Kyocera TASKalfa 3500i, Operation Manual

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Troubleshooting
12-6
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Cannot send via SMB. Is the network cable
connected? Connect the correct network cable
securely. 2-3
Have the network settings for
the equipment been
configured properly? Configure the TCP/IP settings
properly. 9-94
Have the folder sharing
settings been configured
properly? Check sharing settings and access
privileges under the folder
properties. 3-24
Has the SMB protocol been
set to [On]? Set the SMB protocol setting to
[On]. 3-24
Has the [Host Name] been
entered properly? Check the name of the computer to
which data is being sent.* 3-24
Has the [Path] been entered
properly? Check the share name for the
shared folder. 3-24
Has the [Login User Name]
been entered properly? Check the domain name and login
user name.** 3-24
Has the same domain name
been used for the [Host
Name] and [Login User
Name]? Delete the domain name and
backslash ("\") from the [Login
User Name]. 3-24
Has the [Login Password]
been entered properly? Check the login password. 3-24
Have exceptions for
Windows Firewall been
configured properly? Configure exceptions for Windows
Firewall properly. 3-35
Do the time settings for the
equipment, domain server,
and data destination
computer differ? Set the equipment, domain server,
and data destination computer to
the same time. —
Is the touch panel displaying
Send error .?
Refer to Responding to Send Error . 12-17
Symptom Checkpoints Corrective Actions
Reference
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