e-STUDIO2555C/3055C/3555C/4555C/5055C
© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 34
8.2.4
Printer function error
Following codes are displayed at the end of the user name on the print job log screen.
Error code
Contents
Troubleshooting
4011
Print job cancellation - Print job (copy, list print, network print) is
deleted from the print job screen.
4021
Print job power failure - The power of the equipment is turned OFF
during print job (copy, list print, network print).
4031
HDD full during print - Large quantity image data by private print or
invalid network print are saved in HDD.
4041
User authentication error: The user who intended to print a document
is not registered as a user.
4042
Department authentication error? A department whose code is
specified for a print job is not registered.
4045
Problem in LDAP server connection or LDAP server authorization
settings
4111
Quota over error (The number of the assigned pages set by
department and user management has reached 0.): The numbers of
output pages have exceeded those specified with both of the
department code and the user code at the same time.
4112
Quota over error (The number of the assigned pages set by user
management has reached 0.): The number of output pages has
exceeded the one specified with the user code.
4113
Quota over error (The number of the assigned pages set by
department management has reached 0.): The number of output
pages has exceeded the one specified with the department code.
4121
Job canceling due to external counter error
4211
Printing data storing limitation error: Printing with its data being
stored to the HDD temporarily (Proof print, Private print, Scheduled
print, etc.) cannot be performed.
4212
e-Filing storing limitation error: Printing with its data being stored to
the HDD (print and e-Filing, print to e-Filing, etc.) cannot be
performed.
4213
File storing limitation error: The file storing function is set to
"disabled".
4214
Fax/Internet Fax transmission limitation error: Fax / Internet Fax
transmission function or Network Fax/Internet Fax function is
disabled.
4221
Private-print-only error: Jobs other than Private print jobs cannot be
performed.
4231
Hardcopy security printing error: hardcopy security printing job is
performed when the function is restricted.
4311
Not being authorized to perform JOB
4312
Not authorized to store a file
4313
No privilege for e-Filing storage: No privilege to store e-Filing data is
given. (e-Filing storage permission)
4314
No privilege for Fax / Internet Fax transmission: No privilege to send
Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission
permission)
4321
No privilege for print settings: No privilege to print with the specified
settings is given. (Print setting permission)
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