G-10
AltiContact Manager Administration Manual
System Speed Dialing
- this feature allows the user to access a system wide
directory of commonly called numbers that have been “condensed” into a two- or
three-digit code on the telephone dial pad.
T
TAPI
-
Telephone Application Programming Interface. A call-processing software
that allows developers to implement telephony applications that control switches
from different vendors.
TCP/IP
-
Transfer Control Protocol/Internet Protocol. A full set of protocols used
on the Internet.
TDM
- Time Division Multiplexing.
telecommunications
- any transmission, emission, or reception of signals, writing,
images, or other information by wire, radio, or any other electromagnetic system.
Tip and Ring
- the traditional telephony indication of plus and minus in electrical
circuits. (See Ground start and Loop start.)
toll call
- a call to a point outside of the local service calling area. Identified by
greater distance and increased rates or by 1 plus dialing requirements.
toll restriction
- a feature that allows the user to restrict certain station users from
placing toll calls, or other non-business related locations.
traffic
- a measure of the demand or use of facilities, circuits, or trunks. Measured
by converting seconds and minutes into CCSs (Centum Call Seconds) and Erlangs
(hours of use per hour).
transfer
- this feature redirects a call to another extension,
the AltiGen Voice
Mail System
, or operator.
Triton
- an ISA standard computer telephony board of AltiGen’s AltiServ product
line. It is an all-in-one platform designed with open software standards to facilitate
use of enhanced applications.
trunk
- one of the cables that contain numerous shared telephone circuits used to
interconnect telephone switching centers.
trunk access code
- the prefix digit (i.e. 9) dialed to access a trunk line and dial an
external phone number.
trunk group
- trunks of a common type, given an identity to distinguish between
different types of connecting facilities.
U
UCA
- Universal Communication Architecture.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...