IBM TotalStorage 3494 Tape Library, Operator'S Manual

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Table 28. Intervention-Required Conditions (continued)
Intervention-Required Condition Resolution Actions
Message OP0417
Non-preferred EASH in frame xx is not responding.
Call service.
Probable Cause
There is a fault either in the non-preferred EASH or in
the communication path between the Library Manager
and the non-preferred EASH that prevents
communication between the EASH and the Library
Manager.
Call your service representative.
Message OP0418
Port xx on the preferred EASH in frame yy has failed.
Call service.
Probable Cause
A fault in the specified port on the preferred EASH is
preventing communication to the drive attached to that
port.
Call your service representative.
Message OP0419
Port xx on the non-preferred EASH in frame yy has
failed. Call service.
Probable Cause
A fault in the specified port on the non-preferred EASH
is preventing communication to the drive attached to
that port.
Call your service representative.
Message OP0420
Library Serial Number xxxxxxx from CU/VTS on port
yy does not match the number entered during
Configuration.
Probable Cause
An invalid Library Serial Number was detected upon
initialization with the Control Unit/VTS, implying that
the Control Unit/VTS is attached to the incorrect
physical library.
1. Verify the Library Serial Number entered by the
Service Representative on the configuration panel of
the Library Manager matches the Library Serial
Number of the physical library.
2.
Call your service representative.
Chapter 8. Problem Determination Procedures
503