Licensing
3-6
AltiContact Manager Administration Manual
Table 4.
Release ACM 5.0A License Summary
Unsupported Licenses
The following licenses are
no longer supported
for ACM 5.0A:
•
Station License
•
AltiView Server License
License
Description/Notes
ACM 5.0A
•
License required for fresh installation or upgrade to ACM 5.0A
AltiView
•
This license enables a per concurrent connection of AltiView client
AltiConsole
•
This license enables a per concurrent connection AltiConsole client.
AltiAgent Client
Session
•
This license enables a per concurrent connection of AltiAgent.
AltiSupervisor
Client Session
•
This license enables a per concurrent connection of AltiSupervisor.
AltiWeb
•
This license enables the AltiWeb function.
Advanced Call
Router
•
This license enables Advanced Call Router service.
•
No session license is required.
•
Only one copy of Advanced Call Router can run at the same time.
Station User
•
This license counts the total number of physical and IP extensions
enabled in the system.
IP Talk
•
This license enables an IP Talk session
Agent Seat
•
This license counts the number of concurrent, logged in agents to
one or multiple workgroups. When a single agent logs in to one or
more workgroups, one agent seat license is used.
•
When the system does not have enough agent seat licenses, it will
reject any new workgroup login that requires a new agent seat
license.
Recording Ses-
sion
•
This license counts the number of concurrent recording sessions for
agent/extension to record a conversation or trunk recording session
to a centralized folder without additional hardware.
Client Application
SDK Session
•
This license enables concurrent connection to SDK client
application.
Trunk Control
APC SDK Ses-
sion
•
This license enables concurrent trunk based SDK application ports
entering APC (Application Programming Control).
SuperQ
•
This license enables a per system based connection to AltiSuperQ.
AltiReport
•
This license enables a per system based connection to AltiReport.
VRManager
•
This license enables a per system based connection to VRManager.
Redundancy
•
This license enables a per site based connection for redundancy.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...