Micromeritics Gemini VII 2390a, Operator'S Manual

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Appendix B Gemini VII
B-4 239-42828-01 - Nov 2013
2460- Fatal Communications error on Unit [n] - S/N: [n].
2461- No instruments are in operation. This application will unconditionally
terminate.
2477- Unit [n] - S/N: [n] did not properly initialize.
2480- File [name] cannot be analyzed. It is currently being edited.
2481- Error accessing the sample information file [file name].
Cause: There was a fatal error in communication between the application and
the software in the instrument. All displays for that instrument will be
closed.
Action: Ensure that the analyzer is connected to the computer on the
communications port configured in the Setup program. Stop and
restart the analyzer software. Contact a Micromeritics service
representative if this error message continues.
Cause: At least one instrument must be active for the application to operate.
The initialization of all of the instruments configured with the Setup
program has failed. The application stops.
Action A: Usually this message is preceded by another message giving the
reason for the instrument’s failure to initialize. Refer to the
instructions for that message.
Action B: Ensure that the instrument is attached to the computer on the
communications port configured with the Setup program. Verify that
the instrument has the power switch in the ON position and that the
light on the front panel is illuminated. If the application continues to
fail in its attempts to initialize the instrument, contact a Micromeritics
service representative if this error message continues.
Cause: The software was unable to initialize this instrument. This is usually
caused by one of the conditions listed in the error messages above.
Action: Correct the problem as described above then restart the application.
Cause: An attempt was made to start an analysis using a file that is open for
editing.
Action: Finish editing the file, save and close it then start the analysis.
Cause: An unexplained error prevented access to this file.
Action: The hard disk drive may be corrupt. Run diagnositics.