e-STUDIO2555C/3055C/3555C/4555C/5055C
© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 36
8.2.5
TopAccess related error/Communication error with external
application
Error code
Message displayed in
the TopAccess screen
Contents
Troubleshooting
5010
-
Internal setting error: There is a
print job, a proof print job, a
private print job, a print job
without a set department code, a
scan job or a fax job remaining in
this equipment.
5012
Invalid temporary password and
permanent password
Authentication error: A temporary
password downloaded from e-
Bridge and entered in this
equipment is not valid, or the
permanent password set in the e-
Bridge is not valid.
5013
e-Bridge communication error
e-Bridge communication error:
Communication is attempted
while the e-Bridge is enabled for
some reason such as version
upgrade.
5014
No SSL certificate
No SSL certificate: There is no
SSL certificate or the certificate is
not in a correct file format.
5015
Invalid SSL certificate
Invalid SSL certificate: SSL
certificate is not valid.
5016
Expired SSL certificateIncorrect
time in MFP
Expired SSL certificate: SSL
certificate is expired.
5017
Other SSL certificate related
error
Other SSL certificate related
error: SSL certificate is invalid.
5018
Invalid DNS error
Invalid DNS error: DNS address
is invalid.
5019
Connection error
Connection error: Settings for
initial URL and proxy are
incorrect.
501A
Proxy error
Proxy error: IP address or port for
proxy setting is invalid.
501B
No URL (host/port) or invalid path No URL (host/port) or invalid
path: Initial URL is invalid.
5030
HTTP communication error
An error in the HTTP
communication
50FF
eBR2 internal error
A fatal error occurred in the MFP
5110
Toner Not Recognized - Please
Check Toner.
Toner cartridge detection error.
5212
Time for Slit Glass and Main
Charger Cleaning - Please Clean
Slit Glass and Main Charger.
Appears when the time for main
charger cleaning comes (at every
output of approx. 10,000 sheets)
5BD0
Power failure occurred during
restore
Power supply is cut off during the
restoration of database sent from
TopAccess
5C10
FAX Unit is not attached.
Network FAX is disabled because
the FAX Unit is not attached
Содержание e-studio 2555c
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