v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing,” on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
305000A
RTC date/time is incorrect
1. Adjust the date and time settings in the Setup utility, and
then restart the system-board tray.
2. Reseat the battery.
3. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Battery
b. (Trained service technician only) System board
3058001
System configuration invalid
1. Run the Setup utility, and select
Save Settings
.
2. Run the Setup utility, select
Load Default Settings
, and
save the settings.
3. Reseat the following components one at a time in the
order shown, restarting the system-board tray each time:
a. Battery
b. Failing device (if the device is a FRU, then it must be
reseated by a trained service technician only)
4. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Battery
b. Failing device (if the device is a FRU, then it must be
replaced by a trained service technician only)
c. (Trained service technician only) System board
3058004
Three boot failures
1. Undo any recent system changes, such as new settings
or newly installed devices.
2. Make sure that the system-board tray is attached to a
reliable power source.
3. Make sure that the operating system is not corrupted.
4. Run the Setup utility, save the configuration, and then
restart the system-board tray.
5. See “Problem determination tips” on page 108.
3108007
System configuration restored to
default settings
Information only. This is message is usually associated with
the CMOS battery clear event.
3138002
Boot configuration error
1. Remove any recent configuration changes that you made
in the Setup utility.
2. Run the Setup utility, select
Load Default Settings
, and
save the settings.
3808000
IMM communication failure
1. Remove power from the system-board tray for 30
seconds, and then reconnect the system-board tray to
power and restart it.
2. Update the IMM firmware.
3. Make sure that the IMM key is seated and not damaged.
4. (Trained service technician only) Replace the system
board.
24
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