Symantec Security 5600 Series, Security 5400 Series,Clientless VPN 4400 Series, Administration Manual

Page: 78 / 861

78 Maintaining your security gateway
Installing and uninstalling hotfixes
■
Uninstall a hotfix
Note: Installing a hotfix may result in the JAR cache version being older or newer than that of the
security gateway. The hotfix documentation tells you whether you need to clear the JAR cache before
logging on.
Prerequisites
None.
Install and uninstall hotfixes
Use the following procedures to install and uninstall hotfixes.
To install a hotfix
1
Connect to the Symantec product update Web site at http://www.symantec.com/techsupp/
enterprise/select_product_updates_nojs.html to determine if a new hotfix is available.
2 Click the link that is located in the hotfix description and read the document that is displayed.
This document tells you whether there are any prerequisites for installing the hotfix.
3 Download the .tgz file for the hotfix to a folder on your management computer.
4 In the SGMI, on the System menu, click Hotfix .
5 In the Hotfix dialog box, view the installed hotfixes.
6 To install a new hotfix, click Install Hotfix .
7 In the Open dialog box, navigate to the location where you downloaded the hotfix file.
8
Select the hotfix file, and then click Open .
When the hotfix installation completes successfully, a message displays, depending on the content
of the hotfix:
■
If the message tells you that the hotfix has been successfully installed, click OK .
■
If the message tells you that the hotfix will not take effect until the security gateway is
restarted, do one of the following:
To restart the security gateway immediately, click
Yes .
To close the message and continue working in the SGMI, click No . Restart the security
gateway at a later time to make the hotfix take effect.
9 If you receive a message that the hotfix cannot be installed, check the Symantec product update
Web site to find out if another hotfix needs to be installed first.
Install any required hotfixes, and then install the hotfix that failed to install.
To uninstall a hotfix
1
In the SGMI, on the System menu, click Hotfix .
2 In the Hotfix dialog box, select the hotfix that you want to uninstall.
3
Click Uninstall Hotfix .
4 A message displays, depending on the content of the hotfix you are uninstalling:
■
If the message says that the hotfix has been successfully uninstalled, click OK .
■
If the message says that you must restart the security gateway to remove the hotfix, do one of
the following:
To restart the security gateway immediately, click
Yes .
To close the message and continue working in the SGMI, click No . Restart the security
gateway at a later time to complete the removal of the hotfix.