Getting Around ACM Administrator
AltiContact Manager Administration Manual
4-7
4. Get
ting
Arou
nd
ACM Admin
You can click the
Reset
button without selecting an extension, and then
type in the extension number for the extension to reset.
Trunk View Window
The
Trunk View
window displays the status of all assigned trunks.
Figure 5.
Trunk View window
The radio button to the left of each trunk location is green when the trunk
is idle, and red when the extension is
not ready
or
in use.
The location
format is
slot:channel
—for example, channel 3 on the board in slot 9 is
location 09:03. The
Type
,
Status
and
Duration
of trunk use is also
displayed.
Note:
The
Duration
field only displays the duration of the trunk if the
call is connected after AltiWare Administrator is started. The field
will be empty if the trunk is in Idle, not ready, out of service or the
call was connected prior to AltiWare Administrator being
launched.
You can double-click any trunk location to open the Trunk Configuration
window for the selected trunk.
The
Reset
button resets the selected trunk(s) to the idle status. You’ll be
asked to confirm the reset and a status message will tell you if the reset was
successful.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...