Extension Configuration
AltiContact Manager Administration Manual
14-41
14
. Ext
e
ns
ion
Conf
ig
urat
ion
To add members to the list:
1.
From the
Monitor Available
list, select the extensions to add to the
extension user’s AltiView Change Monitor window.
2.
Click
Add
to move the extensions to the
Monitor List
.
To remove members:
1.
Select the extensions in the
Monitor List.
2.
Click
Remove.
Select the
Trunk Monitor
Enable
check box to allow monitoring of the
AltiLink Plus trunk events at the selected extension.
Click the
Default
button to return the settings to the default—the extension
can monitor its own calls.
Feature Tips
Each time a user logs into the AltiGen Voice Mail System, the user will
hear a
Feature Tip
, helpful tips and reminders of the most useful features
for optimal use of AltiContact Manager. There are a total of eleven tips and
a different tip is played each time the AltiGen Voice Mail System is
accessed. Another way to listen to Feature Tips is by pressing
#55
on the
telephone. You can listen to just one tip at a time or listen to all the tips at
once.
Individual users may turn this feature off (stop AltiContact Manager from
playing Feature Tips at the beginning of the AltiGen Voice Mail System
login) by pressing
6
at the Personal Options menu. This is a toggle feature,
so pressing
6
at the Personal Options menu will turn it back on if it is off.
You may, however, want to completely disable this feature for all users.
To disable Feature Tips system-wide:
1.
Select
Run
from the
Start
menu and enter
regedit
to open the
Registry Editor
.
Caution:
Changing the registry can affect the configuration of your
system! We recommend making a backup copy of the
registry before making any changes.
2.
Go to the following location:
\HKEY_LOCAL_MACHINE\SOFTWARE\AltiGen
Communications, Inc.\AltiWare\
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...