Running ACM Administrator
3-44
AltiContact Manager Administration Manual
To install ACM Administrator on a non-AltiServ PC for the first time:
1.
Insert the AltiContact Manager CD-ROM into the appropriate drive.
2.
Run
SETUP.EXE
from the
ACM Admin
folder.
3.
Follow the instructions on the window.
4.
To open ACM Administrator, refer to “Running ACM Administrator”
on page 3-44.
Running ACM Administrator
To run AltiContact Manager Administrator:
1.
Choose
Programs
from the Windows
Start
button and click on
ACM
Administrator
in the AltiContact Manager or ACM Admin folder.
2.
If you are opening
ACM Administrator
, enter the server name when
prompted. If you are logging into ACM Administrator at a remote site
to administer AltiContact Manager over the Internet, enter the
IP
address
(e.g. 100.100.100.100) of the AltiContact Manager system
when prompted for the server name. Multiple AltiContact Manager
systems can be managed at a single location with an ACM
Administrator open for each AltiContact Manager system.
3.
Login by Selecting the
Services
Login
or clicking the
Login
icon—the left-most icon in the Toolbar. The Login
Password window prompts you to enter the password and
click
OK
. The system default password is “
22222
.”
You should
change the system password as soon as possible to ensure system
security
. For more information, refer to “Logging in for the First
Time” on page 4-1.
Once you are logged in, you can configure the AltiContact Manager
system.
Shutting Down AltiContact Manager when
Changing or Adding Hardware
When you add or change hardware, follow these procedures to back up and
shut down the AltiContact Manager system. The best time to do this is
during off hours—the system should be idle.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...