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© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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[8023] Can not contact Authentication Server/Switch
[8024] Certificate verification Failure
[8031] IKEv1 certification failed
[8032] IKEv1 wrong proposal choosen
[8033] IKEv1 shared key authentication failed
Classification
Error item
Network error
Failed in connection to authentication server and switch.
Check item
Measures
Setting
Check connectivity to switch or server.
Classification
Error item
Network error
Failed in verification of certificate.
Check item
Measures
Setting
Check if a valid certificate is installed.
Classification
Error item
Network error
Ipsec error for ikev1 certification failed
Check item
Measures
Setting
Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
Classification
Error item
Network error
Ipsec error for wrong proposal choosen
Check item
Measures
Setting
Check the IKEv1 IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Classification
Error item
Network error
Ipsec error if auth for shared key failed
Check item
Measures
Setting
Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP
and remote machine.
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