Huntgroup Configuration
AltiContact Manager Administration Manual
15-17
15
. Hunt
gro
up
Con
figur
ation
•
Seconds after Answered
—the delay (from 5 to 30 seconds) after a
call is
answered
before the system sends the return phone number.
Setting Notification Business Hours
You can choose one of three options for when the extension user is to be
notified of new messages:
•
Non-Business Hours
—notification only during non-business hours.
Business hours are set in System Configuration,
Business Hours
tab
(“Setting Business Hours” on page 5-10).
•
From/To
—notification during a specified time of day
.
Select the
hours in the
From
and
To
time scroll boxes
•
Any Time
—notification at all times (every day)
Enabling Message Notification
After configuring your message notification settings, to enable message
notification, check the “
Allow Calls to be Transferred/Conferenced/
Forwarded to an Outside Number
” field on the
Restrictions
tab of
Extension Configuration.
Setting Call Handling Options
Call Handling
options include handling busy calls, forwarding, handling
no-answers, call distribution, and other options.
You can use
Apply to
to apply call handling settings to one, some, or all
huntgroups. See “Apply to Button” on page 15-2 for more information on
using
Apply to
.
To work with huntgroup call handling options, select the huntgroup
number from the list in Huntgroup Configuration,
General
tab, then click
the
Call Handling
tab.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...