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© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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[8039] IKEv1 invalid signature
[803A] IKEv2 wrong proposal choosen
[803B] IKEv2 Certificate failed
[803C] IKEv2 secret key authentication failed
[803D] IKEv2 falling back to IKEv1
Classification
Error item
Network error
Ipsec error for invalid signaturer for certificate
Check item
Measures
Setting
Mismatch in Signature payload (MAC or IV).
Check the CA and user certificate in MFP and peer machine.
Classification
Error item
Network error
Ipsec error is proposal choosen is wrong
Check item
Measures
Setting
Check the IKEv2/IPsec proposal parameters (encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Classification
Error item
Network error
Ipsec error for ikev2 certification failed
Check item
Measures
Setting
Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
Classification
Error item
Network error
Ipsec error for ikev2 if secret key auth failed
Check item
Measures
Setting
Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP
and peer machine.
Classification
Error item
Network error
Ipsec error if peer dosent support IKEv2 and falling back to
IKEv1
Check item
Measures
Setting
Remote machine is not supporting IKEv2. Going back to use
IKEv1.
Содержание e-studio 2555c
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