting 3 Select the correct value 4 Cl...

Page 168: ...way the Océ Print Assistant can fine tune the to optimize further speed and quality to his personal needs The Océ Print Assistant will be the default mode for the Océ ColorWave 500 The number in the Océ Print Assistant behavior represents a position on a scale from 0 to 100 A higher number means an increased preference for print quality a lower number means an increased preference for print speed ...

Page 169: ... is one size smaller than the media defined on the system For example A1 prints in landscape on A0 and A2 prints in landscape on A1 You are not required to cut the media by hand 3 Use the Automatic landscape setting or the Auto rotate landscape with additional 180 rotation on the user panel or Océ Express WebTools to rotate the orientation au tomatically When productivity is the only important req...

Page 170: ...r information of the file you want to print input color space RGB or CMYK color space to the output color space of the This conversion can require approximations in order to preserve the image s most important color qualities To be able to reproduce colors it is important to define the following Input profile Standardization Color feel Rendering intents Output profile Optimize the Color management...

Page 171: ...primary colors red green and blue All three colors are required to produce white and the absence of all three produces black In additive mixing the RGB colors are the primary colors and cyan magenta and yellow CMY are the secondary colors CMYK Colors you print The CMYK color space is based on the CMYK color model The CMYK Cyan Magenta Yellow and Black color space is a subtractive color space where...

Page 172: ...d in more medium range digital cameras and many professional graphic artists prefer Adobe RGB for its larger gamut CMYK Euroscale coated This setting indicates an old offset press standard formerly used in Europe to print separations and proofs on coated me dia CMYK Euroscale uncoated This setting indicates an old offset press standard formerly used in Europe to print separations and proofs on unc...

Page 173: ...separations and proofs on coated media grade 1 CMYK SWOP2006 Coat ed3v2 This setting indicates an offset press standard used in the US to print separations and proofs on coated media grade 3 CMYK SWOP2006 Coat ed5v2 This setting indicates an offset press standard used in the US to print separations and proofs on coated media grade 5 Gray None no profile used Use this setting to directly transform ...

Page 174: ...s mode will look dull and grayish Graphics colors Use this setting to get a print with photo realistic colors Advised for photos or graphic art presentations If you select Graphics colors you can also adjust the advanced Color Management settings Graphics colors RGB input color profile Graphics colors CMYK input color profile only for TIFF and JPEG files or for PostScript and PDF files Graphics co...

Page 175: ...ome of the defined input colors will be outside the Océ ColorWave 500 color space These out of gamut colors are called a gamut mismatch When a gamut mismatch occurs the rendering intent setting decides what qualities of the image it should prioritize The rendering intent setting preserves one property of color at the expense of other color properties What are Rendering intents Chapter 3 Define you...

Page 176: ...est results for photos artwork GIS or images Perceptual rendering tries to preserve some relationship between out of gamut colors even if this results in inaccuracies for in gamut colors Rendering intent Perceptual photo 176 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 177: ...t advised for photos because this setting does not try to keep color realism The color saturation can come at the expense of changes in hue and lightness which is normally an unacceptable trade off for photo reproduction You can also use saturation rendering intent to prevent visible dithering if you must print com puter graphics on a printer It is not possible to prevent all dithering because pri...

Page 178: ...ign the old white point the location of the most pure and light white in a color space with the new white point and to keep the relative positions of the colors The Relative colorimetric rendering intent is advised for logos spot colors or PowerPoint presentations but the loss of contrast can be a problem with photos and images Rendering intent Relative colorimetric 178 Chapter 3 Define your Workf...

Page 179: ...ation of paper white As a result of that white areas can become yellowish be cause the printer tries to emulate the whitepoint of the input profile This setting provides the highest accuracy in rendering RGB colors into CMYK colors including rendering the source s white NOTE You can see the minor level of blue of the monitor background as a bluish white in the lightest tones of the printed output ...

Page 180: ...you select via the OMP Océ Media Profile file The output profile is applied automatically but it is important that you load the correct media on the Océ ColorWave 500 and that the correct OMP file is available on the controller see Configure the media profiles on page 195 see Install a media profile on page 196 What is an output profile 180 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 181: ...ide format Printer Driver 2 for Microsoft Windows and the Océ Publisher Select job submission application offer the same color management settings but now file type independent NOTE It is only important to know what the file type of your print job is if you want to use or must use the color management settings defined in Océ Express WebTools If you define the color management settings in your Océ ...

Page 182: ...r profile for your print job for example embedded profile created with Adobe Illustrator you can choose between 2 options You can use the Océ Wide format Printer Driver 2 for Microsoft Windows where you can indicate to follow the color settings managed by the application You can also send the job via FTP LPR Océ Publisher Select choose Document s color feel or Océ Publisher Express If the controll...

Page 183: ...ls cal NIRS nir nif CalComp cc 906 907 951 crf pci Edmics C4 c4 TIFF tif PostScript 3 ps li censed PDF pdf licensed JPEG jpg jpeg Depending on the file type of the job the default settings of one of the 4 file type paths in Océ Express WebT ools is used when there is no embed ded color profile present in the file Use Océ Express WebTools to adjust the color settings for the print job Color managem...

Page 184: ...Wide format Printer Driver 2 for Microsoft Windows offers color man agement settings You can select the required color management settings in the driver or you can indicate to use the printer s default settings Make sure the col or settings do not conflict with the color settings that may be set in another stage of the process 3 Océ Express WebToolsThe Settings Editor offers 3 default paths for co...

Page 185: ...space of the document and the settings for the print have to match This means that if you have set the color settings in more than 1 stage of the process described above you must check if the color settings do not counteract with each other Priorities in the color management settings Chapter 3 Define your Workflow with Océ Express WebTools 185 ...

Page 186: ... Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application NOTE Color management settings for HP GL files are used when printing via Océ Wide format Printer Driver 2 for Microsoft Windows Color management settings for HP GL HP GL 2 and HP RTL files 186 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 187: ...ization Color feel Rendering intent CAD colors RGB sRGB Adobe RGB Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for TIFF and JPEG files RGB input Chapter 3 Define your Workflow with Océ Express WebTools 187 ...

Page 188: ...d SWOP US Web uncoated ISO Coated v2 300 ECI ISO Coated v2 ECI PSO Uncoated ISO12647 ECI Uncoated FOGRA29 GRACoL2006 Coated1v2 SWOP2006 Coated3v2 SWOP2006 Coated5v2 Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for TIFF and JPEG files CMYK input 188 Chapter 3 Define your Workflow with ...

Page 189: ...ization Color feel Rendering intent CAD colors RGB sRGB Adobe RGB Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for PostScript files RGB input Chapter 3 Define your Workflow with Océ Express WebTools 189 ...

Page 190: ...d SWOP US Web uncoated ISO Coated v2 300 ECI ISO Coated v2 ECI PSO Uncoated ISO12647 ECI Uncoated FOGRA29 GRACoL2006 Coated1v2 SWOP2006 Coated3v2 SWOP2006 Coated5v2 Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for PostScript and PDF files CMYK input 190 Chapter 3 Define your Workflow ...

Page 191: ...ization Color feel Rendering intent CAD colors RGB sRGB Adobe RGB Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for PDF files RGB input Chapter 3 Define your Workflow with Océ Express WebTools 191 ...

Page 192: ...d SWOP US Web uncoated ISO Coated v2 300 ECI ISO Coated v2 ECI PSO Uncoated ISO12647 ECI Uncoated FOGRA29 GRACoL2006 Coated1v2 SWOP2006 Coated3v2 SWOP2006 Coated5v2 Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric None managed by application Color management settings for PDF files CMYK input 192 Chapter 3 Define your Workflow with Océ Expres...

Page 193: ...ne no profile used sGray Adobe Gray 20 Graphics colors Perceptual photo Saturation business graphics Absolute colorimetric Relative colorimetric NOTE Rendering intent is only valid for standardization sGray and Adobe Gray 20 None managed by application Color management settings for PDF files Gray input Chapter 3 Define your Workflow with Océ Express WebTools 193 ...

Page 194: ...in the production methods for media the profiles can change over time Contact your local representative where you can download new profiles When a new media type becomes available that you want your Océ ColorWave 500 to support you can install the corresponding Océ Media Profile Attributes For each media type the media profile optimizes a number of settings Mixing of colors system setting cannot b...

Page 195: ...available on the user panel and in the print job submission applications If you Disable a media profile it will no longer be available on the user panel and in the print job submission applications 4 Click Install if you must install a new media profile NOTE You must download the new media profile before you can install it to the Océ ColorWave 500 embedded controller Contact your local representat...

Page 196: ... 5 Select the media profile and click Open 6 Click the check box of the new or updated media profile and click the Enable button to make the media profile available on the user panel Result A warning message appears to inform you of the consequences for the already submitted jobs The file is stored on the Océ ColorWave 500 embedded controller The new file is visible in the media profile list on th...

Page 197: ...dia size to automatically detect the roll width when you load your custom media roll Procedure 1 Open the Media Media sizes tab 2 Click on Create a size 3 Enter a name recognizable for the user This name appears on the user panel Océ Express WebTools 4 Enter the desired media size properties 5 Click Ok to confirm or Cancel to reject your entries Create a custom media size Chapter 3 Define your Wor...

Page 198: ...lso create custom media sizes Procedure 1 Open the Media Media sizes tab 2 Under Supported media sizes a list with the supported media sizes is displayed 3 You can enable or disable media sizes to tune the system to your environment NOTE You cannot disable media sizes that are currently loaded on the printer Configure the media sizes 198 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 199: ... on your mobile device The following are required in order for this to work A Wi Fi infrastructure connected to the printer s network A compatible mobile device on which you can access and browse the file system A compatible mobile operating system A compatible mobile web browser Optionally You need a mobile file explorer application to print a stored file A mobile application to scan QR Code How ...

Page 200: ... and connects to the network The user opens Océ Mobile WebTools on the device s web browser With Océ Mobile WebTools the user can print a file from the mobile device and the user is able to save a scanned document Get the latest information on infrastructure and mobile device compatibility Refer to the Océ PlotWave ColorWave Systems Connectivity manual on the http downloads oce com product page to...

Page 201: ...onse Card NOTE Enter information according to your IT policy Contact your system administrator for more information Mobile section in Océ Express WebTools Setting Action Wi Fi name on QRC sheet Enter the name of your Wi Fi network The name will be displayed on the Quick Response Card Wi Fi key on QRC sheet If required enter the password for your Wi Fi network The key will be displayed on the Quick...

Page 202: ...the printer Before you begin You need to edit the settings for the connectivity information in Océ Express WebTools first Only a System Administrator or Power User can edit the information NOTE The illustration below is an example you cannot print and use this Quick Response Card for your personal printer The printer generates a unique Quick Response Card with your own personal QR Code based on yo...

Page 203: ...our mobile device Scan the QR Code displayed on the Quick Response Card Océ Mobile WebTools opens in the web browser of your mobile device When requested enter the password on the Quick Response Card in order to connect The URL Open the web browser on your mobile device Enter the printer s URL displayed on the Quick Response Card For example http hostname com MobileWebTools When requested enter th...

Page 204: ...Connect your mobile device to Océ Mobile WebTools 204 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 205: ...Chapter 4 Use the Printing System ...

Page 206: ...e one or more presets Tap the green button 3 Extended job Ad vanced settings Select your print job from the location or insert an original for copy and scan jobs Tap the copy scan or print tile twice to open the window with the presets and the advanced settings Tap Show all settings Change one or more of all the listed settings Tap the green button Take note of the following The values defined in ...

Page 207: ...canner To release the original press the stop button on the user panel and tap Release the original under the Smart Access Procedure 1 Feed the original face up and centered on the original feeding table 2 The scanner takes the original The width of the original is automatically detected and displayed in the Smart Access The live scan view displays the scanning process Result Depending on the sele...

Page 208: ...cified time out period You can change the settings of your copy or scan job before you feed the originals Procedure 1 Feed the first original face up and centered on the original feeding table 2 The scanner takes the original 3 Tap the green button twice The green button displays the message Automatic 4 Tap the green button to start the scan job 5 When the user panel displays the message Insert or...

Page 209: ...ightly The carrier sheet is optional and not delivered with the machine You can order it on the company website or via your local representative Procedure 1 Open the carrier sheet and place the original The printed side of the original must be visible through the transparent protection sheet 2 Place the carrier sheet with the original face up and centered on the original feeding table IMPORTANT Ma...

Page 210: ... size is 2 gigabyte Illustration Step Action Remarks 1 Open the Jobs tab This tab displays the following The Océ Publisher Express section An overview of all jobs that are currently available in the Job and Scan Queues An overview of all the Smart Inboxes that currently contain one or more jobs 2 Click on Create new job in the Océ Publisher Express section A separate window opens 4 Print Jobs Job ...

Page 211: ...951 crf pci Edmics C4 c4 TIFF tif PostScript 3 ps licensed PDF pdf licensed JPEG jpg jpeg 4 Select the Preset and change the Settings if necessary Job settings that you change in Océ Publisher Express always overrule the default settings defined in Océ Express WebTools 5 In the Workflow section enter the name of the Smart Inbox you want to print to and click Ok to send the print job to the Smart I...

Page 212: ...ate and open a Smart Inbox for print jobs Smart Inbox section on page 94 and Create and open a Smart Inbox for scan jobs and print jobs on page 96 Procedure 1 Select the Jobs tab in Océ Express WebTools 2 Click on Open Smart Inbox 3 Click on the white field and select the correct Smart Inbox 4 Select the job and click Print The job is copied into the queue Use the Smart Inbox to send a print job 2...

Page 213: ... to the Image Properties and printer s capabilities for folding for instance Can automatically detect the location of the legend on a document Displays an instantaneous and interactive Print Preview of the expected output including the location of the top of the folded packet when folding is activated Allows you to tune each Basic and Advanced setting of a document before printing it Allows you to...

Page 214: ...set tings and Print Preview Check and adjust the Image Properties Tune the Basic settings Tune the Advanced settings the Media settings the Layout settings the Rendering settings the Finishing settings the Stamping settings 5 Check the Print Preview The system displays an interactive preview to represent The way the system will print the image The effects of the selected settings on the out put 6 ...

Page 215: ...der a Windows operating system to your Océ printer Step Action Remarks 1 Open the file that you want to print in the source application AutoCAD or any other Windows application 2 From the File menu of the applica tion click Print 3 Select the product name of your printer in the Printer area of the Print dialog box 4 Click Properties You can define the default print job settings in Océ Express WebT...

Page 216: ...t enabled box of the Troubleshooting section to overrule the default values for the job set tings 6 Check all tiles in the printer driver and change the settings if necessa ry 7 Click OK to send the print job to the Smart Inbox or the print queue Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job 216 Chapter 4 Use the Printing System ...

Page 217: ...the File menu of the applica tion click Print 3 Select the product name of your printer in the Printer area of the Print dialog box 4 Click Properties and Advanced When you select Properties you can make set tings for the print job 5 Activate the Océ Job Ticket to over rule the default values for the job set tings 6 Check and change the Printer Fea tures settings if necessary 7 Click OK to send th...

Page 218: ...re for iOS devices Illustration Add a printer to Océ Publisher Mobile Step Action Remarks 1 Open Océ Publisher Mobile on your mobile de vice 2 Tap the printer button Océ Publisher Mobile detects the compatible printers that are available in your network 3 The detected printer indicated with a Connec tion icon is added to your printer list If your printer is not detected you can add it manually Tap...

Page 219: ...ful to know the printer status enter accounting informa tion see your Smart Inbox see if there is an error Send a print job from Océ Publisher Mobile Step Action Remarks 1 Open the file you want to print in Océ Publish er Mobile 2 Select your printer 3 Define the print settings you need Main settings you can select Media source Scale Folding 4 Indicate the number of copies 5 Tap the green button Y...

Page 220: ...s not printed Connect to Océ Express WebTools from a workstation Enter the accounting information to print the job Illustration Procedure 1 Go to the Print section and select New job The Print job window opens 2 Click on Select a file 3 Browse to the file you want to print and click Open 4 Define the settings for your print job and click Ok 5 After defining your settings click on the printer icon ...

Page 221: ...ation From a web browser Enter the address ftp hostname or IP address jobs in your workstation browser The printer has a dedicated FTP Jobs folder You cannot delete or change this folder It is created at installation and protected The most convenient way to print files through FTP is to drag and drop the files or to copy and paste the files into this Jobs folder on the FTP site of the printer cont...

Page 222: ...ttings are leading NOTE You must enable printing through LPR in Océ Express WebTools How to send a print job via LPR Type the following line command after the Command prompt lpr S hostname or IP address P print queue name file name NOTE You can use any name for print queue name for example jobs Use LPR to send a print job 222 Chapter 4 Use the Printing System ...

Page 223: ...eir own private and internal clouds Before you begin Create an external location via WebDAV in Océ Express WebTools to enable your cloud connection with the printer For more information see Create an external location on page 129 Procedure 1 Open your cloud application on your mobile device 2 Depending on the application you use add and save the file you want to print or send the file to the print...

Page 224: ...oot print job submission Issue Solution Unable to print a PDF file using Adobe Acrobat reader When you submit the print job File Print make sure you check the box Choose paper source by PDF page size in the print dialog Troubleshoot print job submission 224 Chapter 4 Use the Printing System ...

Page 225: ...ript 3 Driver to send a print job on page 217 Océ Publisher Mobile Use Océ Publisher Mobile to send a print job on page 218 Océ Mobile WebTools Print from your mobile device on page 220 Or submit a job via LPR Use LPR to send a print job on page 222 FTP Use FTP to send a print job on page 221 The cloud WebDAV Use the cloud to send a print job on page 223 PlanWell Collaborate Use the cloud to send ...

Page 226: ...The jobs are listed in a new window 3 Select your job from the list 4 Tap the green button next to the job settings Do a default print job 226 Chapter 4 Use the Printing System ...

Page 227: ...ress WebTools For more information on how to submit a print job via Océ Publisher Express see Use Océ Publisher Express to send a print job on page 210 Do a default print job with direct print Step Action 1 Send a job to the printer via one of the job submitters and select direct print in the job ticket Usually via Océ Publisher Express in Océ Express WebTools 2 Go to the printer to collect your p...

Page 228: ...he USB location is active 2 Tap on the USB location in the print Smart Access A window with a list of the folders and files present on your USB key opens Swipe through the list and find the correct file 3 Tap the green button to start the job When you want to make more settings you can tap on the job name and job settings The preset window opens and you can make additional settings Print from a US...

Page 229: ...rint presets are divided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Océ Express WebTools For more information on The preset concept What you need to know about presets on page 119 How to change the preset settings Set the default print preset on page 124 Extended Print Jobs Chapter 4 Use the Printing System 229 ...

Page 230: ...or prints can be made The Océ Print Assistant automatically determines the best print quality for your job Fast CAD Color Use the preset for color CAD drawings when productivity is an impor tant factor Normal CAD Poster Use the preset for color CAD drawings and posters when quality is an important factor Quality poster Photo Use the preset for the full range of photo like originals with high color...

Page 231: ... the printer You can find a detailed description of each setting in Océ Express WebTools Preset category Media Setting Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The size of media you use Media source Automatic Roll 1 to 4 description of media type and media size loaded on the specific roll Define the media fee...

Page 232: ...0 to 20 000 mm or 8 3 to 7874 inches Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 to 16 inches Add a trailing strip Adds a blank strip at the end of the output From 0 to 400 mm or 0 to 16 inches Rotation 0 90 180 270 Automatic landscape Automatic media saving Automatic media saving with 180 Automatic portrait Rotates the image counterclockwise Select...

Page 233: ...hifts the image in the horizontal direction af ter alignment to one of the positions given in Alignment From 1067 mm to 1067 mm or 42 to 42 in ches Vertical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 mm to 1219 mm or 48 to 48 in ches 4 Advanced settings for print jobs Chapter 4 Use the Printing System 233 ...

Page 234: ... Assistant for an automatic optimal print quality selection In the print quality range from High speed to Quality the quality increases while the speed decreases In case the Color mode setting is set to Gray scale the print quality Economy fast uses color toner to increase the density of grayscale prints Color mode Color Grayscale Define the default output in color or grayscale Mirror On Off When ...

Page 235: ... the Top Delivery Tray Back output or Fold Select Back output to default deliver your output at the back of the printer Select the folding device when it is configured and you want to fold your output Fold template When a folding device is configured you can select the preferred fold template to fold with predefined settings Advanced settings for print jobs Chapter 4 Use the Printing System 235 ...

Page 236: ...at are used in the job settings section of your job Procedure 1 Feed the original face up and centered on the original feeding table The copy tile with the copy Smart Access is automatically selected on the user panel 2 Select the number of copies and tap the green button NOTE Tap on Release the original under the Smart Access to release your original from the scanner Basic Copy Jobs Default 236 C...

Page 237: ...copy presets are divided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Océ Express WebTools For more information on The preset concept What you need to know about presets on page 119 How to change the preset settings Set the default copy preset on page 120 Extended Copy Jobs Chapter 4 Use the Printing System 237 ...

Page 238: ...preset for the full range of a photo like originals with high color accuracy Fast CAD Use the preset for color CAD drawings when productivity is an impor tant factor Line information is enhanced and background is suppressed When you have a CAD original with large area fills choose the Normal color preset Normal CAD B W Use the preset for black and white CAD drawings when quality is an important fa...

Page 239: ...on the printer You can find a detailed description of each setting in Océ Express WebTools Preset category Media Setting Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The size of media you use Media source Auto Roll 1 to 4 description of media type and media size loaded on the specific roll Define the media feed t...

Page 240: ... When set to Custom you must enter the sizes manually Custom cut length Cuts the print at the defined length From 210 to 20 000 mm or 8 3 to 7874 inches Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 to 16 inches Add a trailing strip Adds a blank strip at the end of the output From 0 to 400 mm or 0 to 16 inches 4 Advanced settings for copy jobs 240 Cha...

Page 241: ...ttom Erase a strip from the bottom of the original From 0 to 400 mm or 0 to 16 inches Left Erase a strip from the left side of the original From 0 to 400 mm or 0 to 16 inches Right Erase a strip from the right side of the origi nal From 0 to 400 mm or 0 to 16 inches 4 Advanced settings for copy jobs Chapter 4 Use the Printing System 241 ...

Page 242: ...ical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 to 1219 mm or 48 to 48 inches Scale 1 1 Scales the image to the original size To media size Scales to the selected media width NOTE You can only use this setting when a specific media roll is selected To standard size Scales the image to fit the media size you se lect from a list...

Page 243: ...Print qual ity Automatic High speed Economy fast Production Quality Define the print quality of your output Select Automatic for an automatic optimal print quality selection Select the print quality from High speed to Quality in which the quality increases while the speed decreases In case the Color mode setting is set to Gray scale the print quality Economy fast uses color toner to increase the d...

Page 244: ...endent of the chosen Original type background compen sation is automatically applied or not Override Automatic by selecting On or Off The applied background compensation meth od depends on the chosen original type Original width Auto The width of the original is automatically de tected by the scanner Standard Select the width of the original as a standard size NOTE Depends on the media type and si...

Page 245: ...iginal types Photo Artwork Blueprint Lighter Darker Value from 5 to 5 Define the lightness and the contrast of a copy Increase the value for lighter prints and de crease for darker prints When you make a copy darker the information becomes darker while the background is less affected When you make a copy lighter weak information is not clipped to white Mirror On Off When On the image is mirrored a...

Page 246: ...6000 mm or 0 to 250 inches The length of the area to erase Preset category Finishing Setting Settings values Function Delivery Top Delivery Tray Location on top of the printer that deposits the sheet face down NOTE Not all media types can be delivered to the Top Delivery Tray Back output or Fold Select the Back output to deliver your output face up at the back of the printer Select the folding dev...

Page 247: ...ons artwork etc Normal color Set original type to Artwork Photos posters and high definition color prints Photo Poster Medium quality color prints Normal color Advised settings for grayscale copy Original document Preset Image Optimize under Show all settings Folded CAD drawing Fast CAD B W with large area fills Normal CAD B W For folded originals set the original type to Folded lines text Folded ...

Page 248: ...rk original Dark transparent originals Fast CAD B W Set original type to Dark original Photos and high definition color prints Photo Poster Set Color mode to Grayscale Blueprints with white lines on a blue background Fast CAD B W Set original type to Blueprint Recommended settings for copy jobs 248 Chapter 4 Use the Printing System ...

Page 249: ...olds Background suppression Contrast Line enhancement Original type Definition Photo Used for photos and high resolution prints Photo gives a softer con trast than artwork Artwork Used for artwork like colored originals with more defined color areas and transition between colors Map Used for originals with large color areas that also include lines and fi ner details Lines text Used for CAD drawing...

Page 250: ...cloudy background Folded lines text Used for monochrome CAD drawings with folds Lines and wrinkles are suppressed For folded color CAD drawings use Colored original Blueprint Used for classic blueprints with white information on a blue back ground The original type 250 Chapter 4 Use the Printing System ...

Page 251: ...238 The original types see The original type on page 249 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap the Image preset 4 Select one of the presets from the list 5 Tap Show all settings A list with settings opens 6 Tap Original under the Image preset 7 Tap Original type 8 Select the correct original ...

Page 252: ...l Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap the Layout preset 4 Tap Half size 5 Define the number of copies and tap the green button Result The printer copies to 50 Make a half size copy 252 Chapter 4 Use the Printing System ...

Page 253: ...riginal face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Cut size under the Layout preset Add a leading strip Add a trailing strip 5 Tap Add a leading strip or Add a trailing strip and define the values 6 Make your settings and tap OK 7 Define the number of copies and tap the green ...

Page 254: ... use this setting to copy a specific area of the original For more information see Make a copy of a specific area of an original on page 255 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Remove strip under the Layout preset The Top strip The Bottom s...

Page 255: ... A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Remove strip under the Layout preset The Top strip The Bottom strip The Left strip The Right strip 5 Select Top Bottom Left or Right and define the values for your specific area 6 Make your settings and tap OK 7 Tap Positioning and then Alignment 8 Select Center from the list and tap OK 9 Define the num...

Page 256: ...l face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Area to erase under the Image preset Area to erase X ori gin Area to erase Y ori gin Area to erase width Area to erase length 5 Select Area to erase X origin Area to erase Y origin Area to erase width or Area to erase length and def...

Page 257: ... for copy jobs on page 239 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Scale under the Layout preset 5 Tap Scale in the new window and select Custom 6 Under Custom select any percentage between 10 1000 7 After you made your settings tap OK 8 Enter ...

Page 258: ...the Dark original mode for originals that have a changing cloudy background Dark and light Diazo originals or other light or dark originals with a changing background can be copied in Dark original mode Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap O...

Page 259: ...Color color highlighting will make the colors more saturated When the Color mode is set to Grayscale colors will be copied darker than the grayscale information on the original The setting is disabled for the original types Photo Artwork Blueprint Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show al...

Page 260: ...ns 3 In the job pane on the right tap Create set The green button changes color and displays Add 4 Tap the green button to start scanning 5 When the printer releases the original insert the next original 6 Tap the green button The scan is added to the set Repeat this step until your set is complete 7 Tap the Finish set tile to finish the set Result The printer copies the set of originals Copy by s...

Page 261: ...r panel The scan Smart Access is visible 3 Select the preferred location in the Smart Access and tap the green button When you do not select a location the file is sent to the public Smart Inbox NOTE Tap on Release the original under the Smart Access to release your original from the scanner Result A scan to file is made and sent to your preferred location As default you can find your file in the ...

Page 262: ...ngs The scan presets are divided into two categories File Original You can change the presets for all of these categories in Océ Express WebTools For more information on The preset concept What you need to know about presets on page 119 How to change the preset settings Set the default scan preset on page 122 Extended Scan Jobs 262 Chapter 4 Use the Printing System ...

Page 263: ... organization settings For more information on this see File type on page 271 Preset category File Setting Settings values Settings values Function File type Type TIFF PDF PDF A JPEG CALS The file type of the scanned image The list of file types depends on scan to color grayscale or black and white CALS is only available when scanning to black and white JPEG is not available when scanning to black...

Page 264: ...e inva lid changing Color mode may reset File type Compression for TIFF and Compres sion for PDF Preset category Original Setting Settings values Function Original type Folded lines text Lines text Map Colored original Artwork Photo Blueprint Dark original Define the type of original you use The choice depends on the chosen Color mode For more information on choosing the correct orig inal type see...

Page 265: ...e original is a standard size Selection of available standard sizes NOTE Depends on the media type and size you have configured in Océ Express WebTools Custom The width of the original is a custom size You can enter a size within the range of 210 to 914 mm or 8 5 to 36 inches Advanced settings for scan jobs Chapter 4 Use the Printing System 265 ...

Page 266: ...al From 0 to 400 mm or 0 to 16 inches Right Erase a strip from the right side of the origi nal From 0 to 400 mm or 0 to 16 inches Mirror On Off When On the image is mirrored along the vertical axis the media transport direction Set to On for strongly curled transparent originals that have to be fed upside down in the scanner Or for dark transparent originals that have the information printed on th...

Page 267: ...om 5 to 5 Define the lightness and the contrast of a scan Increase the value for lighter prints and de crease for darker prints When you make a scan darker the information becomes darker while the background is less affected When you make a scan lighter weak information is not clipped to white Background compensation On Off Automatic Reduce the background noise of the image Default is Automatic De...

Page 268: ... is set to Color color highlighting will make the colors more saturated When the Color mode is set to Grayscale colors will be scan ned darker than the grayscale in formation on the original The setting is disabled for the original types Photo Artwork Blueprint Preset category Check print Setting Settings values Function Check print On Off Set to On to make a print of your scanned im age Advanced ...

Page 269: ...olds Background suppression Contrast Line enhancement Original type Definition Photo Used for photos and high resolution prints Photo gives a softer con trast than artwork Artwork Used for artwork like colored originals with more defined color areas and transition between colors Map Used for originals with large color areas that also include lines and fi ner details Lines text Used for CAD drawing...

Page 270: ...cloudy background Folded lines text Used for monochrome CAD drawings with folds Lines and wrinkles are suppressed For folded color CAD drawings use Colored original Blueprint Used for classic blueprints with white information on a blue back ground The original type 270 Chapter 4 Use the Printing System ...

Page 271: ...e file type that is selected The automatic compression value can be found on the user panel under the scan tile Tap Show all settings and select File type Set the compression to automatic under PDF compression when PDF is selected PDF A compression when PDF A is selected TIFF compression when TIFF is selected Color mode Color Color mode File type Organization Compression JPEG quality Color TIFF Ra...

Page 272: ...able JPEG Maximum High Medium Low JPEG Not applicable Not applicable Maximum High Medium Low Color mode Black and White Color mode File type Organization Compression JPEG quality Black and white TIFF Raw Striped Tiled Group 4 Group 3 Packbits None Not applicable PDF Not applicable Group 4 Flate None Not applicable PDF A Not applicable Group 4 Flate None Not applicable CALS Not applicable Not appli...

Page 273: ...scan Smart Access When you do not select a location the file is sent to the public Smart Inbox 3 Tap the scan tile again A window with a list of presets opens 4 Tap Show all settings A list with settings opens 5 Tap Remove strip under the Original preset The Top strip The Bottom strip The Left strip The Right strip 6 Select Top Bottom Left or Right and define the values 7 Make your settings and ta...

Page 274: ...ding table 2 Insert a USB key into the USB port on the user panel The scan tile is automatically selected on the user panel and the USB location is active Tap the scan tile once more when you want to change the settings 3 Tap the green button to start the scan job NOTE Wait until the light in the USB port stops blinking before you retract the USB key Result A scan to file is made and saved on your...

Page 275: ... page 129 When you have created the locations in Océ Express WebTools they become visible in the Smart Access on the user panel When you do not create external locations in Océ Express WebTools there is no other location visible on the user panel than the public Smart Inbox Procedure 1 Feed the original face up and centered on the original feeding table 2 Select the scan tile on the user panel The...

Page 276: ...s visible as a location Procedure 1 Feed the original face up and centered on the original feeding table 2 Select the scan tile on the user panel The scan Smart Access is visible 3 Select the preferred Smart Inbox in the Smart Access Tap the scan tile once more when you want to change the settings 4 Tap the green button 5 Select your scan job in the Smart Access to check the preview of your job 6 ...

Page 277: ...ed Smart Inbox section in Océ Express WebTools and in Océ Mobile WebTools 5 Open Océ Mobile WebTools on your mobile device 6 Open the preferred Smart Inbox section The scanned file is displayed here The Smart Inbox section is automatically refreshed within a few seconds 7 Select the file and click on the Save icon 8 Browse to a folder on your mobile device and click Ok NOTE The stored location or ...

Page 278: ...t under any of the other menus When you cannot change the name the name is grayed out Procedure 1 Tap the scan tile on the user panel A window with a list of presets opens 2 Tap the file name of the job on the right hand corner under the system menu thumbnail A keyboard appears with the current file name filled in 3 Use the erase key and fill in your preferred name NOTE Note that the file extensio...

Page 279: ... Step Action Result 1 Press the stop button For scan jobs the machine stops scanning immediately 2 For print jobs a dialog box appears asking if you want to delete the job Your print job is saved or de leted 3 For print jobs a dialog box appears asking if you want to delete the job from the Smart Inbox Your print job is saved or de leted 4 For copy and scan jobs tap on Release the origi nal under ...

Page 280: ...Pause resume or stop an active job 280 Chapter 4 Use the Printing System ...

Page 281: ...Chapter 5 Maintain the Printing System ...

Page 282: ...all system patches for security when they are available for your product on http downloads oce com You can update via the user panel or via Océ Express WebTools Update Location System software User panel or Océ Express WebTools System patches security Océ Express WebTools Update your System 282 Chapter 5 Maintain the Printing System ...

Page 283: ...pdate of the operating system As a result all installed third party applications will be erased You can reinstall the third pay applications after the update Procedure 1 Tap the system menu thumbnail on the user panel The system menu opens 2 Tap on System update in the setup menu 3 Log in as a System administrator or Power user The update wizard appears 4 Insert the USB device into the USB port on...

Page 284: ...plorer you must use Internet Explorer version 9 or higher Do not restart the printer during the upload and update process Procedure 1 Select the Support Update tab 2 Click on the Update button for an update of the current system software 3 Browse to the packages you need Open source package _os sup or Software package _sw sup Select the files you need and click Open 4 Click Ok to confirm or Cancel...

Page 285: ...t Update tab 2 Click on the Install button for an installation of the operating system patches 3 Browse to the location of the Software package oce patch file Select the file and click Open 4 Click Ok to confirm or Cancel to reject your entries 5 You are now ready to install the patches A warning message appears Click Ok to confirm or Cancel to reject your entries 6 The installation starts At the ...

Page 286: ... devices No Component Description Function 1 media roll 1 Media placed on roll holder in first position 2 media roll 2 Media placed on roll holder in second position 3 roll holder Carries the media roll 4 roll loading station Groove integrated behind the front cover of the me dia drawer Replace the Media 286 Chapter 5 Maintain the Printing System ...

Page 287: ...awer during the printing process CAUTION Watch your fingers when you handle the media roll If you want to remove an A0 media roll from position 2 make sure to bend your knees as indicated below to spare your back Procedure 1 Pull firmly on the media drawer to open it Remove a media roll Chapter 5 Maintain the Printing System 287 ...

Page 288: ...lly to remove the media from the metal paper guide 1 3 Use both hands as indicated to lift the roll holder with the media roll and put it on the roll loading station Remove a media roll 288 Chapter 5 Maintain the Printing System ...

Page 289: ...from the core of the media roll Put the empty roll holder back into the drawer as shown in the illustrations 1 2 5 Remove the media roll from the roll loading station Store it in a safe place so that it cannot fall over or roll away Remove a media roll Chapter 5 Maintain the Printing System 289 ...

Page 290: ...r you unpack the media roll This way you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later Procedure 1 Place the media box on a table 2 Open the box and if present remove the plug 3 Carefully remove the media roll from the box Unpack the media roll 290 Chapter 5 Maintain the Printing System ...

Page 291: ...4 If present remove the other plug and any plastic on the media roll Unpack the media roll Chapter 5 Maintain the Printing System 291 ...

Page 292: ... the list you can create a custom media size For more information see Create a custom media size on page 197 IMPORTANT Do not use dented media rolls to prevent damage to the imaging devices Do not open the media drawer during the print process Do not open more than one media drawer at the same time to prevent overbalance of the printer CAUTION Watch your fingers when you handle the media roll Proc...

Page 293: ...ze indicator on the roll holder and release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media roll in the media drawer Load a media roll Chapter 5 Maintain the Printing System 293 ...

Page 294: ... backwards 1 until the media flap has passed the metal paper guide 1 7 Use both hands to slide the media under the metal paper guide 2 until the media is transported automatically Load a media roll 294 Chapter 5 Maintain the Printing System ...

Page 295: ... the correct media Select the media type The printer detects the correct size automatically Choose whether you want a short long or no strip and tap OK NOTE For the highest output quality it is advised to always perform a media calibration when you load a new media type Result You can now print on the newly loaded media Load a media roll Chapter 5 Maintain the Printing System 295 ...

Page 296: ... Celsius or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused paper in plastic to prevent it from absorbing moisture Application Typical media types CAD Uncoated Tyvek 75 g m Polyester film Vellum Map GIS Uncoated paper 60 110 g m Uncoated Tyvek 75 g m Schematic Uncoated paper 75 120 g m Disposable POP Uncoated paper 60 160 g m Self ...

Page 297: ...ypical media types Photo print Instant dry photo paper 120 190 g m Special applications cus tomized CrystalPoint appli cations For example Temporary table linen Media types Chapter 5 Maintain the Printing System 297 ...

Page 298: ...ty temperature is not higher than 27 degrees Celsius or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused paper in plastic to prevent it from absorbing moisture Media sizes ISO A DIN range Media Width mm Length mm A3 297 420 A2 420 594 A1 594 841 A0 841 1189 ISO SRA range Media Width mm Length mm SRA3 320 450 SRA2 450 640 SRA1 640 90...

Page 299: ...ch Length inch 15inch 15 21 21inch 21 30 E1 30 inch 30 42 42inch 42 60 Other Media Width mm Length mm 310 mm x340 mm 310 340 330 mm x450 mm 330 450 440 mm x594 mm 440 594 440 mm x620 mm 440 620 450 mm x625 mm 450 625 620 mm x880 mm 620 880 660 mm x841 mm 660 841 800 mm x1189 mm 800 1189 800 mm x1200 mm 800 1200 880 mm x1230 mm 880 1230 891 mm x1260 mm 891 1260 Media sizes Chapter 5 Maintain the Pr...

Page 300: ... printing Before you begin You cannot add toner while printing Wait till the printer stops printing or abort the job You can leave the printer turned on when you refill the toner Make sure you use toner suitable for the Océ ColorWave 500 Procedure 1 Unpack the toner cartridge NOTE Do not throw away the packaging of the new toner cartridge The packaging is used as maintenance tray 2 Remove the red ...

Page 301: ...4 Place the new toner cartridge 5 Place the toner cartridge in the correct color position 1 cyan 2 yellow 3 black 4 magenta Replace the toner cartridge Chapter 5 Maintain the Printing System 301 ...

Page 302: ...ed correctly a wizard for the maintenance tray appears on the user panel Follow the instructions on the wizard For more information see Replace the maintenance tray on page 303 Replace the toner cartridge 302 Chapter 5 Maintain the Printing System ...

Page 303: ...r When the printer starts up some toner is needed for the imaging devices to optimize print quality This is done with a so called pressure pulse wipe sequence The to ner that is used to reach ready to print is collected in the maintenance tray During the day this process it re peated a few times to keep the imaging devices in the best condition Replace the maintenance tray Procedure 1 The user pan...

Page 304: ...2 Push the maintenance tray drawer to unlock it 3 Open the drawer 4 Remove the old maintenance Replace the maintenance tray 304 Chapter 5 Maintain the Printing System ...

Page 305: ...5 Place the new maintenance tray 6 Push the drawer shut Replace the maintenance tray Chapter 5 Maintain the Printing System 305 ...

Page 306: ...n the new maintenance tray is placed correctly tap OK in the wizard The old maintenance tray can be disposed of in regular office waste Replace the maintenance tray 306 Chapter 5 Maintain the Printing System ...

Page 307: ... originals Procedure 1 Use both hands to push up the left and right scanner open levers to fully open the scanner top cover A locking mechanism prevents the scanner top cover from closing IMPORTANT To clean the scanner use the soft lint free muslin towels from the scanner cleaning kit 2 Use a muslin towel that has been moistened with water and firmly wrung out to clean the following parts of the s...

Page 308: ... cleaned parts once again using a dry muslin towel CAUTION Watch out not to get your fingers caught in the scanner top cover 4 Press the scanner top cover down gently with both hands to close it NOTE Check that the left and right scanner open levers are locked into position Clean the scanner 308 Chapter 5 Maintain the Printing System ...

Page 309: ...area of the calibration sheet with your fingers Before you use the calibration sheet wipe off any dust from the calibration sheet Procedure 1 Select the system menu thumbnail 2 In the menu list in the bottom right part of the display you can see the tile Scanner calibration 3 Tap Scanner calibration 4 Log in as a Key operator or Power user A wizard opens up 5 Follow the instructions in the wizard ...

Page 310: ...Calibrate the scanner 310 Chapter 5 Maintain the Printing System ...

Page 311: ...Chapter 6 License Management ...

Page 312: ...se file 2 Get the serial number of the machine The serial number of your system is needed to create a new license file 3 Send the list of new options the list of license numbers and the serial number to your local representative Your local representative creates and delivers a new license file 4 Create a back up of the currently active licenses if necessary Save the current active licenses to do s...

Page 313: ...e numbers Information Description Option This field displays the name of the option The following licenses are available for your printer ColorWave 500 License ColorWave 500 PDF APPE Chinese Simp PS fonts Chinese Trad PS fonts Japanese PS fonts Korean PS fonts Partner App Enabler Administrative logon ARC Support Access Management State This field displays one of the following license states Author...

Page 314: ...t license situation Procedure 1 Open the Support Licenses tab 2 Click on the Save button The Save licenses window opens 3 Select a directory and enter the new file name you want to store the licenses under 4 Click the Save button to back up the currently active licenses Result All currently active resale and demo licenses are stored into one single file Save the currently active licenses 314 Chapt...

Page 315: ...upport Licenses tab to display the license information page 2 Note the license information down 3 Get the serial number of the machine and note it down 4 Send the serial number and license information to your local representative together with a list of options that you require 5 After receiving the license file store the file on the network Get a new license file Chapter 6 License Management 315 ...

Page 316: ... window to search for the license file on the network 3 Browse the network and select the license file 4 Click Next read the step and click Next 5 When the user agreement appears scroll down to the bottom and check the box in front of I agree NOTE If you do not check the box for agreement your license will not be installed 6 Click Next 7 Click Ok to start the activation of the license file A messa...

Page 317: ...Chapter 7 Account Management ...

Page 318: ...e administrator publishes the account information dialog for Océ Express WebTools the user panel and other applications The bookkeeper uses Océ Account Console to retrieve and export the log data The bookkeeper uses the log data for accounting purposes User roles and tasks in Océ Account Center Users Tasks 1 Administrator Create manage and delete the account dialog Publish the account dialog to Oc...

Page 319: ...tor s workstation Purpose Océ Account Console has the following functionalities Manage preview and publish the account information dialog Retrieve and export the log files Manage the devices NOTE For this application a separate user manual is available Illustration Océ Account Console Chapter 7 Account Management 319 ...

Page 320: ...ions and devices Values section Create values for each accounting field Import values with a CSV file Add values for each accounting field You add existing values to an accounting field Delete values for each accounting field Please note that this action cannot be reversed Edit values for the selected accounting field Move the selected value up or down in the list Sort A Z Use this option to organ...

Page 321: ... Start creating the statistics export The Licenses screen The license screen enables you to perform the following actions Determine the host ID necessary to receive a valid license file Select and activate the license file Create a back up of the license file The Administration screen The administrator screen enables you to perform the following actions Change the password Publish the data that ar...

Page 322: ...el or print a job from a USB key you must enter the required accounting data on the user panel The accounting data fields are displayed on the user panel No No accounting data is required Log file format ASCII 7 bits Unicode UTF 16 Define the file format for the export file of the account logging data This file is retrieved by the Account Con sole application for account management Log data field ...

Page 323: ...every day at a time that the printer is switched on 3 Run the task update dialog for the Océ ColorWave 500 to provide the dialog to the printer 4 Enable accounting in Océ Express WebTools Result When you print via the driver Océ Publisher Express or Océ Publisher Select you will have to provide accounting information before you can print When you copy scan or print from USB you will have to provid...

Page 324: ...Accounting workflow 324 Chapter 7 Account Management ...

Page 325: ...Chapter 8 Solve Problems ...

Page 326: ...r panel detailed information about the problem is displayed You can use this information to solve the problem NOTE If a media jam occurs often you can perform the following checks Is the media loaded correctly Did you use the correct media For more information see Media types on page 296 Did you remove all the pieces of media from the paper path NOTE If an error occurs that you cannot solve please...

Page 327: ...can help to clean the print surface Required tools Use the supplied clean card The clean card is located in the card holder under the transparent top cover Procedure 1 Push the Top Delivery Tray towards the back and lock it into place 2 Open the transparent top cover You can now access the clean card and the print surface 1 2 Clean the print surface Chapter 8 Solve Problems 327 ...

Page 328: ... with the clean card Remove the pollution from the print surface by moving the card into the direction of the toner cartridges 5 When the holes in the print surface are not open use the pins on the clean card to open the holes Clean the print surface 328 Chapter 8 Solve Problems ...

Page 329: ...6 Place the clean card back in the card holder 7 Close the transparent top cover and place the Top Delivery Tray back in its original position 2 1 Clean the print surface Chapter 8 Solve Problems 329 ...

Page 330: ...t Check if the original is damaged before you insert it Procedure 1 Use both hands to push up the left and right scanner open levers to fully open the scanner top cover A locking mechanism prevents the scanner top cover from closing 2 Remove the original Pull the original from the scanner or from the originals exit at the front 3 Press the scanner top cover down gently with both hands to close it ...

Page 331: ...ork cable from the network connection at the right back of the printer D D 2 Disconnect the mains supply cable from the wall socket 3 Lift the cover B 4 Disconnect the other side of the mains supply cable from the power connection at the right back of the printer C D Disconnect the network cable and the mains supply cable Chapter 8 Solve Problems 331 ...

Page 332: ... The file is complex and the printer does not have enough memory to process it Try to print it from an application using the Océ Wide format Printer Driver for Microsoft Windows If the error persists contact your local Service repre sentative PS PDF missing or invalid data in the document one or more pages not correctly printed The Postscript or PDF file is corrupt Try to print the original file f...

Page 333: ...e job has been deleted from the print queue because the time out of the media request expired and the Ac tion after media request timeout is set to Delete the job Reprint the job from the submission application or from the Smart Inbox Job cannot be printed because the required PS PDF license is not availa ble For Postscript and PDF files check if the license is in stalled Job cannot be printed bec...

Page 334: ...plication that added a Job Ticket while the file already contained a Job Ticket The settings you have selected in the submission appli cation are not used Instead the Job Ticket settings em bedded in the file are used for printing and identification of the job The job will appear in the print queue and the Smart Inbox with its original name If the settings embedded in the file contain a Smart In b...

Page 335: ...certain jobs Disable the setting after service to prevent per formance reduction Display a job event notification in Océ Ex press WebTools Yes When enabled the system displays print job related atten tion messages in the queue view of Océ Express WebTools NOTE When you click on an attention message the message is removed from the queue view of the web browser you use In other web browsers the atte...

Page 336: ...rinter is working correctly Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list in the bottom right corner of the display select Test prints A wizard opens 3 Select the preferred demo print 4 Tap OK Print a demo print 336 Chapter 8 Solve Problems ...

Page 337: ...formation that can help to solve quality problems Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list in the bottom right corner of the display select Test prints A wizard opens 3 Select Customer Analysis Tool at the bottom of the list 4 Tap OK Print a test print Chapter 8 Solve Problems 337 ...

Page 338: ...Print a test print 338 Chapter 8 Solve Problems ...

Page 339: ...Chapter 9 Support ...

Page 340: ...nter history list when you want to display only the groups based on your sort criterion For example if you sort your counter history list by the column Job own er and you click on Group view the counter history list displays a list with all job owners that have sent print jobs to the printer in the selected period When you expand the Job owner group the list displays all jobs that were sent by the...

Page 341: ...e system Download audit events and Clear audit events Log in as a System Administrator and select the Audit log in the Security tab Click on the Download audit events button to download a comma separated values CSV file containing the audit events Click the Clear audit events to clear the list of events stored in the system Audit log Chapter 9 Support 341 ...

Page 342: ...Configure proxy 2 Set up the Proxy server Automatic proxy detection select this setting when you do not know all the proxy settings You can select this setting to let the system detect the proxy automatically Proxy enabled select this setting when you know the proxy settings and want to enable the proxy yourself You have to fill in Proxy hostname and Proxy port Proxy hostname enter the fully quali...

Page 343: ...em is connected to Remote Service appears 3 Now the system is able to send data to the service organization For example Océ Meter Manager or Remote Service information NOTE For online viewing approval of meter reads or service call entry via the web please refer to the company website On the website you can create an account My account to request access to both services You can find feedback on th...

Page 344: ...d currently accepting a connection and two arrows appear When the connection with the service organization is established a remote service operator service technician is able to operate the system and provide assistance remotely NOTE Since a remote assistance session is established via a point to point connection only this specific system and none of the other systems at the customer s site can be...

Page 345: ...Chapter 10 Contact ...

Page 346: ...s oce com Before you use your product you must always download the latest safety information for your product make sure that you read and understand all safety information in the manual entitled Safety Guide Support For support information please contact your Canon local representative Find your local contact for support from http www canon com support Downloads and support for your product 346 Ch...

Page 347: ... Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required information O Table of contents O Index Are you satisfied with this manual O Yes O No Thank you for evaluating this manual If you have other comments or concerns please explain or suggest improvements overleaf or on a separate sheet Comments Date This rea...

Page 348: ...t to Océ Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc userdoc oce com For the addresses of local Océ organisations see http www oce com Reader s comment sheet 348 Chapter 10 Contact ...

Page 349: ... Audit log 341 Authorizations Océ Express WebTools 102 Auto rotate set 163 Auto feed the original description 208 Automatic on Configure 142 Automatic roll switch Set 161 B Background compensation 267 Basic settings 81 C Calibrate the scanner 309 Carrier sheet 209 Cartridge 300 Certificates 112 Change scan file name 278 Change Settings 76 Check connection Remote Service 342 343 Check print 268 Cle...

Page 350: ...n preset 123 Customer analysis tool 337 Cut method Sheet settings 81 Cut size 232 240 D Dark original 258 Default copy job procedure 57 236 Default copy preset 120 Default destination for scan jobs description 85 Default destination for scan General scan job settings 85 Default job description 206 Default print destination Configure 132 External location Set a default print destination 132 Print d...

Page 351: ...ed the original 207 File 263 File compression 271 File extension PDF TIFF JPEG CALS 85 File name for copy to Smart Inbox general copy job settings 84 File name for scan to Smart Inbox General scan job settings 85 File organization 271 File type 271 Finisher type 153 Finishing finisher type 153 fold settings 156 First language 140 Fold template 156 235 246 Fold templates 147 Folder connection panel...

Page 352: ...me 74 Internet Explorer 73 Mozilla Firefox 75 Layout settings 82 Leading strip 253 Legend Automatic detection 155 Licenses activation 312 Get a new license file 315 List 313 Save 314 Upload 316 Lighter Darker 267 Live scan view 45 Load a media roll 292 Load settings from a file 79 Locations description 50 log in Océ Express WebTools 103 Long plot mode Set 160 Lower front cover 28 Lower left side c...

Page 353: ...n a file 78 Scan job defaults 85 Security tab 65 Support tab 65 System tab 65 User roles and authorizations 102 View and check the settings 77 Océ Finishing Assistant 155 Océ Media Profile 194 Océ Mobile WebTools 199 Configure settings 201 Print job 220 Quick Response Card 202 Océ Mobile WebTools scan 277 Océ PostScript 3 Driver job submission 217 Océ Print Assistant behavior 168 Print quality 83 ...

Page 354: ... 336 Print from a USB key 228 Print job 59 225 direct print 227 Print job Océ Publisher Select 213 Océ Wide format Printer Driver for Microsoft Windows 215 218 Print job defaults 81 82 83 Océ Express WebTools 81 Print job Océ PostScript 3 Driver 217 Print job presets 119 Print job settings 231 Print jobs and the cloud 61 Print presets on the user panel 229 Print productivity 169 Print quality 83 2...

Page 355: ...s 85 Scan job name on user panel 278 Scan job presets 119 Scan job settings 263 Scan job default 58 261 Remove a strip 273 scan to external location 275 scan to Smart Inbox and collect your file 276 Scan jobs and the cloud 61 Scan presets 262 Scan quality 249 267 269 309 Scan queue functionality 87 Scan tile 44 Scan to a mobile device 277 Scan to USB 274 Scan to file 271 Scanner calibration 309 Sc...

Page 356: ...ystem monitor 69 System patches 285 System tab Océ Express WebTools 65 System shut down or restart 105 T Take up module 36 40 Templates Create 148 Delete 149 Export templates 150 Fold 147 Import templates 151 Restore factory defaults 152 Test print 337 The cloud main concept 61 The home screen 44 Time format 140 Time zone 140 Timer User session time out 141 Toner cartridge 300 Toner cartridge blac...

Page 357: ...s 102 User session Time out 141 V Vertical shift Layout settings 82 View the settings Océ Express WebTools 77 W Wake up button 32 WebDAV external location 126 scan to 275 troubleshoot configuration 139 working with the cloud 61 Wheel 30 Wi Fi 201 Working hours Configure 142 Index 357 ...

Page 358: ...Index 358 ...

Page 359: ......

Page 360: ...w canon ca Canon Europa Inc www canon europe com Canon Latin America Inc www cla canon com Canon Australia PTY Ltd www canon com au Canon China Co Ltd www canon com cn Canon Singapore PTE Ltd www canon com sg Canon Hongkong Co Ltd www canon com hk CANON INC Océ Holding B V 2015 ...

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