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Chapter 8: DXi8500 Alerts
Service Tickets

256

Quantum DXi8500 User’s Guide

Recommended Actions

If appropriate, a service ticket includes recommended actions. The 

recommended actions provide instructions for resolving the problem 

that caused the system to generate the ticket.
Perform the recommended actions to try to resolve the problem before 

contacting Quantum customer support. If you are able to resolve the 

problem, you can close the service ticket.

Note:

The recommended actions should be performed by a user who 

is familiar with operating the DXi8500.

Working With Service 

Tickets

The 

Service Tickets

 page allows you to view and work with service 

tickets.
To access the 

Service Tickets

 page, click the 

Alerts

 menu, and then click 

the 

Service Tickets

 tab (see 

Figure 146

).

Figure 146  Service Tickets 
Page

The 

Service Tickets

 page displays the following information about open 

service tickets:

•

Ticket

 - The service ticket number.

•

Request ID

 - The Request ID of the ticket.

•

State

 - The current status of the service ticket (

Open

 or 

Closed

).

Summary of Contents for DXi8500

Page 1: ...User s Guide Quantum DXi8500 with DXi 2 2 1 Software 6 67205 04 Rev B...

Page 2: ...EMENT Quantum the Quantum Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLi...

Page 3: ...1 Software 5 Enhancements in Previous Releases 7 Data Reduction 8 Data Deduplication 9 Compression 9 Space Reclamation 10 Remote Replication 10 DXi8500 System 11 Array Module and Expansion Modules 11...

Page 4: ...tadata Module 45 Array Modules and Expansion Modules 1TB and 2TB Hard Drives 54 Array Modules and Expansion Modules 3TB Hard Drives 62 Fibre Channel Switch 1TB and 2TB Systems Only 70 Ethernet Switch...

Page 5: ...ep 1 About 120 Step 2 Add Partition 120 Step 3 Add Media 122 Step 4 Discover Hosts 124 Step 5 Map Hosts 125 Step 6 Confirm 126 OST Wizard 127 Step 1 About 128 Step 2 Add Storage Servers 128 Step 3 Add...

Page 6: ...167 OST Optimized Duplication 168 Performing Data Replication 168 Task Overview Setting Up and Performing Replication 169 Task Overview Setting Up and Performing Directory File or Cartridge Based Rep...

Page 7: ...ctory File Based 199 Receive VTL 203 Received Snapshots 204 Recovery Jobs 211 Failback Jobs 212 Cartridge Based 213 Actions 217 Replication Service 218 Replication State 219 Replication Performance 21...

Page 8: ...apter 8 DXi8500 Alerts 253 Admin Alerts 253 Service Tickets 255 Service Ticket Priority 255 Recommended Actions 256 Working With Service Tickets 256 Chapter 9 DXi8500 Configuration 263 NAS 264 NAS Sum...

Page 9: ...TL 365 System 366 Network 366 Date Time 382 Security 384 Notifications 398 Email 399 SNMP 409 Contacts 419 Company 420 Primary and Secondary 421 Chapter 10 DXi8500 Utilities 423 Diagnostics 424 System...

Page 10: ...dix B Troubleshooting 469 DXi8500 Status and Problem Reporting 469 General Troubleshooting Actions 470 Viewing Service Tickets 470 Checking Hardware Status 471 Downloading a System Diagnostics File 47...

Page 11: ...Systems 25 Figure 8 System Node RAID Sets 3TB Systems 25 Figure 9 Metadata Module RAID Sets 26 Figure 10 Array Module RAID Sets 1TB and 2TB Hard Drives 27 Figure 11 Array Module RAID Sets 3TB Hard Dri...

Page 12: ...dule Power Indicator Codes 53 Figure 29 Array and Expansion Module LED Indicators Front Panel 1TB and 2TB 55 Figure 30 Hard Drive Sled LEDs 1TB and 2TB 56 Figure 31 Array Module LED Indicators Rear Pa...

Page 13: ...ion Modules 88 Figure 52 Turning off the Metadata Modules 88 Figure 53 Turning Off the DXi8500 Power Strips Pre racked System 89 Figure 54 Turning off the Power Strips Un racked System 90 Figure 55 Se...

Page 14: ...Shares 139 Figure 83 Replication Wizard VTL Partitions 141 Figure 84 Replication Wizard Confirm 141 Figure 85 Email Alerts Wizard About 142 Figure 86 Email Alerts Wizard Server 143 Figure 87 Email Al...

Page 15: ...igure 111 Directory File Based Page 200 Figure 112 Edit Share Settings Page 202 Figure 113 Unpack Queue 203 Figure 114 Received Snapshots Page 205 Figure 115 Recovered Partition Name Page 207 Figure 1...

Page 16: ...nt Status Page 248 Figure 142 Activity Log Page 250 Figure 143 Activity Log View Controls 251 Figure 144 Activity Log View Controls 252 Figure 145 Admin Alerts Page 254 Figure 146 Service Tickets Page...

Page 17: ...age 299 Figure 169 Host Mapping Page 301 Figure 170 Map Hosts Define Groups Page 302 Figure 171 Edit Host Mapping Page 304 Figure 172 Hosts Page 306 Figure 173 Targets Page 307 Figure 174 Target Usage...

Page 18: ...er Page 351 Figure 198 FC Initiators and Targets Page 352 Figure 199 Scheduler Calendar Page 354 Figure 200 Scheduler View Controls 356 Figure 201 Adding a New Event 357 Figure 202 Scheduler NAS Page...

Page 19: ...Figure 227 Destinations Page 410 Figure 228 Add Trap Destination Page 411 Figure 229 Edit Trap Destination Page 412 Figure 230 Community Page 414 Figure 231 Add SNMP Community Page 415 Figure 232 Edit...

Page 20: ...Guide Figure 245 Space Reclamation Page 436 Figure 246 License Keys Page 438 Figure 247 License Key Management Page 441 Figure 248 Secure Shred Page 444 Figure 249 Secure Shred Mode Interface 445 Fig...

Page 21: ...ata Module Rear Indicators and Features 49 Table 8 Metadata Module EMM Indicators and Features 51 Table 9 Metadata Module Power Indicator Codes 53 Table 10 Array and Expansion Module LEDs and Buttons...

Page 22: ...ble 26 DXi8500 Model Number 105 Table 27 Physical Characteristics 450 Table 28 DXi8500 Configurations 1TB 453 Table 29 DXi8500 Configurations 2TB 455 Table 30 DXi8500 Configurations 3TB 456 Table 31 S...

Page 23: ...l is written for DXi8500 operators and administrators Note It is useful for the audience to have a basic understanding of Windows Linux and UNIX as well as backup recovery systems Document Organizatio...

Page 24: ...ion and service tickets Chapter 9 DXi8500 Configuration discusses configuration of the DXi8500 Chapter 10 DXi8500 Utilities discusses DXi8500 utilities such as diagnostic tools and rebooting the syste...

Page 25: ...0 bytes 1 TB 1 000 000 000 000 bytes Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product The user assumes all risk in this aspect This uni...

Page 26: ...Preface xxvi Quantum DXi8500 User s Guide Related Documents The following Quantum documents are also available for the DXi8500...

Page 27: ...cument Description 6 00618 System Safety and Regulatory Information Quantum Products Lists all safety and regulatory information for all Quantum products 6 67206 DXi8500 Site Planning Guide Provides s...

Page 28: ...and operating system support and locate manuals FAQs software downloads product updates and more in one convenient location Benefit today at http www quantum com ServiceandSupport Index aspx eSupport...

Page 29: ...Worldwide End User Product Warranty For more information on the Quantum Worldwide End User Standard Limited Product Warranty http www quantum com pdf QuantumWarranty pdf For worldwide support http www...

Page 30: ...Preface xxx Quantum DXi8500 User s Guide...

Page 31: ...describes the DXi8500 system and its components and includes the following sections Overview Features and Benefits What s New in DXi 2 2 1 Software Data Reduction Space Reclamation Remote Replication...

Page 32: ...ct path to tape capability with leading backup applications DXi Accent software for faster backup over bandwidth constrained networks by distributing deduplication between the DXi appliance and the ba...

Page 33: ...annel connections and supports ISV direct tape creation Backup Exec NetWorker Oracle Secure Backup and Atempo DXi Accent distributes deduplication between the DXi8500 and the backup server to accelera...

Page 34: ...rm retention It is supported by Symantec NetBackup under VTL and OST implementations Symantec Backup Exec Oracle Secure Backup Atempo Time Navigator EMC Networker Note When the path to tape feature is...

Page 35: ...equired to prevent untrained personnel from allowing body parts or electrically conductive items to penetrate into the interior of the system For more information about the CSA C22 2 UL 60950 specific...

Page 36: ...Xi Accent Improvements DXi Accent supports Windows based media servers running Symantec Backup Exec or NetBackup In addition data sent from the media server to the DXi can be encrypted using AES Advan...

Page 37: ...w The new inline data flow enabled by the DXi 2 1 Software deduplicates data as it is ingested into the DXi appliance Optimized for the new generation of purpose built DXi hardware platforms it provid...

Page 38: ...366 Configuration Wizards New wizards provide guided assistance to help users configure key features of the DXi8500 such as storage presentation and data replication Each wizard leads you step by ste...

Page 39: ...ormance manageability and value Quantum s deduplication technology uses a sub file variable length approach to identify redundant blocks in a data stream blocks that have appeared before in the same d...

Page 40: ...correct system operation space reclamation must be run at regular intervals at least once a week Quantum recommends creating a schedule to automatically run space reclamation see Scheduling Space Rec...

Page 41: ...cation plan see Chapter 6 DXi8500 Replication DXi8500 System The DXi8500 is a disk appliance designed to work with leading backup applications see Figure 1 and Figure 2 DXi8500 systems are available w...

Page 42: ...pansion modules can all fit in the base rack up to the maximum usable capacity of 330TB for the system The second Array module is required for 6 or more Expansion modules A second metadata module is r...

Page 43: ...th 3TB drives The capacity expansion strategy is to add one 3TB Array module first and then begin adding 3TB Expansion modules If the system has only a single Metadata module you must add a second Met...

Page 44: ...y upgrades Array and Expansion modules can be purchased with 3TB drives A second 3TB Array module is required for 6 or more 3TB Expansion modules If the system has only a single Metadata module you mu...

Page 45: ...ter 1 DXi8500 System Description DXi8500 System Quantum DXi8500 User s Guide 15 Figure 1 DXi8500 Base Rack and Expansion Rack 1TB and 2B Systems DXi8500 Base Rack DXi8500 Expansion Rack DXi 85BR DXi 8...

Page 46: ...Chapter 1 DXi8500 System Description DXi8500 System 16 Quantum DXi8500 User s Guide Figure 2 DXi8500 Base Rack and Expansion Rack 3TB Systems DXi8500 Base Rack 3TB...

Page 47: ...al or copper Twinax connectivity Also available with the DXi8500 system are two optional 10 GbE Ethernet ports The DXi8500 system consists of the following components 1 System Node 1 Fibre Channel swi...

Page 48: ...omer support see Contacts on page xxvii to report any hard drive failure The storage in the DXi8500 can be presented to host systems as virtual tape storage inside a virtual tape library VTL as a NAS...

Page 49: ...tual tape library VTL presentation allows the storage space on these hard drives to appear to the backup application as tape cartridges DLT or LTO Data is stored on the hard drives through an interfac...

Page 50: ...its Compatibility with CIFS domains NAS shares are able to join CIFS domains and use domain authentication Precise control of file system permissions Administrators can specify which users and groups...

Page 51: ...etworks Figure 5 NAS Backup Via CIFS and NFS OpenStorage OST With the OST presentation the DXi system presents storage servers to a Symantec NetBackup or Backup Exec media server through a specific Sy...

Page 52: ...ee DXi Accent on page 343 Note The Quantum OST Plug in as well as installation instructions can be downloaded from http www quantum com ServiceandSupport SoftwareandDocumentationDownloads OSTClientPlu...

Page 53: ...System Description DXi8500 Storage Systems Quantum DXi8500 User s Guide 23 Array Modules 1TB and 2TB Hard Drives Array Modules 3TB Hard Drives Expansion Modules 1TB and 2TB Hard Drives Expansion Modul...

Page 54: ...which are located on the front of the System Node are used to store either the boot software and StorNext File System SNFS journals or the SNFS Metadata see Figure 7 and Figure 8 System Node RAID set...

Page 55: ...hot swappable drive carriers that fit in the hard drive bays The seventeen 146GB hard drives which are located on the front Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Driv...

Page 56: ...ond RAID set Drives 3 and 4 are configured into RAID 1 1 1 Third RAID set Drives 5 and 6 are configured into RAID 1 1 1 Fourth RAID set Drives 7 and 8 are configured into RAID 1 1 1 Fifth RAID set Dri...

Page 57: ...es are used Every module supports RAID 6 with two hot spares per tray see Figure 10 Array modules RAID set characteristics The first two drives in each Array module Drive 1 and Drive 2 are the global...

Page 58: ...y The remaining hard drives in each Array module Drives 6 through 12 are configured into a RAID 6 set 5 2 Figure 11 Array Module RAID Sets 3TB Hard Drives Expansion Modules 1TB and 2TB Hard Drives Eac...

Page 59: ...n Module RAID Sets 1TB and 2TB Hard Drives Expansion Modules 3TB Hard Drives Each Expansion module EBOD contains 12 SATA hard drives 3TB each and provides a usable capacity of 30TB From 1 to 10 Expans...

Page 60: ...ackup systems DXi Advanced Reporting combines comprehensive performance data logging with powerful visual reporting and analysis tools to help you identify potential problems and optimize system opera...

Page 61: ...rations are handled through the DXi8500 Remote Management on page 99 basic system operations include DXi8500 Components and Operations on page 32 Powering on the DXi8500 System on page 80 Shutting Dow...

Page 62: ...odules and Expansion Modules 1TB and 2TB Hard Drives on page 54 Array Modules and Expansion Modules 3TB Hard Drives on page 62 Fibre Channel Switch 1TB and 2TB Systems Only on page 70 Ethernet Switch...

Page 63: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 33 Figure 14 DXi8500 1TB and 2TB Base Rack Component Locations...

Page 64: ...gure 15 DXi8500 1TB Expansion Rack Component Locations 4U PANEL 3U PANEL EXPANSION RACK Expansion Module 10 Expansion Module 9 Expansion Module 8 Expansion Module 7 Expansion Module 6 Expansion Module...

Page 65: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 35 Figure 16 DXi8500 2TB Expansion Rack Component Locations...

Page 66: ...Rack System Node Metadata Module 2 Metadata Module 1 Expansion Module 1 5 Expansion Module 1 4 Expansion Module 1 3 Expansion Module 1 2 Expansion Module 1 1 Array Module 1 Expansion Module 2 5 Expan...

Page 67: ...ains dual hard drives in a RAID 1 configuration ensuring high availability of the system software System Node Front Panel The front of the DXi8500 System Node has a series of LED indicators and button...

Page 68: ...liant Note that these are not used 5 Video Connector Used to connect a monitor to the system Note that this is not used 6 LCD panel Provides system ID status information and system error messages The...

Page 69: ...drive indicator patterns Figure 19 Hard Drive Indicators 8 System identification panel A slide out panel for system information including the Express Service tag and embedded NIC MAC address Space is...

Page 70: ...Drive Status Indicator Pattern RAID Only Condition Blinks green two times per second Identify drive preparing for removal Off Drive ready for insertion or removal The drive status indicator remains of...

Page 71: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 41 Figure 20 System Node 1TB and 2TB Rear Panel Buttons LED Indicators 2 1 3 4 5 6 7 8 9 10 11 12 13 14...

Page 72: ...LEDs 2 1 3 4 5 6 7 8 9 10 11 12 13 14 Item Indicator Button or Connector Icon Description 1 VFlash media slot Not for customer use 2 USB connectors 2 The ports are USB 2 0 compliant Not for customer u...

Page 73: ...r customer use 10 Ethernet connectors The DXi8500 system has four 1 GbE ports 11 SAS connectors Connects to the Metadata modules 12 Ethernet connectors The DXi8500 system has two optional 10 GbE ports...

Page 74: ...is not connected Green In standby mode a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational When the system is on a green light als...

Page 75: ...supply with the flashing indicator Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration...

Page 76: ...Table 5 Metadata Module Front Panel Indicators and LEDs 1 2 3 4 5 6 Item Indicator Button or Connector Icon Description 1 Enclosure status LED The enclosure status LED lights when the enclosure power...

Page 77: ...mode configuration 4 System Identification button The system identification button on the front control panel can be used to locate a particular enclosure within a rack When the button is pushed the s...

Page 78: ...ive Indicators 1 Hard drive activity indicator green 2 Hard drive status indicator green and amber Table 6 Metadata Module Hard Drive Indicators 1 2 Drive Status Indicator Pattern RAID Only Condition...

Page 79: ...reen amber and off Drive predicted failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds amber three seconds...

Page 80: ...t one EMM must be installed in the enclosure If only one EMM is installed in the enclosure it must be installed in the primary EMM bay and a blank must be installed in the secondary EMM bay For detail...

Page 81: ...or an upchain expansion enclosure unified mode only 4 In Port Link Status Lights green when all the links to the port are connected Lights amber when one or more links to the port are not connected T...

Page 82: ...n 1000 ms Off 1000 ms when a peer auto update is in progress Blinks amber On 250 ms Off 250 ms two times Off 1000 ms when the enclosure is unable to communicate with enclosure devices Blinks amber On...

Page 83: ...n Description 1 DC Power The LED lights green when the DC output voltage is within the limit If this LED is off it indicates that the DC output voltages are not within the limit 2 Power supply cooling...

Page 84: ...s on the Array modules and Expansion modules Each Array and Expansion module contains 16 SATA hard drive sleds The DXi8500 Array and Expansion modules have a series of LED indicators and buttons locat...

Page 85: ...y and Expansion Module LEDs and Buttons 1TB and 2TB Link rate switch Alarm mute Global locate Global summary fault Global power Button LED Description Global locate This LED indicates an array that ha...

Page 86: ...ure 30 and Table 11 Figure 30 Hard Drive Sled LEDs 1TB and 2TB Table 11 Hard Drive Sled LEDs 1TB and 2TB Link rate switch This switch sets the Fibre Channel link speed from 2 GB to 4 GB This switch sh...

Page 87: ...dicators and buttons are located on the back of the Array modules see Figure 31 and Table 12 Drive fault Solid The hard drive has failed Contact Quantum customer support Blinking Drive volume or Array...

Page 88: ...rvice action allowed Service action required Power Service action required Cache active Host channel port 1 Host channel port 2 Ethernet speed Ethernet speed Ethernet activity Ethernet activity DC por...

Page 89: ...speed Ethernet speed Solid port speed 100MB sec Off port speed 10MB sec Ethernet activity Solid link established Off port speed 10MB sec Blinking port speed 10MB sec Drive channel port 1 bypass Off no...

Page 90: ...the back of the Expansion modules see Figure 32 and Table 13 Figure 32 Expansion Module LED Indicators Rear Panel 1TB and 2TB Direct current enabled Service action allowed Service action required Powe...

Page 91: ...dicates tray ID Host channel port 1 left and right LED Both LEDs Solid 4 GB speed Left LED Solid only 2 GB speed Host channel port 2 left and right LED Both LEDs Solid 4 GB speed Left LED Solid only 2...

Page 92: ...rray modules and Expansion modules Each Array and Expansion module contains 12 SATA hard drive sleds The DXi8500 Array and Expansion modules have a series of LED indicators and buttons located on the...

Page 93: ...er temperature Power Standby power Button LED Description Enclosure locate white Indicates the location of the enclosure within the system Service action required amber Indicates at least one of the c...

Page 94: ...e Sled LEDs 3TB Table 15 Hard Drive Sled LEDs 3TB Drive service action allowed Drive active Drive fault LED Description LEDs off No power Drive service action allowed LED blue Solid It is safe to remo...

Page 95: ...le LED Indicators Rear Panel 3TB Standby power Service action allowed DC enabled Service action required AC enabled Power switch SAS expansion activity SAS expansion fault SAS host 1 fault SAS host 1a...

Page 96: ...battery has failed Off battery operating as normal Battery charging green Blinking battery is charging On battery is fully charged Off battery fault or no battery Service action allowed blue Solid sa...

Page 97: ...rvice action allowed blue Solid safe for Quantum field service to remove power supply from slot Service action required amber Solid power supply has failed and requires attention AC enabled green Soli...

Page 98: ...Figure 36 and Table 17 Figure 36 Expansion Module LED Indicators Rear Panel 3TB Standby power Service action allowed DC enabled Service action required AC enabled Power switch SAS expansion activity S...

Page 99: ...blue Solid safe for Quantum field service to remove ESM from slot Service action required amber Solid ESM has failed and requires attention Note Fault light will be on during power up and will turn of...

Page 100: ...s and Expansion modules within the system The Ethernet port located on the Fibre Channel switch is used to provide status information to the DXi8500 system Note The Fibre Channel switch is included on...

Page 101: ...Panel 1TB and 2TB Table 18 Fibre Channel Switch LEDs Front Panel Fibre Channel Switch LED Indicators Rear Panel Figure 37 shows the LED locations on the back of the Fibre Channel switch and Table 19...

Page 102: ...ibre Channel Switch LED Indicators Rear Panel 1TB and 2TB Table 19 Fibre Channel Switch LED Indicators Rear Panel Fibre Channel Switch LED Patterns Table 20 describes the LED patterns on the Fibre Cha...

Page 103: ...cal Support Steady green System is on and power supplies are functioning properly No action required System Status No light System is off boot is not complete or boot failed Verify the system is on an...

Page 104: ...s No action required Steady green Port speed is 100 Mbps No action required Ethernet Link No light There is no link Verify the Ethernet cable is connected correctly Steady amber There is a link No act...

Page 105: ...ine and frames are flowing through the port No action required Steady green Port is online connected to external device but has no traffic No action required Slow flashing amber flashing in two second...

Page 106: ...nd duplex mode Ethernet Switch Features The switch automatically detects the difference between crossed and straight through cables on RJ 45 ports SFP ports support both SX and LX modules RJ 45 ports...

Page 107: ...y LED Speed LED LED Description DIAG Solid Green a diagnostic test has completed successfully Blinking Green a diagnostic test is in progress Solid Red a diagnostic test has failed RPS Solid Green red...

Page 108: ...te the status of the switch see to Figure 40 and Table 22 Figure 40 Redundant Power Supply LED Indicators Temp Solid Green the temperature is below the system threshold limit Solid Red the temperature...

Page 109: ...s of LEDs that indicate the status of the switch see Figure 41 and Table 23 Figure 41 Power Strip LED Indicators Un racked System Table 23 Power Strip LED Indicators Un racked System LED Description R...

Page 110: ...ts are on Follow these steps to power on the DXi8500 1 Turn on the power strips by choosing one of these options For a pre racked DXi8500 system continue to Step 2 For an un racked DXi8500 system cont...

Page 111: ...Power Strips Pre racked System Note To continue the power on sequence for the DXi8500 pre racked system skip the following step and continue to Step 4 Primary AC power source circuit 1 Secondary AC p...

Page 112: ...Un racked System 4 Choose one of the following options If you are not using Expansion modules skip this step and continue to Step 5 If you are using Expansion modules turn on both power switches on th...

Page 113: ...Modules 2TB Figure 45 Turning on the Expansion Modules 3TB 5 Turn on both power switches on the back of each Array module see Figure 46 and Figure 47 The Array modules take approximately 2 minutes to...

Page 114: ...Figure 46 Turning on the Array Modules 2TB Figure 47 Turning on the Array modules 3TB 6 Turn on both power switches on the back of each Metadata module see Figure 26 Wait approximately 2 minutes for t...

Page 115: ...emove the front bezel from the System Node Note If the bezel is locked the bezel keys are located in the accessory kit 8 Turn on the System Node power switch which is located in the upper left hand co...

Page 116: ...uring the boot process different messages display on the System Node LCD panel in this order Booting Attention and Normal The last status on the LCD panel does NOT indicate that the system has complet...

Page 117: ...and the power strips will continue to be powered on Follow these steps to completely shut down all DXi8500 components after shutting down the system from the remote management console and the System...

Page 118: ...h off power off both power supplies by setting each AC power switch to O All devices are returned to their initial state the next time the switch is powered on Note Wait approximately 2 minutes before...

Page 119: ...Shutdown on page 446 If you turn off the power strips before the Node completely shuts down the system will go into a Diagnostic state Figure 53 Turning Off the DXi8500 Power Strips Pre racked System...

Page 120: ...rips Figure 54 shows the location of the power strips in the back of the base rack Figure 54 Turning off the Power Strips Un racked System The DXi8500 system is now completely powered down Relocating...

Page 121: ...re enabled through licensing options which are available through the remote management pages see License Keys on page 438 Licenses are either factory installed on the DXi8500 or they are available thr...

Page 122: ...with an attached physical library This option is supported by Symantec NetBackup 6 5 and higher direct to tape feature refer to the Symantec NetBackup Application Specific Configuration Guide PN 6 672...

Page 123: ...nabled and configured backup data can be moved directly from the DXi8500 system to a tape library For a list of supported tape libraries and tape drives for Backup Application Specific see Table 24 an...

Page 124: ...e data to up to twenty target systems This option must be enabled before you can configure the DXi8500 system for replication The deduplication option must also be enabled before replication can be co...

Page 125: ...cryption license contact your Quantum Sales Representative Data at Rest Encryption uses Self Encrypting Drive SED technology to secure all data stored on the DXi8500 This ensures that a drive that is...

Page 126: ...gain virtual tape cartridge size will depend on the backup application in use It is important to note that the design of the DXi will not allow a virtual tape cartridge to be written to it if its size...

Page 127: ...Chapter 2 Basic Operations Locating the DXi8500 System Serial Number Quantum DXi8500 User s Guide 97 Figure 55 Serial Number on the DXi8500 Home Page Serial number...

Page 128: ...Chapter 2 Basic Operations Locating the DXi8500 System Serial Number 98 Quantum DXi8500 User s Guide...

Page 129: ...cedures see DXi8500 Configuration Wizards on page 111 View important system information at a glance see DXi8500 Home Page on page 153 Manage data replication activities see DXi8500 Replication on page...

Page 130: ...e supports the following Web browsers Windows Microsoft Internet Explorer 8 x or higher Mozilla Firefox 7 x or higher Linux Mozilla Firefox 7 x or higher Note For correct operation of the remote manag...

Page 131: ...nged during installation using the Getting Started Wizard or at a later time on the Network page see Network on page 366 3 Select the login type and enter the corresponding password Monitor Allowed to...

Page 132: ...ys see Figure 57 Figure 57 Home Page If you are unable to log on verify that the password is correct then try again If you are still unable to log on contact your DXi8500 administrator Caution More th...

Page 133: ...meout can be changed on the Login Session page see Login Session on page 390 The Remote Management Console After you log on to the DXi8500 the remote management console displays The remote management...

Page 134: ...shold Yellow Ingest continues and space reclamation starts Verify Failure Red The blockpool verify process has failed Low Space Red Available disk space has fallen to a low level Ingest is stopped No...

Page 135: ...is paused see Replication Service on page 218 In addition space reclamation is automatically started to free up disk space see Space Reclamation on page 435 Logout Click to end your remote management...

Page 136: ...anner displays Low Space Ingest stops but data can still be read 10 GB The system banner displays No Space All data read write is stopped When the DXi8500 enters the Low Capacity condition space recla...

Page 137: ...on page 111 Figure 59 Main Menu DXi8500 Management Pages Use the DXi8500 management pages to view information as well as configure and manage the system To navigate to a page first click a menu item t...

Page 138: ...uide Caution Unless directed to do so by the documentation do not use your Web browser s Back Forward or Refresh buttons when navigating in the remote management console Doing so may have unintended e...

Page 139: ...Chapter 3 DXi8500 Remote Management The Remote Management Console Quantum DXi8500 User s Guide 109 Figure 60 Remote Management Pages Map Click a page name to navigate to that page...

Page 140: ...Chapter 3 DXi8500 Remote Management The Remote Management Console 110 Quantum DXi8500 User s Guide...

Page 141: ...in menu This replaces the main menu with the Wizards menu see Figure 61 The Wizards menu includes the following wizards NAS Helps you configure the DXi8500 as a NAS Network Attached Storage appliance...

Page 142: ...d on page 146 Click an item on the Wizards menu to begin a wizard After you complete a wizard a green check mark displays next to its name on the Wizards menu To display the main menu again click Exit...

Page 143: ...NAS Step 1 About 1 Read the information about the wizard see Figure 62 2 Click Next to continue Note At any time while using the wizard you can click Previous to return to the previous step Figure 62...

Page 144: ...rd automatically skips this step Continue with Step 5 Add Share on page 117 1 Select an option for joining the DXi8500 to the Windows network see Figure 64 Active Directory Add the DXi8500 to a Window...

Page 145: ...main The DXi8500 will become a member of this organization Administrator Name Enter Administrator or any user that has the right to join the domain By default any user belonging to the Administrators...

Page 146: ...ord Enter the password again to confirm it Description Optional Enter a brief description of the workgroup user Grant Administrator Privileges Select the check box to add the workgroup user to the Win...

Page 147: ...on Quantum recommends that you enable data deduplication to optimize disk usage Note Data deduplication is enabled by default You cannot enable or disable data deduplication after the share is added H...

Page 148: ...Share Step 6 Confirm 1 Review the settings you selected to make sure they are correct see Figure 67 If necessary click Previous to return to a previous step to make changes 2 To make changes to users...

Page 149: ...Library partitions for use with a backup application The wizard guides you through the process of adding one or more VTL partitions adding virtual media discovering hosts and mapping partitions to hos...

Page 150: ...t Step 2 Add Partition 1 Enter information about the partition see Figure 69 Name Enter the name of the VTL partition Library Model Select the library model emulated by the partition The library model...

Page 151: ...model Check your software compatibility guide to verify what library models are supported Number of Storage Slots Accept the default number of storage slots based on DXi model or enter the number of...

Page 152: ...deduplication Quantum recommends that you enable data deduplication to optimize disk usage Note Data deduplication is enabled by default You cannot enable or disable data deduplication after the part...

Page 153: ...s are incremented accordingly For example if you enter AA the cartridges are numbered AA0000 AA0001 AA0002 and so on If you enter a starting barcode with less than 6 characters zeroes are appended to...

Page 154: ...world wide name WWN of the host make sure the host is connected to a Fibre Channel port on the DXi8500 and click Discover Hosts again The Backpanel Locations section displays a graphical representati...

Page 155: ...ator to associate with the group Target Select the target port to associate with the group The Backpanel Locations section displays a graphical representation of the Fibre Channel and Ethernet ports a...

Page 156: ...y host access group exist in the SAN The CCL is accessible to hosts only through LUN 0 Caution If you are not sure if you should use CCL contact Quantum Customer Support before you enable this option...

Page 157: ...d Figure 73 VTL Wizard Confirm OST Wizard The OST wizard provides guided assistance for configuring the DXi8500 to present its storage as one or more OST OpenStorage storage servers for use with a bac...

Page 158: ...be configured in Ready Stopped or Verifying state The OST server is available for backup only in Ready state 2 Click Next to continue Note At any time while using the wizard you can click Previous to...

Page 159: ...ge server it is simultaneously replicated to the target DXi When optimized duplication or Automatic Image Replication subsequently occurs the operation is more efficient because a portion of the requi...

Page 160: ...t already contains an LSU Also if you add an available capacity LSU to a storage server you cannot add additional LSUs to that same storage server Note After you add an LSU that uses the Available Cap...

Page 161: ...d Add LSUs Step 4 Add Users 1 Enter information about the authenticated user see Figure 77 Username Enter the name of the authenticated user Password Enter the password for the authenticated user Conf...

Page 162: ...vers Added LSUs Added and Users Added tables If necessary click Previous to return to a previous step to make changes 2 To make changes to storage servers LSUs or users you added click Previous to ret...

Page 163: ...wnload the OST Plug in click Client Plug in Download see Figure 79 On the download page download the correct OST Plug in for your backup application and operating system Also on the download page clic...

Page 164: ...Xi system Sources send replicated data and targets receive replicated data A target system can receive data from up to 10 sources However a source system can send data to only a single target Finally...

Page 165: ...n to the previous step Figure 80 Replication Wizard About Step 2 System 1 If data on this DXi8500 will be replicated to another DXi system enter the following information under Target DXi see Figure 8...

Page 166: ...stem Or clear the Encrypt data before replication check box to disable encryption when sending replication data to the target system If encryption is enabled select an encryption strength 128 bit or 2...

Page 167: ...or failback a NAS share or VTL partition to the point in time when the snapshot was saved 3 Click Next to continue Figure 81 Replication Wizard System Step 3 NAS Shares 1 Select a NAS share in the Rep...

Page 168: ...eive replicated data from another DXi system enter the following information under Receive a Optional Select the Enable Directory File based replication to this DXi check box to enable Directory File...

Page 169: ...information under Send a Select the Enable replication for selected partition check box to enable replication for the partition b Optional Select the Enable Cartridge based replication to target check...

Page 170: ...fy the source partition that will send replicated data to the target partition The Sync ID must be identical to the Sync ID of the source partition on the source system b If you enabled Cartridge Base...

Page 171: ...itions Step 5 Confirm 1 Review the settings you selected to make sure they are correct If necessary click Previous to return to a previous step to make changes see Figure 84 2 After you have confirmed...

Page 172: ...Then the wizard guides you through the process of specifying e mail recipients and selecting the notifications and reports to send to the recipients Note For more information about sending e mail ale...

Page 173: ...lick the quick tip icon located near the IP address field Note To use hostname format you must specify at least one DNS IP address on the Network page see Network on page 366 2 In the From Email Addre...

Page 174: ...risk of system failure or data loss High and Medium Send e mail notifications for High and Medium service tickets Medium service tickets indicate that a serious problem occurred and needs to be resolv...

Page 175: ...correct If necessary click Previous to return to a previous step to make changes see Figure 88 2 To make changes to an e mail recipient you added first select the recipient and click Delete to delete...

Page 176: ...ster your system with Quantum The wizard also guides you through other tasks that will aid Quantum customer support in assisting you such as downloading StorageCare Guardian and creating a system log...

Page 177: ...About Step 2 Registration You must register your DXi8500 to receive service and support from Quantum 1 Click the link for Quantum s Product Registration site see Figure 90 2 Follow the onscreen instru...

Page 178: ...kups and faster resolution time for customers at no additional cost for supported products under warranty or service contract 1 Click the link to learn more about the features and benefits of StorageC...

Page 179: ...stem diagnostic file after setting up your DXi8500 and save it for future reference 1 Click Generate New to generate a new system diagnostics file see Figure 92 The system generates a new diagnostics...

Page 180: ...ense Certificate containing an authorization code Note Some licenses are pre installed on the DXi8500 Also License Certificates for some licenses are included with the DXi8500 For more information abo...

Page 181: ...key and press Ctrl C to copy it You should also print out or write down the license key or save it to a text file for future use 6 Switch back to the Support wizard 7 Enter the license key in the New...

Page 182: ...Chapter 4 DXi8500 Configuration Wizards Support Wizard 152 Quantum DXi8500 User s Guide...

Page 183: ...lance including disk usage data reduction statistics and replication activity To return to the Home page at any time click Home on the main menu The Home page contains the following overviews DXi8500...

Page 184: ...366 IP Address The IP address of the DXi8500 Click to change the IP address see Network on page 366 Version The software version installed on the DXi8500 To update the software see Software Upgrade o...

Page 185: ...0 Disk Capacity The total usable disk capacity of the DXi8500 Available Disk Space The disk space available for data storage free space On the disk space meter blue left side of meter indicates used d...

Page 186: ...If the DXi is configured with non deduplicated shares the DXi will automatically compact reclaimable space to create more free space as needed Used Disk Space The disk space that already holds data in...

Page 187: ...he original native size of all data that has been processed by the data deduplication and compression engines Data Size After Reduction The final reduced size of all data that has been processed by th...

Page 188: ...storage servers This includes incoming data for OST and DXi Accent Deduplication Ratio The deduplication ratio of all data that has been processed by the data deduplication engine Compression Ratio T...

Page 189: ...d Red A replication job was not completed Internal Error Red An error occurred during replication Pause Resume The source DXi controls the replication pause behavior To manually pause replication betw...

Page 190: ...data received by the system from all sources since system installation or since Receive cumulative replication statistics were last cleared by clicking Clear Receive on the Replication Actions page se...

Page 191: ...rformance see Inline on page 235 Replication Throttle The system replication throttle currently in effect in KB s or MB s When a constant throttle is enabled the DXi limits the amount of data it sends...

Page 192: ...ent enabled media servers Note DXi Accent activity displays only if DXi Accent is currently enabled or was previously enabled see DXi Accent on page 343 Inline Accent The inline data flow throughput i...

Page 193: ...Chapter 5 DXi8500 Home Page Current Activity Overview Quantum DXi8500 User s Guide 163 Figure 99 Current Activity Overview...

Page 194: ...Chapter 5 DXi8500 Home Page Current Activity Overview 164 Quantum DXi8500 User s Guide...

Page 195: ...ystem is available again you can restore all data back to its original location Note Quantum recommends that you configure and start replication before storing large amounts of data on the DXi8500 See...

Page 196: ...rget does not already have a copy of the block Finally data can optionally be encrypted before it is transmitted The DXi8500 can perform the following types of replication Replication Directory File o...

Page 197: ...o another system where it can be accessed However Directory File or Cartridge Based Replication differs in a number of important ways Both replication and Directory File or Cartridge Based Replication...

Page 198: ...cally deleted on the target DXi If you do not want to retain the share on the target DXi you can manually delete it OST Optimized Duplication The DXi8500 can duplicate the data on an LSU logical stora...

Page 199: ...hare or partition back to its original location see Task Overview Performing a Share or Partition Failback on page 172 Note The Replication wizard provides guided assistance for configuring data repli...

Page 200: ...snapshot is sent to the target system You can use the snapshot to recover the replicated share or partition on the target system see Task Overview Recovering a Replicated Share or Partition on page 17...

Page 201: ...ication on page 215 2 Perform the following steps on the source system a Specify the target system that will receive replicated data see Replication Send on page 309 b Create a new share or partition...

Page 202: ...ional Map your backup application to the recovered share or partition on the target system to continue making backups 3 When the source system is operating correctly again choose one of the following...

Page 203: ...ion pointing to the original source system and then recover the share or partition on the original source system see Performing a Failback For a Share on page 194 or Performing a Failback For a Partit...

Page 204: ...nitiate replication for a share see Replicating a Share on page 179 Synchronize a share configured for Directory File Based Replication see Synchronizing a Share on page 179 View replication statistic...

Page 205: ...ive size of data sent during replication or failback This value does not represent the amount of data actually sent over the network during replication or failback because data is deduplicated and com...

Page 206: ...rows in the table by that column Click the column heading again to reverse the sort order Note Click the Information button i next to a share to display detailed information about the share and recent...

Page 207: ...g Replication For a Share Enable replication for a NAS share to allow the share s data to be replicated to another DXi system the target Disable replication if you do not want to replicate the share s...

Page 208: ...to automatically replicate files to a target system A file is automatically replicated when it is closed or a period of time after it is modified After replication the replicated files are immediatel...

Page 209: ...for Directory File Based Replication you should periodically synchronize it to keep it in sync with the target share see Synchronizing a Share on page 179 Replicating a Share Replicate a NAS share to...

Page 210: ...Each time an operation is queued the system logs an administration alert that reports the total number of queued Directory Filed Based Replication requests Note If a synchronization fails make sure th...

Page 211: ...directory Estimated Duration The estimated time it will take to complete replication for the file or directory Note The estimated duration may display as unknown if replication has been very recently...

Page 212: ...target see Replication Send on page 309 To access the Send VTL page click the Replication menu and then click the Send VTL tab see Figure 103 Figure 103 Send VTL Page Use the Send VTL page to perform...

Page 213: ...cation Service The replication status of the DXi8500 Click Pause to pause replication activity Click Resume to resume replication activity Note For a detailed description of all possible replication s...

Page 214: ...replication is scheduled for the partition Click the link to view or modify the schedule see Scheduling a Share or Partition for Replication on page 358 Sync ID The Sync ID of the partition if Cartri...

Page 215: ...can have one of the following statuses Queued The synchronization job is queued and will continue when the system is ready Success The synchronization job was completed successfully Recovering The rec...

Page 216: ...are complete see Scheduling a Share or Partition for Replication on page 358 If you do not enable scheduled replication replication will only occur if you manually replicate a partition see Replicati...

Page 217: ...the identical names However if you do not specify a Sync ID the source and target partitions must have identical names Quantum recommends that you assign a matching Sync ID to the source and target p...

Page 218: ...licate Now The status of the replication job displays in the Status column To cancel the replication job select the partition and click Abort Replication Synchronizing a Partition Synchronize a VTL pa...

Page 219: ...d Replication on page 215 To synchronize a partition select the partition and click Synchronize Now The status of the synchronization job displays in the Status column To cancel the synchronization jo...

Page 220: ...ridge Estimated Duration The estimated time it will take to complete replication for the cartridge Note The estimated duration may display as unknown if replication has been very recently initiated Af...

Page 221: ...NAS tab Use the Receive NAS page to perform the following tasks View received snapshots and recover failback or delete snapshots see Received Snapshots on page 191 Manage recovery jobs see Recovery J...

Page 222: ...d snapshot see Deleting a Snapshot on page 196 Note The target system will retain up to 10 replication snapshots default setting for each replicated share Once 10 snapshots have been saved the oldest...

Page 223: ...able by that column Click the column heading again to reverse the sort order Recovering a Share Recover a NAS share if the source system is unavailable and you need to access the share for example to...

Page 224: ...The original export protocol of the share NFS or CIFS is retained in the recovery process Note After you recover a share if you want to continue backing up data to the share you must remap your backup...

Page 225: ...in the Snapshots List and click Failback The Failback Target page displays see Figure 108 Figure 108 Failback Target Page 2 Optional In the Failback Destination DXi box type the hostname or IP addres...

Page 226: ...pshots List select the snapshot that was sent during the failback operation and click Recover The Recovered Share Name page displays see Figure 107 6 Optional In the Recovered Share Name box type a ne...

Page 227: ...lication For a Share on page 177 On the target system delete the source system associated with the snapshot from the list of allowed replication sources see Replication Receive on page 312 2 On the ta...

Page 228: ...hot was received from Started The time the recovery job was started Finished The time the recovery job finished Status The status of the recovery job Success In Progress or Failed To delete informatio...

Page 229: ...atus The status of the failback job Success In Progress or Failed Use the Failback Jobs page to perform the following tasks To delete information for a failback job select it in the Snapshot Failback...

Page 230: ...ile Based Data on page 200 Configure a share to receive Directory File Based Replication data see Configuring a Target Share for Directory File Based Replication on page 201 View statistics for shares...

Page 231: ...ication activity Configuring a Target Share for Directory File Based Replication Configuring a NAS share for Directory File Based Replication enables the automatic replication of files and directories...

Page 232: ...share 3 Enter a Sync ID in the box The Sync ID is used to identify the source share that will send replicated data to the target share The Sync ID must be identical to the Sync ID of the source share...

Page 233: ...information File Directory The file or directory to be replicated State The replication state of the file or directory Click Refresh to update the statistics in the Unpack Queue Click OK to return to...

Page 234: ...on page 204 Manage recovery jobs see Recovery Jobs on page 211 Manage failback jobs see Failback Jobs on page 212 Manage partitions configured for Cartridge Based Replication see Cartridge Based on pa...

Page 235: ...snapshot see Deleting a Snapshot on page 210 Note The target system will retain up to 10 replication snapshots default setting for each replicated partition Once 10 snapshots have been saved the oldes...

Page 236: ...column Click the column heading again to reverse the sort order Recovering a Partition Recover a VTL partition if the source system is unavailable and you need to access the partition for example to...

Page 237: ...recovering the partition you must add tape drives to the partition The tape drive type must be identical to the original partition so that the media is compatible In addition you must map the devices...

Page 238: ...ies the snapshot from the target system back to the source system You can then perform a recover operation to recreate the partition on the source system just as it was at the point in time when the s...

Page 239: ...cted to enable encryption when sending the snapshot to the destination Or clear the Use Encryption check box to disable encryption when sending the snapshot to the destination If encryption is enabled...

Page 240: ...on is accessible If the partition contains media you will only be able to select the highest capacity tape drive for that media type For example if the partition contains SDLT600 tape cartridges you w...

Page 241: ...from the list of allowed replication sources see Replication Receive on page 312 2 On the target system select a snapshot in the Snapshots List and click Delete Note You cannot delete a snapshot if i...

Page 242: ...Started The time the recovery job was started Finished The time the recovery job finished Status The status of the recovery job Success In Progress or Failed To delete information for a recovery job s...

Page 243: ...m the following tasks To delete information for a failback job select it in the Snapshot Failback Jobs section and click Delete Job Info To abort a failback job that is in progress select it in the Sn...

Page 244: ...ue on page 216 Partitions Eligible to Receive Cartridge Based Data The Partitions Eligible to Receive Cartridge Based Data section displays information for all VTL partitions on the DXi8500 that are e...

Page 245: ...plication of cartridges on the source partition to the target partition Before you configure a partition on the source system for Cartridge Based Replication you must configure a partition on the targ...

Page 246: ...t partition The Sync ID must be identical to the Sync ID of the source partition on the source system 4 Select an Access option Locked The partition is not allowed to receive new Cartridge Based Repli...

Page 247: ...ation state of the cartridge Click Refresh to update the statistics in the Unpack Queue Click OK to return to the Cartridge Based page Actions The Actions page allows you to manage replication activit...

Page 248: ...on page 219 Replication Service The replication service controls replication and failback traffic on the DXi8500 Click Pause to pause all replication and failback traffic If a replication job is curr...

Page 249: ...ress the system continues until the entire replication job is complete After the replication job has completed the system disables replication The system will not be able to replicate data for any sha...

Page 250: ...including Directory File or Cartridge Based Replication To access the Reports page click the Replication menu and then click the Reports tab see Figure 123 Figure 123 Reports Page Use the Reports pag...

Page 251: ...Chapter 6 DXi8500 Replication Reports Quantum DXi8500 User s Guide 221...

Page 252: ...Chapter 6 DXi8500 Replication Reports 222 Quantum DXi8500 User s Guide...

Page 253: ...ion for the DXi8500 hardware as well as performance and disk usage information Note Status information is gathered by the system every two minutes To access the Status pages click the Status menu The...

Page 254: ...Hardware page click the Status menu and then click the Hardware tab The Hardware page contains the following tabs Summary Details Firmware Version Summary The Hardware Summary page allows you to view...

Page 255: ...the node Status The overall status of all components in the node Component Name The name of the main component Click the component name to see detailed information see Details on page 225 Component S...

Page 256: ...ystem Board page on the Details page click the System Board tab see Figure 125 Figure 125 System Board Page The System Board page displays the following information Component The name of the component...

Page 257: ...bout each Fibre Channel or SAS card Component The name of the Fibre Channel or SAS card Click the name of the card to view detailed information for the card below Status The status of the Fibre Channe...

Page 258: ...the system The DXi8500 includes six or eight Ethernet ports depending on the configuration To access the Network Ports page on the Details page click the Network Ports tab see Figure 127 Figure 127 N...

Page 259: ...section displays the following information about each storage array Component The name of the storage array Click the name of the storage array to view detailed information for the array in the Compon...

Page 260: ...nt section displays the following information about the subcomponents in the selected component Component The name of the subcomponent Location The location of the subcomponent within the system Value...

Page 261: ...e component is operating correctly Attention Yellow There is a problem with the component Failed Red The component has failed The Details section displays the following information about the component...

Page 262: ...Figure 130 Ethernet Switches Page The Ethernet Switches section displays the following information about each Ethernet switch Component The name of the Ethernet switch Click the name of the Ethernet s...

Page 263: ...perating correctly Attention Yellow There is a problem with the component Failed Red The component has failed Up Green The port is connected Down Green The port is not connected Firmware Version The F...

Page 264: ...for the item Click Update to refresh the table with the latest information Note In some cases when updating firmware versions the remote management console may time out and then return to the Home pa...

Page 265: ...e page to display recent inline data flow activity in a dynamic graph Select the amount of time to display in the Last list 1 24 hours The horizontal axis displays time in minutes The vertical access...

Page 266: ...display recent network activity in dynamic graphs The top graph reports data received and the bottom graph reports data sent Select the port to monitor in the Ethernet drop down box or select Avg to...

Page 267: ...f the bar RAID The RAID page allows you to view throughput performance for RAID read and write activity To access the RAID page on the Performance page click the RAID tab see Figure 134 Figure 134 RAI...

Page 268: ...Channel page allows you to view throughput performance for Fibre Channel send and receive activity To access the Fibre Channel page on the Performance page click the Fibre Channel tab see Figure 74 F...

Page 269: ...a bar to display the value of the bar CPU The CPU page allows you to view CPU usage To access the CPU page on the Performance page click the CPU tab see Figure 136 Figure 136 CPU Page Use the CPU page...

Page 270: ...isk Usage The Disk Usage page allows you to view information about free and used disk space on the system You can also view data reduction statistics To access the Disk Usage page click the Status men...

Page 271: ...re Used Used space is the area that already holds data The Used value is displayed as an amount and as a percentage of the total capacity in the system Used space is divided into the following categor...

Page 272: ...ile Based Replication and incoming data from Failback replication Deduplicated Partitions The amount of data stored in deduplicated partitions This includes incoming data from Cartridge Based Replicat...

Page 273: ...nformation about creating VTLs see Adding a VTL Partition on page 284 To access the VTL page click the Status menu and then click the VTL tab The VTL page contains the following tabs Physical View Log...

Page 274: ...Drives on page 244 Click Hide Storage Slots or Show Storage Slots to hide or show the virtual storage slots in the VTL see Storage and I E Slots on page 245 Click Hide I E Slots or Show I E Slots to h...

Page 275: ...l native raw data size because the data is compressed before it is written to the media Used Percent The amount of currently used space on the cartridge expressed as a percentage of the total capacity...

Page 276: ...rrently used to store data The value for Used might be less than the original native raw data size because the data is compressed before it is written to the media Used Percent The amount of currently...

Page 277: ...ection displays the following information about VTL partitions Partition The name of the partition Click the partition name to display the tape drives in the partition Click a tape drive to see indivi...

Page 278: ...k the Status menu and then click the Accent tab see Figure 141 Figure 141 Accent Status Page The Accent section displays the following information about DXi Accent activity in the previous minute Medi...

Page 279: ...t of data received by all Ethernet ports in MB s This amount represents the reduced size of the data protected by the DXi after deduplication and compression on the media server Accent Bandwidth Reduc...

Page 280: ...ting Logged Activities on page 252 Download the activity log in XML format see Downloading the Activity Log on page 252 Viewing Logged Activities The Administrative Activity Log list displays the foll...

Page 281: ...n heading left or right To show or hide columns click the arrow to the right of a column heading In the pop up menu point to Columns then select the name of a column to show or hide it Navigating in t...

Page 282: ...o delete one or more entries in the activity log see Figure 144 To delete a log entry select the entry and click Delete To delete all entries in the activity log click Delete All Downloading the Activ...

Page 283: ...Alerts menu The Alerts page contains the following tabs Admin Alerts Service Tickets Admin Alerts The Admin Alerts page allows you to view and work with administration alerts The DXi8500 generates an...

Page 284: ...re the admin alert was generated Last Update The date when the administration alert was last updated by the system Summary A brief description of the administration alert Note Click a column heading t...

Page 285: ...d are generated again after 24 hours See the following sections for more information about service tickets Service Ticket Priority Recommended Actions Working With Service Tickets Service Ticket Prior...

Page 286: ...roblem you can close the service ticket Note The recommended actions should be performed by a user who is familiar with operating the DXi8500 Working With Service Tickets The Service Tickets page allo...

Page 287: ...o perform the following tasks View details for a service ticket including recommended actions see Viewing a Service Ticket on page 257 Add information to a service ticket see Modifying a Service Ticke...

Page 288: ...ure 147 Ticket Details 2 Optional Click View Recommended Actions to view instructions for resolving the problem The recommended actions display in a new Web browser window see Figure 148 Follow the in...

Page 289: ...ubleshooting steps you have taken or a record of calls made to Quantum customer support The additional information is saved with the service ticket and remains associated with the ticket even after it...

Page 290: ...d a service ticket to send the ticket details to an e mail address You can also add optional comments to the e mail Note To enable the DXi8500 to send e mail you must specify an outgoing e mail server...

Page 291: ...ce ticket if the problem the caused the system to generate the ticket is resolved You can also close all service tickets that are currently open Note You can still view and modify a ticket after it ha...

Page 292: ...Chapter 8 DXi8500 Alerts Service Tickets 262 Quantum DXi8500 User s Guide 3 Select the Close Ticket check box 4 Click Apply...

Page 293: ...s of the DXi8500 including storage presentation data replication path to tape system settings and notifications To access the Configuration page click the Configuration menu The Configuration page con...

Page 294: ...uration Wizards on page 111 Caution Caution Filenames on NAS shares are limited to a length of 256 bytes If a filename uses Japanese characters the filename can be no longer than 85 characters This is...

Page 295: ...Share on page 268 Delete a NAS share from the system see Deleting a NAS Share on page 270 NAS Shares List The NAS Shares List section displays the following information for all NAS shares on the DXi8...

Page 296: ...ication for the share Enabled Replication is enabled Send Receive Sync ID Directory File Based Replication is enabled Configure Click to configure replication for the share see Editing a NAS Share on...

Page 297: ...The Add NAS Share page displays see Figure 152 Figure 152 Add NAS Share Page 2 Under NAS Share Settings enter information about the share Name Enter the name of the NAS share Description Optional Ent...

Page 298: ...replication for the share at a later time see DXi8500 Replication on page 165 4 Click Apply Note When you create a CIFS share the initial permissions are the same as the default permissions for a Win...

Page 299: ...make the share read only If selected you cannot write to the share Hide from network browsing CIFS shares only Select the check box to hide the share from network browsing If selected you cannot see t...

Page 300: ...he CIFS protocol you must restart the CIFS service for the changes to take effect To restart the CIFS service first disjoin the Windows workgroup then join it again see Windows Domain on page 271 Rest...

Page 301: ...After you join the DXi8500 to a workgroup or a domain CIFS shares are available for use on the Windows network To access the Windows Domain page on the NAS page click the Windows Domain tab see Figure...

Page 302: ...o the share By default when a CIFS share is created the default security setting allows access for all users Any access restrictions on individual users can be managed by editing a share on the NAS Su...

Page 303: ...o join the domain In addition any user can join the domain if they are specifically delegated this right by a member of the Administrators group Administrator Password Enter the password for the user...

Page 304: ...privileges and delete users or administrators Available users or administrators can be granted access to NAS shares configured for the CIFS protocol Note You must join a Windows workgroup or domain b...

Page 305: ...workgroup user or a share administrator see Deleting a Workgroup User or Share Administrator on page 279 Workgroup Users or Share Administrators If the DXi8500 is joined to a Windows workgroup the Wor...

Page 306: ...workgroup user for a Windows workgroup 1 Click Add The Add Workgroup User page displays see Figure 157 Figure 157 Add Workgroup User Page 2 Enter information about the workgroup user User Name Enter...

Page 307: ...g a NAS Share on page 268 Windows Domain To add a share administrator for a Windows domain 1 Click Add The Add Share Administrator page displays see Figure 158 Figure 158 Add Share Administrator Page...

Page 308: ...re 159 Edit Workgroup User Page 2 Enter information about the workgroup user Note If you are editing a workgroup user you cannot change the User Name User Name Optional Select a different workgroup us...

Page 309: ...Microsoft Management Console Log onto the MMC on the domain controller and access a share s properties to set share permissions for users Note In some cases when you view file permissions on a Window...

Page 310: ...ts lock files and locally cache information without the risk of another user changing the file This increases performance for many file operations but it may decrease performance in other operations b...

Page 311: ...provides guided assistance for configuring VTL partitions see DXi8500 Configuration Wizards on page 111 To access the VTL page click the Configuration menu and then click the VTL tab The VTL page cont...

Page 312: ...tab see Figure 161 Figure 161 Partitions Summary Page Use the Partitions Summary page to perform the following tasks View information about existing VTL partitions see Partition List on page 283 Add...

Page 313: ...umber of virtual tape drives in the partition Host Mapping The current state of host mapping for the partition Yes or No If no hosts have been mapped click Map to map hosts to partitions see Host Mapp...

Page 314: ...pe drives VTDs totaled across all configured partitions must not exceed a maximum value The maximum number of VTDs allowed varies depending on the system configuration DXi8500 with 64 GB RAM 160 VTDs...

Page 315: ...number on each DXi is unique There cannot be duplicate partition names or barcode numbers on the DXi8500 or on a DXi receiving a replicated partition To add a VTL partition 1 Click Add The Add VTL Pa...

Page 316: ...nd backup application If you select Quantum DXi8500 the host and backup application recognize the device as a Quantum DXi8500 Note Quantum recommends that you set the library model to Quantum DXi8500...

Page 317: ...e data deduplication after the partition is added If data duplication is disabled then data compression is also disabled 3 Optional Under Replication Settings specify replication settings For more inf...

Page 318: ...el Number of Storage Slots and Number of Virtual Tape Drives options can be changed Library Model Select the library model emulated by the partition The library model determines the inquiry string ret...

Page 319: ...of storage slots in the partition up to 9 000 Note One I E slot is created for each storage slot up to a maximum of 240 I E slots Number of Virtual Tape Drives Enter the number of virtual tape drives...

Page 320: ...Note You can select multiple partitions to delete at once 4 Click Yes to confirm the deletion If the partition contains tape cartridges they are exported from the partition before it is deleted Changi...

Page 321: ...t 1 Select the Enable Auto Export check box to enable Auto Export Or clear the Enable Auto Export check box to disable Auto Export 2 Click Apply Media The Media page allows you to manage virtual tape...

Page 322: ...In this case the total capacity of all media is more than the capacity of the DXi For guidance on selecting media quantity and size see Virtual Media How Many and What Size on page 35 To access the M...

Page 323: ...characters zeroes are appended to the barcode to make it 6 characters long Media Type The media type of the cartridges Note The available media type options are determined by the type of tape drive s...

Page 324: ...plays the following information for all virtual tape cartridges in the partition Barcode The barcode number of the cartridge Type The cartridge type LTO or SDLT Partition The partition where the cartr...

Page 325: ...tridge 2 In the Action drop down box select the action to perform Delete Deletes a cartridge from the UNASSIGNED partition The cartridge must be in the exported state Export Removes a cartridge from t...

Page 326: ...ct the check box in the table heading row to perform the action on all cartridges in the partition Note If necessary use the controls at the bottom of the table to navigate between multiple pages of r...

Page 327: ...moving a cartridge from a drive select the Force Unload Virtual Tape Drives check box to force the drive to unload the cartridge before ejecting it 5 Optional To reduce the number of cartridges displ...

Page 328: ...displayed A drive might be offline if it has not been mapped to a host see Host Access on page 300 9 Click Apply 10 Return the partition to an online state see Changing Partition Mode on page 290 Medi...

Page 329: ...you are unloading cartridges from a drive select the Force Unload Virtual Tape Drives check box to force drives to unload the cartridges before ejecting them 5 Optional To reduce the number of cartrid...

Page 330: ...e Channel target ports on the DXi Note If you do not create and associate a host access group with a partition the virtual devices are not visible from the host and drives cannot be destinations for m...

Page 331: ...t access groups see Host Mapping And Groups on page 301 Add a new host access group to a partition see Adding a Host Access Group on page 302 Edit properties for an existing host access group see Edit...

Page 332: ...reverse the sort order Adding a Host Access Group Add a host access group to associate a VTL partition with a host a Fibre Channel initiator on the SAN and a target a Fibre Channel port on the DXi8500...

Page 333: ...box to use the Command and Control LUN Note The CCL Command and Control LUN is not used in most environments This option is recommended for host access groups that contain an HP UX host It can also b...

Page 334: ...e CCL Command and Control LUN is not used in most environments This option is recommended for host access groups that contain an HP UX host It can also be used if hosts that are not assigned to any ho...

Page 335: ...r and add Fibre Channel hosts to the available host list for the DXi8500 Note You must configure a host before you can assign it to a new host access group see Adding a Host Access Group on page 302 C...

Page 336: ...e host make sure the host is connected to a Fibre Channel port on the DXi8500 and click Discover Hosts again The Backpanel Locations section displays a graphical representation of the Fibre Channel an...

Page 337: ...s tab see Figure 173 Figure 173 Targets Page The Targets page displays the Target Port and WWPN for the currently configured targets The Backpanel Locations section displays a graphical representation...

Page 338: ...the Target Usage page on the Host Access page click the Target Usage tab see Figure 174 Figure 174 Target Usage Page The Backpanel Locations section displays a graphical representation of the Fibre Ch...

Page 339: ...and then click the Replication tab The Replication Configuration page contains the following tabs Replication Send Replication Receive Replication Send The Replication Send page allows you to specify...

Page 340: ...esume to resume replication activity Note For a detailed description of all possible replication statuses see Replication Overview on page 158 2 In the Target Hostname or IP Address box enter the host...

Page 341: ...same subnet you must add a host route on the source DXi to make sure the replication interface is correctly selected when replicating data to the target DXi see Understanding Interface Routing on pag...

Page 342: ...time use the Configuration Scheduler page see Scheduler on page 353 Do not enable a constant throttle if a throttle schedule is configured The scheduled replication throttling bandwidth settings take...

Page 343: ...ge 240 To access the Replication Receive page on the Replication Configuration page click the Receive tab see Figure 176 Figure 176 Replication Receive Page Use the Replication Receive page to perform...

Page 344: ...e are for each source DXi rather than a cumulative total for all sources as is displayed on the Home page Adding a Replication Source Add a system to the list of replication sources to allow it to sen...

Page 345: ...or partition Once the maximum number of snapshots have been saved the oldest snapshot is deleted to make room for each new snapshot that is received To configure the maximum number of received snapsho...

Page 346: ...resides in the same NetBackup domain The duplication occurs when it is initiated in NetBackup Automatic Image Replication AIR If you are using Symantec NetBackup 7 1 or higher you can configure an LSU...

Page 347: ...omain see the Symantec NetBackup Administrator s Guide Task Overview Setting Up Automatic Image Replication Setting up Automatic Image Replication AIR requires that you first configure the target remo...

Page 348: ...ge Remote Users on page 336 Caution On the source system make sure to create a remote user on the Configuration OST Manage Remote Users page 6 On the source system create a storage server and LSU and...

Page 349: ...servers and delete storage servers To access the Storage Servers page on the OST page click the Storage Servers tab see Figure 178 1 Configure target DXi Add allowed replication source Create local OS...

Page 350: ...an existing storage server see Editing a Storage Server on page 325 Delete a storage server from the system see Deleting a Storage Server on page 326 Storage Server List The Storage Server List displa...

Page 351: ...description of the storage server if available Note Click a column heading to sort the rows in the table by that column Click the column heading again to reverse the sort order Note The connections o...

Page 352: ...e an underscore _ in the name of the storage server Description Optional Enter a brief description of the storage server Max Connections Enter the maximum number of connections allowed to the storage...

Page 353: ...n to add an LSU that uses the available capacity on the system You cannot add an available capacity LSU to a storage server that already contains an LSU Also if you add an available capacity LSU to a...

Page 354: ...ackup for Automatic Image Replication see the DXi Series Symantec NetBackup OST Configuration Guide 6 67079 Note You must configure at least one remote user before you can enable Automatic Image Repli...

Page 355: ...180 Edit Storage Server Page 2 Enter information about the storage server Note If you are editing a storage server the Name option cannot be changed Description Optional Enter a brief description of...

Page 356: ...Optimized Duplication is enabled all data on the storage server is duplicated not just the specified images 3 Click Apply Deleting a Storage Server Delete a storage server if it is no longer needed W...

Page 357: ...ew information about existing LSUs add or edit LSUs and delete LSUs To access the LSU page on the OST page click the LSU tab see Figure 181 Figure 181 LSU Page Use the LSU page to perform the followin...

Page 358: ...remote LSU if AIR is enabled use the Edit Logical Storage Unit page see Editing an LSU on page 331 Active Connections The number of currently active connections to the LSU Backup Images The number of...

Page 359: ...not add an available capacity LSU to a storage server that already contains an LSU Also if you add an available capacity LSU to a storage server you cannot add additional LSUs to that same storage ser...

Page 360: ...ed are determined by the storage lifecycle policies SLPs configured in NetBackup OST AIR requires NetBackup 7 1 or higher For information about configuring NetBackup for Automatic Image Replication se...

Page 361: ...edit an LSU 1 Select the LSU and click Edit The Edit Logical Storage Unit page displays see Figure 183 Figure 183 Edit Logical Storage Unit Page 2 Enter information about the LSU Note If you are editi...

Page 362: ...NetBackup for Automatic Image Replication see the DXi Series Symantec NetBackup OST Configuration Guide 6 67079 Note You must configure at least one remote user before you can enable Automatic Image...

Page 363: ...at once 2 Optional Select the Force Delete LSU check box to delete LSUs that are not empty Normally you cannot delete an LSU if it contains existing backup images If for some reason you cannot remove...

Page 364: ...User on page 335 Delete a local authenticated user see Deleting an Authenticated User on page 336 Manage Local Users List The Manage Local Users list displays the following information for all local...

Page 365: ...he name of the authenticated user New Password Enter the password for the authenticated user Confirm New Password Enter the password again to confirm it Description Optional Enter a brief description...

Page 366: ...er 3 Click Apply Deleting an Authenticated User Delete an authenticated user if the OST user credentials are no longer needed to authenticate OST devices on a media server To delete an authenticated u...

Page 367: ...Page Use the Manage Users page to perform the following tasks View information about remote users see Manage Remote Users List on page 337 Add a remote user see Adding a Remote User on page 338 Edit...

Page 368: ...To add a remote user 1 Click Add The Add Remote AIR Credential window displays see Figure 188 Figure 188 Add Remote AIR Credential 2 Enter information about the remote user User name Enter the name of...

Page 369: ...irm it Description Optional Enter a brief description of the remote user 3 Click Apply Deleting a Remote User Delete a remote user if the OST user credentials are no longer needed to authenticate an L...

Page 370: ...address OST traffic that is sent to one of the IP addresses is routed to the other IP address as necessary Note You must add target IP mapping information if you are performing optimized duplication...

Page 371: ...ddress on page 342 Target IP Mapping List The Target IP Mapping list displays the following information for all mapped IP addresses Target Data IP The mapped target data IP address Target Replication...

Page 372: ...t a mapped IP address 1 Select the mapped IP address and click Edit The Edit Target Data IP Mapping window displays see Figure 192 Figure 192 Edit Target Data IP Mapping 2 In the Target Replication IP...

Page 373: ...ata sent from the media server to the DXi can be encrypted using AES Advanced Encryption Standard encryption methods To access the Accent page on the OST page click the Accent tab see Figure 184 Figur...

Page 374: ...st install the required certificate and key files on the DXi Certificate File Private Key File Certificate Authority File Rejection List FIle To install a file click the Browse button to browse the sy...

Page 375: ...NetBackup or Backup Exec media server To download the OST Plug in click Client Plug in Download On the download page download the correct OST Plug in for your backup application and operating system A...

Page 376: ...figuration Guide 6 67079 To access the PTT page click the Configuration menu and then click the PTT tab The PTT page contains the following tabs Physical Device Discovery Backup Application Specific F...

Page 377: ...list To enable or disable a physical library select it in the Medium Changers list and then click Enable or Disable You can also right click a library to enable or disable it Note To use a physical l...

Page 378: ...C Networker Oracle Secure Backup Atempo Time Navigator Note You must dedicate a partition within the DXi8500 for use with NetBackup Direct to Tape Path to Tape The partition cannot be shared with anot...

Page 379: ...ific user see Deleting a Backup Application Specific User on page 351 Backup Application Specific User List The Backup Application Specific User section displays the following information for all back...

Page 380: ...d for the backup application specific user Confirm Password Enter the password again to confirm it Description Optional Enter a brief description of the backup application specific user 3 Click Apply...

Page 381: ...to edit New Password Enter the password for the backup application specific user Confirm New Password Enter the password again to confirm it Description Optional Enter a brief description of the backu...

Page 382: ...e 198 FC Initiators and Targets Page Use the FC Initiators Targets page to perform the following tasks View information about initiator and target Fibre Channel ports see Fibre Channel Initiators and...

Page 383: ...to target unplug the Fibre Channel port wire connection Before changing a Fibre Channel port type from target to initiator un map any host mapping on the Fibre Channel port and unplug the Fibre Channe...

Page 384: ...can also add modify and delete scheduled events To access the Scheduler Calendar page on the Scheduler page click the Calendar tab see Figure 199 Figure 199 Scheduler Calendar Page Use the Scheduler C...

Page 385: ...ge displays all replication replication throttle e mail report healthchecks and space reclamation events scheduled to occur in a selected time period Use the following controls to adjust the schedule...

Page 386: ...e following actions see Figure 201 To add a new event click and drag on the schedule in the row for the type of event to add A new event is added where you dragged the cursor Note The new event must b...

Page 387: ...ust the start and end time For an existing event you can drag the event to change when it occurs You can also drag the left or right edge of the event to adjust the start or end time 3 Enter a brief d...

Page 388: ...the share or partition data to the target system at regular intervals Disable scheduled replication if you do not want to automatically replicate the share or partition data to the target Note For mo...

Page 389: ...nt of network bandwidth used by source replication at certain times For example you might configure replication throttling to occur during planned backup times to avoid network contention Note For mor...

Page 390: ...e value The currently active replication throttle rate appears on the Home page under Current Activity 3 Optional Specify when and how often the event reoccurs see Setting Recurrence for a Scheduled E...

Page 391: ...an event in the Email Reports row see Adding or Editing a Scheduled Event on page 356 2 In the Report Type drop down box select the type of e mail report to schedule Status or Configuration 3 Optiona...

Page 392: ...e sure there is enough disk space to store data Caution Because space reclamation can affect system performance avoid running space reclamation during known backup periods Note For more information ab...

Page 393: ...l in days Weekly Specify the recurrence interval in weeks and select the days the event occurs on Monthly Specify the recurrence interval in months and specify the day the event occurs on for example...

Page 394: ...llows you to view a list of upcoming events for scheduled NAS replication activity on the DXi8500 To access the Scheduler NAS page on the Scheduler page click the NAS tab see Figure 202 Figure 202 Sch...

Page 395: ...ing daily or weekly view or type a share name in the box to filter the results Scheduler VTL The Scheduler VTL page allows you to view a list of upcoming events for scheduled VTL replication activity...

Page 396: ...view or type a partition name in the box to filter the results System The System page allows you to configure system settings for the DXi8500 including network settings system date and time and securi...

Page 397: ...Note Rebooting the system can take several minutes After the new network configuration is saved close your Web browser and wait 15 minutes before logging in again If you change the IP address that you...

Page 398: ...Chapter 9 DXi8500 Configuration System 368 Quantum DXi8500 User s Guide Figure 204 Network Configuration...

Page 399: ...face to enable connectivity with devices on different subnets Note You can choose to allow any traffic type management replication or data on an interface In this case the routing of different traffic...

Page 400: ...or example if the DXi8500 and all of its clients are on the same subnet you do not need to specify a default gateway Caution Specifying a default gateway is required to enable connectivity with all su...

Page 401: ...Figure 206 Network Page Bonding Details 1 If necessary click the Show link to show the bonding details table 2 For each available bonded device bond0 bond1 and so on select two or more Ethernet ports...

Page 402: ...s are treated as a logical port The DXi frame reception is completely dependent on the transmission algorithm of the Ethernet switch The bonding mechanism does not balance the frame reception LACP Mod...

Page 403: ...r the device VLAN tagging allows you to assign a device to a virtual local area network VLAN With VLAN tagging you can route different traffic types management data and replication over different VLAN...

Page 404: ...9 000 bytes is used 4 Click Update to save the changes you made to the Interface Details table Clicking Update does not yet apply the new network settings to the DXi8500 Click Undo to revert to all c...

Page 405: ...management traffic Note If the DXi is configured for source or target replication you should configure at least one interface to allow replication traffic select Repl or Any before applying changes t...

Page 406: ...hat you specify routing details for an interface You need to specify routing details if the host or client the interface connects to is on a different subnet that is not reachable using the default ga...

Page 407: ...reachable Note In the example shown in Figure 210 to reach a host on the 10 50 50 x subnet you would enter 10 50 50 0 for destination network 255 255 255 0 for the destination netmask and 10 20 20 1...

Page 408: ...gments and Target on Different Subnets Example 2 Segments and Target on the Same Subnet Example 3 Segments on the Same Subnet and Target on a Different Subnet Example 1 Segments and Target on Differen...

Page 409: ...210 Interface Routing Example 1 Example 2 Segments and Target on the Same Subnet In the example below see Figure 211 the DXi has two segmented interfaces one for data and management traffic and one f...

Page 410: ...IP address of the target DXi 192 168 10 200 Dest Netmask Use 255 255 255 255 Dest Gateway Use the replication IP address of the source DXi 192 168 10 100 Figure 211 Interface Routing Example 2 Example...

Page 411: ...gateway 192 168 10 1 In addition to enable communication with the target DXi by means of the gateway you must add a second host route in the Routing Details section on the source DXi In this example...

Page 412: ...cted to a network Click Update Port View to update the information on the diagram Date Time The Date Time page allows you to set the system date and time of the DXi8500 You can specify a Network Time...

Page 413: ...rop down box Note To select a timeserver pool you must first specify at least one DNS IP address on the Network page see Network on page 366 Otherwise you must specify the IP address of the timeserver...

Page 414: ...ains the following tabs Web CLI Passwords SSL Login Session Security Notice Data at Rest Encryption Web CLI Passwords The Web CLI Passwords page allows you to change the account passwords for the remo...

Page 415: ...tor password for CLI access see Changing CLI Passwords on page 386 Reset the CLI administrator or monitor password to the factory default see Resetting CLI Passwords on page 387 Changing Web Passwords...

Page 416: ...I accounts 1 Under CLI Administrator Login Settings or under CLI Monitor Login Settings do one of the following steps Select the Enable CLI Login check box to enable the CLI account Clear the Enable C...

Page 417: ...The default password for the CLI Administrator account is cliadmin The default password for the CLI Monitor account is cliviewer To reset the CLI account passwords to their default values 1 Under CLI...

Page 418: ...Layer is a protocol that provides security and privacy over the Internet by negotiating encryption keys before transmitting data between a client and a server To establish a secure connection the DXi...

Page 419: ...ss server authentication warnings for the default certificate Internet Explorer If a dialog box displays warning you of a possible certificate error add the IP address for the DXi8500 to the Trusted S...

Page 420: ...ress Enter A Successful Upload page displays stating that the SSL certificate file has been installed on the system 6 Click OK The certificate displays in the Certificate section Login Session The Log...

Page 421: ...y Notice The Security Notice page allows you to specify a message that will appear to all users when logging on to the remote management console or the CLI command line interface If a security notice...

Page 422: ...nd operating system When Data at Rest Encryption is enabled all hard drives in the DXi are paired with the disk controllers using encryption keys After this accessing data on the drives requires the s...

Page 423: ...sing Data at Rest Encryption and Obtaining Premium Feature Keys on page 442 Caution After you enable Data at Rest Encryption you cannot disable it or turn it off Make sure to back up your passphrase a...

Page 424: ...nnot be read if removed from the system Click Check Status to view detailed information about the status of Data at Rest Encryption and to see if the DXi8500 supports all requirements for enabling the...

Page 425: ...Data at Rest Encryption you must enter the same passphrase that was used when encryption was originally enabled The passphrase must meet all of the following requirements Must be 8 32 characters long...

Page 426: ...ack up the security keys by downloading or sending a Data at Rest Recovery file To download or send a copy of the recovery file 1 Under Download Send Data at Rest Recovery File select an option Downlo...

Page 427: ...ll as the security keys Uploading a PFK File To enable Data at Rest Encryption a Premium Feature Key PFK file is required for each Array module in the DXi8500 After you have uploaded a PFK file to an...

Page 428: ...eed to upload a PFK file 2 In the PFK File Upload box type the location and filename of the PFK file Or click the button to browse the system and locate the PFK file Caution If you are uploading more...

Page 429: ...about administration alerts and service tickets see DXi8500 Alerts on page 253 To access the Email page on the Notifications page click the Email tab The Email page contains the following tabs Recipi...

Page 430: ...an e mail recipient see Editing an E mail Recipient on page 402 Delete an e mail recipient see Deleting an E mail Recipient on page 403 Email Recipient List The Email Recipient List displays the foll...

Page 431: ...name of the recipient Email Address The e mail address of the recipient Notification Type Select the types of notifications to send to the recipient High Send e mail notifications for High service ti...

Page 432: ...not significantly affected 3 Select the Enable notification check box to enable sending of notifications to the recipient Or clear the Enable notification check box to disable sending of notification...

Page 433: ...that a serious problem occurred and needs to be resolved but it does not necessarily need to be fixed immediately The operation and performance of the DXi8500 may be degraded All Send e mail notifica...

Page 434: ...specify the outgoing e mail server 1 In the Hostname or IP Address box enter the hostname or IP address of the outgoing e mail server Note When entering IP addresses never use an address that is in a...

Page 435: ...are correctly configured on the DXi8500 To access the Email Test page on the Email page click the Test tab see Figure 224 Figure 224 Email Test Page To send a test e mail select a recipient in the li...

Page 436: ...t specify an outgoing e mail server see Server on page 404 To access the Email Home page on the Email page click the Email Home tab The Email Home page contains the following tabs Recipients On Demand...

Page 437: ...tes scheduled e mail reports they will be sent to the specified addresses Note You cannot edit the first recipient On Demand The On Demand page allows you to manually generate a status data or configu...

Page 438: ...y send a status data or configuration data report 1 Under Email Type select the type of report to send Status data or Configuration data 2 In the Send To box enter the e mail address of the recipient...

Page 439: ...bout themselves in Management Information Bases MIBs and return this data to the SNMP requesters You can configure the DXi8500 to act as an agent and send traps to a specified destination You can also...

Page 440: ...Editing a Destination on page 412 Delete an SNMP destination see Deleting a Destination on page 413 Trap Destination List The Trap Destination List displays the following information about SNMP destin...

Page 441: ...erated by the DXi8500 Note When entering IP addresses never use an address that is in a reserved IP address range To see a list of reserved IP address ranges click the quick tip icon located near the...

Page 442: ...n SNMP destination to change the name of the destination or the types of traps the DXi8500 sends to the destination To edit a destination 1 Click Edit The Edit Trap Destination page displays see Figur...

Page 443: ...an unavailable state 4 Click Apply Deleting a Destination Delete an SNMP destination if you no longer want the DXi8500 to send traps to the destination To delete a destination select the destination...

Page 444: ...16 Delete an SNMP community see Deleting a Community on page 418 SNMP Community List The SNMP Community List displays the following information about SNMP communities Name The name of the community IP...

Page 445: ...ter a unique Name for the community up to 20 characters Valid characters are letters numbers hyphens and underscores 3 Enter a valid IP Address and Network Mask pair A pair is valid if performing a lo...

Page 446: ...type for the community Get Allows SNMP get operations Get Set Allows both SNMP get and put operations 5 Select the Community status check box to enable the community Or clear the Community status che...

Page 447: ...ddress and Network Mask pair A pair is valid if performing a logical bitwise AND operation on the IP address and the network mask results in the IP address See the table below for examples IP Address...

Page 448: ...type for the community Get Allows SNMP get operations Get Set Allows both SNMP get and put operations 5 Select the Community status check box to enable the community Or clear the Community status che...

Page 449: ...trap select a destination in the list and click Send If the destination does not receive the SNMP trap make sure that the destination IP address is correct see Editing a Destination on page 412 Also...

Page 450: ...ess the Company page on the Contacts page click the Company tab see Figure 234 Figure 234 Company Page To enter company information 1 Enter the following information Company Name Enter the company nam...

Page 451: ...Primary or Secondary page on the Contacts page click the Primary or Secondary tab see Figure 235 Figure 235 Primary and Secondary Pages To enter primary or secondary contact information 1 Enter the f...

Page 452: ...Chapter 9 DXi8500 Configuration Contacts 422 Quantum DXi8500 User s Guide Postal Code Enter the contact postal code Country Enter the contact country 2 Click Apply...

Page 453: ...disk and network performance managing space reclamation and securely erasing the system You can also install license keys upgrade the system software and reboot or shut down the DXi8500 To access the...

Page 454: ...download the diagnostic files before contacting Quantum customer support To access the Diagnostics page click the Utilities menu and then click the Diagnostics tab The Diagnostics page contains the f...

Page 455: ...h the Web browser to enable the Download Current button 3 To download the generated diagnostics file click Download Current A dialog box displays asking if you want to open or save the file 4 Click Sa...

Page 456: ...urrent button 3 To download the generated diagnostics file click Download Current A dialog box displays asking if you want to open or save the file 4 Click Save or OK to download the file DSET The DSE...

Page 457: ...You may see error or warning messages in the status text as the DSET report is generated This is expected and does not indicate a problem with the report 2 To download the newly generated DSET report...

Page 458: ...Configuration Scheduler page see Scheduling Healthchecks on page 361 To access the Healthchecks page on the Diagnostics page click the Healthchecks tab The Healthchecks page contains the following ta...

Page 459: ...lthchecks in progress click Stop Status The Status page allows you to view information about the most recent test results for each healthcheck You can also enable or disable a healthcheck The followin...

Page 460: ...for each healthcheck Healthcheck Name The name of the healthcheck State The state of the healthcheck enabled or disabled Started The time the healthcheck started Finished The time the healthcheck ende...

Page 461: ...led only enabled healthchecks are run Caution If a healthcheck fails when it is run there may be a problem in the blockpool that could cause replication or restore operations to fail Contact Quantum c...

Page 462: ...ss the Network Analyzer page on the Analyzer page click the Network tab The Network Analyzer page contains the following tabs Performance Settings Performance The Performance page allows you to perfor...

Page 463: ...It takes approximately 5 seconds to refresh the results Settings The Settings page allows you to enable or disable NetServer on the DXi8500 NetServer must be enabled on the target DXi system to perfor...

Page 464: ...The Disk Analyzer page allows you to analyze disk performance by measuring disk read and write throughput To access the Disk Analyzer page on the Analyzer page click the Disk tab see Figure 244 Figur...

Page 465: ...pace reclamation can affect system performance avoid running space reclamation during known backup periods The space reclamation process can include up to four stages see Space Reclamation Status on p...

Page 466: ...nded Reclaimable Space Space Reclaimed Displays Pending when space reclamation is running When space reclamation is complete click the link to view detailed statistics on the Capacity Report Disk Usag...

Page 467: ...interrupted by a user and must be restarted Reclamation Interrupted Error Encountered Space reclamation was interrupted because an error was encountered and must be restarted Reclamation Interrupt by...

Page 468: ...ense also requires uploading one or more Premium Feature Key PFK files to the DXi For more information see Licensing Data at Rest Encryption and Obtaining Premium Feature Keys on page 442 To access th...

Page 469: ...tion is obtained separately VTL Enables the VTL interface to hosts Additional virtual tape drives licenses are added through the VTL license area License key for 160 VTDs is pre installed on all DXi85...

Page 470: ...st Encryption and Obtaining Premium Feature Keys on page 442 Adding a License Key Add a license key to enable new functionality on the DXi8500 To install a license key you must first obtain a License...

Page 471: ...uthorization code printed on the License Certificate and click Get License Key The Licensed Feature page returns a license key Print out or write down the license key or save it to a text file 5 Acces...

Page 472: ...8500 locate the License Certificate and then perform the following steps 1 Open two Web browser windows on a computer with Internet access Note During this procedure you can copy and paste required nu...

Page 473: ...ng a PFK File on page 397 b Enable Data at Rest Encryption for all hard drives in the DXi8500 see Enabling Data at Rest Encryption on page 394 c Make a backup copy of your encryption keys see Managing...

Page 474: ...DXi8500 1 Delete the data you want to securely erase Delete files on NAS shares or delete the shares see NAS on page 264 Delete backup images on OST logical storage units LSUs or delete the LSUs and s...

Page 475: ...ecure File Shred Log displays details about the secure shred progress Click Hide to hide the log To cancel the secure shred process click Cancel The DXi reboots and resumes normal operation When the s...

Page 476: ...tact Quantum Customer Support see Getting More Information or Help on page xxviii For information about performing a software upgrade refer to the DXi Series Software Upgrade Guide 6 67321 Reboot Shut...

Page 477: ...on You must log on again after the system has rebooted Shutdown Shuts down the DXi8500 Reset from diagnostic state Only available when the node is in degraded mode Restarts the services on the node wi...

Page 478: ...Chapter 10 DXi8500 Utilities Reboot Shutdown 448 Quantum DXi8500 User s Guide...

Page 479: ...ental Specifications Note For hard drive specifications see the appropriate hard drive product manual Physical Characteristics The following tables provide dimensions and other physical characteristic...

Page 480: ...idth side to side 23 75 inches 60 3 cm Depth front to back 40 75 inches 103 5 cm Note Without the doors installed the depth is two inches shorter or 38 75 inches 98 4 cm Height 78 inches 198 1 cm Weig...

Page 481: ...cm Chassis depth 2TB drives 21 5 inches 54 6 cm 3TB drives 21 8 inches 55 2 cm Chassis height 2TB drives 5 3 inches 13 3 cm 3U each 3TB drives 3 4 inches 8 7 cm 2U each Weight 2TB drives 89 5 pounds 4...

Page 482: ...hes 42 9 cm Chassis depth 24 inches 61 1 cm Chassis height 1 7 inches 4 3 cm Weight 21 pounds 9 5 kg RPS for Ethernet switch Chassis width 17 3 inches 43 9 cm Note The bezel is the same width as the u...

Page 483: ...back With a fully configured system the maximum load per caster will not exceed 300 kg Depending on your needs the DXi8500 can be ordered and shipped in different configurations For detailed informat...

Page 484: ...1 2 10 2 1 2 2 1 975 9 896 3 130 208 50U 1 1 1 2 10 3 1 2 2 2 065 4 936 8 140 224 53U 1 1 1 2 10 4 1 2 2 2 154 9 977 4 150 240 56U 1 1 1 2 10 5 1 2 2 2 244 4 1 018 0 160 256 59U 1 1 1 2 10 6 1 2 2 2...

Page 485: ...Usable Capacity TB Nominal Capacity TB Required Rack Space Components Quantity Total Weight System Node Ethernet Switch Fibre Channel Switch Metadata Modules Array Modules Expansion Modules RPS for E...

Page 486: ...TB 280 448 53U 1 1 1 2 10 4 1 2 2 2 189 9 993 2 300 480 56U 1 1 1 2 10 5 1 2 2 2 281 9 1 034 9 320 512 59U 1 1 1 2 10 6 1 2 2 2 373 9 1 076 6 Native Usable Capacity TB Nominal Capacity TB Required Rac...

Page 487: ...able Capacity TB Nominal Capacity TB Required Rack Space Components Quantity Total Weight System Node Ethernet Switch Metadata Modules Array Modules Expansion Modules RPS for Ethernet Switch Racks Pal...

Page 488: ...s with path to tape 4 Fibre Channel connections for VTL host or SAN connections and 2 Fibre Channel connections for Path to Tape connection 10 GbE Embedded 10 GbE PCI Optional 2 or 4 10 GbE Ethernet c...

Page 489: ...ntum PX720 ATL M2500 ATL P1000 or ATL P7000 Tape drive command sets Quantum DLT S4 SDLT600 SDLT320 or DLT7000 Certance LTO 2 and LTO 3 IBM LTO 1 LTO 2 LTO 3 LTO 4 or LTO 5 HP LTO 1 LTO 2 LTO 3 LTO 4 o...

Page 490: ...e creation Physical tape can be written in background over a dedicated Fibre Channel connection without using media server or backup SAN Function maintains barcode integrity between virtual and physic...

Page 491: ...0 User s Guide 461 Table 35 Rack Power Specifications Location Total AC Line Cords For Each Rack Voltage Single Phase 50 60 hz Required Protective Service Delivered Power Connector Line Cord Amps Nort...

Page 492: ...rent 220 Vac Total Secondary AC Current 220 Vac 20 2023 2 2 9 2 9 2 30 2388 2 2 10 9 10 9 40 2753 2 2 12 5 12 5 50 3325 2 2 15 1 15 1 60 3690 2 2 16 8 16 8 70 4055 2 2 18 4 18 4 80 4420 2 2 20 1 20 1...

Page 493: ...ions Required Total Primary AC Current 220 Vac Total Secondary AC Current 220 Vac 20 1570 2 2 7 1 7 1 40 1948 2 2 8 9 8 9 60 2326 2 2 10 6 10 6 80 2703 2 2 12 3 12 3 100 3271 2 2 14 9 14 9 120 3649 2...

Page 494: ...9 9 9 9 135 2387 2 2 10 8 10 8 165 2587 2 2 11 8 11 8 180 3154 2 2 14 3 14 3 210 3354 2 2 15 2 15 2 240 3554 2 2 16 2 16 2 270 3753 2 2 17 1 17 1 300 3953 2 2 18 0 18 0 330 4153 2 2 18 9 18 9 DXi8500...

Page 495: ...rotection Environmental Specifications Table 40 provides various DXi8500 environmental specifications Table 40 Environmental Specifications Power Connector Types North America Each 30Amp power strip c...

Page 496: ...0ft 0 to 3 048 m Shipping and storage 0 to 39 370ft 0 to 12 000 m Heat Operating 1TB drives 28 500 BTUs maximum configuration for 2 racks 2TB drives 24 297 BTUs maximum configuration for 2 racks 3TB d...

Page 497: ...the operating temperature inside the rack enclosure does not exceed the maximum rated ambient temperature Do not restrict air flow to the DXi8500 components 35 C 95 F is the maximum temperature for t...

Page 498: ...Appendix A DXi8500 System Specifications Environmental Specifications 468 Quantum DXi8500 User s Guide...

Page 499: ...or information about troubleshooting the DXi8500 see the following sections DXi8500 Status and Problem Reporting General Troubleshooting Actions Common Problems and Solutions DXi8500 Status and Proble...

Page 500: ...DXi8500 generates service tickets according to the following scenarios If the component associated with the problem does not have an open service ticket the DXi8500 opens a service ticket for the comp...

Page 501: ...page see Hardware on page 224 Downloading a System Diagnostics File The System Diag File page allows you to generate and download a system diagnostics file This file contains the diagnostic logs for...

Page 502: ...oes not power on Make sure the power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on If the problem persists contact your Qu...

Page 503: ...not operating Contact your Quantum Customer Support representative to arrange for service see Getting More Information or Help on page xxviii A hard drive is not responding Determine which drive has...

Page 504: ...light on the switch or hub is not lit when a cable is connected to DXi8500 system Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 6 Ethernet cables Port on the hu...

Page 505: ...the associated Ethernet port A Service ticket will be issued The possibility of errors exist data corruption will not occur Reconnect the cable as soon as possible It is not necessary to power the sy...

Page 506: ...is paused a failure event is generated on the Replication Events page They system will continue the replication when you click Resume Replication was disabled while a replication was in process and t...

Page 507: ...ns Quantum DXi8500 User s Guide 477 3 If a component reports a temperature problem verify that the associated fan is operating correctly If necessary contact Quantum customer support to replace the fa...

Page 508: ...Appendix B Troubleshooting Common Problems and Solutions 478 Quantum DXi8500 User s Guide...

Page 509: ...cordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipment...

Page 510: ...Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regl ment sur le mat riel brouilleur du Canada CISPR 22 WARNING This is a Class A pro...

Page 511: ...shipped to Canada use the CSA CERTIFIED power cord specified below for 100 120V operation Plug CapParallel blade with ground pin NEMA 5 15P configuration CordType SJT three 16 AWG 1 5 mm2 or 18 AWG 1...

Page 512: ...tery is replaced by an incorrect type Dispose of used batteries according to the instructions Lithium may be considered a hazardous material Dispose of this battery in accordance with local state and...

Page 513: ...atteria al litio Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge...

Page 514: ...ctez tous les fils lectriques avant d effectuer des r parations Warnung Vor der Wartung alle Netzkabel abziehen Attenzione Prima di effettuare qualsiasi intervento di manutenzione scollegare tutti i c...

Page 515: ...electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a m...

Page 516: ...Appendix C Regulatory Statements 486 Quantum DXi8500 User s Guide Declaration of Conformity...

Page 517: ...is large enough to hold one character C Compress A process of removing fine grained redundancy from data prior to storing or transmitting it The granularity may vary but generally compression deals w...

Page 518: ...he system L LSU Logical Storage Unit A logical storage entity defined under the Symantec OpenStorage API N NAS Network Attached Storage is file level computer data storage connected to a computer netw...

Page 519: ...Short for Simple Network Management Protocol a set of protocols for managing complex networks Sync ID When you configure a share for Directory File Based Replication you specify a Sync ID for the sha...

Page 520: ...Glossary 490 Quantum DXi8500 User s Guide...

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