Trouble [05] Device Faults
Press [05] to determine specific trouble
[10] Freeze trouble
Enter 08 to view the wireless zone which is
detecting high temperature.
Move the device to a location with room temperature and ensure the trouble
clears. If not check the programming threshold for low temperature for the
zone.
[11] Probe disconnect
Enter [11] to view the wireless zone which
has detected a disconnected probe.
Refer to the temperature or flood detectors manual for troubleshooting steps
for probe disconnected.
[12] Fire trouble
Enter [012] to view which zones are in Fire
trouble.
If fire zone is a wireless smoke, ensure it is not tampered, or in supervisory
trouble. Ensure the smoke chamber is cleared of dust. If a 2-wire smoke is used,
ensure a 2.2K EOL resistor is used. If zone is a 4-wire smoke, ensure a 5.6K EOL
resistor is used.
Trouble [6] Device Low Battery
Press [06] to toggle through specific devices with low battery trouble
Trouble
Troubleshooting
[01] Zones 1-248
[02] Keypad 1-32
[03] Siren 1-16
[04] Repeater 1-8
[05] User 1-32
One or more wireless devices has a low
battery.
Note:
The event is not logged to
the event buffer until the wireless
device low battery delay time
expires.
Programming section [377], Opt 002.
View which device is in low battery through the [*][2] menu.
Replace the batteries in the device with same battery type.
Verify that tamper and low battery condition is cleared and reported.
Verify zone operation.
Trouble [7] Device Tamper
Press [07] to determine specific trouble
Trouble
Troubleshooting
[01] Zone 1-248 tampers
[02] Keypad 1-32 tampers
[03] Siren 1-16 tampers
[04] Repeater 1-8 tampers
[05] Audio Station 1-4 tampers
An open circuit is present on one or
more zones with DEOL or TEOL resistors
enabled.
Check that the tamper switch is securely attached to the wall.
Remove the wire leads from I/O and COM and measure the resistance of the
wire leads.
Connect a 5.6K resistor (Green, Blue, Red) across the I/O and COM terminals.
Verify the trouble condition clears.
A tamper condition is present on one or
more wireless devices.
Ensure device cover is secure.
Ensure device is correctly mounted for wall tamper operation.
Trip, then restore the tamper. If tamper condition persists, replace wireless
device.
Trouble [8] RF Delinquency
Press [08] to determine specific trouble
Trouble
Troubleshooting
[01] Zone 1-248 faults
[02] Keypad 1-32 faults
[03] Siren 1-16 faults
[04] Repeater 1-8 faults
HSM2HOST has not received a supervisory
signal from a wireless device for 20
minutes.
Open/close the device, press a key on the keypad or tamper/restore.
Ensure the device is physically present.
Check for device faults (e.g., low battery).
Check the current signal strength and during the last 24 hours.
Replace the battery.
Replace the device.
229
PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference
Manual