• Verify correct reporting codes are sent to the central station
Troubleshooting
LCD programmable-message keypad:
• Press [*][2] followed by access code if required to view a trouble condition
• The trouble light flashes and the LCD displays the first trouble condition
• Use the arrow keys to scroll through all trouble conditions present on the system
Note:
When additional information is available for a specific trouble condition, a [*] is
displayed. Press the [*] key to view the additional information.
[*][2] Trouble summary
The list below describes the trouble indications displayed on keypads.
Trouble
Detailed trouble
01 – Service
Required
01 – Bell circuit
02 – RF jam detected
03 – Loss of clock
04 – Output 1 fault
05 – Warm start
06 – USB Wi-Fi Connected
07 – Power Unit Fail (System)
08 – Power Unit Failure (HSM3204CX Corbus Repeater)
09 – Power Unit Failure (HSM3350 3 A Power Supply)
10 – Overcurrent
02 – Module
Low Battery
01 – Panel low battery
02 – Panel no battery
04 – HSM2204 1-4 low battery
05 – HSM2204 1-4 no battery
07 – HSM2300 1-4 low battery
08 – HSM2300 1-4 no battery
10 – HSM3204CX low battery
11 – HSM3204CX no battery
13 – HSM3350 low battery 1
14 – HSM3350 low battery 2
15 – HSM3350 no battery 1
16 – HSM3350 no battery 2
03 – Bus
Voltage
01 – HSM2HOSTx voltage
02 – Keypad 1-32 voltage
04 – HSM2108 1-15 voltage
05 – HSM2300 1-4 voltage
06 – HSM2204 1-4 voltage
07 – Panel Corbus Output Fault (system)
08 – HSM2208 1-4 voltage
09 – HSM2955 1-4 voltage
10 – HSM3408 voltage
11 – HSM3204CX bus low voltage
12 – HSM3204CX bus fault
13 – HSM3350 bus low voltage
04 – AC
Troubles
01 – Zone 1-248 AC
02 - Keypad AC Trouble
03 – Siren 1-16 AC
04 – Repeater 1-8 AC
05 – HSM2300 1-4 AC
06 – HSM2204 1-4 AC
07 – Alarm controller AC
08 – HSM3204CX AC
09 – HSM3350 AC
05 – Device
Faults
01 – Zone 001 - 248
03 – Siren 1-16
04 – Repeater 1-8
06 – Device mask
08 – Heat trouble
09 – CO trouble
10 – Freeze trouble
11– Probe disconn.
12– Fire trouble
06 – Device
Low Battery
01 – Zone 1-248
02 – Keypad 1-32
03 – Siren 1-16
04 – Repeater 1-8
05 – User 1-32
07 – Device
Tampers
01 – Zone 1-248
03 – Siren 1-16
04 – Repeater 1-8
05 – Audio Station 01 - 04
08 – RF
Delinquency
01 – Zone 1-248
02 – Keypad 1-32
03 – Siren 1-16
04 – Repeater 1-8
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PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference
Manual