v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing,” on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
00580A5
Mirror failover complete
Information only. Memory redundancy has been lost. Check
the event log for uncorrected DIMM failure events (See
“Event logs” on page 25 for more information).
0068002
CMOS battery cleared
1. Reseat the battery.
2. Clear the CMOS memory (see “Clearing CMOS memory”
3. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Battery
b. (Trained service technician only) System board
2011000
PCI-X PERR
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove both adapters from the riser card.
5. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Riser card
b. (Trained service technician only) System board
2011001
PCI-X SERR
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove both adapters from the riser card.
5. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Riser card
b. (Trained service technician only) System board
2018001
PCI Express uncorrected or
uncorrected error
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove both adapters from the riser card.
5. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Riser card
b. (Trained service technician only) System board
22
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