Extension Configuration
AltiContact Manager Administration Manual
14-37
14
. Ext
e
ns
ion
Conf
ig
urat
ion
To configure ONA, select the extension number from the
Agent/
Supervisor/Extension
list, then click the
One Number Access
tab.
Figure 12.
One Number Access tab, Extension Configuration
Note:
You can use
Apply to
to apply some ONA settings to one, some,
or all extensions of the same type—physical to physical, and so on,
but only if the extensions are ONA enabled on the Answering tab.
See “Apply To Button” on page 14-2 for more information on
using
Apply to
.
One Number Access Options
In the
One Number Access
tab, use the drop-down list to select an option
for One Number Access:
•
Disabled
•
Enabled at any time
•
Enabled during business hours only
•
Enabled during non-business hours only
•
Enabled based on the following schedules
If you select this last option,
Enabled based on the following schedules
,
you can then select and set up to four different time periods—Schedules 1
through 4—using the
From
and
To
time drop-down lists.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...