Quantum DXi8500, User Manual

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Chapter 10: DXi8500 Utilities
Diagnostics
426 Quantum DXi8500 User’s Guide
Figure 237 Storage Array Diag
File Page
To generate and download a system diagnostics file:
1 Click Generate New to generate a new storage array diagnostics
file.
The system generates a new diagnostics file. This can take several
minutes.
2 After the file finishes generating, refresh the Web browser to enable
the Download Current button.
3 To download the generated diagnostics file, click Download
Current .
A dialog box displays asking if you want to open or save the file.
4 Click Save or OK to download the file.
DSET
The DSET page allows you to generate a DSET report. DSET is a
hardware diagnostic utility included with the DXi8500. A DSET report
contains an array of status information about the DXi8500 hardware. A
Quantum customer support representative can use this information to
help identify and diagnose problems.
Note: Generate a DSET report only if directed to do so by a Quantum
customer support representative.