Avaya programming and use, Installation And Use Manual, Page: 203 / 468

Using the Telephones
Handling Calls
6-25
■
If the conference originator puts the call on hold, other parties can continue to talk. Other
inside parties can put their extensions on hold if there are outside parties on the conference
call.
■
When the originator hangs up, the conference is disconnected.
■
You cannot transfer conference calls.
■
If you are using the system behind a PBX or Centrex system, the PBX or Centrex system may
include a conference calling feature that lets you connect multiple callers on a single PBX or
Centrex line. The number of callers you can connect depends on your PBX or Centrex system.
For more information about such features, see the documentation for your PBX or Centrex
system. (When your Centrex or PBX documentation tells you to use a switchhook flash, use
the Recall feature instead.)
■
Outside parties may be harder to hear on a conference call than on a two-party call,
depending on the number of parties and the outside lines connected to the system.
■
You cannot conference calls and use Call Screening (F25) at the same time.
■
With single-line telephones, you can do only three-way conferencing.
■
You can use Outside Conference Denial (#109) to disallow conference calls with multiple
outside parties.
■
During the conference call, any inside party can exit the call at any time simply by hanging up.
However, if an outside party hangs up during a conference call, the callers that remain in the
conference may hear a dial tone. Use Conference Drop (F06) to remove the last-added
outside party from a conference call.
■
Caller ID information does not display for extensions that are active on a conference call.
Using Conference on a System Telephone
6
Follow these steps to originate a conference call on a system telephone:
1. Set up the call to the first party. (You can call the party, pick up the call from hold, or answer an
incoming call.)
2. Press
C
.
The first party is now on hold.
3. Set up the call to the second party.
If you are adding an inside party to a call, you must wait until the party answers. If you are
active on a call using a pool button and you want to set up a conference call by using one of
the other lines in that pool, you can press
i
and dial the pool’s access code to gain
access to another line in that pool.
4. Press
C
again to add the second party to the call.
You can now speak with the first and second parties.
5. Repeat Steps 2 through 4 to add more parties.