Altigen AltiContact Manager Version 5.0A, Руководство администратора

Страница: 310 / 578

DNIS Routing
12-4 AltiContact Manager Administration Manual
Note:
DNIS supports only incoming T1, PRI, and analog DID trunks, and
in the case of T1 and PRI, DNIS works with incoming trunks that
are
not set up as tie trunks.
In order to locate an entry in the DNIS table for an incoming call, a full
match is required. If there is no match in the
DNIS routing table set up in
this tab, the system tries to match the number based on the DID number
entered on the
General tab of Extension Configuration (see “Setting up
Extensions” on page 14-3). If there is still no match, the system routes the
call according to the
In Call Routing tab defined in Trunk Configuration .
To access DNIS routing, select CallCenter Configuration... on the
Management menu, then click the DNIS Routing tab.
Figure 2. DNIS Routing tab, CallCenter Configuration
Adding and Deleting DNIS Route Entries
To add entries to the DNIS routing table, click the Add button. In the dialog
box that appears, type in a DNIS Number and a descriptive DNIS Name ,
then click OK .