sorin 75220, Operator'S Manual, Page: 273 / 304

Warranty
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TRA
Operator’s Manual
20077/021 US
17-1
Chapter 17: Warranty
Limited warranty and contractual conditions for LivaNova medical
equipment
This Limited Warranty is in addition to any statutory rights of the Purchaser pursuant to applicable law.
Warranty expiry
LivaNova certifies to the Buyer that all supplied products are free of manufacturing defects and that,
under normal and appropriate conditions of use, such products are guaranteed for a period of
12 months starting on the date of installation and, in any event, for not more than 13 months starting
on the date of dispatch, even when, in this latter case, the period of installation of the equipment is
less than 12 months.
For such warranty to be effective, any defects or faults shall be notified to the Manufacturer or his
authorized representative by the Buyer within 8 days from the discovery of such defects or faults.
Any replacements and/or repairs made to products under warranty shall under no circumstances be
considered as representing an extension of the overall warranty period as agreed above.
Contents and necessary requirements of the Warranty
a. Any service rendered under this warranty shall be limited to the repair and/or replacement, in the
LivaNova factory, of materials with faults verified and ascertained by LivaNova. LivaNova
guarantees that the safety of the devices is in no way altered by maintenance and/or repair
activities performed by its engineers.
b. In the event of a formal request being made for servicing at the Buyer’s premises by LivaNova
personnel. LivaNova shall be entitled to accept such request and, if necessary, to charge a service
call or ask for a contribution to transfer expenses, the amount of which shall be previously agreed
between the parties in case of acceptance of such request.
In such a case, excepting national and local holidays, the time lapse between acceptance of the
Buyer’s request and the arrival of the supplier’s personnel on the buyer’s premises shall be
48 solar hours, spread over 5 working days.
c. LivaNova shall consider itself responsible for the safety, performance and operation of its products
providing that:
1. installation, updating, extensions, modifications and repairs are done by authorized LivaNova
personnel;
2. the electrical system to which the devices are connected conforms to the relevant applicable
standards (special care has to be taken for the integrity of the earth conductors and
environmental protection circuits);
3. the products are used in conformity with the user instructions in the “USER MANUAL”
delivered to the customer together with the equipment (of which this “LIMITED WARRANTY”
is an integral part).
d. The warranty does not cover those parts which, by their very nature, are likely to deteriorate or
which LivaNova considers should be periodically replaced consistently with normal routine or
preventive maintenance requirements.