Avaya programming and use, Installation And Use Manual, Page: 249 / 468

Programming & Using Telephone Features
Call Forwarding/Call Follow-Me (F11,XX,XX)
8-11
Using Call Coverage at a Single-Line Telephone
8
To send your calls for coverage:
1. Lift the handset.
You hear intercom dial tone.
2. Press
#20
.
3. Dial your extension number.
4. Dial the extension number of the covering extension.
To remove Call Coverage:
1. Lift the handset.
You hear intercom dial tone.
2. Press
#20
.
3. Dial your extension number twice.
Call Forwarding/Call Follow-Me (F11,XX,XX)
8
Use this feature to forward all intercom, transferred, and outside calls from your extension to
another system extension (where XX is an extension number). You can activate this feature from
your extension (Call Forwarding) or from any other extension in the system (Call Follow-Me).
See “Cell Phone Connect (F11)” on page 8-27 and “Remote Call Forwarding (F11)” on page 8-59
to forward calls to outside telephone numbers.
Considerations
8
■
You can forward outside, intercom, and transferred calls.
■
You cannot forward group calls, calls to doorphone alert extensions, voice-signaled calls,
Voice Interrupt On Busy calls, coverage calls or transfer-return calls. Calls cannot be
forwarded outside the system.
■
The telephone at the extension from which calls are being forwarded beeps once each time a
call is forwarded (unless Do Not Disturb is active).
■
Do not forward your calls to any of the extensions in Hunt Group 7, which contains the
extensions associated with the voice messaging system.
■
At an extension that has Call Forwarding activated, if multiple calls are ringing, the system
forwards them one at a time. This means that each subsequent call is not forwarded until the
previous call is finished.