Toshiba e-studio 2555c, Руководство по обслуживанию

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e-STUDIO2555C/3055C/3555C/4555C/5055C © 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[4311] Printing not permitted
Confirm the administrator for the JOB authorization.
[4312] Not authorized to store a file
The user has not been authorized to perform this operation. Ask your administrator.
[4313] No privilege for e-Filing storage
[4314] No privilege for Fax / Internet Fax transmission
[4321] No privilege for print settings
Check the privilege given, or request the administrator to add the necessary privilege.
[4411] Image data creation failure
Check if the file to be printed is broken. Perform printing again or use another printer driver.
• Network print: Perform the print job in error again, or use another printer driver (e.g.; PS3,
Universal).
• Direct print: Check if the file is corrupted (e.g. checking if the file is displayed on your PC
monitor), or check if the file format is supported by this equipment.
[4412] Double-sign encoding error
Printing using this function cannot be performed due to a decoding process error which occurs
because the PDF file is encrypted incorrectly or encrypted in a language not supported.
[4611] Font download failure (reached the registration limit)
[4612] Font download failure (HDD full)
Delete one or more font already registered.
[4613] Font download failure (others)
Reattempt the downloading. Recreate font data and reattempt the downloading.
[4621] Font deletion failure
Check if the font to be deleted is registered (or pre-registered) in this equipment.
[4F10] System abnormality
(1) Perform the job in error again. If the error still occurs, turn the power OFF and then back ON, and
perform the job again.
(2) Collect the debug log with USB device.

P. 8-2 "8.1.2 Collection of debug logs with a USB device"
(3) Initialize HDD.
Refer to step 3 and later in “[E]Replace / Format HDD” in “9.2.3Precautions and procedures
when replacing the HDD”.