Avaya programming and use, Installation And Use Manual, Page: 110 / 468

PARTNER
®
Advanced Communications System Installation, Programming, and Use
Caller ID Programming
4-12
Caller ID Log Answered Calls (#317)—
Release 2.0 or Later
4
Use this feature to program extensions to log answered Caller ID calls so that calls answered at
an individual extension can be viewed in the Caller ID Call Log. Once the feature is activated for
an extension, when a user activates the Caller ID Call Logging and Dialing (F23), all Caller ID
calls that are answered by that extension are logged. A telephone symbol (a vertical handset)
appears in the Call Status Display to indicate that the call being viewed has been answered.
Caller ID Log Answered Calls helps to track callers’ telephone numbers. For example, a sales
representative who takes telephone orders could find a number in the log for a caller whose credit
card information was later determined to be invalid.
Considerations
4
■
Transfer Return calls that are answered at the return extension are not logged even if Caller
ID Log Answered Calls is set to active.
Programming
4
To program the extension to log answered calls:
1. Press
f00ss#317
at extension 10 or 11.
2. Enter the number of the extension to be programmed.
3. Press
D
until the appropriate value appears:
■
1 = Active (answered calls logged)
■
2 = Not active (answered calls are not logged; the factory setting)
4. To set Call ID Log Answered Calls for another extension, press
n
or
p
until the
extension number appears on the display. Then repeat Step 3.
5. Select another procedure, or exit programming mode.
Caller ID Log Answered Calls is available on 24-character PARTNER-18D and -34D
display telephones. It is not available for MLS, MLC, Transtalk 9000-Series, or tip/ring
telephones.