Avaya programming and use, Installation And Use Manual, Page: 313 / 468

Programming & Using Telephone Features
Voice Mailbox Transfer (F14)
8-75
Voice Mailbox Transfer (F14)
8
Use this feature to transfer a caller directly to a specific extension’s voice mailbox in order for the
caller to leave a message without first ringing the extension. This feature is useful when you know
that a co-worker is away from his or her desk. You must have a voice messaging system to use
Voice Mailbox Transfer, and you can use it only from a system telephone.
Considerations
8
■
You can program a Voice Mailbox Transfer button on a system telephone to transfer a caller
directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber’s
extension number.
■
While a call is being transferred, the caller hears ringing if Ring on Transfer (#119) is active. If
it is not active and Music-On-Hold is active and an audio source is connected to the system,
the caller hears Music-On-Hold while the call is being transferred to the voice mailbox. If
Music-On-Hold is not active and Ring on Transfer is not active, the caller hears silence.
■
Voice Mailbox Transfer cannot be used with Call Screening (F25).
Programming
8
To program a Voice Mailbox Transfer button:
1. Press
f00
.
2. Press a programmable button.
3. Press
f14
.
4. Program another button for this extension, or exit programming mode.
Using Voice Mailbox Transfer
8
To transfer a caller to a specific subscriber’s mailbox:
1. From a system telephone, press the programmed button or press
f14
.
2. Dial the two-digit extension number (or press an Auto Dial button) of the mailbox subscriber
for whom the caller wants to leave a message.
The caller is routed to the mailbox and hears the recorded greeting for that mailbox.
3. Hang up.