IBM TotalStorage 3494 Tape Library, Operator'S Manual

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Table 28. Intervention-Required Conditions (continued)
Intervention-Required Condition Resolution Actions
Message OP0117
A VTS cannot communicate with device xxx. It has
been made unavailable. (VTS z)
Probable Cause
Drive xxx has either been powered off or has a failure
that does not allow it to respond to requests from the
VTS.
Call your service representative.
Message OP0118
Mount of logical volume xxxxxx failed because physical
volume yyyyyy is not in the library. (rc=rrrr) (VTS z)
Probable Cause
To satisfy a logical volume mount request, the logical
volume must be recalled from a physical volume. At the
time the logical volume mount request was processed,
the physical volume required could not be found in the
Library Manager inventory.
Note: The reason code is not useful to the operator;
however, the service representative can use the reason
code to help determine the cause of the failure.
1. Record the reason code, rrrr.
2. Call your service representative.
3. Locate the physical volume and insert it into the 3494
Tape Library.
Message OP0119
Database restore from volume xxxxxx failed.
Attempting to restore from next most recent.
Probable Cause
During a VTS disaster recovery operation, the database
backup on a stacked volume could not be read. The next
most recent stacked volume will be used to recover the
database.
Contact your service representative.
Message OP0120
Mount of logical volume xxxxxx failed because physical
volume yyyyyy is misplaced. (rc=rrrr) (VTS z)
Probable Cause
To satisfy a logical volume mount request, the logical
volume must be recalled from a physical volume. The
mount of the physical volume failed because it was not
found in the physical storage cell indicated in the Library
Manager inventory.
Note: The reason code is not useful to the operator;
however, the service representative can use the reason
code to help determine the cause of the failure.
Record the reason code, rrrr. See the “Problem
Determination Using Search Database for Volumes” on
page 456 and follow the instructions in the “Specific
Misplaced Volume” scenario using the physical volume
volser for your search.
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3494 Tape Library Operator Guide