Toshiba e-studio 2555c, Руководство по обслуживанию

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ERROR CODE AND TROUBLESHOOTING
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[E020] Stop jam at the exit sensor
Classification Error content
Paper transport jam Stop jam at the exit sensor
Phenomenon of paper jamming Check item Measures
Paper jamming at separation
finger in the Fuser Unit. Fuser unit Clean the separation finger.
Check if the fingers or springs of the separation
finger are securely attached.
Replace the separation finger.
Paper separation failure at
separation guide in the fuser
unit Fuser unit • Paper transport check
• Check the gap between the separation guide
and fuser belt.

P. 6-86 "6.12.1 Adjustment of the Separation
Guide Gap"
Drawer Check that paper is not skewed in the side guides
of the drawer.
Leading edge
margin Adjust the margin with 05-4402 (Leading edge
position adjustment) to "Color: 5.5 mm".
(Specification Black: 4.2 mm / Color: 5 mm)
•
Use A3/LD paper
• It is easy to check skew with a copy of a solid
image (about 10 mm on its leading edge).
Refer to

P. 6-15 "[C] Secondary scanning data
writing start position".
Scratches on the leading edge
of paper Check if toner adheres to the exit gate. Clean it if
needed.
Paper stopped in the reverse
section Reverse gate
solenoid • Solenoid check (Perform the output check: 03-
222, 03-223)
• Connector check (J1010, J1118, CN351)
• Harness check
All Self-diagnosis
code Change the setting value of 08-4542 (Switching for
incorrect size jam detection) from “1” (Disabled) to
“0”(Enabled).
Exit sensor • Sensor check (Perform the input check: 03-
[ALL]OFF/[9]/[C])
• Actuator check
• Connector check
• Harness check
LGC board • Board check
• Connector check (CN356, CN355)
• Harness check
Parts to be replaced Remark
Separation finger of the fuser
unit
Reverse gate solenoid
Exit sensor
LGC board