Symantec Security 5600 Series, Security 5400 Series,Clientless VPN 4400 Series, Administration Manual

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90 Maintaining your security gateway
Understanding and using licenses
Understanding license types
Licenses are available for all individual Symantec Gateway Security 5000 Series features and also in
combinations of features.
Activation packs are combinations of individual licenses that are packaged for convenience and ease of
installation.
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The Firewall Base License Activation Pack consists of a 50-node firewall base license and three
months of Gold maintenance.
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The VPN Base License Activation Pack consists of a 25-session VPN Base License and three months
of Gold maintenance.
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Bundle License Activation Packs consist of various combinations of add-on feature licenses,
additive node or session licenses, and maintenance.
Individual licenses are available for all separate additive and add-on features.
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Additive licenses increase the number of VPN sessions or nodes allowed.
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Add on licenses are for individual features such as antivirus and antispam (AV+AS), content
filtering (CF), intrusion detection and prevention (IDS+IPS), high availability/load balancing
(HALB), and client-to-gateway (C2G). Add on Gold Maintenance licenses are also available to extend
subscriptions to features that use Symantec’s LiveUpdate technology to update content such as
antivirus and antispam, and intrusion detection and prevention.
Preparing to obtain license files
Before you connect to the Symantec Licensing and Registration Web site, make sure that you have
obtained the information you need. To make it easier to organize this information, complete the
license file organization worksheet. If you are licensing multiple appliances, copy the worksheet and
complete it for each appliance.
To obtain license files, you need the following information:
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License serial numbers
These numbers are printed on the Serial Number Certificate you receive when you purchase the
appliance. There is a unique serial number for the base firewall component, and additional serial
numbers for each component for which you have purchased a license.
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Symantec System ID
The Symantec system ID is a unique identifier for your appliance. You can obtain it from the LCD
panel of the appliance or from the SGMI.
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Appliance serial number
The appliance serial number is a unique identification located on a label on the underside of the
appliance and also on a label on the appliance shipping carton adjacent to the S/N barcode.
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Technical contact names
You must register for technical support and software update (maintenance) services at the same
time you request your license file. Only the people whose contact information you provide are
entitled to contact Symantec for technical support.
You can only enter technical support contacts on the licensing Web site at the time you obtain
your licenses. To change technical support contact information later, contact the contact person
for your contract.
The following contact information is required to obtain a license:
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The email address of the person to whom your license files will be sent.
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The names, phone and FAX numbers, and email addresses of two technical representatives
who will be authorized to contact Symantec for support.
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Your full company name.