v
3590
A50
Controller
v
3590
A60
Controller
v
3592
J70
Controller
v
TS1120
(C06)
Controller
v
Library
Manager,
if
attached
to
a
3590
A60
Controller,
3592
J70
Controller,
TS1120
(C06)
Controller,
or
VTS
that
supports
Call
Home,
or
directly
to
a
IBM
System
Storage
TS3000
System
Console
(TSSC)
Status
information
is
transmitted
to
the
IBM
Support
Center
for
problem
evaluation;
a
service
representative
can
be
dispatched
to
the
installation.
The
user
may
also
initiate
the
Call
Home
process
using
the
Library
Manager
operator
panel
for
a
problem
with
one
of
the
listed
units.
Call
Home
allows
the
service
alert
to
be
sent
to
a
pager
service
so
that
multiple
people,
including
the
operator,
can
be
notified.
The
Call
Home
function
is
not
active
automatically.
Your
service
representative
can
activate
the
function
at
the
installation
of
the
listed
units.
The
service
representative
may
also
activate
or
deactivate
the
function
through
service
menus.
Chapter
1.
Introduction
45
Summary of Contents for TotalStorage 3494 Tape Library
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