Chapter 8: Maintenance
5084773 A
237
Obtaining Support
Molecular Devices is a leading worldwide manufacturer and distributor of analytical
instrumentation, software, and reagents. We are committed to the quality of our products and
to fully supporting our customers with the highest level of technical service.
Our Support website—
www.moleculardevices.com/service-support
—describes the support
options offered by Molecular Devices, including service plans and professional services. It also
has a link to the Molecular Devices Knowledge Base, which contains documentation, technical
notes, software upgrades, safety data sheets, and other resources. If you still need assistance,
you can submit a request to Molecular Devices Technical Support.
Technical Support
To contact Molecular Devices Technical Support, submit a support request through the
Molecular Devices Knowledge Base at
.
You can also submit a support request by phone. For regional support contact information, go
to
www.moleculardevices.com/contact
To expedite support, please be prepared to provide the instrument serial number and the
software system ID. In the MetaXpress software, click Help > About MetaXpress. The About
dialog displays the system ID. The serial number is located on the back panel of the
instrument.
Figure 8-42: Serial Number Location on the Instrument Rear
Newer systems have the serial number automatically displayed in the upper right corner of the
computer desktop screen.
Содержание ImageXpress Confocal HT.ai
Страница 1: ...5084773 A March 2021 ImageXpress Confocal HT ai High Content Imaging System User Guide...
Страница 6: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 6 5084773 A...
Страница 16: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 16 5084773 A...
Страница 26: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 26 5084773 A...
Страница 62: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 62 5084773 A...
Страница 188: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 188 5084773 A...
Страница 248: ...ImageXpress Confocal HT ai High Content Imaging System User Guide 248 5084773 A...