Avaya programming and use, Installation And Use Manual, Page: 195 / 468

Using the Telephones
Handling Calls
6-17
■
If you lift the handset before pressing a line or pool button, the system automatically selects
the first available outside line or pool, or the intercom. The order in which the system makes
the selection is determined by the Automatic Line Selection for the extension.
■
On either a system telephone or a single-line telephone, you also can use Direct Line
Pickup—Idle Line (I8LL)
to access a line for making an outside call.
■
You can ring or page any of four Calling Groups. For more information, see “Group Calling—
Ring/Page (I7G/I*7G)” on page 8-39 .
■
You can ring any of the seven Hunt Groups or voice signal Hunt Groups 1–6. For more
information, see
“Group Hunting—Ring/Voice Signal (I77G/I*77G)” on page 8-42 .
■
If Station Lock is used at an extension, you cannot dial outside numbers except Marked
System Speed Dial numbers and numbers on the Emergency Phone Number List (#406).
■
If dialing restrictions are programmed for an extension, the system may prevent you from
placing certain calls at that extension. For example, you may not be allowed to dial 900
numbers from the extension. (Or an extension may be programmed to take incoming calls
only, so you cannot dial out at all.) The following features provide dialing restrictions:
Disallowed Phone Number Lists (#404), Line Access Restriction (#302), Pool Access
Restriction (#315), and Outgoing Call Restriction (#401).
■
Use the following features to override dialing restrictions: Allowed Phone Number Lists
(#407), Emergency Phone Number List (#406), Marked System Speed Dial numbers, and
System Password (#403).
■
Users with system telephones can enter account codes to track incoming and outgoing calls.
For more information, see
“Account Code Entry (F12)” on page 8-2 . You also can use Forced
Account Code Entry (#307) to identify extensions that must enter account codes prior to
dialing outside telephone numbers (including those on the Emergency Phone Number List).
■
You can signal, then speak to, system telephone users who are already active on a call to alert
them of important business matters, provided Voice Interrupt On Busy (#312) is Assigned for
the recipient.
Making an Outside Call
6
The following instructions assume that system telephones are set (via Automatic Line Selection)
to automatically select outside lines first, and single-line telephones are set to select intercom first.
This means that when you lift the handset of a system telephone, you hear outside dial tone (if an
outside line is available); but when you lift the handset of a single-line telephone, you hear
intercom dial tone.
Making an Outside Call on a System Telephone
6
To make an outside call on a system telephone:
1. Lift the handset or press
S
.
The green light next to a line or pool button is on steady and you hear the outside dial tone.