Avaya programming and use, Installation And Use Manual, Page: 297 / 468

Programming & Using Telephone Features
Remote Call Forwarding (F11)
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Remote Call Forwarding (F11)
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Use this feature to forward all intercom, transferred, and outside calls from your extension to an
outside telephone number. (This outside number must be programmed to a Personal Speed Dial
code for your extension.) You activate this feature from your extension or from extension 10 or 11.
However, before you can forward calls to outside telephone numbers, the Remote Call
Forwarding (#322) feature must be enabled for your extension.
When Remote Call Forwarding is active, all calls that ring at the extension are forwarded to the
telephone number programmed to the specified Personal Speed Dial code. As soon as the call
rings at the extension, the PARTNER system places a call to the specified telephone number and
conferences the two calls together.
Remote Call Forwarding has the following requirements:
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The Remote Call Forwarding (#322) feature must be enabled for your extension.
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For analog lines and T1 lines without DID, the extension must be the Line Coverage
Extension (#208) for that line.
Considerations
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You can forward outside, intercom, transferred, and voice-signaled calls.
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Line Coverage Extension (#208) must be assigned to the extension for that extension to use
Remote Call Forwarding for a line.
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You cannot forward group calls, calls to doorphone alert extensions, Voice Interrupt On Busy
calls, coverage calls, transfer-return calls, Wake Up Service calls, and Night Service calls.
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The telephone at the extension from which calls are being forwarded beeps once each time a
call is forwarded (unless Do Not Disturb is active).
■
The extension’s calling restrictions are applied before the calls are forwarded. If the
destination number is restricted, the call will not be forwarded.
■
You can program Remote Call Forwarding on a button on a system telephone. Use a button
with lights if you want a visual indication when Remote Call Forwarding is enabled. When the
green light is on, Remote Call Forwarding is enabled, and your calls are forwarded. (The
displays shows “Forward.”) When the green light is off, Remote Call Forwarding is disabled,
and calls ring at your extension.
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If you press the Remote Call Forwarding button after a call starts to ring, that call is not
forwarded.
■
If the Remote Call Forwarding feature code and optional originating extension and
destination personal speed dial code are programmed on a button with lights, you can use the
button to turn Remote Call Forwarding on and off with one touch. (The lights show when
Remote Call Forwarding is on, even if calls are forwarded to a different Personal Speed Dial
code from the one stored on the button, and you can still use the button to turn Remote Call
Forwarding off.)