Optional-device problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing,” on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
An IBM optional device that was
just installed does not work.
1. Make sure that:
v
The device is designed for the system-board tray.
v
You followed the installation instructions that came with the device and the
device is installed correctly.
v
You have not loosened any other installed devices or cables.
v
You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. If the device comes with its own test instructions, use those instructions to test
the device.
3. Reseat the device that you just installed.
4. Replace the device that you just installed.
An IBM optional device that
used to work does not work
now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
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