Using the Triton Resource Board
6-2
AltiContact Manager Administration Manual
Using the Triton Resource Board
The Triton Resource Board is a PCI bus telephony board that provides the
ability for one extension to monitor other extensions (as set up in the
Extension Configuration Monitor List, discussed in “Setting Up Monitor
Lists” on page 14-39), and the barge-in ability. The Resource Board
requires no complex configuration; you install it and run it. The Board ID
must be the range of 0 to 15, and each AltiContact Manager system
supports a maximum of 2 boards.
Once installed and the system powered up, the board is displayed in the
Board View window on the AltiContact Manager desktop, and you can use
the barge-in and silent monitoring features without further board
configuration.
Without the Resource Board installed, supervisors will hear an error tone if
they try to perform a monitoring or barge-in operation.
Configuring the Quantum Board
Double click the board’s icon in the
Boards
window to open the
Board
Configuration
window.
Figure 2.
Board Configuration window (Quantum Board)
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...