Editing IVRs
11-8
AltiContact Manager Administration Manual
Collecting Digits
When you select the
Adv. - Collect Digits
action, the caller is prompted to
enter more digits. Once a minimum number of digits are entered, the
system proceeds to open a single item expansion of the Adv. - Collect
Digits action. In the item tree at the left, you can see a “
& -
” appear as an
expanded item action.
To use the Collect Digits action:
1.
Select the Adv. - Collect Digit action, and set the following additional
parameters:
Figure 3.
Collect digits
•
Text Tag
—a name for this set of options.
To display the digits the caller entered in response to this IVR
request on the IP phone of the person answering the call, enter
DISP
in this field (DISP stands for “display” and is case-insensi-
tive). If several IVR items are set in this way, the first one will be
displayed. DISP supports only inbound trunk calls.
•
Min. Length
—the
minimum
length of digits to be collected.
Содержание AltiContact Manager Version 5.0A
Страница 38: ...xxxvi AltiContact Manager Administration Manual...
Страница 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Страница 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Страница 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Страница 322: ...13 8 AltiContact Manager Administration Manual...
Страница 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Страница 442: ...20 4 AltiContact Manager Administration Manual...
Страница 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Страница 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Страница 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Страница 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Страница 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Страница 558: ...G 12 AltiContact Manager Administration Manual...
Страница 576: ...Index I 18 AltiContact Manager Administration Manual...