February 2013
2-265
ColorQube® 9303 Family
16B
Status Indicator RAPs
Y
N
Perform
SCP 5
Final Actions.
Perform the
Customers Settings Check
. Changes were made to the customers
settings.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a
System Administrator, they should contact the Customer Support Centre or
request a Xerox analyst troubleshoot their network which will be subject to a
charge.
Retry the job. The job was successful.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a
System Administrator, they should contact the Customer Support Centre or
request a Xerox analyst troubleshoot their network which will be subject to a
charge.
Perform
SCP 5
Final Actions.
Perform the
Customers Settings Check
. Changes were made to the customers set-
tings.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a Sys-
tem Administrator, they should contact the Customer Support Centre or request a
Xerox analyst troubleshoot their network which will be subject to a charge.
Retry the job. The job was successful.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a Sys-
tem Administrator, they should contact the Customer Support Centre or request a
Xerox analyst troubleshoot their network which will be subject to a charge.
Perform
SCP 5
Final Actions.
Ask the customer to ping the scan servers IP address or name.
NOTE: The scan server is the computer that the job is being sent. The scan servers IP address
or name is displayed on the confirmation report.
The customer can ping the scan server.
Y
N
Check the configuration report for default gateway IP address listed under TCP/IPv6 Set-
tings. A default gateway IP address is listed.
Y
N
Perform the
Customers Settings Check
. Changes were made to the customers
settings.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a
System Administrator, they should contact the Customer Support Centre or
request a Xerox analyst troubleshoot their network which will be subject to a
charge.
Retry the job. The job was successful.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a
System Administrator, they should contact the Customer Support Centre or
request a Xerox analyst troubleshoot their network which will be subject to a
charge.
Perform
SCP 5
Final Actions.
The customer can ping the default gateway IP address.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a Sys-
tem Administrator, they should contact the Customer Support Centre or request a
Xerox analyst troubleshoot their network which will be subject to a charge.
Perform the
Customers Settings Check
. Changes were made to the customers set-
tings.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a Sys-
tem Administrator, they should contact the Customer Support Centre or request a
Xerox analyst troubleshoot their network which will be subject to a charge.
Retry the job. The job was successful.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a Sys-
tem Administrator, they should contact the Customer Support Centre or request a
Xerox analyst troubleshoot their network which will be subject to a charge.
Perform
SCP 5
Final Actions.
Perform the
Customers Settings Check
. Changes were made to the customers settings.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a System
Administrator, they should contact the Customer Support Centre or request a Xerox ana-
lyst troubleshoot their network which will be subject to a charge.
Retry the job. The job was successful.
Y
N
Escalate the fault to the system Administrator. If the customer does not have a System
Administrator, they should contact the Customer Support Centre or request a Xerox ana-
lyst troubleshoot their network which will be subject to a charge.
Perform
SCP 5
Final Actions.
Customers Settings Check
NOTE: Both the configuration and confirmation reports are required to check the customers
settings. Corrections must be made through the machines CWIS page.
Check the following with the customer, ask the customer to correct any errors:
1.
That the scan server is switched on and online.
NOTE: The scan server is the computer that the job is being sent.
A
B
C
C
D
D
E
E
Содержание ColorQube 9303 Series
Страница 1: ...Xerox ColorQube 9303 Family Service Manual 708P90290 February 2013...
Страница 4: ...February 2013 ii ColorQube 9303 Family Introduction...
Страница 18: ...February 2013 1 2 ColorQube 9303 Family Service Call Procedures...
Страница 92: ...February 2013 2 68 ColorQube 9303 Family 05F Status Indicator RAPs...
Страница 104: ...February 2013 2 80 ColorQube 9303 Family 12 701 00 65 Status Indicator RAPs...
Страница 200: ...February 2013 2 176 ColorQube 9303 Family 12N 171 Status Indicator RAPs...
Страница 292: ...February 2013 2 268 ColorQube 9303 Family 16D Status Indicator RAPs...
Страница 320: ...February 2013 2 296 ColorQube 9303 Family 42 504 00 42 505 00 Status Indicator RAPs...
Страница 500: ...February 2013 2 476 ColorQube 9303 Family 94B Status Indicator RAPs...
Страница 648: ...February 2013 3 2 ColorQube 9303 Family Image Quality...
Страница 653: ...February 2013 3 7 ColorQube 9303 Family IQ 1 Image Quality Figure 1 IQ defects 1...
Страница 654: ...February 2013 3 8 ColorQube 9303 Family IQ 1 Image Quality Figure 2 IQ defects 2...
Страница 655: ...February 2013 3 9 ColorQube 9303 Family IQ 1 Image Quality Figure 3 IQ defects 3...
Страница 656: ...February 2013 3 10 ColorQube 9303 Family IQ 1 Image Quality Figure 4 IQ defects 4...
Страница 657: ...February 2013 3 11 ColorQube 9303 Family IQ 1 Image Quality Figure 5 IQ defects 5...
Страница 658: ...February 2013 3 12 ColorQube 9303 Family IQ 1 Image Quality Figure 6 IQ defects 6...
Страница 659: ...February 2013 3 13 ColorQube 9303 Family IQ 1 Image Quality Figure 7 IQ defects 7 Figure 8 IQ defects 8...
Страница 660: ...February 2013 3 14 ColorQube 9303 Family IQ 1 Image Quality Figure 9 IQ defects 9...
Страница 661: ...February 2013 3 15 ColorQube 9303 Family IQ 1 Image Quality Figure 10 IQ defects 10...
Страница 662: ...February 2013 3 16 ColorQube 9303 Family IQ 1 Image Quality Figure 11 IQ defects 11...
Страница 663: ...February 2013 3 17 ColorQube 9303 Family IQ 1 Image Quality Figure 12 IQ defects 12...
Страница 664: ...February 2013 3 18 ColorQube 9303 Family IQ 1 Image Quality Figure 13 IQ defects 13...
Страница 707: ...February 2013 3 61 ColorQube 9303 Family IQ 15 Image Quality Figure 4 Corrupt image data Figure 5 Service test pattern...
Страница 728: ...February 2013 3 82 ColorQube 9303 Family IQ 29 IQ 30 Image Quality...
Страница 736: ...February 2013 3 90 ColorQube 9303 Family TP 15 Image Quality Figure 2 Media path test pages...
Страница 752: ...February 2013 3 106 ColorQube 9303 Family TP 26 Image Quality Figure 1 Print head uniformity colour bands test page...
Страница 758: ...February 2013 3 112 ColorQube 9303 Family IQS 7 IQS 8 Image Quality...
Страница 778: ...February 2013 4 20 ColorQube 9303 Family REP 1 9 Repairs Adjustments...
Страница 794: ...February 2013 4 36 ColorQube 9303 Family REP 3 10 Repairs Adjustments...
Страница 1144: ...February 2013 4 386 ColorQube 9303 Family REP 94 1 Repairs Adjustments...
Страница 1176: ...February 2013 4 418 ColorQube 9303 Family ADJ 62 3 ADJ 62 4 Repairs Adjustments...
Страница 1182: ...February 2013 4 424 ColorQube 9303 Family ADJ 75 3 Repairs Adjustments...
Страница 1184: ...February 2013 4 426 ColorQube 9303 Family ADJ 82 1 Repairs Adjustments...
Страница 1186: ...February 2013 4 428 ColorQube 9303 Family ADJ 91 1 Repairs Adjustments...
Страница 1348: ...February 2013 6 56 ColorQube 9303 Family GP 19 General Procedures Information Figure 1 SIM card matrix...
Страница 1378: ...February 2013 6 86 ColorQube 9303 Family GP 29 General Procedures Information Document Handler DADH Figure 4 DADH Sensor Map...
Страница 1380: ...February 2013 6 88 ColorQube 9303 Family GP 29 General Procedures Information High Volume Finisher HVF Figure 6 HVF Sensor Map...
Страница 1552: ...February 2013 6 260 ColorQube 9303 Family dC140 General Procedures Information...
Страница 1576: ...February 2013 6 284 ColorQube 9303 Family dC640 General Procedures Information...
Страница 1578: ...February 2013 6 286 ColorQube 9303 Family dC708 dC715 General Procedures Information...
Страница 1600: ...February 2013 7 2 ColorQube 9303 Family Wiring Data...
Страница 1696: ...February 2013 8 2 ColorQube 9303 Family Principles of Operation...
Страница 1718: ...February 2013 8 24 ColorQube 9303 Family Principles of Operation Figure 1 Sensors in the media path...
Страница 1808: ...February 2013 8 114 ColorQube 9303 Family Principles of Operation...
Страница 1809: ...XEROX EUROPE...
Страница 1810: ...XEROX EUROPE...
Страница 1811: ...XEROX EUROPE...
Страница 1812: ...XEROX EUROPE...