Avaya programming and use, Installation And Use Manual, Page: 323 / 468

Using Auxiliary Equipment
Answering Machines
9-7
Figure 9-4. Personal Answering Machine
Retrieving Messages
9
To retrieve messages from a personal answering machine, do one of the following:
■
Go to the machine to manually retrieve messages.
■
From any system extension, make an intercom call to the extension. When the machine
answers, dial the message retrieval code.
■
From outside the system, call in and have someone transfer you to the extension, or call in
when no one will answer before the answering machine does. When the machine answers,
dial the message retrieval code.
Programming
9
1. Set Line Ringing for all lines and pools assigned to extension X to the desired ring
(Immediate, Delayed, or No Ring).
2. If the lines assigned to extension X are also assigned to other extensions, adjust the
answering machine to answer on the third or fourth ring so that it does not answer calls before
someone else can. (If the answering machine is to cover transferred or coverage calls, make
sure the number of rings is less than the amount of transfer return rings set for the extension.
This way the answering machine picks up transferred or coverage calls before they return to
the transfer return extension or are sent to the covering extension.)
If you intercept a call from the answering machine, you hear a click to notify you that the
answering machine has turned off.
Ext X
Lines
PARTNER
ACS
ANS
MACH
Transfr
Feature
Intercom
ABC
2
DEF
3 1 +
–
Conf
JKL
5
MNO
6
TUV
8
WXYZ
9 Mic
HFAI
Hold
0
GHI
4
PQRS
7
* # Spkr
Intercom
Ext. Message