HP NetServer AA 4000, Manual

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Chapter 4 MtcCEX Messages
MtcCEX: Unable to transmit SYSERR packet. Status = 0xy
Variables y – an error status displayed in hexadecimal
Severity Error
Description This message displays in a Windows NT blue screen on a monitor attached directly to a CE
when the HP NetServer AA CE Transport experiences an unexpected failure while attempting
to transmit a system error to the IOPs. This error is fatal to CE operations and is followed by
a reset of the CE.
Hardware/Software This message most likely indicates a hardware failure in the CE that displays the message.
Action The CE is reset and resynchronized into the system unless the number of failures exceeds a
threshold. If the threshold is exceeded, the CE is marked faulted and is not resynchronized. In
this case, the CE is diagnosed offline.
After you repair or replace the CE, manually return it to service.
MtcCEX: Unexpected internal error detected. Status = 0xy
Variables y – an error status displayed in hexadecimal
Severity Error
Description This message displays in a Windows NT blue screen on a monitor attached directly to a CE
during CE operating system boot when the HP NetServer AA CE Transport experiences an
unexpected internal software failure during its initialization. The CE operating system boot
terminates.
Hardware/Software This message indicates an unexpected failure in the HP NetServer AA software.
Action • Rebuild the CE root, and reinstall the HP NetServer AA software.
• If the problem persists, contact your service provider for assistance.