Huntgroup Configuration
AltiContact Manager Administration Manual
15-15
15
. Hunt
gro
up
Con
figur
ation
Note:
You can use
Apply to
to apply mailbox settings to one, some, or
all huntgroups. See “Apply to Button” on page 15-2 for more
information on using
Apply to
.
Setting the Message Types for Notification
Select the types of messages for which the huntgroup user is notified:
•
None
—selected, the user is
not
notified with a call regarding newly
received messages. Selecting this option does not prevent the user
from getting message waiting indicators or stutter dial tone when new
messages are received.
•
Urgent Voice Messages Only
•
All Voice Messages
•
All Voice Messages and E-mails
Important:
If
Urgent Voice Messages Only
is selected and notification
schedule is set to
Non-Business Hours
, if the extension
receives an urgent message that is received and not listened to
during normal business hours, the system will perform
notification as soon as the system enters non-business hours.
Setting the Type of Notification
There are four options for sending the notification or reminder message:
phone
,
pager
,
extension,
or
exterior application
.
To use the
Extension
option, select the
Extension
radio button, then type
the extension number into the text box. For the
Phone
and
Pager
options,
first specify the trunk or route access code using the drop-down list next to
the
Extension
radio button. The
Any
option means to locate any available
trunk. Then type in the number with all relevant dialing prefixes other than
the trunk code, using a maximum of
63
digits.
Note also the following considerations:
•
Using the
Phone
option, see “Outcall to Cellular or PCS Phone
Numbers” on page 15-16.
•
For the
Pager
option, the system calls the specified pager number and
then dials the system main number (as set in the System Configuration
General
tab), which is then displayed on the user’s pager.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...