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DOCUCOLOR 12 USER GUIDE

13–1

PROBLEM SOLVING

1

4

5

6

7

13

Overview

The DocuColor 12 Copier/Printer is designed
to help you find and solve problems as they
happen. The copier/printer can detect
problems and display the corrective action on
the screen, as illustrated in Figure 1. If the
instructions for solving a particular problem
are not displayed on the screen, refer to the
tables on the following pages to help you
resolve the problem.

This section describes the copier/printer faults
and how to perform the appropriate recovery
procedure.

Sometimes, you may not succeed in your
efforts to clear a fault. When this happens,
you should call the Xerox Customer Support
Center. Before calling for assistance, perform
the steps provided on the following pages.

Figure 1: A typical fault screen

13. Problem Solving

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Summary of Contents for DOCUCOLOR 12

Page 1: ...DOCUCOLOR 12 COPIER PRINTER USER GUIDE ...

Page 2: ...trademarks Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged PANTONE Colors generated by the DocuColor 12 are four and or three color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate color PANTONE Color simulations are only o...

Page 3: ...utlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician Do not use a ground adapter plug to connect this equipment to an electrical outlet that lacks a ground connection terminal WARNING You may get a severe electrical shock if the outlet is not correctly grounded Do not place the copier printer where people may step on or trip on ...

Page 4: ...tlet Call an authorized Xerox service representative to correct the problem The machine emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the copier printer The machine is exposed to water Any part of the machine is damaged Disconnect Device The power cable is the disconnect device for ...

Page 5: ...xposure to laser radiation This equipment complies with international safety standards With specific regard to laser safety the equipment complies with performance standards for laser products set by government national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance ...

Page 6: ...he copier printer and could create a dangerous condition Use the supplies and cleaning materials only as directed in this manual Keep all of these materials out of the reach of children Do not remove the covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Do not perform any maintenance procedures unless you have been trained to do ...

Page 7: ...copier printer The use of unsuitable materials may result in poor performance of the machine and possibly a hazardous situation Follow all warnings and instructions that are marked on or supplied with the machine Place the machine in a room that provides adequate space for ventilation and servicing Place the machine on a level solid surface not on a thick pile carpet that has adequate strength to ...

Page 8: ...mbol These areas may be very hot and could cause personal injury If you need any additional safety information concerning the machine or materials contact your Xerox representative Ozone safety This product produces ozone during normal operation The ozone is heavier than air and the quantity is dependent on copy volume Providing the correct environmental parameters as specified in the Xerox instal...

Page 9: ...ee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and ...

Page 10: ...hen the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the i...

Page 11: ...afety regulations All system ports meet the Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories that are attached to the copier printer must meet or exceed the requirements listed above All modules that require external connection must be installed per the DocuColor 12 installation procedure ...

Page 12: ...tes related to electromagnetic compatibility Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC This equipment is not primarily intended for use in a domestic environment A full declaration defining the re...

Page 13: ...red to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the exte...

Page 14: ...f the government such as FHA etc Bonds U S Savings Bonds may be photo graphed only for publicity purposes in connec tion with the campaign for the sale of such bonds Internal Revenue Stamps If necessary to copy a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for legal purposes Postage Stamps canceled or uncanceled ...

Page 15: ... Passports may be photo graphed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or Income Dependency Status Court Record Previous military service Physical or mental condition Exception U S Army and Navy discharge certificates may be photographed 10 Badges Identification Cards Passes or Insignia c...

Page 16: ...eals wrappers or designs used by or on behalf of the Government of Canada or of a prov ince the government of a state other than Canada or a department board Commission or agency estab lished by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a prov ince or by ...

Page 17: ...ERGY STAR is a US registered trademark The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energy efficient personal computers monitors printers fax machines and copiers Reducing the energy consumption of this equipment will help combat smog acid rain and long term changes to the climate by decreasing the emissions that re...

Page 18: ...al Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer and fax products must meet energy efficiency and emissions criteria and exhibit compatibility with recycled supplies Currently Environmental Choice has more than 1600 approved products and 140 licensees Xerox has been a leader in offering EcoLogo approved products In 1996 Xerox bec...

Page 19: ...ational safety vii Ozone safety viii Notices ix Radio Frequency Emissions ix FCC ix In Canada x FCC x In Canada x Safety Extra Low Voltage Approval xi Certifications in Europe xii It s Illegal in the USA xiv It s Illegal in Canada xvi Environmental Notices in the USA xvii Environmental Notices in Canada xviii Contents xix Contents ...

Page 20: ...tions used in this manual 1 8 2 Getting to know your DocuColor 12 2 1 Introduction 2 1 Control Panel 2 2 Control Panel Buttons 2 3 Touch Screen 2 7 Message area 2 7 Copy quantity 2 7 Feature tabs 2 8 Touch Screen button types and functions 2 9 Using the Touch Screen 2 11 Audio tones 2 12 Document Feeder and Document Glass 2 13 Duplex Automatic Document Feeder DADF 2 13 Document Glass 2 14 Auto Ima...

Page 21: ...ut Color 4 1 Copy Output 4 1 Reduce Enlarge 4 2 Paper Supply 4 2 Output Color 4 3 Auto Color 4 4 Full Color 4 5 3 Pass Color 4 5 Black 4 6 Single Color 4 6 Selecting Output Color 4 7 Selecting a Single Output Color 4 7 Copy Output 4 8 Reduce Enlarge 4 11 Percentage options 4 11 Auto 4 12 Setting basic options 4 12 Advanced options for Reduce Enlarge 4 13 Preset 4 14 Variable 4 15 Independent X Y 4...

Page 22: ... 5 18 Corner Shift 5 20 Variable Shift 5 22 Edge Erase 5 25 No Erase 5 26 Variable Erase for edges 5 27 Original Size 5 29 Mixed Size originals 5 31 6 Image Quality 6 1 Overview 6 1 Original Type 6 1 Preset Color Balance 6 2 Lighten Darken 6 2 Color Shift Saturation 6 2 Sharpness 6 2 Variable Color Balance 6 2 Original Type 6 3 Photo Text 6 4 Text 6 6 Photo 6 7 Graphics Maps 6 9 Preset Color Balan...

Page 23: ...at 7 8 Transparency Separators 7 11 No Separators 7 11 Blank Separators 7 11 Covers 7 14 Creating Covers 7 17 No Covers 7 17 Front Cover 7 18 Front and Back Covers 7 19 Invert Image 7 20 Mirror image 7 20 Negative Image 7 22 Poster Mode 7 24 No Poster 7 24 Variable Poster Size 7 24 Preset Poster Size 7 24 Preset Poster Size 7 25 Creating Posters 7 27 No Poster 7 28 Variable Poster Size 7 28 Preset...

Page 24: ...Overview 10 1 Component names and functions 10 4 Document path 10 4 Document specifications 10 5 Standard DADF document specifications 10 5 Documents not recommended 10 7 Loading the documents 10 8 Clearing a document jam 10 10 11 Sorter Mailbox 11 1 Overview 11 1 Using the Sorter Mailbox 11 3 Clearing a paper jam 11 5 12 Accessories 12 1 Introduction 12 1 Acceptable media 12 1 Loading paper 12 2 ...

Page 25: ...ng Added Fea tures or Image Quality Tabs 13 19 Original Type selection and output 13 25 14 Technical Information 14 1 Overview 14 1 Specifications 14 2 Electrical Power Requirements 115 VAC 60 Hz 14 2 Electrical Power Requirements 220 240 VAC 50 Hz 14 3 Environmental Requirements 14 4 Health and Safety Information 14 4 Capabilities 14 5 Physical Dimensions 14 6 System Modes of Operation 14 7 Copy ...

Page 26: ...CONTENTS XXVI DOCUCOLOR 12 USER GUIDE 1 2 3 4 5 6 7 ...

Page 27: ... to function as a copier printer Therefore this manual refers to the unit as either the DocuColor 12 the DocuColor 12 copier printer or simply the copier printer For more information about how the unit functions as a printer refer to the DocuColor 12 Printer User Guide This chapter introduces the organization contents and conventions of this manual Figure 1 The DocuColor 12 1 About this manual ...

Page 28: ...information contained within each chapter and the conventions used in the manual 2 Getting to know your DocuColor 12 Chapter 2 provides basic information about the DocuColor 12 It includes an introduction to the Control Panel Touch Screen Duplex Automatic Document Feeder DADF and Document Glass and Paper Trays and Paper Path It also reviews such topics as audio tones dry ink white border edges gro...

Page 29: ...ng the original document on the Document Glass or in the DADF is not repeated in later sections unless the feature requires special attention to such details It reviews a number of commonly selected output settings For explanations of the various features of the copier printer or more detailed procedures turn to the appropriate section in later chapters 4 Basic Copying Chapter 4 includes informati...

Page 30: ...Features tab 2 Sided Copying Book Copying Margin Shift Edge Erase Original Size Mixed Size Originals 6 Image Quality Chapter 6 includes information and procedures for the factory default features that determine output quality These features display on the Image Quality tab Original Type Preset Color Balance Lighten Darken Color Shift and Saturation Sharpness Variable Color Balance ...

Page 31: ...ter 8 includes information and procedures for storing retrieving and deleting job features programming 9 Paper Chapter 9 provides information about paper trays and auto tray switching It also includes the correct procedures for loading stock into the paper trays and specific information regarding the paper to use in the DocuColor 12 For more general information about paper refer to the Color Mater...

Page 32: ...e are also provided 11 Sorter Mailbox Chapter 11 describes the optional Sorter Mailbox by providing component names and functions safety precautions and instructions for use and jam clearance 12 Accessories Chapter 12 provides information on the optional accessories such as High Capacity Feeder and Convenience Stapler 13 Problem Solving Chapter 13 provides instructions for clearing paper jams and ...

Page 33: ...hart are also included 15 Index Chapter 15 provides an index of key words and pointers to information about them For more information This guide should be used in conjunction with the DocuColor 12 System Administration Guide and the Recommended Materials List and the Color Materials Usage Guide For more information about the DocuColor 12 with a Digital Front End DFE refer to the DocuColor 12 Print...

Page 34: ... Notes provide extra information that may be helpful to your understanding or performance of procedures KEY POINT The key symbol draws your attention to important additional information hints or tips WARNING This symbol alerts you to an operating or maintenance procedure practice or condition that if not strictly observed could result in injury or loss of life WARNING This hot surface symbol warns...

Page 35: ...copier printer Figure 1 provides full color digital imaging at approximately 12 copies per minute depending upon the paper size and the feeding orientation of the paper It includes an anti counterfeit function as standard equipment Figure 1 The DocuColor 12 Copier Printer 2 Getting to know your DocuColor 12 ...

Page 36: ... As illustrated in Figure 2 you will use the Contrast dial A on the left side of the Touch Screen B to make the Touch Screen brighter or darker Turning the dial clockwise darkens the screen and turning it counterclockwise lightens the screen The buttons on the right side of the Control Panel C and the electronic buttons on the Touch Screen are used to enter the job requirements A B C ...

Page 37: ...ator The System Administrator uses this feature to make changes in the machine defaults and to create or modify user access numbers 3 Auditron Access The copier printer can be activated in either the normal copying mode without an access number or in the Auditron Access Number mode If the copier printer is in the Auditron Access Number mode use the Auditron Access button to bring up the Access scr...

Page 38: ...o indications the job has been interrupted The copier printer displays a message indicating that Job Interrupt has been selected and it is ready to copy The indicator light flashes to acknowledge that the Interrupt button has been pressed It continues to flash until the copier printer interrupts the job in process When the Interrupt indicator light is on continuously not flashing a new job can be ...

Page 39: ... Interlock Open screen 7 Stop When you select the Stop button the copier printer completes the copy in process and then stops A message asking if you want to press Start to continue the job or Clear to cancel the job is displayed on the Touch Screen 8 Start Press this button to start a copy job or to continue the copy process The copier printer starts the first job automatically if the Start butto...

Page 40: ...quantity to 0 To restore the copier printer to the programming condition when a fault or a jam occurs and a message displays on the Touch Screen For a period not to exceed 20 seconds you can add or remove program selections without clearing the previous selections Only the copy quantity that was selected is reset to 0 To cancel all the information previously entered and display blank fields ready ...

Page 41: ...us during idle run or fault conditions Message area The message area at the top of the screen Figure 4 contains space for messages concerning the copier printer status programming conflicts and errors The messages may also provide instructions for the operator Copy quantity The copy quantity entered using the keypad appears in the upper right corner of the message area Figure 4 Figure 4 Touch Scre...

Page 42: ...ogrammable selections for each feature Figure 5 illustrates the default configuration for the Basic Copying tab KEY POINT Features and options discussed in each chapter follow the factory default settings You may see different settings depending on the options your System Administrator has selected in Tools mode Ask your System Administrator for more information regarding these selections or refer...

Page 43: ...hem than can be displayed on one screen Touching a More button displays options on another screen or simply displays a screen with all relevant options when the button is pressed Some of these option buttons may have words on them as illustrated in Figure 6 Icon buttons Some feature and option buttons display icons Other option buttons are blank with words or graphics to the side as illustrated in...

Page 44: ...ase the value Changes are displayed in the value boxes Fixed selection buttons Fixed value selection buttons allow you to select preset incremental changes for features such as Lighten Darken as illustrated in Figure 9 Cancel and Save buttons The Cancel button Figure 10 allows you to cancel a feature or selected feature options without saving them The Save button Figure 10 allows you to save a sel...

Page 45: ...OTE The features available in each tab are assigned by your System Administrator using the Tools mode Therefore the features in the tabs on your copier printer may vary from the screen samples shown in this manual Touch the desired button or icon to select a feature The selected button is highlighted Selecting some of the feature buttons causes another screen to display These screens contain addit...

Page 46: ...of some of the audio tones using Tools mode When a selection is made the copier printer beeps once when a button is touched to acknowledge the input A triple beep tone sounds when a conflict occurs between the selections already made and the one being attempted A triple beep also occurs when a feature is not available The attention tone consists of a series of longer beeps The attention tone sound...

Page 47: ...he Auto Color option is selected KEY POINT Do not use excessive force to press down on the Duplex Automatic Document Feeder If the Duplex Automatic Document Feeder must be open during the scanning the Output Color feature cannot be set to Auto Color You must make a different selection After you place documents face up in the Duplex Automatic Document Feeder ensure that the paper guide is against t...

Page 48: ...orientation in Tools Mode The document must be face down and in the upper left corner of the Document Glass Lower the Duplex Automatic Document Feeder and press the Start button to begin the scan operation KEY POINT When a document is scanned short edge first but the requested paper tray holds paper so it will print long edge first the Auto Rotation feature will cause a document to be rotated 90 I...

Page 49: ...ter detects that the image area of a document that is being scanned short edge first will not fit on the paper it will automatically rotate the image 90 to ensure that the entire image appears on the output long edge first Therefore if you are scanning an 8 5 x 11 inch original document the image will be rotated 90 to provide the entire image on the output If you request 2 Sided output Side 1 will...

Page 50: ...10 inch through 11 x 17 inch and A3 through B5 NOTE Paper Trays 2 3 and 4 can also accommodate 12 x 18 inch paper through a special optional tray setup procedure performed by a Xerox service representative If you are interested in this option contact your Xerox service representative Paper Tray 5 sometimes called the Bypass Tray or Multiple Sheet Inserter is located on the left side of the copier ...

Page 51: ...elected paper tray 1 5 to the Paper Transport rollers The Paper Transport rollers deliver the paper to the Preregistration Area 6 in the Paper Path Module From the Preregistration Area the paper is registered onto the Transfer Belt 7 and the image is transferred The paper proceeds to the Post Transfer Area and into the Fuser 8 where the image is fixed to the paper permanently From the Fuser the pa...

Page 52: ...e of the copier printer If you use the Duplex Automatic Document Feeder to input the original document the output will be delivered in one of the following ways The example uses a three page job Basic single copy output is delivered face down in 1 2 3 order Multiple copy output is delivered to the Output Tray face up with copies of the first page on the bottom and the last page on top as for examp...

Page 53: ...ck Each dry ink is contained in a dry ink cartridge When dry ink is running low in a particular cartridge the Touch Screen displays a message indicating that it is low When a cartridge is empty the Touch Screen displays a message indicating that the cartridge needs to be replaced The DocuColor 12 will not make copies using that color until the cartridge has been replaced Refer to the DocuColor 12 ...

Page 54: ...ft right top and bottom edges of the scanned original This factory setting cannot be altered If the white border edges result in image loss on your copies select the Copy All 93 reduction option in the Reduce Enlarge feature to minimize the image loss You may also use the Auto Center feature to ensure the original is centered on the copy Refer to the Edge Erase feature in the Added Features chapte...

Page 55: ...e Off down position If the device interrupts power to the copier printer again or if power has not been restored by the above procedure call your Xerox service representative CAUTION The Fuser Roll remains in a cammed up position if power to the copier printer is interrupted while the copier printer is in use If the Fuser Roll remains in the cammed up position for a prolonged period of time the Fu...

Page 56: ... referred to as a copier printer throughout this manual and the DocuColor 12 System Administration Guide Contact your Xerox representative for more information on the benefits of using a DFE to network your DocuColor 12 If your DocuColor 12 is already connected to a DFE refer to the documentation that was supplied with the DFE for installation instructions setup procedures and feature descriptions...

Page 57: ...6 7 Moving the Copier Printer The DocuColor 12 copier printer should not be moved after it has been installed Improperly moving the copier printer may damage the equipment carpet or floor lf you must move the copier printer please ask your Xerox representative to assist you ...

Page 58: ...rk Surface Extension A Work Surface Extension can be added to the DocuColor 12 if it does not have a Duplex Automatic Document Feeder DADF or Sorter Mailbox Convenience Stapler The Convenience Stapler attaches to copier printer and is used for restapling your original documents after copies have been made High Capacity Feeder HCF The High Capacity Feeder HCF is attached to the copier printer and f...

Page 59: ...or powering on and off the DocuColor 12 It also includes a procedure that leads you quickly through a number of features you may want to use in making copies You can find detailed information about the features and options referred to in this chapter in the chapters that follow 3 Making copies ...

Page 60: ...itching it on again immediately Switching the power on Press the Power Switch to the On position to switch the copier printer on A message will display asking you to wait After the Power Switch is pressed to On the copier printer takes approximately eight minutes to come to a Ready to Make Copies condition The copier printer produces color copies at a rate of approximately twelve copies per minute...

Page 61: ... remains in a cammed up position if power to the copier printer is interrupted while the copier printer is in use If the Fuser Roll remains in the cammed up position for a prolonged period of time the Fuser Roll can be damaged and copy quality defects can occur To prevent any damage the copier printer should be powered on and a copy made as soon as the power is restored The Fuser Roll will not be ...

Page 62: ...the paper tray is fully closed Refer to the section Paper and Paper Trays for more detailed information KEY POINT For the best results use only the paper sizes and paper weights indicated in the section Paper and Paper Trays Adjusting the paper guides indicates the paper size to the copier printer If the guides are not adjusted to the paper size incorrect placement of the image may occur It is imp...

Page 63: ...5 gsm paper may be loaded into Paper Tray 5 1 To access Paper Tray 5 open the cover and extend the tray 2 Place the paper on the tray Ensure that the paper is all the way in and adjust the paper guides as illustrated in Figure 3 Do not fill Paper Tray 5 above the fill line on the paper guide NOTE Remove all copy stock from Paper Tray 5 when the job is complete Dust and moisture can affect stock ca...

Page 64: ... 4 Make sure the document lies against the registration area at the left rear corner of the glass The Registration area is identified with an arrow Lower the Duplex Automatic Document Feeder DADF or Document Glass Cover If you have a Duplex Automatic Document Feeder place the document face up into the DADF Tray as in Figure 5 The Document Feed Lamp lights when the document is in the correct positi...

Page 65: ...Press the Start button 4 When copying is completed perform the following Remove the copies from the Output Tray or Sorter Mailbox on the right side of the copier printer Remove the original document s from the Document Glass or Original Catch Tray of the DADF ...

Page 66: ...You can find detailed information about the features and options referred to in this section in the chapters that follow NOTE The Auto Center feature is included in the Margin Shift options 1 Press the Clear All CA button to clear any previous programming Use any of steps 2 through 11 that apply to your job and desired output 2 Select the required quantity Use the Keypad to enter the quantity Pres...

Page 67: ...eturn to the Basic Copying screen 4 If there is a Sorter Mailbox touch the appropriate Copy Output option Touch Auto Output to direct collated output to the lower Offset Catch Tray Your sets will not be offset Touch Collated to direct up to 10 sets of collated output to the Sorter Mailbox Bins If you request more than 10 sets the message The quantity is outside the acceptable range It has been cha...

Page 68: ...h set is delivered to the output bins A message is displayed on the screen requesting you to clear the bins of all output Empty the bins touch Confirm on the screen and press Start KEY POINT Transparencies may not be used for two sided copying Transparencies cannot be delivered to the Sorter Mailbox bins They must be directed to the Catch Tray NOTE See the Sorter Mailbox section for additional inf...

Page 69: ...Figure 10 Touch the desired option and touch the Save button to return to the Basic Copying screen 6 Select an option in the Paper Supply feature if a tray other than the default Auto Paper is desired Perform one of the following Touch the desired Paper Supply option on the Basic Copying tab Touch More to see additional options as illustrated in Figure 11 Touch the desired option and touch the Sav...

Page 70: ...he Added Features tab 8 On the Added Features tab touch the 2 Sided Copy button and perform one of the following If you have a DADF touch the desired option from those illustrated in Figure 13 1 to 1 Sided icon for default one sided copies 1 to 2 Sided icon for two sided copies from one sided input as illustrated in Figure 14 Touch Flip on Long Edge for two sided head to head output as for books T...

Page 71: ...ure 16 Touch Flip on Long Edge if your original documents are two sided head to head Touch Flip on Short Edge if your original documents are two sided head to toe output If you not have a DADF perform one of the following Touch the 1 Sided icon for default one sided copies Touch the 2 Sided icon to display the 2 Sided Copy screen Under Side 2 Rotate perform one of the following Touch Flip on Long ...

Page 72: ... output darkness or lightness automatically Using the illustrated bar as a guide touch the button under the section that best reflects the desired degree of darkness or lightness Touch the Save button to return to the Image Quality tab 11 On the Image Quality tab touch the Preset Color Balance icon to display the Preset Color Balance screen illustrated in Figure 19 Touch the appropriate button for...

Page 73: ...c Document Feeder place the document face up into the DADF Tray as in Figure 21 The Document Feed Lamp lights when the document is in the correct position Ensure that the paper guide is against the original document 14 Press the Start button 15 When copying is completed perform the following Remove the copies from the Output Tray or Sorter Mailbox on the right side of the copier printer Remove the...

Page 74: ...the following Adhesive tapes and adhesives Some adhesive tapes and adhesives glues contain solvents that may soften or dissolve the color dry inks Adhesive tapes and adhesives should be tested on sample output before being applied to your valuable copies or prints Adhesive tape may also pull off the dry inks when the tape is removed PVC and color output If your output comes in contact with PVC and...

Page 75: ...OTE The Auto Center feature is included in the Margin Shift options Output Color The Output Color feature allows you to select the colors to be used for copying Copy Output The Copy Output feature enables you to select the destination of the output Available options differ based on whether the DocuColor 12 uses the Output Catch Tray or has a Sorter Mailbox 4 Basic Copying ...

Page 76: ...ize and type Your System Administrator may have added other features Descriptions of features other than those listed here may be found in other chapters KEY POINT When you select the More button you see additional options on another screen If you choose an option from this secondary screen save your selection and return to the tab The selected option is displayed beside the word More Features and...

Page 77: ...he Single Color option Touching the Single Color button displays the options of Red Green Blue Yellow Magenta and Cyan as illustrated in Figure 3 NOTE Gold silver and fluorescent colors cannot be copied accurately on this copier printer The dry inks toners do not contain the metallic particles necessary to accurately reproduce gold and silver colors or the fluorescent properties that are required ...

Page 78: ...er must be closed for the Auto Color option to function If the Duplex Automatic Document Feeder or Document Glass Cover cannot be closed an Output Color other than Auto Color must be selected For the scanner to accurately sense the presence of color on a document during the prescan cycle the color area on the document must be greater than 50 mm2 approximately 2 inches squared If the color area is ...

Page 79: ...eproduce gold and silver colors or the fluorescent properties that are required to reproduce fluorescent colors 3 Pass Color The 3 Pass Color option combines the three colors of dry inks cyan magenta and yellow as illustrated in Figure 5 You should select the 3 Pass Color option when the document contains very little black or when Process Black is acceptable over a true reproduction black such as ...

Page 80: ... is fed long edge first Single Color The Single Color option accessed through the More button changes the image and or text on a document to one color other than black Single color copies as illustrated in Figure 7 can be made from any color or black and white document The Touch Screen directs you to select one of six preset colors Red Green Blue Yellow Magenta or Cyan NOTE Using this option will ...

Page 81: ...sired Output Color option Selecting a Single Output Color 1 On the Basic Copying tab touch the Output Color More option to display the Output Color screen as in Figure 8 2 Touch Single Color 3 Touch the desired color 4 Touch Save to return to the Basic Copying tab Figure 8 Output Color Screen with Single Color Options ...

Page 82: ...ated For example three copies of a three page collated job will result in three sets of copies in 1 2 3 order Three copies of a three page uncollated job will result in output in the order 1 1 1 2 2 2 3 3 3 If the DocuColor 12 does not have a Sorter Mailbox only one output tray is listed as illustrated in Figure 9 No other option is available Figure 9 Copy Output without optional Sorter Mailbox ...

Page 83: ...ted output to the lower Offset Catch Tray Your sets will not be offset Touch Collated to direct up to 10 sets of collated output to the Sorter Mailbox Bins If you request more than 10 sets the message The quantity is outside the acceptable range It has been changed to 10 is displayed If you require more than 10 sets you must break them up into multiples of 10 to copy Touch Uncollated to direct unc...

Page 84: ...h set is delivered to the output bins A message is displayed on the screen requesting you to clear the bins of all output Empty the bins touch Confirm on the screen and press Start KEY POINT Transparencies may not be used for two sided copying Transparencies cannot be delivered to the Sorter Mailbox bins They must be directed to the Catch Tray NOTE See the Sorter Mailbox section for additional inf...

Page 85: ...ystem Administrator has selected you see several percentage options for reduction enlargement For example use the 100 option to ensure copies are the same size as the original document The option 78 reduces an 8 5 x 14 inch image to fit on 8 5 x11 inch paper Copies may be reduced to 25 or enlarged to 400 KEY POINT If the image on the document extends to the edges of the paper select the Copy All o...

Page 86: ... directions KEY POINT The X and Y directions are always determined in reference to the registration arrow located around the Document Glass Figure 12 The X direction is always along the long edge of the Document Glass and theY direction is along the short edge of the Document Glass The X and Y direction references on the Document Glass remain the same regardless of the document orientation long ed...

Page 87: ...ons for Reduce Enlarge Touching the Reduce Enlarge More button on the Basic Copying tab enables you to set reduction or enlargement according to the following options illustrated in Figure 14 Preset Variable Independent X Y Figure 14 Additional Options for Reduce Enlarge ...

Page 88: ...iginal document image is copied to the edges and placed onto the output despite normal edge deletion 1 Under Reduce Enlarge on the Basic Copying tab touch the More button 2 On the Reduce Enlarge screen select the Preset option as illustrated in Figure 15 3 Perform one of the following Touch a preset percentage Touch Copy All to scan the original document image to its edges reduce it automatically ...

Page 89: ...reen Copies may be reduced to 25 or enlarged to 400 Figure 16 Table 1 lists some common percentage conversions for different paper sizes Percentage Paper sizes 64 11 x 17 inch to 8 5 x 11 inch 129 8 5 x 11 inch to 11 x 17 inch 70 A3 to A4 78 8 5 x 14 inch to 8 5 x 11 inch 141 A4 to A3 154 5 5 x 8 5 inch to 8 5 x 11 inch 220 3 5 x 8 5 inch to 8 5 x 11 inch Table 1 Percentage conversions Figure 16 V...

Page 90: ... following Touch the up arrow to increase the percentage value in increments of 1 Touch the down arrow to decrease the percentage value in decrements of 1 Use the Numeric Keypad on the Touch Screen to enter a specific percentage from 25 through 400 The values increase or decrease in the displayed value box according to your entries 4 Touch Save to return to the Basic Copying tab Figure 17 Variable...

Page 91: ...ied only to standard size documents The X and Y directions are always determined in reference to the registration arrow located around the Document Glass Figure 19 The X direction is always along the long edge of the Document Glass and the Y direction is along the short edge of the Document Glass The X and Y direction references on the Document Glass remain the same regardless of the document orie...

Page 92: ... X Y option to display the Independent X Y screen 3 Select the Variable option as in Figure 20 Perform one of the following Touch the up arrow to increase the percentage value for the Length Y X Y or Width X Touch the down arrow to decrease the percentage value for the Length Y X Y or Width X The values increase or decrease in the displayed value box according to your entries 4 Touch the icon that...

Page 93: ...large on the Basic Copying tab touch the More button 2 On the Reduce Enlarge screen select the Independent X Y option to display the Independent X Y screen 3 Touch the Auto option as in Figure 21 Notice that the values in both the Length Y and Width X boxes display as Auto 4 Touch the icon that most closely resembles the orientation of the original document on the Document Glass 5 Touch Save to re...

Page 94: ...button enables you to access the Paper Supply screen The paper size displayed for Paper Trays 1 2 3 and 4 is set when you adjust the paper guides as part of the process of loading paper The System Administrator sets paper type for the trays in the Tools mode You may select both the paper size and paper type on the detail screen when loading paper into Paper Tray 5 NOTE If you want to change the we...

Page 95: ... the same paper type assigned to two or more trays Auto Tray Switching is active only if the Auto paper supply button is selected The default for Auto Tray Switching is ON with Paper Trays 1 2 3 and 4 enabled To use Auto Tray Switching with the default settings load the trays you want to use with the same size paper in the same orientation For example if you load trays 2 and 3 with the same size p...

Page 96: ...ouch the tray that displays the appropriate paper The copier printer will use paper from this tray Touch the More button to display the Paper Supply screen Figure 23 with the five paper tray options Touch the appropriate tray icon The copier printer will use paper from this tray NOTE If you select Paper Tray 5 go to the procedure Programming the Paper Supply for Tray 5 Notice that the copier print...

Page 97: ...ess Auto Paper is selected 1 On the Basic Copying tab under Paper Supply touch the More button to display the Paper Supply screen Figure 24 2 Touch the Tray 5 icon to display the Tray 5 screen Figure 25 NOTE The paper size and type is set back to the defaults each time you select Clear All or the machine time out is reached Figure 24 Paper Supply screen Figure 25 Tray 5 screen ...

Page 98: ...andard US sizes such as 8 5 x 11 or 11 x 17 inches as shown in Figure 28 Touch Non Standard Sizes and enter the X width and Y length dimensions by using the arrows as shown in Figure 29 Touch the left or right arrows to decrease or increase the X width dimensions Touch the down or up arrows to decrease or increase the Y length dimensions 4 Touch the appropriate Paper Type 5 Touch Save to return to...

Page 99: ...escribed below 2 Sided Copying The 2 Sided Copying feature specifies 1 to 1 1 to 2 head to head and 1 to 2 head to toe copying 2 to 2 2 to 2 head to head 2 to 2 head to toe 2 to 1 2 to 1 head to head and 2 to 1 head to toe Book Copying The Book Copying feature splits the image of an open book original into pages to enable copying of each bound page 5 Added Features ...

Page 100: ...desired images around the border of a document Edge Erase may begin at the image and go out to the edge of the original document Edge Erase may be also applied to any center streaks caused by a gap between the spine of a bound document and the Document Glass Original Size The Original Size feature enables you to specify the size of the original document to be copied You may select a standard inter...

Page 101: ...automatically identifies the document size and selects the correct paper supply KEY POINT When you select a feature option other than the default save your selection and then return to the tab a check mark displays near the feature name and the selected value or option displays under the feature name Features and options discussed in this chapter follow the factory default settings You may see dif...

Page 102: ...ng the 2 Sided Copying feature 1 On the Added Features tab locate and touch the 2 Sided Copy feature as in Figure 2 2 If you have a DADF touch the 2 Sided Copy button Touch the desired option from those illustrated in Figure 3 1 to 1 Sided icon for default one sided copies 1 to 2 Sided icon for two sided copies from one sided input as illustrated in Figure 4 Touch Flip on Long Edge for two sided h...

Page 103: ...f your original documents are two sided head to head Touch Flip on Short Edge if your original documents are two sided head to toe output as for calendars 3 If you do not have a DADF perform one of the following Touch the 1 Sided icon for default one sided copies Touch the 2 Sided icon to display the 2 Sided Copy screen Under Side 2 Rotate perform one of the following Touch Flip on Long Edge for t...

Page 104: ...rocedure you may want to make one extra copy in step 1 to use as a sample for checking image orientation Change quantity to 1 before performing step 4 Once you are satisfied with the orientation change the quantity again to complete the job 1 Copy the first side using the 1 Sided option 2 Select Tray 5 as the Paper Supply option on the Basic Copying tab KEY POINT Be sure to remove extra paper from...

Page 105: ...ormat Calendar Format The pages of the book may be any size up to 8 5 x 11 inches A4 or 11 x 17 inches maximum for both pages The Binding Erase option allows you to remove the shadow caused by the center binding of bound documents when they are copied The value displayed or entered for this option corresponds to the value displayed in the Variable Erase Center Area Erase option KEY POINT Place the...

Page 106: ... force the DADF or Document Glass Cover down onto the book Forcing the DADF or Document Glass Cover down could damage it Instead leave the DADF or Document Glass Cover open and apply a slight pressure with your hand to the book to keep it flat against the Document Glass After you press START the copier printer completes a prescan to determine the center location of the book KEY POINT If the select...

Page 107: ...special scanning is required It is the default setting 1 Touch the Book Copying icon on the Added Features tab to display the Book Copying screen 2 Touch the Book Copying Off icon as in Figure 10 3 Touch Save to return to the Added Features tab Figure 10 Book Copying screen with the Book Copying Off option selected ...

Page 108: ...selected the Normal Book Copying option the image from the left page is scanned and copied onto Side 1 then the image from the right page is scanned and copied onto Side 2 1 Touch the Book Copying icon on the Added Features tab to display the Book Copying screen 2 Touch the Normal Book Copying icon as in Figure 11 3 Perform one of the following To scan and copy both pages touch the Both Pages icon...

Page 109: ...e the amount of erasure in the center of the output copy Binding Erase values range from 0 to 50 mm Notice that the values in the box increase or decrease according to your selection 5 Use the diagram on the screen when you place the original onto the Document Glass to ensure expected results The bound document should be placed face down with the upper outside corner of the right page in the upper...

Page 110: ... Right to Left Format option the image from the right page is scanned and copied onto Side 1 then the image from the left page is scanned and copied onto Side 2 1 Touch the Book Copying icon on the Added Features tab to display the Book Copying screen 2 Touch the Right to Left Format icon as in Figure 12 3 Perform one of the following To scan and copy both pages touch the Both Pages icon To scan a...

Page 111: ...e the amount of erasure in the center of the output copy Binding Erase values range from 0 to 50 mm Notice that the values in the box increase or decrease according to your selection 5 Use the diagram on the screen when you place the original onto the Document Glass to ensure expected results The bound document should be placed face down with the upper outside corner of the right page in the upper...

Page 112: ...n When the output is 2 sided and you have selected the Calendar Format option the image from the top page is scanned and copied onto Side 1 and the image from the bottom page is scanned and copied onto Side 2 KEY POINT If you want the bottom page to scan and print first simply change the orientation of the original on the Document Glass by turning it 180 1 Touch the Book Copying icon on the Added ...

Page 113: ...e output Touch the right arrow to increase the amount of erasure in the center of the output copy Touch the left arrow to decrease the amount of erasure in the center of the output copy Binding Erase values range from 0 to 50 mm Notice that the values in the box increase or decrease according to your selection 5 Use the diagram on the screen when you place the original onto the Document Glass to e...

Page 114: ...ge In addition you can specify variable incremental shifts toward any margin This section describes the following options illustrated in Figure 15 No Shift Auto Center Corner Shift Variable Shift NOTE You can select only one shift option at any time for each side After you have selected a Margin Shift option the Added Features screen displays a check in the feature check box beside the set values ...

Page 115: ...ed Features tab to display the Margin Shift screen Figure 16 2 Touch either the Side 1 or Side 2 icon to display the Margin Shift screen for the desired side 3 Touch the No Shift icon as in Figure 17 4 Touch Save to return to the Margin Shift screen 5 If desired repeat steps 2 4 to adjust the Margin Shift for the other side 6 Touch the icon that most closely resembles the Original Orientation for ...

Page 116: ...ying original documents that are smaller than the copy paper You can also use this feature when you select a reduction value for original documents that are larger than the copy paper selected NOTE In some cases the original image center will be shifted slightly on the output copy The orientation of the output image is determined by the placement of the document on the Document Glass and the orien...

Page 117: ... the desired side 3 Touch the Auto Center icon to display the Auto Center detail screen as illustrated in Figure 20 4 Touch Save to return to the Margin Shift screen 5 If desired repeat steps 2 4 for the other side 6 Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass 7 Touch Save to return to the Added Features tab Figure 19 Margin Shift scre...

Page 118: ...e to designate a position where the reduced image is to appear on the output To be used with the Enlarge feature to designate a position where the enlarged image is to appear on the output NOTE Corner Shift may not be evident on your output if you copy your original document at 100 The orientation of the image on the copies is determined by the placement of the document on the Document Glass and b...

Page 119: ...to display the Corner Shift detail screen as illustrated in Figure 23 4 Touch the arrow icon that illustrates the desired location of the image on the output copy 5 Touch Save to return to the Margin Shift screen 6 If desired repeat steps 2 5 for the other side 7 Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass 8 Touch Save to return to the...

Page 120: ... image up down right or left by means of the variable arrow buttons You can designate the variable shift in 1 mm increments from 0 to 432 mm NOTE Do not use Variable Shift if you want 100 of your original document to be copied The orientation of the image on the copies is determined by the placement of the document on the Document Glass and by the orientation of the selected paper supply Figure 24...

Page 121: ...mage toward the right edge Touch the left arrow to shift the image toward the left edge Continue to touch the appropriate arrow until you have specified the desired amount of shift from 0 to 432 mm Under the Up Down icon touch the up arrow to shift the image toward the top edge Touch the down arrow to shift the image toward the bottom edge Continue to touch the appropriate arrow until you have spe...

Page 122: ...5 5 Touch Save to return to the Margin Shift screen 6 If desired repeat steps 2 5 for the other side 7 Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass 8 Touch Save to return to the Added Features tab ...

Page 123: ...iminated If you set the default or request the edge erase to be 1 mm the factory setting of 2mm applies If you set the edge erase to be 3 mm the edge erase will be 3 mm In order for the Edge Erase feature to function correctly the original must be registered on the Document Glass against the registration arrow After you select an Edge Erase option the Added Features screen displays a check in the ...

Page 124: ...ficient to remove shadows from the copy edges 1 Touch the Edge Erase icon on the Added Features tab to display the Edge Erase screen 2 Touch the No Erase icon as illustrated in Figure 28 3 Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass 4 Touch Save to return to the Added Features tab Figure 28 No Erase option on the Edge Erase screen ...

Page 125: ...decrease the amount of erasure KEY POINT If your document contains an image area that extends to the edges of the document and you do not want any of it to be deleted use the Variable Erase arrow buttons to set the erase value to zero Select the Margin Shift feature Auto Shift option from the Added Features tab Ensure that 100 is selected for Reduce Enlarge feature on the Basic Copying tab NOTE Ke...

Page 126: ... arrow to decrease the amount of erasure at the left and right edges Under the Center Area icon touch the up arrow to increase the amount of erasure in the center of the original document Touch the down arrow to decrease the amount of erasure in the center of the document Notice that the values in the boxes increase or decrease according to your selections 4 Touch the icon that most closely resemb...

Page 127: ...g items pens pieces of paper etc that you do not wish copied onto the Document Glass Undesirable copy output may occur If you select Auto Detect the DocuColor 12 performs a prescan and assumes the original document and anything that is on the Document Glass pens pieces of paper etc are to be copied If Reduce Enlarge Auto is also selected the image is reduced and includes the object pens pieces of ...

Page 128: ...For the X dimension touch the right arrow to increase the value or the left arrow to decrease the value Appropriate X dimensions range from 10 to 432 mm For the Y dimension touch the up arrow to increase the value or the down arrow to decrease the value Appropriate Y dimensions range from 10 to 297 mm Notice that the values in the boxes increase or decrease according to your selections 3 Touch Sav...

Page 129: ... default when the original documents are all the same size as illustrated in Figure 34 Touch the Mixed Size Originals option when the original documents are different sizes as illustrated in Figure 35 3 Touch the icon that most closely resembles the Original Orientation for the document 4 Follow the instructions on the screen and load mixed size originals with one edge of every sheet aligned evenl...

Page 130: ...ADDED FEATURES 5 32 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 5 ...

Page 131: ... you change settings for specific image quality factors such as lightness and darkness sharpness or color Examples of the images printed with default settings are provided on the following pages More detailed information is also provided about the following Image Quality features Original Type The selection of the correct Original Type for example Photo Text Text Photo Graphics Maps ensures that t...

Page 132: ... to adjust the amount of edge definition on the output Variable Color Balance The Variable Color Balance feature enables you to set the balance of Yellow Magenta Cyan and Black by the varying degrees of density for each color When you make changes to the Image Quality features remember that outside factors such as the quality of the original document lighting etc also affect output quality NOTE Se...

Page 133: ...ces available as illustrated in Figure 3 Photo Text Text Photo Graphics Maps After you have selected an Image Quality option the Image Quality tab will display a check mark in the feature check box with the set values For the best copy quality always select the Original Type that best describes your document NOTE The System Administrator selects the default Original Type The Original Type icon on ...

Page 134: ...oto option Output copies will be made using the best sharpness and density levels for pictures and charts combined with the best levels for text Documents to be copied using the Photo Text option do not have to contain photographs and text You can use the option simply to apply the best sharpness and density levels automatically for optimum color quality on all your color copies You can adjust the...

Page 135: ...he original document Halftone default Use this option for images that are created using a fine screen that varies the darkness and density of dots that make up the image Examples of halftone images can be found in magazines and newspapers Photograph Use this option when copying photographs or extremely fine halftones Xerographic Copy Use this option when using a Xerographic reproduction copy as th...

Page 136: ...pen plotter and documents composed of fine sharp lines such as diagrams 1 Touch the Original Type icon on the Image Quality tab to display the Original Type screen 2 Touch the Text icon to display the Text detail screen illustrated in Figure 7 3 Perform one of the following Select Standard Text if the text on the original document is of normal darkness Select Light Text if the text on the original...

Page 137: ...inuous tone documents that contain a wide range of densities from very dark to very light images The Photo option is also the best selection when true reproduction of light skin colors light colors or gray areas is important The Photo option is appropriate for very high quality halftone documents 1 Touch the Original Type icon on the Image Quality tab to display the Original Type screen 2 Touch th...

Page 138: ...ed using a fine screen that varies the darkness and density of dots that make up the image Examples of halftone images can be found in magazines and newspapers Photograph Use this option when copying photographs or extremely fine halftones Xerographic Copy Use this option when using a Xerographic reproduction copy as the original document 4 Touch Save to return to the Image Quality tab ...

Page 139: ...well in this mode Black and white documents with fine details and a wide range of densities also copy well in this mode although the fidelity of the reproduction would be better if the Photo option were used KEY POINT When the Graphics Maps icon is selected you should specify the original size of any document that has dark borders using the Added Features tab 1 Touch the Original Type icon on the ...

Page 140: ...ones described below The Preset Color Balance feature also lets you enable Background Suppression or Auto Suppression Normal The Normal option illustrated in Figure 13 makes no changes to the image quality and produces copies with the same quality and density as those of the original The Preset Color Balance default is Normal Figure 12 Preset Color Balance feature Figure 13 Example of Normal ...

Page 141: ... The Lively option illustrated in Figure 14 uses the highest color saturation to produce rich vivid output colors The option increases the Color Saturation to the most vivid setting and adjusts the Lighten Darken setting one step lighter Figure 14 Example of Lively ...

Page 142: ...in Figure 15 produces a sharp clear image on the copy The Bright option decreases the low density settings for Yellow Magenta Cyan and Black It increases the color saturation adjusts the Lighten Darken setting two steps darker and selects the highest Sharpness setting Figure 15 Example of Bright ...

Page 143: ...the copy by transforming low density colors into light and reddish colors Use this setting to apply a light pink tone to skin colors and to give a soft tone to dark warm colors The Warm option decreases the Low and Medium density settings for Yellow and Cyan and increases the Medium setting for Magenta Figure 16 Example of Warm ...

Page 144: ...rong clear blue tone on the copy This setting can be used to make the blue color of water or the sky stronger and to make dark cold colors clearer The Cool option decreases the Low Medium and High density settings for Yellow and Magenta and increases the Low Medium and High setting for Cyan Figure 17 Example of Cool ...

Page 145: ...round Suppression feature reduces the Medium density settings for Yellow Magenta Cyan and Black The High density level for Black is increased This alters the appearance of the color on the copy This feature is similar to Lighten Darken but Lighten Darken removes less of the background Auto Suppression Auto Suppression increases contrast and sharpness for clearer output The copy will appear brighte...

Page 146: ...he Preset Color Balance icon on the Image Quality tab to display the Preset Color Balance screen illustrated in Figure 19 2 Touch the appropriate button for the desired color balance 3 Touch Save to return to the Image Quality tab Figure 19 Preset Color Balance screen ...

Page 147: ...all density of the document and adjusts the level accordingly This feature is more effective for black and white copying For example in a mainly text original the copy background may be slightly lighter and text darker Three different options are illustrated in Figure 21 Figure 22 and Figure 23 KEY POINT When the Lighten Darken feature is set to Auto Contrast and the Original Type is Photo and Tex...

Page 148: ...e Quality tab to display the Lighten Darken screen as illustrated in Figure 24 2 Perform one of the following Touch the Auto Contrast icon to have the copier printer determine the darkness or lightness of the original document and adjust the output darkness or lightness automatically Using the illustrated bar as a guide touch the button under the section that best reflects the desired degree of da...

Page 149: ...rmal is selected the lower bar is centered below the upper bar Figure 26 illustrates the Normal setting If you select one of the Warm buttons the red colors shift toward the yellow hue the green colors shift toward the cyan hue and the blue colors shift toward the magenta hue The lower bar shifts to the right All colors in between these original colors also shift in the same direction Figure 27 il...

Page 150: ...Color Shift Saturation screen help you anticipate the results of the requested shift The left flower illustrates the lightest pastel setting of saturation The right flower illustrates the richest or most vivid saturation The center flower represents the default Normal saturation No change is made to the flowers based on your selection Three levels of Saturation are illustrated in Figure 29 Figure ...

Page 151: ...splay the Color Shift Saturation screen as illustrated in Figure 32 2 Touch the button for the desired Color Shift in the range from Coolest to Warmest 3 Touch the button for the desired Saturation in the range from Most Pastel to Most Vivid 4 Touch Save to return to the Image Quality tab Figure 32 Color Shift Saturation screen ...

Page 152: ...ure 34 illustrates the results of this setting Use the Soften levels to decrease the amount of edge definition to copy photographs or other documents where softer less focused output copies are desired This option is especially desirable when copying very coarse dot screens If Text has been selected as the Original Type but the text is on a halftone background selecting a softer sharpness level ma...

Page 153: ... on the Image Quality tab to display the Sharpness screen as illustrated in Figure 37 2 Using the diamond illustrations as guides touch the button that best reflects the desired degree of softness or sharpness 3 Touch Save to return to the Image Quality tab Figure 37 Sharpness screen ...

Page 154: ... low density on the output copies Three higher settings three lower settings and the normal medium settings are available for each density level of each color Each density level and each color can be adjusted independently and you can use any combination of adjustments Three different settings for Variable Color Balance using Magenta are illustrated in Figure 39 Figure 40 and Figure 41 KEY POINT I...

Page 155: ...2 2 Touch the button for the desired color 3 Select the desired density low medium or high and perform one of the following Touch the up arrow to increase the amount of color to be applied Touch the down arrow to decrease the amount of color to be applied 4 If desired repeat steps 2 and 3 for other colors 5 Touch Save to return to the Image Quality tab Figure 42 Color Balance screen ...

Page 156: ...IMAGE QUALITY 6 26 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 6 ...

Page 157: ...les you to specify special output formats through the Output Formats tab illustrated in Figure 1 Multiple Up The Multiple Up feature enables you to copy up to eight images from multiple originals onto a single page Repeat Image With Repeat Image you can copy a single image multiple times onto one page 7 Output Formats ...

Page 158: ...nt that was placed on the Document Glass NOTE Some Output Format features may require some special conditions Some features may not be used with other features because of the multiple functions they perform to create the desired output Make sure you read through the notes that detail the conditions or restrictions of each Output Format feature KEY POINT After you select an option other than the de...

Page 159: ...ed Do not Interrupt the Multiple Up job The following features may not be used in conjunction with Multiple Up Margin Shift Repeat Image Book Copying When you copy original documents from the Document Glass you can only select a 25 100 reduction Depending on the size of the original some image loss might occur along the edge of the image Enlarged images cannot exceed 17 inches 432 mm in the X dire...

Page 160: ...paper in one of the following ways illustrated in Figure 4 Left to right top to bottom Right to left top to bottom Top to bottom Figure 4 2 Up image placement F Left to right top to bottom Right to left top to bottom 1 2 F 1 2 F 1 2 Landscape top to bottom M 1 2 M 2 1 Two Portrait Originals Two landscape originals F 1 2 F 1 2 ...

Page 161: ... upper left corner Horizontally beginning from the upper right corner Vertically beginning from the upper left corner Vertically beginning from the upper right corner Figure 5 4 Pages Up or 8 Pages Up image placement F E H o 1 2 3 4 Four Portrait Originals F E 1 2 3 4 Horizontal beginning from upper right corner Vertical beginning from upper left corner Vertical beginning from upper right corner F...

Page 162: ...n a single page the extras are copied onto the next sheet with the same reduction or enlargement Original Document Size Output Copy Paper Size 4 x 6 inches 5 5 x 8 5 inches 8 5 x 11 inches 11 x 17 inches 4 x 6 inches 5 5 x 8 5 inches 8 8 5 x 11 inches 4 8 11 x 17 inches 2 4 8 Table 1 Number of images per multiple up page US sizes Original Document Size Output Copy Paper Size A6 A5 A4 A3 B6 B5 B4 A...

Page 163: ... and Figure 8 1 Page Up default setting 2 Pages Up 4 Pages Up 8 Pages Up 3 If you selected the 2 4 or 8 Pages Up icon touch the icon that represents the desired Image Order to follow 4 Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass 5 Touch Save to display the Output Formats tab Figure 6 Multiple Up screen with default selected Figure 7 2 ...

Page 164: ...to Image Repeat This option enables the copier printer to automatically determine the number of output images that will fit on a single sheet Variable Image Repeat With this option you can specify the number of images that will print on a single sheet by selecting the number of columns and rows to print For example if you select 1 columns of 4 rows 4 images print on the output as illustrated in Fi...

Page 165: ...ift Multiple Up Variable Erase for the Center Area Book Copying When you copy original documents from the Document Glass you can only select a 25 100 reduction Depending on the size of the original document some image loss might occur along the edge of the image Enlarged images cannot exceed 17 inches 432 mm in the X direction Do not use 12 x 18 inch or SRA3 paper The order and final rotation of i...

Page 166: ... the down arrow to decrease the number of images to print in a column Under the Rows title touch the up arrow to increase the number of images to print in a row or touch the down arrow to decrease the number of images to print in a row Notice that the values ranging from 1 to 15 in the boxes increase or decrease according to your selection 3 Touch the icon that most closely resembles the Original ...

Page 167: ... transparency copies without blank sheets between them Blank Separators This option enables the copier printer to insert a blank sheet between every transparency as illustrated in Figure 15 When you select this option the screen displays a Paper Trays detail area In this area you can access the Tray Settings screen to specify which tray to use as the source for the separators KEY POINT For this fe...

Page 168: ...ncy Separators Do not interleave paper and transparencies in Paper Tray 5 Jams may occur The paper used as separators must be the same size as the transparencies Do not use heavy paper as separators The following features may not be used in conjunction with Transparency Separators Multiple Up 2 Sided Repeat Image ...

Page 169: ...s selectable as the transparency tray You may have to touch the Tray 5 icon and select a Paper Type Transparency and size before the system allows you to save these values and select a Separator Tray Under Separator Tray Figure 18 select the paper tray to use as a source for the separators Touch Save to return to the Transparency Separators screen 3 Touch Save to display the Output Formats tab KEY...

Page 170: ...r copy job If you create 1 sided covers with images the machine uses the first image and last image of your original set as the cover images When using 2 sided covers the first two images of your original set will create the front cover and the last two images will create the back cover If you require an inside front or back cover that is blank be sure to insert a blank original page into the set ...

Page 171: ...a front cover This setting copies the first original on cover stock Select Front and Back Covers to create both front and back covers for your job This selection is required if you are adding covers to booklets This setting copies the first and last originals on cover stock Selecting both the Front Cover and Front and Back Cover options displays a screen from which you can select paper stock and p...

Page 172: ...ge and Transparency Separators options are not available when Covers has been selected NOTE You must have a Sorter to have the Covers feature available NOTE You must select collated for your covers jobs NOTE You may not select Tray 5 for covers jobs Figure 19 Collated Button ...

Page 173: ...inting you must insert the blank sheet in the correct location to make an even numbered set of originals For example if you want the inside of the back cover to be blank insert a blank sheet immediately before it If you want the inside of the front cover to be blank insert a blank sheet immediately after it However for duplex printing the total set of originals must be an even number 12 20 30 1 To...

Page 174: ... front cover This displays the Paper Trays button The Cover Stock Tray and Paper Supply Tray options are displayed in the Covers screen Touch the correct Cover Stock Tray and Paper Supply Tray Touch Save to save the selections You are now ready to proceed to step 4 Figure 23 Paper trays button Figure 24 Paper trays options ...

Page 175: ...Tray options are displayed in the Covers screen Touch the correct Cover Stock Tray and Paper Supply Tray Touch Save to save the selections You are now ready to proceed to step 4 4 Touch Save and the Output Formats tab screen is displayed You are now ready to print your covers Press Start Be certain you place the correct cover stock in the specified paper tray Figure 25 Front and Back Covers button...

Page 176: ...s Figure 28 provides an illustration of a mirror image KEY POINT Mirror Image applies to the entire document Specific areas of the document cannot be selected If Corner Shift or Variable Shift in the Added Features tab is selected the direction of image movement on the copy is the opposite of what it would be without Mirror Image selected For example if Variable Margin Shift is selected and the im...

Page 177: ...Image icon to display the Mirror Image screen as illustrated in Figure 30 3 Perform one of the following Touch the Normal Image button to restore the default Touch the Mirror Image button to select the mirror image option 4 Touch the Save button to display the Invert Image screen 5 Touch the Save button to display the Output Formats tab Figure 29 Invert Image screen Figure 30 Mirror Image screen ...

Page 178: ...rs or the complementary colors of the positive The simplest example of negative imaging is that the color white reverses to black as illustrated in Figure 32 White is the negative color of black If a black image on a white background is copied in this mode the image is copied as white and the background is black The reversal of the black and white numbering as illustrated in Figures 31 and 32 demo...

Page 179: ...con to display the Negative Image screen as illustrated in Figure 34 3 Perform one of the following Touch the Positive Image icon to restore the default Touch the Negative Image icon to select a negative image or image inversion 4 Touch the Save button to display the Invert Image screen 5 Touch the Save button to display the Output Formats tab Figure 33 Invert Image screen Figure 34 Negative Image...

Page 180: ...into a poster The Poster feature offers three different options No Poster This is the default setting which cancels this feature Variable Poster Size This option enables you to specify the percentage of enlargement of the length Y independently from the width X if necessary You can enlarge the length or width up to 400 Preset Poster Size This option enables you to specify from a series of preset p...

Page 181: ...for the Poster feature is limited to one An image can be enlarged up to 400 times its normal size The copier printer can produce up to 36 sheets of paper to provide a poster of the complete image Multisheet Poster jobs require that you trim and join the copies to complete the Poster When making Poster copies place the document onto the Document Glass so as to register the document in the upper lef...

Page 182: ...OUTPUT FORMATS 7 26 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 7 Do not interrupt the Poster job Do not use the following features with Poster 2 Sided Book Copying Variable Erase for the Center Area ...

Page 183: ...OTE Do Not Interrupt the Poster Feature You may get unexpected results if you interrupt this feature due to the complexity of its program 1 Touch the Output Formats tab to display the Poster Mode button 2 The Poster Mode button is now displayed 3 Touch one of the following options No Poster Variable Poster Size or Preset Poster Size Figure 35 Output Format Poster Mode option Figure 36 Output Forma...

Page 184: ...gement percent for the both the length and width of each segment or touch the down arrow to decrease the enlargement percent Under Width X touch the up arrow to increase the enlargement percent for the width of each segment or touch the down arrow to decrease the enlargement percent Values range from 100 to 400 for the length or width Notice that the values in the boxes increase or decrease accord...

Page 185: ...ect Auto Reduce Enlarge once you have selected the poster size Go to Step 4 4 Touch Save and the Output Formats tab screen is displayed You are now ready to print your poster Be certain you place the correct stock in the specified paper tray Poster Sizes 40 x 56 20 x 28 33 x 47 17 x 24 28 x 40 14 x 20 24 x 27 Table 3 Poster Sizes Figure 39 Auto button Figure 40 Preset poster sizes ...

Page 186: ...OUTPUT FORMATS 7 30 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 7 ...

Page 187: ...his feature enables you to store frequently used feature settings in the built in copier printer memory You can recall these settings as needed KEY POINT After you select an option other than the default for a feature and save your selection and return to the tab a check mark displays near the feature name and the selected value or option displays under the feature name 8 Job Assembly ...

Page 188: ...helpful for complex jobs that you run frequently You can retrieve stored jobs and apply their programming features to a new copy job Deleting stored jobs frees that memory position for storing different jobs Use the job number buttons to assign access or delete the jobs that have been stored in the copier printer memory and to indicate the next available memory position You may want to record the ...

Page 189: ...igure 3 3 Touch the Store Job option 4 Touch the desired icon to identify the job number Record this number and the job details for future reference 5 Touch Confirm to display the Job Assembly tab NOTE You can not select a job number that already has a job stored in it You must delete the currently stored job first Once you have deleted the job you may store the new programming under the same job ...

Page 190: ...lay the Stored Jobs screen as illustrated in Figure 4 2 Touch the Retrieve Job option to display all stored jobs Only those buttons associated with jobs will be selectable 3 Touch the button for the job 1 10 to be retrieved 4 Touch the Confirm button 5 Press the Start button to process the job Figure 4 Retrieve Job option selected ...

Page 191: ...e 5 Only those buttons associated with jobs will be selectable 3 Touch the button for the job to be deleted A confirmation screen displays 4 Perform one of the following Touch the Yes button to confirm the deletion Touch the No button to cancel the deletion 5 Touch the Confirm button to display the Job Assembly tab You can now store a new job in the copier printer memory in place of the job you de...

Page 192: ...JOB ASSEMBLY 8 6 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 8 ...

Page 193: ...elines for the DocuColor 12 Good quality 24 lb 90 gsm bright white paper with a smooth finish is the standard for color output as it reduces show through on 2 sided output and provides the best quality output Good quality 20 lb 75 gsm paper is the standard for black and white output NOTE For additional information on materials see the Recommended Materials List and Color Materials Usage Guide 9 Pa...

Page 194: ...in Trays 2 3 and 4 is 32 lb bond 128 gsm To run papers heavier than 105 gsm 28 lb bond one of the trays must be specifically set to Heavyweight in Tools mode Refer to the Tray Management section of the Stem Administration Guide Trays 2 3 and 4 have width and length adjustment guides that should be adjusted if the paper size in the tray needs to be changed NOTE Paper Trays 2 3 and 4 can also accomm...

Page 195: ... accommodate transparencies and other specified paper stocks and various paper sizes up to 12 x 18 inches or SRA3 320 x 450 mm Refer to the Recommended Materials List and the Color Materials Usage Guide for more information about the materials you can use in Paper Tray 5 CAUTION Do not at any time place any objects or materials other than the appropriate stock on Paper Tray 5 Copier printer damage...

Page 196: ... Auto Tray Switching must be enabled with the same paper type assigned to two or more trays Auto Tray Switching is active only if the Auto paper supply button is selected The default for Auto Tray Switching is ON with Paper Trays 1 2 3 and 4 enabled To use Auto Tray Switching with the default settings load the trays you want to use with the same size paper in the same orientation For example if yo...

Page 197: ...into Paper Trays 1 2 3 and 4 with the preferred printing side down With the wrapper seam facing up illustrated in Figure 3 remove the paper from the wrapper and load without turning it Load the paper into Paper Tray 5 with the preferred printing side up With the seam facing down remove the paper from the wrapper and load it without turning it The sheet capacity of the tray varies with the paper we...

Page 198: ...oad the paper above the fill line of the paper tray edge guides Straighten the paper stack each time the paper tray is opened Close the paper tray slowly to avoid shifting the paper stack This ensures that the paper is in the correct position when the paper tray is in the operating position If paper feeding or copy curl problems occur flip the paper over in the tray and make the copies again If th...

Page 199: ... edge that feeds into the copier printer first You can program the copier printer to insert a blank separator between transparencies by using the Transparency Separator feature on the Output Formats tab Refer to the section Output Formats for more information KEY POINT Follow these guidelines to prevent static build up when using transparencies Place no more than twenty five 8 5 x 11 inch or A4 tr...

Page 200: ...oad If you are not sure of the size to load refer to the Paper Supply feature on the Basic Copying tab to check the size that was previously loaded in the paper tray 3 Load the desired size paper into the tray as illustrated in Figure 6 Do not fill the paper tray above the fill line illustrated in Figure 6 and Figure 7 Figure 5 A fully opened Paper Tray Figure 6 Loading a Paper Tray Fill line ...

Page 201: ... paper guides until they lightly touch the paper See Figures 7 and 8 5 Close the paper tray slowly to avoid shifting the paper stack This ensures that the paper is in the correct position when the paper tray is in the operating position Figure 7 Adjusting the Rear Paper Guide Figure 8 Adjusting the Right Paper Guide ...

Page 202: ... that cause difficulties being fed from Paper Tray 1 2 3 or 4 may be fed more reliably from Paper Tray 5 NOTE Remove all stock from Paper Tray 5 after the job is complete Dust and moisture can cause copy quality defects Do not add paper during a copying job To prevent damage close Paper Tray 5 when you are not using it If you are loading pre drilled paper load it with the undrilled long edge as th...

Page 203: ... at one time Place only one 11 x 17 or A3 transparency in Paper Tray 5 at a time Remove the transparencies from the Output or Offset Catch Tray before running additional sets Do not interleave transparencies with paper in Paper Tray 5 Select the Transparency Separator feature and the copier printer will insert blank sheets from a different paper tray between the output transparencies loaded in Pap...

Page 204: ...y grasping the long plastic tab at the left edge Figure 11 and pulling it to the left as far as possible as illustrated in Figure 12 If you do not extend the tray fully paper jams or copy misregistration may occur CAUTION Do not place any objects or materials other than the appropriate stock on Paper Tray 5 Copier printer damage may occur Figure 10 Opening Paper Tray 5 Figure 11 Grasping the Paper...

Page 205: ... 5 4 Select the appropriate size and type for the stock you have loaded Refer to Programming the Paper Supply for Tray 5 for more information 5 When you are done using Paper Tray 5 remove all stock and store it appropriately Close Paper Tray 5 by gently pushing the plastic extensions to the right as far as possible Push Paper Tray 5 toward the copier printer until it is securely in place NOTE In m...

Page 206: ...ou are not using it The guaranteed image area for the DocuColor 12 is 297 x 438 mm When copying an 11 x 17 inch A3 image from the Document Glass set the Reduce Enlarge feature to 102 for best results 1 Open Paper Tray 5 and fully extend the tray to place it in the operating position Refer to the instructions in the previous section if necessary 2 Adjust the front Paper Guide of Paper Tray 5 1 Unsc...

Page 207: ...ember that images are copied onto the upper side of the paper 4 Adjust the back edge guide until it lightly touches the paper 5 Select the appropriate size and type for the stock you have loaded Refer to Programming the Paper Supply for Tray 5 for more information 6 When the job is complete return the paper guides for Paper Tray 5 to their normal position ...

Page 208: ... Color Materials Usage Guide This list is available off the main Xerox web site www xerox com and will be updated periodically Contact your Xerox representative for additional details Stock is classified according to the following categories Excellent Provides reliable feeds and optimum copy quality Good Provides less reliable feeds and may result in copy quality degradation Not Recommended Does n...

Page 209: ...heets Paper Trays 2 3 4 550 sheets Weight Paper Tray 1 16 lb to 28 lb Bond 64 gsm to 105 gsm Paper Trays 2 3 4 16 lb to 32 lb Bond 64 gsm to 128 gsm Paper Tray 5 16 lb Bond to 140 lb Index 64 gsm to 250 gsm Paper Tray 1 greater than 28 lb 105 gsm Paper Trays 2 3 4 greater than 32 lb Bond 128 gsm Paper Trays 1 2 3 4 5 less than 16 lb 64 gsm Paper Tray 5 greater than 140 lb Index 250 gsm Paper Condi...

Page 210: ...lent to recom mended papers white bright smooth surface uncoated uniform formation uniform distribution of paper fibers Predrilled stock The copied image MUST NOT extend into the hole area or copier printer damage may result Load this paper into Tray 5 for best results with holes on the left Laserprint paper Xerographic copy paper Colored paper Coated papers Paper with poor formation nonuni form d...

Page 211: ...cument Feeder DADF illustrated in Figure 1 for the DocuColor 12 copier printer The DADF automatically feeds up to 50 of the same size documents or mixed size documents one at a time onto the Document Glass feeding the top sheet first Figure 1 DocuColor 12 with a Duplex Automatic Document Feeder 10 Duplex Automatic Document Feeder ...

Page 212: ... and the original is a thin or transparent document background may appear on the output This may also occur when copies are made using the Document Glass Place a white sheet of paper of the same size on top of the document being copied to eliminate background until the belt is cleaned NOTE Using the DADF black and white output is produced at 50 copies per minute NOTE For additional information on ...

Page 213: ...ay face up with copies of the first page on the bottom and copies of the last page on top in 3 3 3 2 2 2 1 1 1 order In a multiple copy job using a Sorter Mailbox one set of output is delivered face down to each of three separate bins in 1 2 3 order WARNING Never open the cover of the Duplex Automatic Document Feeder while the copier printer is running Injury or a document jam may occur Never chea...

Page 214: ...ocument is inserted correctly into the feeder This light can also indicate a document jam 2 Document Feeder Output Tray Original Documents are delivered to this tray 3 Duplex Automatic Document Feeder Tray Place documents here to start copying Document path Documents placed on the Duplex Automatic Document Feeder Tray feed in top to bottom sequence directly onto the Document Glass Documents are de...

Page 215: ...hin the design specifications Document jams may occur if non standard documents are used resulting in damaged documents Standard DADF document specifications Weight The document weight should be from 16 lb to 32 lb 64 to 128 gsm Size North and South America 8 5 x 5 5 inches 8 5 x 11 inches 8 5 x 14 inches 11 x 17 inches A4 European market A5 A4 A3 8 5 x 13 inches 8 5 x 14 inches 8 5 x 11 inches 11...

Page 216: ...inal Size feature in the Added Features tab Refer to the section Added Features for more information If the input document is slightly smaller or larger than a standard size document the Duplex Automatic Document Feeder may detect it as a standard size document Dark areas or an image loss along the edges may occur Enter the document size by using the Original Size feature or use the Edge Erase fea...

Page 217: ...copies of these documents by placing them directly onto the Document Glass Book pamphlet and booklet documents Broken creased or paste up documents Documents with clips and staples Transparent documents the document size cannot be detected automatically or the DADF belt is copied Documents with black carbon Documents smaller than A5 size 8 5 x 5 5 inches Paper weight heavier than 32 lb 128 gsm ...

Page 218: ...reen Document Feed Lamp lights If the lamp does not light readjust the alignment and or the placement of the documents until the lamp lights 3 Slide the document guide toward the stack of documents until the guide lightly touches the side edges of the documents as illustrated in Figure 4 If the document guide is set too tight the documents may not feed or may become damaged If the guide is set too...

Page 219: ...end the DADF Output Tray to accommodate the size of the documents as illustrated in Figure 5 5 Press the Start button The documents automatically feed one by one onto the Document Glass The feeding begins from the top of the stack of documents Figure 5 Extending the DADF Output Tray ...

Page 220: ...p Figure 6 lights and instructions for clearing the jam appear on the screen display 1 Open the Left Cover by lifting it to the left and open the Document Chute as illustrated in Figure 7 2 Remove the jammed documents Check for and remove any torn pieces of paper Figure 6 Document Feed Lamp Figure 7 Opening the Left Cover and the Document Chute Document Feed Lamp Left Cover Document Chute ...

Page 221: ...ck of documents as illustrated in Figure 8 Remove the documents from the Document Feeder Tray 5 Raise the DADF and remove any documents from the Document Glass as illustrated in Figure 9 6 Remove any paper that is jammed in the DADF belt as illustrated in Figure 10 7 Close the DADF Figure 8 Sliding the Document Guide Figure 9 Raising the DADF Figure 10 Removing jammed paper ...

Page 222: ... may have to use Interrupt mode to make a copy from the Document Glass You can then return to the original job and use the copy instead of the damaged document in the stack of documents you are copying 9 Check the message on the screen to ensure that all jams have been cleared 10 Reload the stack of documents into the Duplex Automatic Document Feeder according to the instructions on the Touch Scre...

Page 223: ...Mailbox Release Lever 2 Sorter Mailbox Bins Copies are delivered here in the Sort or Stack Mode 3 Offset Catch Tray OCT Output is delivered here when you select the Offset Catch Tray When the unit is run in copier mode the Offset Catch Tray acts as a high capacity catch tray and does not offset output 4 Right and Left Front Doors Open these doors to clear paper jams Figure 1 DocuColor 12 with Sort...

Page 224: ...ers between the Bins while the Sorter Mailbox is in operation WARNING Never cheat the safety interlock switch Injury or a document jam may occur This switch shuts off the Sorter Mailbox power when you open the front doors or when you move the Sorter Mailbox to the right to clear a paper jam ...

Page 225: ...x representative to change functionality When you use the optional Sorter Mailbox copies are delivered to the Sorter Mailbox Bins or the Offset Catch Tray in one of the following ways Collated Copies are sorted in the Sorter Mailbox Bins with one set of output delivered face down to each required bin in the same sequence as the original documents For example in a three page job where 3 sets are re...

Page 226: ... first page being at the bottom of the set and all copies of the last page being on the top of the set Each Sorter Mailbox bin can hold up to 100 copies of 20 lb 75 gsm paper The Sorter Mailbox can accept paper sizes from 8 5 x 11 inches A4 to 11 x 17 inches A3 If you copy onto transparencies using Paper Tray 5 the copies and separators are delivered to the Offset Catch Tray NOTE Any job that uses...

Page 227: ...ully and gradually so you do not tear it If the jammed paper tears be sure to remove all the torn pieces 1 Push the Sorter Mailbox release lever toward the Sorter Mailbox and pull the unit to the right away from the copier printer as illustrated in Figure 2 2 Remove any paper that is caught in the interface between the copier printer Right Door and Sorter Mailbox as illustrated in Figure 3 Figure ...

Page 228: ...eft Front Door Figure 4 2 Push the green handle 5 down as illustrated in Figure 4 to release the baffle and rotate the knob 6 to release any jammed paper 3 Remove the jammed paper gently 4 Lift the handle to secure the baffle 5 Close the Left Front Door Figure 3 Removing paper from the interface area Figure 4 Behind the Left Front Door ...

Page 229: ...o open the transport area Figure 6 Remove any jammed paper gently 5 Push the handle to the right and secure in place 6 Close the Right Front Door 5 Remove any jammed paper that may be exiting the machine and push the Sorter Mailbox back into place 6 Continue your copy job if a message on the screen directs you to press Start to continue If the Paper jam message reappears repeat the preceding steps...

Page 230: ...SORTER MAILBOX 11 8 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 11 ...

Page 231: ...er Printer The HCF is connected to the left side of the printer as shown in Figure 1 Acceptable media The HCF can feed paper from 16 lb 64 gsm 28 lb 105 gsm It can hold a maximum of 2000 sheets of 20 lb 80 gsm paper The paper may be either 8 5 in x 11 in or A4 long edge feed LEF Use the Paper Guide in the back of the paper tray to adjust to the required size Refer to the Recommended Materials List...

Page 232: ...HCF and pull the paper tray open Figure 2 The elevator in the HCF lowers to the bottom of the tray 2 If you are changing paper sizes perform the following a Remove all paper in the tray CAUTION Handle the paper and the Paper Guide carefully so you do not break the black plastic sensor actuators on the guide b Remove the metal Paper Guide by pulling it straight up Figure 3 c Align the tabs on the b...

Page 233: ...per for use also the screen briefly displays the type and size of the paper currently programmed for the HCF 5 If you are using an DFE and you have set the HCF as your default paper tray change the necessary printer drivers options at the client workstation Clearing an HCF paper jam 1 Follow the Touch Screen messages in order to clear the jam 2 Slide the HCF away from the printer as illustrated in...

Page 234: ...HCF before opening the HCF paper tray Partially fed paper may tear when you open the HCF and be difficult to remove 4 After you have cleared the jam grasp the handle on the front of the HCF paper tray and pull to open Figure 5 Remove any wrinkled or damaged paper from the paper stack 5 Close the paper tray and slide the HCF to the right into position against the printer Figure 5 Opening the tray t...

Page 235: ...nter will automatically select the HCF for the job if it contains the requested paper You can also check the Status of the HCF from the web client as for any other paper tray Windows 98 95 1 From the Start menu select Settings then Printers and the desired printer 2 From the File menu select Properties 3 Select the Device Options tab 4 From the Installable options scroll menu select Tray 6 High Ca...

Page 236: ... procedure 1 From the Start menu select Settings then Printers and the desired printer 2 From the File menu select Properties 3 Select the Device Settings tab 4 Scroll through the list and highlight Tray 6 High Capacity Feeder 5 From the Change Tray 6 High Capacity Feeder setting menu select Installed 6 Click OK and close the Printers window ...

Page 237: ... If a ppd file has already been associated with the printer go to step 7 4 Browse for one of the following file Splash G610 DocuColor 12 Splash G610 DocuColor 12PM Fiery XP12 Color Server PS Fiery X12 Color Server PS 5 Highlight the file and click Select 6 In the Chooser select Setup A list of options displays 7 Select Configure 8 At the High Capacity Feeder option select Installed and then select...

Page 238: ...er Overview The Convenience Stapler Figure 6 may be attached to and used with your DocuColor 12 Copier Printer The Convenience Stapler attaches to the back left corner of your DocuColor 12 Copier Printer work surface Figure 6 DocuColor 12 with a Convenience Stapler attached ...

Page 239: ...l documents after copies have been made or as an off line stapler Indicator lights Indicator lights Figure 8 signify the status of the stapler When the green ready light is lit the staple cartridge has more than 20 staples available and is ready to staple When the red light is on the staple cartridge has fewer than 20 staples available and should be replaced When the green and red lights are off a...

Page 240: ...List and the Color Materials Usage Guide for this product Ordering staple cartridges The stapler contains a cartridge 108R00053 that holds 5000 staples and is easily replaceable Call the numbers listed below for consumable supplies US 1 800 822 2200 Canada 1 800 668 0199 Canada French 1 800 668 0133 Europe _______________ Latin America _______________ Paper Type Weight Maximum sheets Color Xpressi...

Page 241: ...e you want to staple 2 Slide the set under the staple head using the diagonal or straight marks on the stapler base as a guide These diagonal or straight marks are the paper guides Figure 9 When the set is inserted into the stapler a switch activates the stapling action automatically Remove and reinsert the set if another staple is required Figure 9 Paper guides ...

Page 242: ...d handle at the top tabs and pulling the cartridge straight out Figure 11 Dispose of the cartridge according to local regulations 3 Align the new cartridge so that the bottom white tabs are on the bottom edge of the metal bracket and below the black plastic side arms 4 Push the cartridge firmly to the back until the cartridge clicks into place 5 Close the cover by moving it down until it clicks cl...

Page 243: ...th the jammed staples from the stapler Insert a sheet under the staple head to cause the stapler to eject the jammed staple 2 If the set itself is jammed remove the staple cartridge as described in Adding Staples then pull out the jammed set Clear the jammed staple and reinsert the cartridge or insert a new cartridge ...

Page 244: ...hat the stapler cover is completely closed 2 Check the power cord and power switch on the printer copier to ensure that it is plugged in and powered on 3 Check the power cord for the stapler to ensure that it is plugged in Figure 12 4 Perform the procedure for Clearing a stapler jam 5 If the stapler is still not operating correctly call for assistance Figure 12 The Stapler power cord ...

Page 245: ... solving a particular problem are not displayed on the screen refer to the tables on the following pages to help you resolve the problem This section describes the copier printer faults and how to perform the appropriate recovery procedure Sometimes you may not succeed in your efforts to clear a fault When this happens you should call the Xerox Customer Support Center Before calling for assistance...

Page 246: ...on depressed record the displayed Fault Codes Record the Machine Serial Number from the label on the inside lower left cover of the copier printer Figure 2 The number may also have been recorded on the inside front cover of this manual If the problems are copy quality problems save the defective copies for the Xerox service representative to examine For DocuColor 12 applications support user help ...

Page 247: ... 5 When a paper jam occurs a message displays in the message area of the Touch Screen with the corrective actions to take as illustrated in Figure 3 Occasionally simultaneous multiple paper jams occur or multiple sheets of paper jam during an extended copy job A paper jam message displays until all paper jams in the copier printer have been cleared The Touch Screen displays the appropriate message...

Page 248: ...nstructions and carefully follow the steps in the order given If you do not follow the instructions sequentially the copier printer may be subject to more complex paper jams When the jam is cleared successfully and all doors are closed a message telling you to continue or change the job displays on the Touch Screen Preventing paper jams To prevent paper jams Ensure that the paper you use is not da...

Page 249: ...rays and the Paper Path Module Registration area 1 Note the area of the jam behind the Left Door displayed on the Touch Screen 2 Perform one of the following If a paper jam occurs from Paper Trays 1 2 3 or 4 open the side panel in the Left Door and carefully remove the jammed paper as illustrated in Figure 4 If a paper jam occurs near Paper Tray 5 lift the release lever on Paper Tray 5 and open th...

Page 250: ...orter Mailbox push down on the release lever as illustrated in Figure 6 and push the Sorter Mailbox away from the copier printer 3 Open the Right Door as illustrated in Figure 7 4 Remove all paper that is visible in the area 5 Close the Right Door If there is a Sorter Mailbox push the Sorter Mailbox back into place Figure 6 The Sorter Mailbox release lever Figure 7 Opening the Right Door ...

Page 251: ... Door as illustrated in Figure 8 2 Rotate the green handle clockwise as illustrated in Figure 9 and pull out the Paper Path Module until it is fully open 3 Check the Touch Screen for a new message indicating the area of the jam KEY POINT Check and clear all jams in the Paper Path Module before closing the module Figure 8 Opening the Front Door Figure 9 Rotating the green handle clockwise ...

Page 252: ... that the transparencies are loaded with the white stripe down WARNING The fuser area is very hot Be careful when clearing a jam in this area WARNING Fuser oil can irritate your eyes Wash your hands thoroughly with soap and water and avoid touching your eyes if your fingers are con taminated with fuser oil 5 In the Fuser area 2 carefully pull any paper in the entry area to the left to free it as i...

Page 253: ... place 6 In the Duplex Path areas 3 and 4 press the handles down gently to release the Aligner Baffle left handle and Duplex In baffle right handle as illustrated in Figure 13 7 Remove the jammed paper and secure the handles back in place 8 Firmly push in the Paper Path Module until it is in place Turn the green handle counterclockwise to lock the module as illustrated in Figure 14 Figure 12 Fuser...

Page 254: ... tray If you hear the sound of tearing or crumpling paper stop opening the paper tray Attempt to grasp and remove the paper that is being damaged without opening the paper tray farther If you cannot grasp the paper carefully open the paper tray farther and attempt to grasp the damaged paper again 4 Remove all of the damaged paper as illustrated in Figure 15 5 Readjust the paper stack in the paper ...

Page 255: ... grasp all of the jammed paper at the entrance of Paper Tray 5 open the Front Door and follow the procedure Paper jam behind the Front Door After you have cleared all of the paper jams grasp the center top handle and lower the top of Paper Tray 5 Readjust the paper stack and the paper guide in Paper Tray 5 KEY POINT Move the edge guide so it lightly touches the paper stack Adjust the edge guide ea...

Page 256: ...tem Administration Guide Replacing the Dry Ink Toner Car tridge Inform the Xerox service representative at the next service call about the above action since he or she may need to clean up the dry ink on internal copier printer components Electrical power to the copier printer appears to be off even though the Main Power Switch is on and the power outlet to the copier printer is operational The co...

Page 257: ... be programmed or copies made while some screens such as administration screens jam clearance screens or consum able status information screens are open Follow the directions on the information screen Then program the desired job Copier printer features are not selectable Certain features cannot be selected because of the previous selections Generally fea tures or buttons you can select appear sel...

Page 258: ...ck together after copying Select the Transparency Separator feature to eliminate the problem Multiple sheets feed from the paper trays Do not fill the paper trays above the MAX fill line indicator Trays 1 2 3 and 4 hold approximately 550 sheets of 24 lb 90 gsm paper Remove the paper from the tray and fan the sheets to separate the joined sheets Predrilled sheets may stick together at the holes Rem...

Page 259: ... 75 gsm paper Remove the output when it approached this limit to ensure continuous production Ensure the first sheet is not blocking the paper exit particularly for 11 x 17 inch output 11 x 17 inch output blocks exit Ensure the first sheet of 11 x 17 inch output exits completely Copies originating from Paper Tray 5 are skewed Jams may be occurring The paper guide on Paper Tray 5 may not be set cor...

Page 260: ...l documents cause jams in the Duplex Auto matic Document Feeder This problem is caused by the oil used in the fusing process The problem can be reduced or eliminated by allowing output to sit for awhile so oil can evapo rate before using them as original documents Problem Suggested Solution ...

Page 261: ...k on the copy paper When no Sorter Mailbox is present the Output Catch Tray can hold up to 250 sheets of 20 lb 75 gsm paper Empty the catch tray when output approaches this limit to ensure continuous production The Sorter Mailbox Offset Catch Tray has a capacity of 500 sheets of 20 lb 75 gsm paper Remove the output when it approached this limit to ensure continuous production Allow output to sit f...

Page 262: ...the oil used in the fusing process The problem can be reduced or eliminated by allowing output to sit for a while so oil can evaporate before using them as original documents Load Paper in Tray 6 message is displayed Check that paper is loaded correctly and the paper size guide is properly set Ensure that paper is not loaded over the maximum fill line Problem Suggested Solution ...

Page 263: ...form the following suggested solutions in the following order Select Halftone as the Original Type Rotate the original on the Document Glass by 180 degrees Reduce or enlarge the output by 5 Use the Sharpness feature to select Softer options until the moiré patterns are not visible Ensure that the selected Original Type is Graphics Map The entire document is not being copied Enter the Original Size...

Page 264: ...ank sheet of paper on top of it Adjust the Lighten Darken control to Lighten Select the Photo Text or Text document type and the Auto Contrast Lighten Darken feature or Background Suppression in the Preset Color Balance feature of the Image Quality tab A black border appears at the edge of the copy when a reduction option is selected Select the Auto Shift option in the Margin Shift feature or the ...

Page 265: ...develop photo graphs have color Sometimes this color is shows on the border of the photograph To prevent the color from being copied as part of the image or as background use the Edge Erase feature on the Added Features tab to deliberately erase the unwanted color or background from the edge The copies made using the 100 Reduce Enlarge feature do not include the entire image along the edge of the ...

Page 266: ... option so that the background does not appear on the copies Determine the type of document you are copying From the Original Type feature indicate whether the original is Photo Text Text Photo or Graphics Maps for best copy quality NOTE You can select the Photo option for documents other than photographs if the document contains areas of different density from light to dark and all levels of dens...

Page 267: ... the System Admin istration Guide Copies have dark bands on the lead edge and a corner when 100 Reduce Enlarge is selected The bands may be caused by curled edges on the document or by misregistration of the document on the Document Glass Ensure that the document is registered cor rectly Ensure that the Edge Erase is at No Erase 2 mm Increasing the amount of Edge Erase should remove more of the da...

Page 268: ... Automatic Docu ment Feeder DADF Copies made from a newspaper a map or a photograph have background when Original Type is defined as Graphics Maps or Photo The DocuColor 12 copier printer detects low densities of color and reproduces them This is especially true with the Graphics Maps and Photo options The background can be reduced or eliminated by adjusting the Lighten Darken feature toward light...

Page 269: ... this type of image quality defect for a given original select the Original Type options of either Photo or Graphics and Maps In these modes uniform image processing is applied to the entire page NOTE The resulting output may have a different appearance in these modes Some color adjustments may be required If your original documents consist mostly of text or mostly of photos the System Administrat...

Page 270: ...PROBLEM SOLVING 13 26 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 13 ...

Page 271: ... TECHNICAL INFORMATION 1 4 5 6 7 14 Overview The information in this section is provided for your convenience and can be supplemented with information provided by your Xerox sales or service representative 14 Technical Information ...

Page 272: ...lus earth ground Current service 20 Amps Dedicated line recom mended but not required Line to Neutral 115 Volts 10 Frequency 60 Hz Contact your Xerox Service Representative for more information Max Power Consumption 2 112 kVA Current Loads 115V Warm up 12 5 Amps 1 60 kVA approx Stand by Average 7 Amps 800 VA approx Average Run Mode 4 Color 10 Amps 1 2 kVA approx ...

Page 273: ...ound Current service 15 Amps Dedicated line recom mended but not required Line to Neutral 220 240 Volts 10 Frequency 50 Hz Contact your Xerox Service Representative for more information Max Power Consumption 220 Volts 2 2 kVA Current Loads 240V Warm up 8 0 Amps 1 6 kVA approx Stand by Average 3 8 Amps 800 VA approx Average Run Mode 4 Color 5 7 Amps 1 2 kVA approx ...

Page 274: ...oise Levels Standby 58 4 dB A Impulse Run Mode 71 0 dB A Ozone Emissions Not to exceed 0 01 PPM in a 50 cubic meter room continuous run according to UZ 62 Ozone filter change at 320K copies Dust Dust concentration during continuous run 0 075 mg cubic meter Photoreceptor Type Organic Product Safety This copier printer complies with the corresponding regulation US Canada UL 1950 Third Edition Europe...

Page 275: ...m print copy area 11 7 inches x 17 2 inches 297 mm x 438 mm Throughput Size 8 x 10 inches to 12 6 x 17 7 inches 203 mm x 254 mm to SRA3 Throughput Paper Weight Tray 1 16 lb 28 lb Bond 64 105 gsm Tray 2 16 lb 32 lb Bond 64 128 gsm Tray 3 16 lb 32 lb Bond 64 128 gsm Tray 4 16 lb 32 lb Bond 64 128 gsm Tray 5 16 lb Bond 140 lb Index 64 250 gsm Paper Capacity Tray 1 500 sheets using 20lb 75gsm Tray 2 5...

Page 276: ...t location Contact your Xerox sales or service representative to evaluate your exact requirements Copier with DADF Width 24 5 in 622 3 mm Height 43 8 in 1112 5 mm Depth 31 5 in 800 mm Copier with Document Glass Cover Width 24 5 in 622 3 mm Height 40 in 1016 mm Depth 31 5 in 800 mm Sorter Mailbox Width 28 in 711 2 mm Height 40 5 in 1029 mm Depth 24 25 in 616 mm High Capacity Feeder Width 18 12 in 4...

Page 277: ...es of Operation Running Mode to Ready Mode When Running Mode is complete Ready Mode to Lower Power Mode As set by System Administrator 1 240 minutes Factory Default 15 minutes Low Power Mode to Sleep Mode As set by System Administrator 15 240 min utes Factory Default 60 minutes ...

Page 278: ...105 gsm fed from trays 1 2 3 and 4 are listed below These rates assume black and white copies are being made from the Document Glass Black White Mode Color Mode Simplex Duplex Simplex Duplex B5 LEF 50 25 12 8 B5 SEF 29 14 6 3 A4 LEF 50 25 12 6 A4 SEF 29 14 6 3 Letter LEF 50 25 12 6 Letter SEF 29 14 6 3 Legal SEF 29 14 6 3 B4 SEF 29 14 6 3 A3 SEF 25 12 6 3 ...

Page 279: ... 4 Limited Heavyweight Paper Copies per minute for limited heavyweight paper 106 128 gsm fed from trays 2 3 and 4 are listed below Black White Mode Color Mode Simplex Simplex B5 LEF 6 3 5 B5 SEF 6 3 5 A4 LEF 6 3 5 A4 SEF 6 3 5 Letter LEF 6 3 5 Letter SEF 6 3 5 Legal SEF 6 3 5 B4 SEF 6 3 5 A3 SEF 6 3 5 ...

Page 280: ...Tray 5 are listed below Size Black White Mode Color Mode Simplex Simplex Normal Paper 64 105 gsm A4 Letter LEF 25 6 A3 20 6 OHP Transparency A4 Letter LEF 25 2 4 A3 20 2 4 Heavyweight Paper 106 163 gsm A4 Letter LEF 6 3 5 A3 6 3 5 Extra Heavyweight Paper 164 250 gsm A4 Letter LEF 3 2 4 A3 3 2 4 Postcard Postcard SEF 3 2 4 ...

Page 281: ...79 mm short edge first A4 Maximum 11 x 17 inches 279 x 432 mm A3 Maximum number of documents 50 for thin 38 49 gsm or standard 50 100 gsm documents 40 for heavier paper 101 128 gsm Speed 40 copies per minute A4 or 8 5 x 11 inch LEF Power source Supplied from the Processor Noise while running 68 dB A Dimensions Width 25 19 inches 640 mm Height 5 11inches 130 mm Depth 21 06 inches 535 mm Weight 28 7...

Page 282: ... inches 216 x 279 mm to 279 x 432 mm A4 to A3 Capacity of the Output Offset Catch Tray 500 sheets of 20 lb 75 gsm paper Number of Sorter Mailbox Bins 10 Capacity of each bin 100 sheets of 20 lb 75 gsm paper Weight 75 lbs 34 kg Dimensions Width 28 711 2 mm Height 40 5 inches 1029 mm Depth 24 3 inches 616 mm Noise while running 56 dB A ...

Page 283: ...3 17 0 432 218 425 0 25 6 8 3 211 24 0 610 0 28 7 8 4 213 0 3 7 8 5 216 0 5 13 8 7 221 5 x 8 127 x 203 0 6 15 9 0 229 8 x 10 203 x 254 0 7 18 10 0 254 8 x 11 203 x 279 0 8 20 10 5 267 A4 210 x 297 1 25 4 10 8 274 8 5 x 11 216 x 279 Kilograms Pounds 1 4 36 11 0 279 8 5 x 13 216 x 330 1 0 2 205 1 5 38 11 1 282 8 5 x 14 216 x 356 0 454 1 0 1 7 43 11 15 283 8 7 x 14 221 x 356 1 9 48 11 5 292 9 x 11 22...

Page 284: ...TECHNICAL INFORMATION 14 14 DOCUCOLOR 12 USER GUIDE 2 3 4 5 6 7 14 ...

Page 285: ...ing tab 4 1 4 24 2 Sided Copying 5 4 Copy Output 4 8 Output Color 4 3 Overview 4 1 Paper Supply 4 20 Reduce Enlarge 4 11 Bins Sorter Mailbox 11 1 Black Output Color 4 5 4 6 Black border Problem solving 13 20 13 24 Blank Separators 7 11 Blurred images Problem solving 13 22 Book Copying 5 7 5 15 Book Copying Off 5 9 Calendar Format 5 14 Normal Book Copying 5 10 Right to Left Format 5 12 Book Copying...

Page 286: ...iew 2 13 Specifications 14 11 Standard document specifications 10 5 Duplex Automatic Document Feeder Tray 10 4 Duplex path 2 17 E Edge deletions Problem solving 13 21 Edge Erase 5 25 5 28 No Erase 5 26 Variable Erase 5 27 Electrical Power Problem Solving 13 12 Electrical Power Requirements 115 VAC 60 Hz 14 2 220 240 VAC 50 Hz 14 3 Enlarge 4 11 Environmental Requirements 14 3 14 4 F Feature buttons...

Page 287: ... 3 16 Making copies with features 3 8 3 15 Margin Shift 5 16 5 24 Auto Center 5 18 Corner Shift 5 20 No Shift 5 17 Variable Shift 5 22 Message area 2 7 Metric Conversion Chart 14 13 Mirror Image 7 20 7 21 Missed pages Problem solving 13 19 Moiré patterns Problem solving 13 19 Moving the copier printer 2 23 Multiple Up 7 3 7 7 2 Up 7 4 4 Pages Up 7 5 8 Pages Up 7 5 Number of images per page 7 6 N N...

Page 288: ...opy Rates 14 10 Feed problem solving 13 14 Jam clearance 13 11 Loading Paper 9 10 Multiple feed problem solving 13 14 Programming Paper Supply 4 23 Skewed paper 13 15 Using 12 x 18 inch or SRA3 Paper 9 14 Paper Tray 5 Multiple feed problem solving 13 14 Paper Trays Overview 2 16 Paper Path 2 17 Paper trays Overview Loading paper in Tray 5 3 5 Overview Loading paper in Trays 1 2 3 4 3 4 Paper Trays...

Page 289: ...ilbox 2 17 Specifications 14 11 14 12 Using the 11 3 Sorter Mailbox 11 1 11 7 Bins 11 1 Clearing a paper jam 11 5 Collated output 11 3 Left Door 11 1 Paper Path 2 17 Release Lever 11 1 Right Front Door 11 1 Uncollated output 11 4 Using the 11 3 Start button 2 5 Stop button 2 5 Store a job 8 3 Stored Jobs 8 2 8 5 Delete a job 8 5 Retrieve a job 8 4 Store a job 8 3 System Modes of Operation 14 7 T T...

Page 290: ...ators 7 11 7 13 Troubleshooting See Problem solving 13 1 Two Sided Copying 5 4 U Uncollated output Sorter Mailbox 11 4 V Variable Color Balance 6 24 Variable Edge Erase 5 27 Variable Image Repeat 7 8 Variable Shift 5 22 Variable 4 18 Variable Reduce Enlarge 4 15 W Warm color balance 6 13 White border edges 2 20 ...

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Page 292: ...Prepared by Xerox Corporation Multinational Customer and Service Education 780 Salt Road Webster New York 14580 701P33271 ...

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